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Article
Publication date: 13 July 2015

Anne Burmeister, Jürgen Deller, Joyce Osland, Betina Szkudlarek, Gary Oddou and Roger Blakeney

The purpose of this paper is to add a process perspective to the literature on repatriate knowledge transfer (RKT) and to understand how the knowledge transfer process…

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1606

Abstract

Purpose

The purpose of this paper is to add a process perspective to the literature on repatriate knowledge transfer (RKT) and to understand how the knowledge transfer process unfolds in the repatriation context. Thus, this qualitative study uses existing knowledge transfer process models to assess their applicability to the context of repatriation and explain the micro-processes during RKT.

Design/methodology/approach

To provide a rich understanding of these processes from the repatriate perspective, critical incidents reported by 29 German and US American repatriates were content-analyzed.

Findings

The findings are summarized in a proposed RKT process model, which describes the roles and knowledge transfer-related activities of repatriates, recipients and supervisors as well as their interaction during four transfer phases: assessment, initiation, execution and evaluation.

Research limitations/implications

The experiences of repatriates from different geographic areas as well as the perspectives of knowledge recipients and supervisors were not studied but should be included in future research. In addition, future research could test the applicability of the identified micro-processes to different knowledge transfer contexts.

Practical implications

Managers can use the findings to facilitate the RKT process more effectively because the type of organizational support offered can be aligned with the changing needs of repatriates, recipients and supervisors during the four identified phases.

Originality/value

This is the first study that takes a process perspective to understand RKT. The integration of the current findings with the existing literature can enable a more nuanced view on RKT.

Details

Journal of Knowledge Management, vol. 19 no. 4
Type: Research Article
ISSN: 1367-3270

Keywords

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Book part
Publication date: 19 October 2020

Joyce S. Osland, Betina Szkudlarek, Gary R. Oddou, Norihito Furuya and Juergen Deller

Knowledge transfer is an important global leader (GL) competency, given their role as knowledge brokers and capacity builders. However, knowledge transfer skills and the…

Abstract

Knowledge transfer is an important global leader (GL) competency, given their role as knowledge brokers and capacity builders. However, knowledge transfer skills and the transfer process itself have received scant attention from both global mobility and leadership scholars. Similarly, multinationals have seldom systematically collected and utilized repatriate knowledge, despite the competitive advantage it represents in a global knowledge economy. To fill this gap, an exploratory qualitative study employing critical incidents and interviews with a multi-country sample of 47 German, Japanese, and US repatriates identified variables that facilitate knowledge transfer attempts to the work unit. Our findings corroborate the proposed variables in a conceptual model of the transfer process and articulate the transfer skills that help explain their ability to transfer. Most importantly, our findings introduce an interactive transfer model that explicates the microprocess of transfer in the repatriate–work unit relationship. We conclude with implications for global leadership research and HRM practice.

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Article
Publication date: 1 April 1912

WHILE there is no doubt that the system of issuing books at “net” prices is of great benefit to booksellers, there is also no doubt that, unless care is taken, it is a…

Abstract

WHILE there is no doubt that the system of issuing books at “net” prices is of great benefit to booksellers, there is also no doubt that, unless care is taken, it is a serious drain upon a limited book‐purchasing income. A few years ago the position had become so serious that conferences were held with a view to securing the exemption of Public Libraries from the “net” price. The attempt, as was perhaps to be expected, failed. Since that time, the system has been growing until, at the present time, practically every non‐fictional book worth buying is issued at a “net price.”

Details

New Library World, vol. 14 no. 10
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 14 August 2017

Subhadip Roy and Y.L.R. Moorthi

The purpose of this study is to draw concepts from marketing and information systems research and integrate them in the context of M-commerce. The authors develop a…

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1563

Abstract

Purpose

The purpose of this study is to draw concepts from marketing and information systems research and integrate them in the context of M-commerce. The authors develop a conceptual model of technology readiness (TR) affecting perceived ubiquity (PQ) (of smartphones) and PQ affecting M-commerce adoption (MA) incorporating the moderating effect of privacy concerns (PC) on the relation between PQ and MA along with the constructs perceived usefulness (PU) and perceived ease of use (PEU).

Methodology

The conceptual model was formulated using a set of qualitative research procedures (four focus group discussions) and tested using two questionnaire-based surveys (with 372 and 431 respondents each) in India. Exploratory and confirmatory factor analyses were conducted followed by structural equation modeling for the quantitative data.

Findings

Results from the quantitative study indicate a significant effect of TR on PQ, PU and PEU. All three latter constructs had a significant effect on MA. A significant moderating effect of PC on the relation between PQ and MA was also observed.

Research implications

The study findings enhance the literature on the antecedents of successful adoption of M-commerce and establish the role of PQ as a significant influencer of MA.

Practical implications

The study findings would enable service providers with a new and relevant model of M-commerce adoption.

Originality

The major contribution of the study is the development and validation of a model that has attitudinal variables related to technology usage and their relations to M-commerce adoption.

