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Article
Publication date: 13 March 2017

MiRan Kim and Ronald Cichy

Private club members belong to an organization where people with common interests, experiences, backgrounds and professions meet for social and recreational purposes. This study…

Abstract

Purpose

Private club members belong to an organization where people with common interests, experiences, backgrounds and professions meet for social and recreational purposes. This study aims to examine the relationships among private club members’ perceptions of social media regarding perceived ease of use, perceived usefulness, perceived enjoyment, attitude toward social media involvement and behavioral intention toward social media usage.

Design/methodology/approach

An online survey was conducted among private club members across the USA (n = 571). The data were analyzed using structural equation modeling.

Findings

The findings of this study center on the perceptions of club members and their beliefs and attitudes associated with their social media usage behavior. This study extends the social media literature by supporting previous studies that suggest a causal flow from perceived ease of use to intrinsic and extrinsic motivations (perceived usefulness, perceived enjoyment) based on a motivational model.

Research limitations/implications

This study is meaningful for revealing the perceptions of private club members and their beliefs and attitudes associated with their social media usage behavior. It is untested whether this study’s model applies to other hospitality businesses. Future research could examine other segments and add other variables such as perceived security and trust.

Practical implications

This study can provide private club managers, and the members of the clubs that they lead, with a better understanding of online social media.

Originality/value

This study is one of a few empirical online social media studies in the area of the private club industry. This study seeks to provide baselines regarding social media perceptions and usage in the hospitality literature by providing a comprehensive model.

Details

Journal of Hospitality and Tourism Technology, vol. 8 no. 1
Type: Research Article
ISSN: 1757-9880

Keywords

Book part
Publication date: 3 March 2005

Bonnie J. Knutson, Jeffrey A. Beck, Arjun J. Singh, Michael L. Kasavana and Ronald F. Cichy

This article presents findings of a Delphi study that predicts events most likely to impact marketing to consumers in lodging, food service and clubs segments for year 2007. Two…

Abstract

This article presents findings of a Delphi study that predicts events most likely to impact marketing to consumers in lodging, food service and clubs segments for year 2007. Two rounds of questionnaires were mailed to panels of industry experts within each sector, with an overall response rate of 42%. Findings suggest that the two overarching marketing trends will be convenience as a driver of consumer choice and marketing to an aging population.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-84950-310-5

Article
Publication date: 3 February 2012

Seung Hyun Kim, Jae Min Cha, Ronald F. Cichy, Mi Ran Kim and Julie L. Tkach

The purpose of this paper is to explore the effects of the size of the board of directors and board involvement in strategy on financial performance in the private club industry.

2240

Abstract

Purpose

The purpose of this paper is to explore the effects of the size of the board of directors and board involvement in strategy on financial performance in the private club industry.

Design/methodology/approach

Data were collected in a web‐based survey of chief operating officers (COOs) and general managers (GMs) who are members of the Club Managers Association of America (CMAA). Hierarchical regression analysis of data from 360 respondents was used to examine the proposed model.

Findings

The results showed that board members' involvement in strategy and the size of the board of directors have a positive influence on a private club's financial performance.

Research limitations/implications

Further research is indicated to include other board‐related influences such as group composition and the quality of relationships between board members and GMs/COOs to measure a club's financial performance.

Originality/value

The paper contributes to the limited existing literature on the association between a board of directors and financial performance in the private club industry.

Details

International Journal of Contemporary Hospitality Management, vol. 24 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Book part
Publication date: 3 March 2005

Abstract

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-84950-310-5

Content available
Article
Publication date: 13 March 2017

Ahmet Bulent Ozturk

549

Abstract

Details

Journal of Hospitality and Tourism Technology, vol. 8 no. 1
Type: Research Article
ISSN: 1757-9880

Book part
Publication date: 3 March 2005

Abstract

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-84950-310-5

Article
Publication date: 26 April 2013

William Lazer

This paper seeks to record the author's personal reflections on his career as a marketing scholar.

Abstract

Purpose

This paper seeks to record the author's personal reflections on his career as a marketing scholar.

Design/methodology/approach

Personal reflections are provided in an autobiographical approach.

Findings

The author's career as a student, teacher, and scholar are described in some detail.

Originality/value

This paper records events and memories that might otherwise be forgotten. No other such account has been published of William Lazer's career.

Details

Journal of Historical Research in Marketing, vol. 5 no. 2
Type: Research Article
ISSN: 1755-750X

Keywords

Article
Publication date: 14 May 2018

Nathalie Montargot and Béchir Ben Lahouel

Whereas past research has been valuable in explaining how “perceived usefulness” (PU) and “perceived ease of use” (PEU) constructs lead to technology acceptance and refusal…

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Abstract

Purpose

Whereas past research has been valuable in explaining how “perceived usefulness” (PU) and “perceived ease of use” (PEU) constructs lead to technology acceptance and refusal behaviors in organizations, it has not explored the antecedents of these two factors. The purpose of this paper is to propose an interpretive approach to the study of front-line employees’ sense making of technological change as well as the understanding of behavioral and psychological origins of PU and PEU.

Design/methodology/approach

This study analyses a major transition in work mode induced by an IT innovation implemented within a leading French hospitality company. A qualitative method was employed to answer the research questions. The data were collected using 22 in-depth semi-structured interviews from front-line employees and their line managers in five 4-star hotels in Paris. The participants were asked how they made sense of the technological change and what they consider when they judge the usefulness and the ease of use during the implementation of change.

Findings

The analysis revealed that employees’ acceptance of technological change is paradoxical and shaped by a continuous process of sense making when using the IT innovation. The findings also suggest that PU can be explained by factors like job relevance, PEU and output quality. Anxiety, playfulness, perceived enjoyment, objective usability and facilitating conditions were identified as antecedents of PEU.

Research limitations/implications

The paper reports the effect of perceptions of social influence, system characteristics, individual differences and facilitating conditions on PU and PEU constructs in IT adoption process. It is among the first to examine the antecedents of such beliefs in the hospitality industry through the use of a qualitative method. It also shows that that three variables – result demonstrability, computer self-efficacy and social influence process described by subjective norm and image – did not play a significant role in influencing the intensions of using the system through PU and PEU.

Practical implications

Understanding the antecedents of the two key predictors in technology acceptance models allows managers to implement efficient adjustments and interventions in order to positively influence employees’ IT innovation acceptance and use.

Originality/value

This qualitative study contributes to open the black boxes concerning the conceptualizations of PU and PEU. It advances the understanding of the employees’ acceptance of IT innovation.

Details

Journal of Organizational Change Management, vol. 31 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 March 1991

Margaret M Barwick

Surveys efforts towards co‐operation in interlending withincountries including Hungary, Italy, Nigeria, Ghana, Germany and Latvia.Discusses barriers to European interlending and a…

Abstract

Surveys efforts towards co‐operation in interlending within countries including Hungary, Italy, Nigeria, Ghana, Germany and Latvia. Discusses barriers to European interlending and a formula for the size of the European interlending market is given. Interlending protocol and advances in facsimile transmission are described. A methodology of estimating interlending costs, DOCMATCH II, is introduced.

Details

Interlending & Document Supply, vol. 19 no. 3
Type: Research Article
ISSN: 0264-1615

Keywords

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