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1 – 10 of 42
Article
Publication date: 23 September 2019

Helene R. Banks, Bradley J. Bondi, Charles A. Gilman, Elai Katz, Geoffrey E. Liebmann, Ross Sturman and Nicholas S. Millington

To explain the rule changes in Nasdaq’s new Listing Rule IM-5315-1, approved by the US Securities and Exchange Commission (SEC) on February 15, 2019, that permit direct…

143

Abstract

Purpose

To explain the rule changes in Nasdaq’s new Listing Rule IM-5315-1, approved by the US Securities and Exchange Commission (SEC) on February 15, 2019, that permit direct listings on Nasdaq without an initial public offering, similar to the New York Stock Exchange (NYSE) rule changes approved in 2018.

Design/methodology/approach

Explains the legislative and regulatory background, historic limitations on direct Nasdaq listings, and de-tailed provisions of Nasdaq’s new Listing Rule IM-5315-1.

Findings

The direct listing alternative to an IPO may appeal to cash-rich companies that do not need the publicity or new capital associated with a traditional IPO.

Originality/value

Expert analysis from experienced securities litigation and corporate governance lawyers.

Details

Journal of Investment Compliance, vol. 20 no. 3
Type: Research Article
ISSN: 1528-5812

Keywords

Article
Publication date: 1 April 1990

Marian Stone and Ross Harrold

It is part of educational folklore that Australian State schoolsystems are highly centralised. A corollary of the lore is that schoolsgenerally lack the organisational…

Abstract

It is part of educational folklore that Australian State school systems are highly centralised. A corollary of the lore is that schools generally lack the organisational flexibility to cater adequately for the diverse educational needs of their students. This article tests these beliefs as they relate to the States of Queensland and New South Wales. The research finds that the form of system‐level directives is more prescriptive in the latter State. In both States, however, the proportion of time which must be devoted to prescribed activities is less than many would expect, both for teachers and pupils. Even where head office directives appear to constrain, regional office staff can practise “benign neglect” in their policing of the directives, if they can see that there are educationally sound reasons for doing so. The article finds that there is sufficient substance in the folklore to give conservative principals an excuse to resist introducing innovations in their schools. Any principals who are determined to adapt their schools′ operations to better serve the educational needs of their students are however, unlikely to be prevented by central directives.

Details

Journal of Educational Administration, vol. 28 no. 4
Type: Research Article
ISSN: 0957-8234

Keywords

Book part
Publication date: 13 August 2018

Robert L. Dipboye

Abstract

Details

The Emerald Review of Industrial and Organizational Psychology
Type: Book
ISBN: 978-1-78743-786-9

Book part
Publication date: 23 August 2019

Eleanor Peters

Abstract

Details

The Use and Abuse of Music: Criminal Records
Type: Book
ISBN: 978-1-78769-002-8

Article
Publication date: 19 February 2018

Muneza Kagzi and Mahua Guha

The purpose of this paper is to synthesize the diverse literature on board demographic diversity and to provide avenues for future research.

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Abstract

Purpose

The purpose of this paper is to synthesize the diverse literature on board demographic diversity and to provide avenues for future research.

Design/methodology/approach

The study provides a comprehensive literature review of theoretical and empirical studies published in leading management journals from 1989 to 2015.

Findings

The literature review revealed several aspects that are related to board demographic diversity. These aspects have been classified into: definitions and types of board diversity, dimensions of board demographic diversity, measurement and outcomes of board diversity, reasons for existing conflicting empirical findings about the relationship between board diversity and firm dynamics, and research on mediators and moderators.

Originality/value

Issues pertaining to board demographic diversity identified in this paper have theoretical and practical implications, and include avenues for future research.

Details

Journal of Strategy and Management, vol. 11 no. 1
Type: Research Article
ISSN: 1755-425X

Keywords

Abstract

Details

Applying Partial Least Squares in Tourism and Hospitality Research
Type: Book
ISBN: 978-1-78756-700-9

Article
Publication date: 1 July 2014

Jonathan C. Shrader and Luke Singer

– The purpose of this paper is to analyze the effect personality has on pay satisfaction among small business managers in China and the USA.

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Abstract

Purpose

The purpose of this paper is to analyze the effect personality has on pay satisfaction among small business managers in China and the USA.

Design/methodology/approach

This research is in attempt to further understanding and provide application of how companies can better incentive talent through compensation and benefit programs. The goal is to extend and deepen the comprehension of how to encourage talent pools to increase intrinsic performance through compensation programs.

Findings

The measures that were used in this study were the Big Five Personality Test and the Pay Satisfaction Questionnaire.

Originality/value

Similar results were found across the two countries, and having primary empirical data such as these is original.

