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States that companies are moving more and more towards becoming learning organizations. It is expected that in the future the ability to learn will be a core competence and an essential competitive element of successful companies. Today, more and more techniques are used to enable companies to learn, e.g. performance benchmarking, the facts and figures culture of TQM, etc. As a consequence registration tools are an essential step in the process of learning. Describes the authors’ experience with the development of models to register all kind of disturbances in production systems.

Recent criticism of the UK's public sector has rekindled the debate about public service leadership in comparison with the private sector, particularly in the context of the financial austerity we face for years ahead. This article first reviews recent research on leadership and compares the public and private sectors, finding both commonalities and differences. The article then considers the kind of leadership required of public service leaders in the present economic climate and to handle crises and emergencies. The place of individual leadership and collective leadership and consensus is discussed, with a suggestion that charismatic individual leadership may play a more important role in the public sector than it typically has done in less turbulent times in the past. The public sector is becoming more like the private sector in this respect. The article ends with key implications of the analysis for leadership in practice.

Recent guidance from the United States Food and Drug Administration discusses patient-reported outcomes as endpoints in clinical trials (FDA, 2006). Using methods consistent with this guidance, we developed symptom indexes for patients with advanced cancer. Input on the most important symptoms was obtained from 533 patients recruited from National Comprehensive Cancer Network (NCCN) member institutions and four non-profit social service organizations. Diagnoses included the following 11 primary cancers: bladder, brain, breast, colorectal, head/neck, hepatobiliary/pancreatic, kidney, lung, lymphoma, ovarian and prostate. Physician experts in each of 11 diseases were also surveyed to differentiate symptoms that were predominantly disease-based from those that were predominantly treatment-induced. Results were evaluated alongside previously published indexes for 9 of these 11 advanced cancers that were created based on expert provider surveys, also at NCCN institutions (Cella et al., 2003). The final results are 11 symptom indexes that reflect the highest priorities of people affected by these 11 advanced cancers and the experienced perspective of the people who provide their medical treatment. Beyond the clinical value of such indexes, they may also contribute significantly to satisfying regulatory requirements for a standardized tool to evaluate drug efficacy with respect to symptomatology.

The aim of this paper is to highlight and summarize the main factors found along the pork supply chain, which affect the quality of pork products, taking into consideration the product attributes demanded by consumers.

The paper is a review of the pork supply chain literature, and the main objective is to describe and analyze the complexity of the pork production industry from a holistic perspective. An extensive review of the relevant literature was done together with discussions and reflexions carried out with pork sector researchers.

The paper highlights the complexity involved in the pork supply chain in order to obtain quality products and demonstrates that, by looking at pork production as a chain instead of as individual steps made by different companies, the meat sector can more easily meet the challenge of accurately responding to changing customer demands.

The contribution describes the main factors and attributes found along the pork supply chain, which are relevant to the quality of the final product as perceived by the consumer. Further research could be done on the effects of the interactions between the factors on pork chain analysis and consumer satisfaction.

The main lesson to be learned from this work is the opportunity supply‐chain agents get from collaboration, which allows them to become more competitive than if they stay isolated and without a global perspective of the whole chain. The findings contribute to further research on the pork sector from a supply chain perspective.

The paper provides a holistic perspective of the pork supply chain and can be useful for researchers and practitioners involved in the management of pork product quality and new product development.