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A company may ignore its non‐obligatory responsibilities to employees during a major change such as a merger, leading to their disaffection and feeling of insecurity. The purpose of this paper is to explore how employee views of the merged organization differ by their pre‐merger background, and to explain the impact of the poorly perceived organizational virtue on employees' emotional response to the merged organization including satisfaction, emotional attachment, job security and loyalty.

The methodology involved a questionnaire survey of employees from an organization in crisis following a merger due to poor employee morale and high labor turnover.

The two major findings were: first perceptions of organizational empathy, warmth and conscientiousness were strongly correlated with employee loyalty, perceived job security, satisfaction and emotional attachment. Second, company background prior to the merger had a contrary effect to that expected from existing literature; employees from the acquiring companies had more negative feeling towards the merged organization.

The research findings highlight the importance of promoting the virtues of empathy and warmth as keys to ensuring the emotional attachment and loyalty of key employees to ensure the long‐term success of the merger.

Despite growing interest in applying virtue ethics into business, empirical studies assessing organizational level virtue are rare. This empirical study of the organizational virtue advances, complements, and distinguishes itself from existing studies on merger, by demonstrating the importance of non‐obligatory virtues (those beyond legal and economic responsibilities) perceived by employees.

This paper aims to test one of the symbolic influences of the employee on brand associations and by doing so demonstrate why the stereotyping of employees should be added to the research agenda for corporate branding.

The research is a quantitative study of the employees (n=424) and customers (n=964) in 28 branches of four fashion retailers providing data to model the influence of employee age on the associations customers make with such corporate brands.

Theory suggests two competing employee age‐related stereotypes influence the associations customers hold of a corporate brand. Using a measure of brand personality, the authors confirm that the older the average age of employees the more competent the corporate brand appears but the less enterprising. The overall effect on customer satisfaction is negative. The average age of employees and customers in the branches studied also correlate positively. The symbolism of the employee to the customer, in this instance due to their age, can be important in creating associations with the corporate brand.

Discrimination in employment due to an employee's characteristics is illegal in most circumstances. However the authors' findings show employers need to recognize the potential influence on their corporate brand imagery (and consequently customer satisfaction) due to employee stereotyping by customers and the symbolic as well as the functional role that employees can have in marketing a corporate brand.

While prior research argues that employees influence a corporate brand by how they behave, less is known about any symbolic effects due to their stereotyping by customers. The symbolism to customers of brand elements such as packaging has been researched but, thus far, the symbolism of employees, the employee stereotype effect, has been largely but wrongly ignored.

Environmental management accounting (EMA) has received increasing interest since 2000 and is now regarded as an effective tool to deal with environmental issues and the economic performance of companies and countries. This study aims to examine the impacts of institutional pressures on the adoption of EMA by manufacturing companies operating in Libya. The study examines how such adoption is impacted by four contingent factors, namely, company size, company age, environmental management system adoption and business type.

Data was collected from a sample of medium- and large-sized manufacturing companies operating in Libya by means of a questionnaire survey. Institutional pressure and contingency factors were tested against the level of EMA adoption via multiple regression analysis and moderator multiple regression.

The results indicate that the relationship between coercive pressures and EMA adoption varies as a function of company size. This result indicates that when companies face pressures, the way they respond depends on specific circumstances and characteristics of the company such as company size.

The key contribution of this study to the body of knowledge comes from being able to combine contingency and the new institutional sociology perspective of the institutional theory to create a complementary perspective. This was achieved by examining the moderating effect of the four contingent variables on the relationship between institutional pillars and EMA adoption in manufacturing companies in Libya.

This paper discusses the relationship between minority ethnicity, well‐being and children's social capital in the light of data from a qualitative study on social capital among 32 British Punjabi primary school children. Through a broad overview of social capital literature on ethnic minorities and children's welfare, the case is made for placing children's well‐being in a contextual framework that acknowledges the variety and wealth of children's everyday experiences. Looking at the children's social networks and future aspirations, the discussion will draw out ways in which social capital processes interact with other aspects of children's identity, including ethnicity and gender, from a child‐centred perspective. Finally, some exploratory ideas are offered as to how bonding processes may affect children's psychological well‐being, and how they may be viewed through the concept of ‘emotional capital’.

The purpose of this study is to explore the impact of mental health on the job performance among nurses, how shiftwork affects the impact and how social support alters it.

Data were collected through a questionnaire survey from 683 Indian nurses working in multiple hospitals in two major cities in Northern India. Descriptive statistics, correlations and hierarchical regressions were employed to investigate the links between job stress, emotional exhaustion and job performance along with the simultaneous moderating effects of shiftwork and social support on this relationship.

Both job stress and emotional exhaustion were negatively related to job performance. However, three-way interaction analysis revealed that social support moderated the above relationships differently between shift workers and day workers. Social support significantly altered the pattern of the relationship between the independent and dependent variables among day workers but had no impact in mitigating the relationship among shift workers.

The findings endorsed the usefulness of the stress theory, burnout theory, the conservation of resources model and the social support resource theory in modeling the phenomenon and explaining the behavior of day workers but not that of shift workers.

It paved the way for evidence-based practices in health-care management.

This study extends theoretical predictions to India and demonstrates their global portability. It focuses on shiftwork and social support as simultaneous moderators, and through a unique three-way analysis, documents complex interaction patterns that have hitherto been unrecorded. It also brings scholarly attention to the nursing population in India whose organizational behavior is poorly documented in the empirical literature.