Details

Journal of Technology Management in China, vol. 9 no. 2
Type: Research Article
ISSN: 1746-8779

Keywords

Article
Publication date: 1 January 2000

Robert Willison

This paper examines the concept of criminal opportunity. More precisely, it focuses on the nature of such opportunities that are to be found within an IS context, and the…

Abstract

This paper examines the concept of criminal opportunity. More precisely, it focuses on the nature of such opportunities that are to be found within an IS context, and the threat posed by dishonest staff who may act on them. Although hackers and their activities may be given ample column space in the lay press, the potential threat posed by dishonest staff should not be underestimated. The 1998 NCC Business Information Survey reports that the greatest risk of security breaches arose from the activities of personnel within organisations, accounting for nearly 52 per cent of all (physical and logistical) security breaches detected. Similarly, the 1998 CSI/FBI Survey found that the largest single source of financial loss (almost 37 per cent) was attributable to unauthorised insider access. These facts are not lost on security practitioners who, as a rule of thumb, work on the principle that 25 per cent of people are dishonest whenever possible, 25 per cent are always honest and 50 per cent can be either, depending on the nature of security controls and personal motivation.

Details

Journal of Financial Crime, vol. 7 no. 3
Type: Research Article
ISSN: 1359-0790

Article
Publication date: 30 May 2018

Mushtaq Ahmad Darzi and Suhail Ahmad Bhat

The purpose of this paper is to report the findings of a study undertaken to understand customer satisfaction and customer retention in business-to-consumer markets. The…

2361

Abstract

Purpose

The purpose of this paper is to report the findings of a study undertaken to understand customer satisfaction and customer retention in business-to-consumer markets. The study investigates the effect of personnel capability and customer satisfaction on customer retention in the banking sector. The influence of the control variable (gender) on customer retention and mediating role of customer satisfaction has also been examined.

Design/methodology/approach

The study has used structural equation modeling (SEM) for data analysis across a sample of 409 bank customers of a private bank operating in Jammu and Kashmir state of India. Questionnaires were distributed and respondents were selected through a cluster sampling technique.

Findings

The empirical analysis through SEM has confirmed that personnel capability and customer satisfaction have a significant positive impact on customer retention. Customer satisfaction partially mediates the effect of personnel capability on customer retention. Moderation analysis was performed and established that gender moderates the effect of personnel capability on customer satisfaction. It was also found that gender has no effect on other relations. Furthermore, the study shows that personnel capability has a stronger impact on customer retention as compared to customer satisfaction. However, the relationship between personnel capability and customer satisfaction is significant.

Research limitations/implications

The study has been conducted on the customers of a private bank in India. Therefore, generalizations may be limited. As personnel capability is the predictor of satisfaction and retention, individuals with proper social and technical skills – in addition to other skills – should be hired for managing relationships with customers.

Originality/value

The study has added to the understanding of the relationship which exists among the following variables: gender, personnel capability, customer satisfaction and customer retention. These variables have not been studied together previously.

Details

International Journal of Bank Marketing, vol. 36 no. 4
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 3 December 2021

Arash Ahmadi and Sohrab Fakhimi

The main purpose of this work is to evaluate the different psychological impacts of two initial verbal recovery strategies (gratitude vs empathetic apology) on the…

Abstract

Purpose

The main purpose of this work is to evaluate the different psychological impacts of two initial verbal recovery strategies (gratitude vs empathetic apology) on the consumers' loyalty after a service failure. The proposed theoretical model also appraises the mediating role of two emotional responses (consumer forgiveness, consumer anger) and consumer self-esteem and the moderating role of self-oriented perfectionism.

Design/methodology/approach

Two studies (i.e. an experimental design and a field study) are considered for this investigation to assess the effectiveness of gratitude expression versus empathetic apology on post-recovery loyalty and test the effects of mediators and the moderator applied between the verbal recovery strategies and post-recovery loyalty.

Findings

The results of Study 1 revealed the supremacy of gratitude to empathetic apology in maintaining consumers' loyalty after service failure recovery. The better impact of gratitude expressed in increasing post-recovery loyalty is mediated through the elevation of consumers' forgiveness, the reduction of consumers' anger and consumers' self-esteem. The findings of Study 2 indicated that gratitude increases more post-recovery loyalty through individuals with a high level of self-oriented perfectionism.

Research limitations/implications

Future research could examine other service failure situations, different types of service recovery, mediators or moderators, which contribute to the service marketing literature.

Practical implications

After a service failure, using gratitude expressions to consumers often makes them feel better and more valuable.

Originality/value

This work increases service providers' knowledge in using proper expressions after a service failure to help elevate consumers' positive reactions resulting in maintaining their loyalty.

Details

Journal of Contemporary Marketing Science, vol. 4 no. 3
Type: Research Article
ISSN: 2516-7480

Keywords

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