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This study aims to explain the effects of affective commitment as a mediator between task-level job demands (quantitative workload, qualitative workload, feedback and role conflict) and emotional exhaustion among service mangers.

Sub-scales of task-level demand and work group-level resources have been selected from job demands and resources indigenous scale. While emotional exhaustion was measured with the subscale of Maslach burnout inventory. For this purpose, data were obtained from 239 respondents to check the relationship between variables. Amos 21 was used to analyze the model fit among variables.

The results of the study show that there is a significant positive relationship between high task-level demands and emotional exhaustion. The results also signify that affective commitment partially mediates the relationship.

The present study is cross-sectional in design, whereas longitudinal studies would be effective to explain causality relationship. Term of service managers is also not well defined. Data were collected as per the convenient sampling technique.

The research is based on PhD thesis by the author.

The purpose of this paper is to investigate the role of gender in the relationships between employee’s work experience and their chances of obtaining a job promotion.

Five hundred middle to lower management Pakistan employees from service industries were surveyed. Measures used to obtain data included work experience, job promotions and gender. Gender was dummy coded. Moderation analyses via SPSS was used to investigate the moderating effect of gender in the relationship between employee’s work experience and job promotions.

The results indicated that work experience was positively associated with job promotion. However, the results indicated that gender fully moderated the relationship between work experience and job promotion. Specifically, female employees were less likely to get promoted compared to male employees despite having similar work experiences.

Drawing together the human capital theory, social role theory and cultural factors, this study highlighted the socioeconomic/cultural barriers’ impact on Pakistani women’s career ascendance.

There is a lack of empirical evidence about career ascendance among Pakistani women. Therefore, the aim of the present study is to conduct and provide empirical evidence so that relevant agencies within Pakistan can develop more gender-equitable promotional policies and processes.

This study responded to the call for more empirical investigation of career ascendancy among women in developing countries. While this issue has been discussed in many developed western countries, there is a lack of empirical evidence in Muslim Pakistan.

The purpose of this paper is to compare the usage patterns of e-books among the students of social, agricultural, and engineering sciences; demonstrate how e-books are used by students for various purposes; explore the main reasons for using e-books; and uncover the major issues being encountered by students while using e-books in Pakistani Universities.

During May to July 2014, a convenient sample technique was adopted, and a close-ended questionnaire was used as a survey tool for 300 graduates (BSc honor) and postgraduate (masters and MS) students in the age group of 21-60 years. In this study, the respondents’ gender, age, educational level and major disciplines were individual contextual variables. The data collection process was successfully completed with a 100 per cent response rate. SPSS-19 was utilized for testing the reliability of the instrument, as well as descriptive and inferential statistics (Chi-square test).

The results show that the adoption of e-books has reached a level where they have become an integral component of academic library services. The results of this study verify the previous findings that the students are relying on e-book adoption for various academic and research purposes. Comparatively, male students, postgraduate students and those between the ages of 21 and 40 years are more frequently e-book users. In addition, the percentage of e-book readership among engineering students on a “daily basis” is greater than the students of agricultural and social sciences. They prefer reading e-books because of the following reasons: to support research endeavors and improve academic performance; and the e-format is quick to read and easy to manage. Insufficient e-contents, lack of personal computers and the variety of e-book formats are the major constraints in the effective utilization of e-books for learning, education and research needs. The study has concluded that e-books have a key role in the set-up of academic libraries and information resources in Pakistan, though further development of e-book readership capabilities and building of e-book collections are required to support users’ needs, and a parallel investigation into their most effective usage is also required.

This empirical research is a first and unique study that systematically and quantitatively compares the relationship between respondents’ e-books usage with their individual contextual variables in the perspective of academic libraries in Pakistan.

The purpose of this paper is to examine the determinants of academic law libraries’ use, collections and services among the faculty members of the University of Peshawar, Khyber Pakhtunkhwa, Pakistan.

Keeping in view the objectives of the study, a survey based on a well-structured questionnaire was designed to collect data about law libraries’ usage, collection and services from the faculty members of 19 law colleges, including Law College, University of Peshawar, and 18 affiliated law colleges situated in the different geographical location of the province of Khyber Pakhtunkhwa, Pakistan.

Results of the study indicate that most of the faculty members use law libraries for the issue and return of books and consult textbooks for their teaching and other academic activities. The overall results show the usage, collections and services of law libraries as somehow satisfactory.