This policy paper compares the performance of state-owned enterprise (SOEs) versus private firms in selected emerging economies in Asia, focusing on a number of performance indicators. The indicators are internationally recognized quality innovation, product and/or service innovation, financing of operations, dealing with government regulations and labor performance. To the best of the authors’ knowledge, there has been no such comparative study for these indicators between SOEs and private firms and across countries. Most studies of SOEs have been national case studies. As such, they give us little knowledge of how a country compares with other countries at similar stages of economic development. A cross-country comparative analysis can help us identify broader trends and patterns.

The authors compare and discuss the performance of SOEs versus private firms in a number of emerging Asian countries, namely China, India, Indonesia, Malaysia and Vietnam. To do so, the authors use data from the 2018 World Bank Enterprise Survey (which is the latest available) for the period 2012–2015. The authors focus on a number of key performance indicators, namely internationally recognized quality innovation, product and/or service innovation, financing of operations, dealing with government regulations and labor performance.

The comparative analysis uncovers some interesting differences between the two types of firms. For example, somewhat surprisingly, SOEs tend to innovate more than private firms. However, the single most significant pattern the authors find is that in middle-income Asia both types of firms face formidable challenges with respect to doing business – e.g. scarcity of relevant training programs for employees. Therefore, the priority of policymakers must be to improve the overall business environment for all firms, regardless of their ownership structure.

The nature of this paper is a policy paper. This is because the data used in this study is survey data, conducted every four–five years (or more) for each country in the study and available for very few countries. As the data are not available for a continuous period of time, The authors could not conduct empirical research for this topic and thus made it a policy paper that presents a comparison across Asian countries as case studies.

The five selected Asian countries are interesting case studies for a comparative analysis since they are middle-income countries where SOEs play a significant role in the economy. Furthermore, state ownership is an important institutional dimension in emerging markets, and strong ties with the government can influence the performance of SOEs through various market and non-market channels. Despite the potential importance of the research theme, there is very little existing research on cross-country comparisons of the performance of SOEs vis-à-vis private firms. This could be explained by scarce data availability. With this in mind, the study attempts to shed some light on SOEs' performance and add to the rather limited literature.

The aim of this paper is to determine the essential features of information literacy; what role it should play in university library user education; and how programs can be best implemented.

The researchers systemically surveyed and reviewed publications related to information literacy and library user education.

It was found that a well‐designed information literacy program benefits the library and its staff, faculty, and students; librarians should play a leading role in the design and operation of programs, but collaboration with faculty, IT professionals and students is essential; programs should be embedded in the curriculum, be largely cooperative, and be problem‐based; evaluation and assessment are essential components; emphasis should be placed on first‐year students; and, ideally, the librarians will turn into educators and the library will become a learning center combining learning, research and technology.

This paper reflects the opinions of the researchers and the authors of the reviewed literature who have insights into the issues related to information literacy and library user education. These opinions present useful guidelines for both librarian and teacher practitioners.

This paper provides a point of view on the relationship between information literacy and library user education in the six themes described above.

This investigation examined the challenges faced by women in leadership positions in the US construction industry. The overall purpose of this study was to gain a better understanding of the challenges, and identify suitable practices, strategies and suggestions to support the employment and retention of women in the US construction industry.

Using a qualitative approach, the authors distributed a survey to the target audience composed of women leaders in the US construction industry, and 14 participants completed the survey.

The outcomes of the study revealed the following challenges: negative perceptions of women in the industry manifested through discrimination and hostility; a stressful work environment that does not promote a good work-life balance; and a lack of role models that impacts women’s retention and career development in the construction industry.

This study discusses possible strategies and recommendations for women in construction to rise through the ranks of power within the industry.

The accuracy of consumer price knowledge is dependent on numerous factors. This study examined the effect of some variables related to consumers' attitudes towards prices and some demographic variables on price knowledge. Results showed that consumers were more knowledgeable about the relationships between the prices of competitor brands than about the actual prices in themselves. When certain error margins were allowed, the differences between absolute and relative price knowledge were not as evident. In addition, the accuracy of consumer knowledge of prices was found to be dependent on how much importance they placed on price, and it influenced subjects' perceptions of themselves as shoppers. In this study, women and people with low income level were more knowledgeable about prices. The statistical effects and relationships between these variables were analyzed taking into account the economic, social, and cultural setting in which the research was conducted.

This paper aims to investigate the moderating effect of political instability and regulatory obstacles on the relationship between corruption and export intensity in the context of Tunisian small- and medium-sized enterprises (SMEs).

This study uses data from the World Bank Enterprise Survey (WBES). The sample consists of 537 Tunisian SMEs. The partial least squares method was used to analyse the data.

The direct effect of corruption on export intensity was found to be non-significant. It was significantly negative when corruption was combined with regulatory obstacles, whereas it was positive when corruption coexisted with political instability. Additional analyses revealed that results were sensitive to firm size (small versus medium) and sector of activity (service versus manufacturing).

This paper has some limitations related to the use of secondary data. Enhanced variable measurements and more detailed data collection are recommended for future studies.

This paper is useful to researchers and policymakers who are interested in understanding the effects of a poor institutional environment on SME exports in developing countries.

This paper considers the impact of corruption on the export intensity of SMEs in the presence of political instability and regulatory obstacles in Tunisia. To the best of the authors’ knowledge, the joint effect of these institutional variables on the exports of firms has not been examined in previous research.