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Abstract

Details

Library Review, vol. 61 no. 1
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 1 August 2001

Rusnah Johare

Information technology has led to rapid and dynamic changes in the way government and business operate. The introduction of computers helps government administration in…

Abstract

Information technology has led to rapid and dynamic changes in the way government and business operate. The introduction of computers helps government administration in achieving efficiency and adding value to the conduct of government business transaction. The Malaysian Government has taken a pragmatic approach to the advancement of information technology by establishing a mega Electronic Government (EG) project in the form of a Multimedia Super Corridor (MSC) amidst the legacy systems. This paper seeks to demonstrate the nature of the EG initiatives and the legacy systems and discusses how the National Archives of Malaysia responded to the mounting pressure to address records management problems associated with the legacy systems and the EG.

Details

Records Management Journal, vol. 11 no. 2
Type: Research Article
ISSN: 0956-5698

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Article
Publication date: 6 September 2011

Rusnah Johare and Mohamad Noorman Masrek

The purpose of this paper is to report the results of a study carried out pertaining to the Malaysian archivists' knowledge and skills in managing electronic records (ER).

Abstract

Purpose

The purpose of this paper is to report the results of a study carried out pertaining to the Malaysian archivists' knowledge and skills in managing electronic records (ER).

Design/methodology/approach

The main data collection has been gathered through survey questionnaires. Quantitative data were gathered from a total of 41 archivists at the National Archives of Malaysia.

Findings

The insufficiency of education and training received by the archivists contributed to the archivists' limited knowledge and skills to support their roles and responsibilities to manage ER. The archivists' limited knowledge and skills on ER management (ERM) prevented them from implementing the policies and standard procedures on ERM which was part of their main responsibilities.

Practical implications

This study would be useful in identifying the required knowledge and skills for the archivists and suitable education and training for them to acquire such knowledge and skills to manage ER.

Originality/value

This is the first study of its kind which deals with the archivists' competencies in managing ER in the Malaysian Government.

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