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The purpose of this research is to examine the role of various management functions within the complex multi‐layered and multi‐faceted history and structure that is the National Health Service (NHS) hospital service and explore the legitimacy of the role of human resource management (HRM).

Semi‐structured interviews with senior medical professionals and HR managers of one particular Hospital Trust are presented within a conceptual framework based upon an interpretivist notion of “vocabularies of motive”.

Qualitative research at an executive level demonstrates vocabularies of motives in action, where it appears that the role and status of HRM is potentially more dominant and influential than has previously been suggested.

Data are limited to a small group of senior managers and medical professionals and, therefore, does not represent generalisable knowledge. It does, however, offer insights from actors employed in senior roles in one particular hospital trust employing a conceptual framework that may have relevance for other studies concerned with the role of HRM and the dynamics of organisational change.

The paper offers insights into the complexities of change in a complex bureaucracy such as the NHS hospital service. It suggests that government policy and management practice can benefit from an understanding of the various vocabularies of motive at play and how these may effect the successful interpretation of policy into practice.

The paper offers original data and a useful conceptual framework which offers the potential for a more nuanced understanding of the implementation and interpretation of government policy in the NHS hospital service

This research paper has two objectives. The first is to shed light on the consistency in and quality of the applied valuation models. The second objective is to analyse uniformity on important valuation input variables throughout 1994‐2002.

More than 150 original valuation reports are retrieved and qualitatively checked on model consistency, for example on discounting methods. The impact of the inconsistencies on the end value were calculated by using a dummy discounted cash flow model (DCF). The uniformity of the input variables net yield, discount rate and exit yield are quantitatively determined: is there a decreasing standard deviation through time?

There appears to be little consistency: the Dutch appraisers use a variety of methods within the DCF method. Cash flows are discounted quarterly in advance, yearly in arrear and averaged over the year, only three of the ten most frequent used appraisers use a flexible inflation scenario, etc. These different approaches can have a large impact on the appraisal value. As for the uniformity, the standard deviation for all three variables has not decreased through time.

The conclusions and recommendations of this research have been used by the valuation committee of the ROZ/IPD Netherlands Property Index to improve and extend the valuation guidelines.

Valuation models, which are the foundation of benchmarks, have never been researched on a large scale due to confidential issues. This research appears to be the first to actually analyse valuation models of many different appraisal companies in one country, The Netherlands. The participants of the ROZ/IPD Netherlands Property Index own 85 per cent of the €38 billion institutionally invested value in real estate in The Netherlands. Their policy decisions are partially based on the comparison to the Dutch benchmark. Therefore consistency and uniformity of the valuation models is critical.

The liquidity of direct real estate has been surrounded by mystery. Research in the USA and in the UK has contributed much to clarify the liquidity issue of direct real estate. In The Netherlands, not much research exists on this issue; however, a major ALM advisory firm in The Netherlands suggests a liquidity factor of 1.5 times the standard deviation of the ROZ/IPD real estate index, leading to a 50 percent higher risk compared to the current ROZ/IPD real estate index risk. This paper aims to investigate this issue.

The paper investigates whether this is a reasonable assumption by approaching the issue from several perspectives. First, the transaction process, the effects of heterogeneity and the size of the property are reviewed. The market risk between the date of the decision to sell the property and the date on which it was actually sold is also reviewed. The last element reviewed is the reallocation risk, in other words missed opportunities that have arisen because it could take longer to sell property than to sell stocks or bonds. Extensive anonymous information from the main institutional investors in The Netherlands is used, as well as interviews with the main brokers in The Netherlands. The survey is placed in an international context by comparing the results as well as the methods to previous surveys in the UK.

As a result suggestions are presented about risk premiums as a protection against the liquidity risks which turn out to be quite low, much lower than the 50 percent increase of the risk premium on top of the ROZ/IPD real estate index's standard deviation of the total return. The results are compared to risk premiums for stocks and bonds at times of high and average returns.

So far not many surveys have been done on this subject using the bottom up approach. If there were, those have been looked at in the literature review. The unique ROZ/IPD databank allows us to come up with real quantitative results related to the different types of real estate liquidity risks. The paper has identified five of those. The survey is restricted to results in a growing market because of the time frame and it is strongly recommended to repeat it after a depressed market.

The purpose of this paper is to explore the indicators of quality in care for people working and living in aged residential care (ARC) settings.

This research was conducted using an ethnographic design in two distinct ARC facilities in a New Zealand city, a large facility with residential, dementia and hospital level care, and a small family owned facility providing residential care only. In total, 50 hours of observational data were collected, and semi-structured interviews were conducted with 21 people, including managers, careworkers, nurses, family members and residents. These data were thematically analysed using the constant comparative method.

The main indicators of quality for staff, family and residents included: a home-like, friendly and safe environment; good medical and personal care; respect for the residents; and good staff. Participants also acknowledged the need for adjustments by residents to living in aged care; and the challenges of caring for increasingly frail residents.

Findings support the growing recognition of a need for resident-centred approaches to ARC that are reflected in government policy and regulatory apparatus. Managers in ARC facilities must balance adherence with health and safety standards, and providing an environment where their residents can enjoy a meaningful life that has purpose and value.

This study aims to review how the mental ill-health of academic staff is regarded in higher education institutions (HEIs) and explore the decision to disclose (or not) a mental health condition whilst working in this sector.

The choice to disclose is explored by using duoethnography undertaken by two female academics working in this context who both experience mental ill-health. Both authors recorded their experiences, which were then shared with each other and analysed using thematic analysis.

The themes that emerged from the authors’ reflections comprise: a discussion of the connection between work-life identities and the impact of mental ill-health in the workplace; a consideration of the elements that influence our decision to disclose (or not) mental health diagnoses within HEI; and an examination of the additional burden of identity work for those who experience mental ill-health.

The study contributes to this evidence base by exploring the choice to disclose a mental health diagnosis in HEIs. It investigates this highly personal decision and suggests that this choice depends on the context in which we are located and how we experience our different identities in the workplace. Furthermore, it highlights the importance for HEIs to develop positive employment practices to support academic staff with mental ill-health to disclose a mental health condition and to achieve a good workplace environment whilst emphasising the need for more empirical work to explore the decision to disclose (or not) in this sector.

The purpose of this paper is to give an overview of the sale‐and‐leaseback transactions in The Netherlands over the past ten years, and to compare the rents and yields in those transactions with what is common on the market at that moment.

The method chosen is a straight mathematical calculation, the only possible way at this initial stage. A unique dataset provided by Vastgoedmarkt is used for this paper.

Of the sale‐and‐leaseback transactions, 60 percent are concluded against a higher rent than the market rent, and contract rent for the biggest areas is on average concluded at 17.4 percent above the market rent.

Because of the incompleteness of the reporting of the transactions and the lack of transparency in this area, further analysis is necessary.

When entering into a sale‐and‐leaseback transaction, the seller and the buyer in particular should be much more aware of the circumstances on the market.

Prior papers on sale‐and‐leaseback generally do not consider rents and there are almost no recent papers. This paper does focus on rents and uses data from the past ten years.

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.