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This chapter explores social enterprises as an alternative and addition to traditional entrepreneurial ecosystems (EEs). It reviews the substantial social enterprise literature in order to identify the myriad of competing tensions constraining development and success of social EEs in areas of significant poverty and economic deprivation. Following this, the findings of several contemporary and novel studies are discussed. These collectively evidence ways social enterprises are overcoming the seemingly immutable constraints they operate under. In particular, the Social Enterprise Places initiative has been highly effective in supporting the development of flourishing social EEs in many locations in the UK. However, the growth of social enterprises, both in number and economic importance, presents further challenges that social enterprise owners and managers will have to contend with. Consequently, these organisations and their allied ecosystems require continued structural, financial and skills support.

Citizens are substantial stakeholders in every e-government system, thus their willingness to use and ability to access the system are critical. Unequal access and information and communication technology usage, which is known as digital divide, however has been identified as one of the major obstacles to the implementation of e-government system. As digital divide inhibits citizen’s acceptance to e-government, it should be overcome despite the lack of deep theoretical understanding on this issue. This research aimed to investigate the digital divide and its direct impact on e-government system success of local governments in Indonesia as well as indirect impact through the mediation role of trust. In order to get a comprehensive understanding of digital divide, this study introduced a new type of digital divide, the innovativeness divide.

The research problems were approached by applying two-stage sequential mixed method research approach comprising of both qualitative and quantitative studies. In the first phase, an initial research model was proposed based on a literature review. Semi-structured interview with 12 users of e-government systems was then conducted to explore and enhance this initial research model. Data collected in this phase were analyzed with a two-stage content analysis approach and the initial model was then amended based on the findings. As a result, a comprehensive research model with 16 hypotheses was proposed for examination in the second phase.

In the second phase, quantitative method was applied. A questionnaire was developed based on findings in the first phase. A pilot study was conducted to refine the questionnaire, which was then distributed in a national survey resulting in 237 useable responses. Data collected in this phase were analyzed using Partial Least Square based Structural Equation Modeling.

The results of quantitative analysis confirmed 13 hypotheses. All direct influences of the variables of digital divide on e-government system success were supported. The mediating effects of trust in e-government in the relationship between capability divide and e-government system success as well as in the relationship between innovativeness divide and e-government system success were supported, but was rejected in the relationship between access divide and e-government system success. Furthermore, the results supported the moderating effects of demographic variables of age, residential place, and education.

This research has both theoretical and practical contributions. The study contributes to the developments of literature on digital divide and e-government by providing a more comprehensive framework, and also to the implementation of e-government by local governments and the improvement of e-government Readiness Index of Indonesia.

Social enterprises are increasingly recognized as a new form of organization (combining social and business goals) providing innovative and scalable solutions to widespread and complex socioenvironmental problems. Yet, they often struggle to keep themselves afloat due to the difficulty in accessing required resources. Networking approaches provide social enterprises with cost-effective ways to fulfill these resource requirements. Such approaches, although useful, give rise to dilemmas while building ties with both financial and non-financial actors. Although much research has been conducted on social enterprise networking or partnerships, little is known about how social enterprises address such dilemmas. This chapter explores how do social entrepreneurs address moral dilemmas while networking with key stakeholders? To answer this question, we analyze the existing literature to understand the networking strategies adopted and the moral dilemmas experienced by the social entrepreneurs. Based on our review of literature, we present four kinds of social enterprises in terms of their networking situations and choices: (1) secluded saints (less known and less connected; high on moral values); (2) secluded devils (less known and less connected; low on moral values); (3) saints waving at the devils (well known and well connected; low on moral values); (4) saints in the pack of devils (well known and well connected; high on moral values). These categories are used to explain how social enterprises with different values, interact with and use their networks for different purposes. We discuss the possible consequences of each strategy and keep the question, how to reach the state of “successful saints,” open for future research. By presenting these different networking situations, our matrix sheds new lights on different social entrepreneurial networking options and their possible outcomes. This can act as a guide and a cautionary note, not only for the social enterprises but also for any hybrid organizations dealing with conflicting networking choices.