Details

Journal of Research in Interactive Marketing, vol. 11 no. 3
Type: Research Article
ISSN: 2040-7122

Keywords

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Article
Publication date: 12 December 2016

Angelo S. DeNisi and Shirley Sonesh

The purpose of this paper is to review the literature on how success and failure for international assignments have been defined, and integrate several proposals for these…

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2292

Abstract

Purpose

The purpose of this paper is to review the literature on how success and failure for international assignments have been defined, and integrate several proposals for these definitions into a multi-dimensional model that considers task performance, relationship building, contextual performance and retention as all being part of how success or failure should be defined. The authors also discuss two proposed pre-requisites for success – absorptive capacity (operationalized at both the individual and the unit levels) and adjustment. The authors conclude by bringing in literature on performance management and how ideas about performance management must also be integrated into the discussion of the success or failure of international assignments.

Design/methodology/approach

This paper reviews existing proposals regarding the definition of expatriate success and failure, and proposes a multidimensional model of success based on the past literature. Based on this literature the authors also propose two pre-requisites for success and discuss several requisite KSAOs, as well as some suggestions from the literature on performance management.

Findings

The authors argue for a multidimensional model of expatiate success which includes task performance, relationship building, contextual performance and retention as part of what constitutes a successful assignment. The authors also argue that absorptive capacity and adjustment should be considered as pre-requisites for success, and that principles from performance management should be applied to dealing with international assignments.

Research limitations/implications

A more comprehensive definition of success and failure should aid research by providing a better dependent variable, and by leading to research on various aspects of this outcome.

Practical implications

The proposed model and approach can hopefully help practice by clarifying the different dimensions of success and how performance management techniques can be applied to dealing with international assignments.

Originality/value

There has been a lot written about how we should operationalize the success or failure of international assignments. The present paper reviews that literature and integrates a number of ideas and suggestions into a multi-dimensional model which includes information about pre-requisites for success and relevant KSAOs, along with ideas from performance management to help insure the success of these assignments.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 4 no. 4
Type: Research Article
ISSN: 2049-8799

Keywords

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Article
Publication date: 7 March 2016

Rajan Yadav, Sujeet Kumar Sharma and Ali Tarhini

The advent of mobile telephony devices with strong internet capabilities has laid the foundation for mobile commerce (m-commerce) services. The purpose of this paper is to…

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3637

Abstract

Purpose

The advent of mobile telephony devices with strong internet capabilities has laid the foundation for mobile commerce (m-commerce) services. The purpose of this paper is to empirically examine predictors of m-commerce adoption using a modification of the widely used technology acceptance model and the unified theory of acceptance and use of technology model.

Design/methodology/approach

The data were collected from 213 respondents by means of an online survey. The data were analyzed through multi analytic approach by employing structural equation modeling (SEM) and neural network modeling.

Findings

The SEM results showed that variety of services, social influence, perceived usefulness, cost and perceived trust have significant influence on consumer’s intention to adopt m-commerce. The only exception was perceived ease of use which observed statistically insignificant influence on adoption of m-commerce. Furthermore, the results obtained from SEM were employed as input to the neural network model and results showed that perceived usefulness, perceived trust and variety of services as most important predictors in adoption of m-commerce.

Practical implications

The findings of this study give an insight of key determinants that are important to develop suitable strategic framework to enhance the use of m-commerce adoption. In addition, it also provides an opportunity to academicians and researchers to use the framework of this study for further research.

Originality/value

The study is among a very few studies which analyzed m-commerce adoption by applying a linear and non-linear approach. The study offers a multi-analytical model to understand and predict m-commerce adoption in the developing nation like India.

Details

Journal of Enterprise Information Management, vol. 29 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 8 January 2018

Khushbu Madan and Rajan Yadav

The purpose of this paper is to determine the key factors influencing mobile shopping adoption intention and actual usage in the backdrop of the moderating effect of…

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2642

Abstract

Purpose

The purpose of this paper is to determine the key factors influencing mobile shopping adoption intention and actual usage in the backdrop of the moderating effect of gender and age.

Design/methodology/approach

The study identifies eight independent variables including two relatively new variables, i.e. perceived regulatory support (PRS) and perceived benefits, and proposes an integrated framework to understand mobile shopping behavior. A total of 304 mobile device users were surveyed using a comprehensive questionnaire. The collected data were utilized to analyze the hypothesized relationships through structural equation modeling.

Findings

The results indicated that all the factors considered in the framework were significant in predicting mobile shopping behavioral intention (BI) except for PRS. Demographic variables such as age and gender moderate the effect of factors such as perceived critical mass, personal innovativeness and hedonic motivation on mobile shopping BI.

Research limitations/implications

The small sample sizes and a possibility to include new variables other than consumer-centric factors are some of the limitations of this study.

Practical implications

The findings of this paper are of significant use for mobile shopping app developers, mobile payment gateway providers and other institutions involved in facilitation and provision of such mobile shopping services to develop suitable strategies to encourage adoption of mobile devices as a medium of online shopping.

Originality/value

The study is first of its kind in India and integrates variables from different areas of technology adoption along with two new variables, i.e PRS and perceived benefits to understand mobile shopping behavior.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 30 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

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