Search results

In this chapter, we explore to what extent storylines about the internet and social media are absent or marginal in The Archers. In particular, we examine these storylines to better understand how the inhabitants of Ambridge interact online and how their online activities intersect with their real-world experiences. We compare what happens in The Archers with the moral panic that often characterises narratives of technology use and find a striking contrast that we argue supports a broader way of understanding and characterising practices of online safety and security. We analysed four social media-related Archers’ storylines from the last 24 months. Our analysis shows that The Archers storylines enable us to look at human–computer interaction in relief so that instead of only looking at how people use technology we can also see the context in which it is used and the usually unseen support structures. The Archers narratives also provide a rich picture of how the fixed space of the physical world interacts with virtual space. In the broader context, the social media storylines provide us with an understanding of how connecting, care receiving and care giving take place in both fixed space and virtual space, and how these co-connected relationships of care receiving and care giving contribute to a form of security more expansive than technologically enabled data protection.

“Reinforcement Messaging” is an anti‐shoptheft system now being marketed in the UK; it broadcasts near‐subliminal messages over a store's public address system exhorting shoppers to act honestly. The system is expected to be installed in several major outlets early this year. Reinforcement Messaging has been well received in the States where it is claimed to have achieved a measure of success. The suppliers in this country say that it is “completely open, unobtrusive, non‐threatening and legal”. Will it work here? Only time will tell.

The protection of electronic data processing (EDP) systems receives insufficient attention. Underdeveloped control procedures and lax supervision allow insufficient practices to thrive, often to the degree that they influence corporate decision making. The damage potential from this misuse of data resources can only increase as the growth of EDP continues. A large part of EDP security is user education. Security must be incorporated into the total programme of systems planning, acquisition and evolution. The Data Protection Act has implications for all companies and any failure of computer security may well bring the company into conflict with the law.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Organizations often pride themselves on a willingness to learn from their mistakes. A bad service encounter, with the resulting negative feedback, can be turned into a positive – something to be learned from. However, while it might be relatively easy to apologize to and/or compensate someone who has written an angry letter of complaint, there's little that can be done about the aggrieved customer who just decides to walk away.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

This briefing provides insights on the cultural environment and changes that need to occur to implement innovation planning methods within large enterprises.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

The purpose of this paper is to explore the product disposition strategies in reverse supply chains and to develop a framework to prioritize these strategies for effective reverse supply chain implementation.

The disposition strategies, based on the literature review, were selected, and the fuzzy TOPSIS methodology had been applied for the prioritization of these disposition strategies. A case of cell phone manufacturing firm is discussed for the illustration and validation of the methodology. Three respondents from the firm helped in exploring the disposition strategies and data collection of the firm.

The results of the study show that dissemble and recycle is the most preferred disposition strategy for the firm. Redistribution of returned products after their refurbishing is second most prioritized disposition strategy. Landfill and incineration of cell phones is the last and least preferred option for the firm.

The study will provide useful guidance to the firm for disposition decision making of cell phones returned to the firm. It will help academicians and practitioners for evaluating, improving, and benchmarking the disposition strategies for the disposition of returned cell phones. One of the limitations of the study is that it only considers the single case of manufacturing firm. In future, more case studies may be carried out for generalization of the results.

It is evident from the literature review that there are very few studies on disposition decisions in reverse supply chain. Also, disposition strategies for cell phones are first time being explored and prioritized. Hence, this study can be viewed as an attempt to increase the level of awareness on reverse supply chain issues.

The present experimental study aims to investigate when a food safety incident occurs, how country image influences consumers' trust and purchase intention, as well as the relationship between trust and purchase intention.

Participants (N = 1,590) were randomly allocated into one of the eight conditions [(country competence: high vs low) × (country warmth: high vs low) × (clean green image: high vs low)], read the corresponding country image descriptions, and rated measures on trust in food safety and quality, and purchase intention of fruit imported from this exporting country before and after reading a fictional food safety incident scenario.

Results showed that the food safety incident led to a significant decrease in trust and purchase intention across all conditions. However, trust in food safety and quality, and purchase intention were still higher in high competence, warmth or clean green image conditions. The decreased magnitude of trust in food safety was larger when country competence and clean green image was high, and when country warmth was low. Food safety incident caused purchase intention to become more dependent on trust in food safety than food quality.

This study provides a novel insight into the impacts of food safety incidents on consumers' responses in different country image contexts including the human-related and environment-related dimensions.

American choral music of the present day reflects the variety of styles found in vocal and instrumental music throughout the Western world during the twentieth century. However, the majority of choral music is more conservative in form and tonality than is instrumental music, due probably to the heritage of American choral music. Approximately the first two hundred years of choral singing in America were based on religious texts and simple tunes. Choral music in America did not “flower” until the nineteenth century, when composers began to write in a variety of styles, using secular as well as sacred texts.

IT IS AXIOMATIC that journals like WORK STUDY leave politics severely alone. This is but sensible: whichever you praise, you will most certainly offend some of your readers. They are a cross‐section of the population and how they think (or vote) is their own business. It is not ours to inquire, nor, most certainly not to condemn.

NEXT TO banking, we are informed, Business Consultancy is the most favoured profession for graduates in the United States and it is likely, as in so much else, that here in Britain the same trend will be followed. It follows, as the famous query in a one‐time quiz member put it, that ‘it all depends on what you mean by Business Consultancy’.

Of the many people who would say that technical students should be taught some economics, a large proportion would probably hasten to add that they do not mean theoretical economics. The author underlines the dangers of this widespread attitude—and also shows how technical students are often well equipped to understand economic theory.