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Article
Publication date: 8 October 2018

Elizabeth Matheus and Ruth Abankwah

The purpose of this paper is to determine the learners’ perceptions on the use of online resources at the Namibian College of Open Learning (NAMCOL) Yetu Yama Resource Center.

Abstract

Purpose

The purpose of this paper is to determine the learners’ perceptions on the use of online resources at the Namibian College of Open Learning (NAMCOL) Yetu Yama Resource Center.

Design/methodology/approach

This study used a mixed methods research approach which was also used by other researchers such as Hamutumwa (2014). It enabled the researchers to delve into the topic under study by conducting a survey using self-administered questionnaires to collect data from learners, and a semi-structured interview guide, to collect data from the Librarian, the Director and tutors. The target population for the study was Grade 12 distance learners registered with NAMCOL for the academic year 2016, librarians and tutors. Convenient sampling was used to select 200 Grade 12 distance NAMCOL learners: one Director, one Librarian and five tutors were purposeful selected as they manage the Yetu Yama Resource Centre. The Statistical Package for the Social Sciences (SPSS) was used to generate descriptive data, while qualitative data were manually analysed using content analysis. This approach enabled the researcher to identify key themes which emerged from the interviews.

Findings

Almost all the learners (159) opted for printed materials. The challenges experienced by learners included slow internet, as indicated by 78 (39 per cent); limited facilities, 60 (30 per cent); and inability to find relevant information, 46 (23 per cent), coupled with lack of proper guidance on the use of e-resources as indicated by 16 (8 per cent) learners.

Research limitations/implications

This study was limited to Yetu Yama Resource Center. The results cannot be generalised to all distance learners in Namibia.

Practical implications

The results of this study could guide librarians in Namibia when planning and/or upgrading e-resources.

Social implications

Once the learners are equipped with the required skills, they will make optimum use of the e-resources which are provided by NAMCOL.

Originality/value

This is the first study to be conducted at NAMCOL, and it is hoped that the results will be applied to other tertiary institutions which offer distance education in Namibia.

Details

Information and Learning Science, vol. 119 no. 9/10
Type: Research Article
ISSN: 2398-5348

Keywords

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Article
Publication date: 9 July 2018

Cathrine Tambudzai Nengomasha, Ruth Abankwah, Wilhelm Uutoni and Lilian Pazvakawambwa

This paper aims to report some findings of a study that investigated health information systems (HISs) in Namibia with a view of establishing the nature of these systems…

Abstract

Purpose

This paper aims to report some findings of a study that investigated health information systems (HISs) in Namibia with a view of establishing the nature of these systems and coming up with recommendations on how these could be enhanced.

Design/methodology/approach

This study applied a mixed methods research approach, using interviews and survey questionnaire to collect data. Survey data were analysed for descriptive statistics using SPSS and data from interviews were analysed applying content analysis for data analysis.

Findings

The findings of this study indicate fragmented HISs resulting in duplication of diagnosis, tests and treatment. The findings show that there were errors in capturing data into the systems, which could compromise the reliability of the data and compromise service delivery.

Research limitations/implications

This study was limited to two (Khomas and Oshana) of the fourteen regions in Namibia; therefore, further studies could look at other regions, as the study findings cannot be generalised to the entire country.

Practical implications

The findings and recommendations, particularly those relating to the public health sector, could inform policies and procedures, especially those relating to the patient health passport (card), and the way health information is shared within and across health sectors.

Originality/value

This study focused on health information sharing, whereas a previous study on HISs concentrated on quality of healthcare.

Details

Information and Learning Science, vol. 119 no. 7/8
Type: Research Article
ISSN: 2398-5348

Keywords

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