The scope of this paper covers constituent college of the University of Peshawar and its 18 affiliated law colleges (Total 19), and the geographical area is restricted to the province of Khyber Pakhtunkhwa. The scope of this paper can be extended to additional private and public sector universities in Pakistan, as well as abroad.

There are number of studies on the usage, collections and different library services, but this study is the first of its kind in Pakistan, specifically focusing on academic law libraries at a provincial level. This study will pave way to fulfill the demands of law faculty members and legal practitioners teaching in the legal institution of Pakistan.

The study aims to explore the factors which influence collection development and management in academic libraries. In libraries and information centres, collection development is considered an essential element of the information life cycle. Collection development and management activities do not emanate from a vacuum. Several factors have a direct bearing on the way in which collections are developed and managed in the academic libraries. These factors are bridges and barriers for effective collection development and management.

An extensive review of the available literature was made to conduct the study.

The study found that several factors have a direct bearing on the way in which collections are developed and managed in the academic libraries. These factors include goals of collection development and management policies and procedures, user needs, collection development policies (CDPs), collection development budgets, collection evaluation to determine the strength and weaknesses of various subjects in the collections, selection of reading materials, formats in which materials are selected, the issues of access versus ownership, cooperative collection development, resource-sharing programs and legal issues in collection development and management.

This study provides an overview of various factors that influence collection development activities in the academic libraries. It provides an insight for the selectors of library resources to take these factors into account for building effective collections in the academic libraries of Pakistan and abroad.

The purpose of this paper is to assess students‐teachers‐librarians interpersonal relationships; and to assess student attitudes towards library staff attitudes, library services and user‐education programmes in the university libraries of Pakistan.

A multi‐disciplinary approach is used. Questionnaires and semi‐structured interviews are utilised in the study together with discussions under interview conditions with the experts.

The literature shows the librarians' slightly negative attitude to relationships, but interestingly students and teachers' responses reveal a much more positive view of support and accessibility by the library staff. The majority of students' written responses point out more positive interpersonal relationships than the literature indicated. Verbal responses show antagonistic attitudes in some cases towards library staff. It is shown that interpersonal relationships are not as disappointing as shown in the literature and the qualitative study of experts' views, but still there is much to be done to improve the meaningfulness of the educational use of the library by improving the interpersonal relationships. It finds the factors affecting the successful interpersonal relationships as: lack of professional training, collaboration and satisfactory working conditions seem to be crucial for the meaningful interpersonal attitude.

The study examines the interpersonal relationships in the ten university libraries of Pakistan.

The information can be useful for librarians and information specialists for developing positive working relationships. Librarians can play their role effectively in attracting and educating the users to wealth of information contained in Pakistani libraries.

Very few studies on interpersonal relationship have been conducted in Pakistan. The key points that emerge that interpersonal relationships play a major part in developing attitudes towards library services and user education; antagonistic attitudes are evidenced in some cases towards library staff in the verbal responses from students (strongly) and teachers (less strongly). The myth that librarians are uncooperative with students and teachers is not well supported by the research.

In recent times, several instances of anti-immigration-related hate crimes and religious bullying have been reported where South Asian expatriates have been victimized. The accompanying children of such expatriates may find such hostile perceptions very difficult to deal with due to their tender age and sensitive ego, which may also lead to the premature return of the expatriate. In this study, a qualitative investigation is conducted to understand the specific problems faced by South Asian expat kids with respect to religious stigma and anti-immigration sentiments.

A latent thematic analysis was adopted as the research method in this study. Responses were obtained from 27 South Asian adolescent expat kids through audiovisual interviews.

A total of three central themes were identified from the analysis: (1) coping against social stigma, (2) dealing with social isolation and (3) assimilating with host culture. The findings indicated that the expat kids from South Asia were mentally well prepared to cope with bullying related to the religious or political sentiment using several self-reflective orientations and through optimal use of technical resources.

This study applies a qualitative exploratory design. Hence, a follow-up study backed by quantifiable data is needed to enhance generalizability of the findings.

Corporate practitioners may develop dedicated social media page for expat kids or an online community of such individuals as a support system.

The paper applies a critical lens on some deep-rooted sociopolitical issues which have not been addressed in extant literature on expat adjustment.