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Article
Publication date: 1 October 2004

Ron Davis

The concept of outsourcing is a recognised business planning strategy; senior corporate management and facilities services have been progressively outsourced in the UK for…

Abstract

The concept of outsourcing is a recognised business planning strategy; senior corporate management and facilities services have been progressively outsourced in the UK for many years. However, transforming an outsourcing business plan into an effective and balanced operating contract remains challenging. Getting your outsourcing project properly positioned in the business, procuring the right integrated facilities contractor and then subsequently mobilising and managing the contract can be a difficult journey to navigate. This paper describes how to approach the principles and practicalities of outsourcing noncore services and how to make sure that some of the principal pitfalls along the road of the outsourcing project are avoided. It finally offers some ideas on how to get the most out of a project in the long term.

Details

Journal of Corporate Real Estate, vol. 6 no. 4
Type: Research Article
ISSN: 1463-001X

Keywords

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Article
Publication date: 18 April 2008

Cason Snow

The purpose of this paper is to introduce the genre of tabletop fantasy role‐playing games and provide guidance in building an initial collection.

Abstract

Purpose

The purpose of this paper is to introduce the genre of tabletop fantasy role‐playing games and provide guidance in building an initial collection.

Design/methodology/approach

The first part of the paper is designed to present the development of tabletop fantasy role‐playing games in a historiographic model, tracing the history of these games from the 1970s to 2006. The second portion is a bibliographic essay and critique of several noteworthy fantasy role‐playing games, including analysis of the settings and systems of each game.

Findings

The paper provides a history of the development of fantasy role‐playing games and provides guidance on how to start a collection. The study recognizes a lack of academic research on the topic and seeks to provide a brief introduction.

Practical implications

The paper provides a clear concise history of role‐playing game development and balanced advice for librarians who wish to begin collecting role‐playing games.

Originality/value

This paper begins to fill the need for academic study of the subject and provides practical advice for collection development librarians.

Details

Collection Building, vol. 27 no. 2
Type: Research Article
ISSN: 0160-4953

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Article
Publication date: 2 March 2015

Robert Jack, Sharif As-Saber and Ron Edwards

Perceived differences in the composition of goods and services forms the basis of a significant degree of analysis of the firm internationalisation process. In particular…

Abstract

Purpose

Perceived differences in the composition of goods and services forms the basis of a significant degree of analysis of the firm internationalisation process. In particular, product inseparability is highlighted as a distinguishing feature of service offerings and purports to explain the different approaches to internationalisation strategy adopted by service firms. The research, however, proposes that the division of goods and services into distinct products is outmoded. Rather, it is important to understand the extent of service components that embody, or are embedded in, a product offering. The authors argue that this “service embeddedness” influences the process by which a firm internationalises. The paper aims to discuss these issues.

Design/methodology/approach

Based on ten case studies of Australian international firms, this paper examines the impact of service embeddedness on a firm’s internationalisation process.

Findings

The research underlines that firms approach internationalisation with a view of ensuring that the various activities that combine to form their product offering are available to their international clients.

Research limitations/implications

From an academic perspective, a dichotomous approach to products (good or service) underestimates the role that embedded services have on a firm’s internationalisation process. The research, therefore, has implications for researchers and practitioners as it highlights the importance of delivering products internationally that comprise of both good and embedded service components.

Originality/value

The research develops a deeper understanding of the extent and nature of separability within individual product categories from international production and operations perspectives.

Details

International Journal of Operations & Production Management, vol. 35 no. 3
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 1 October 1979

LAST MONTH we wrote in anticipation of the Annual General Meeting at the National Conference in Nottingham. This month we are able to comment on the event itself, which…

Abstract

LAST MONTH we wrote in anticipation of the Annual General Meeting at the National Conference in Nottingham. This month we are able to comment on the event itself, which was duly held on September 12th.

Details

New Library World, vol. 80 no. 10
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 August 2003

Ron Edwards and Amrik S. Sohal

The aim of this paper is to explore the reasons why businesses, having adopted total quality management (TQM), fail to sustain their reforms over time. In order to gain…

Abstract

The aim of this paper is to explore the reasons why businesses, having adopted total quality management (TQM), fail to sustain their reforms over time. In order to gain insights into the pressures that, despite good intentions, can make full implementation of TQM problematic, a case study approach is used. The research indicates that a lack of attention to the human element of change, especially inconsistent senior management support, a lack of involvement of supervisors and middle managers in planning for change, and lack of attention to groups of staff affected negatively by the changes, explain why businesses may face difficulty sustaining reform programs.

Details

International Journal of Manpower, vol. 24 no. 5
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 1 March 2013

Shahadat Khan

This paper presents the outcome of research related to application of formal rules and standard procedures in EAsʼ procurement of goods and services for foreign aid-funded…

Abstract

This paper presents the outcome of research related to application of formal rules and standard procedures in EAsʼ procurement of goods and services for foreign aid-funded projects. Executing agencies are entrusted to implement foreign aid-funded projects on behalf of respective governments and they are required to satisfy a combination of rules of their multiple principals, mainly donor organizations and respective government ministries. The theoretical framework of this study is guided by agency theory. The findings indicate that the processing of procurement related information and awarding contracts by the executing agencies in the context of Bangladesh is heavily dependent on the informal working systems or “unwritten ground rules”. These are driven by downward hierarchical verbal and non-verbal instructions. The study has adopted a qualitative method following a grounded theory approach.

Details

Journal of Public Procurement, vol. 13 no. 2
Type: Research Article
ISSN: 1535-0118

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Article
Publication date: 1 February 1986

British Council of Productivity Associations

After over three decades of residence in the metropolis, the British Council of Productivity Associations (BCPA) has moved upstream to Henley‐on‐Thames — or to be more…

Abstract

After over three decades of residence in the metropolis, the British Council of Productivity Associations (BCPA) has moved upstream to Henley‐on‐Thames — or to be more precise to Henley — The Management College, known simply over the years and over the world as Henley. As a centre for its Local Productivity Associations (LPAs), the BCPA's location will not be unique to Henley; it has itself established other centres for Forecasting, Employment Policy Studies, International Management, Management Development and Advisory Services, and Research Programmes. It has close links with similar educational institutions in many parts of the world, having helped to establish them — in Australia, Ghana, India, Pakistan, New Zealand and the Philippines. It has assisted in the design of educational programmes in the management colleges of Nigeria, Jamaica, Mexico, Denmark, Turkey, Norway, and Argentina, and New York University. It has a special link with Brunel University for the development of post‐graduate studies in business management. It also has its own subsidiary company, Henley Open Management Education (HOME), known as Henley Distance Learning. There are obvious advantages in being linked to such an influential and internationally respected management educational institution.

Details

Education + Training, vol. 28 no. 2
Type: Research Article
ISSN: 0040-0912

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Article
Publication date: 1 March 1979

Anthony H. Harris

The purpose of this article is to examine the proposition that the benefits from environmental improvements accrue disproportionately to the rich.

Abstract

The purpose of this article is to examine the proposition that the benefits from environmental improvements accrue disproportionately to the rich.

Details

International Journal of Social Economics, vol. 6 no. 3
Type: Research Article
ISSN: 0306-8293

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Article
Publication date: 1 September 1979

BOB CREW

No doubt there are quite a few managers who flinch at the prospect of listening to Clive Jenkins — and paying for it.

Abstract

No doubt there are quite a few managers who flinch at the prospect of listening to Clive Jenkins — and paying for it.

Details

Industrial Management, vol. 79 no. 9
Type: Research Article
ISSN: 0007-6929

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Article
Publication date: 9 May 2016

John Nadeau, Norm O'Reilly and Alexander Scott

This research reports on work related to integrating new immigrants into their local communities. The purpose of this paper is to explore community sport and the newcomer…

Abstract

Purpose

This research reports on work related to integrating new immigrants into their local communities. The purpose of this paper is to explore community sport and the newcomer experience in communities through an acculturation framework.

Design/methodology/approach

The role of community sport organizations in the acculturation process is explored empirically via a three-stage research study of a small Canadian city that includes interviews with local newcomers, interviews with managers of local community sport organizations, and a website content analysis of community sport organizations in the region.

Findings

Results outline a number of important constraints, practices and realities facing newcomers and community sport organizations in improving participation rates and integration. In addition, the use of the acculturation frame provides insight on the perceived value of community sport yet low participation rates among newcomers.

Practical implications

There is a need for community sport providers to adopt an acculturation perspective to newcomers rather than the current assimilationist perspective. This change will lead to improvements in sport offerings and newcomer supports.

Originality/value

There is an increasing desire to have migrants locate in smaller urban centers rather than the large metropolises of their new home country. However, smaller communities may be perceived by newcomers as less desirable places to live and the communities can face significant integration challenges. Further, there is a dearth of research on newcomers and smaller communities particularly in the area of community sport. This study explores the role of sport as a means to overcome these challenges by assessing the capacity of a smaller city and the needs of immigrants and their families using a lens of acculturation.

Details

Sport, Business and Management: An International Journal, vol. 6 no. 2
Type: Research Article
ISSN: 2042-678X

Keywords

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