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Article
Publication date: 6 June 2016

Rodney W. Thomas, Brian S. Fugate, Jessica L Robinson and Mertcan Tasçioglu

The purpose of this paper is to make an initial attempt to understand if environmental and social sustainability practices of suppliers influence the buying decision and…

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Abstract

Purpose

The purpose of this paper is to make an initial attempt to understand if environmental and social sustainability practices of suppliers influence the buying decision and ultimate supplier selection in a purchasing organization.

Design/methodology/approach

In order to test the effects of sustainability on sourcing decisions, this research utilizes two scenario-based behavioral experiments grounded in a transportation carrier selection context.

Findings

Two scenario-based experiments with managerial participants were conducted and results suggest that environmental and social aspects of sustainability are indeed relevant sourcing considerations that impact both economic and relational aspects of exchange relationships. These sustainability aspects enable carriers to differentiate themselves in a highly commoditized market.

Originality/value

Extant research advocates for sourcing organizations to take an active role in selecting sustainable suppliers. However, little is known about how supplier sustainability performance impacts sourcing decisions and supplier selection. This research addresses this gap in the literature and explores the effects of price, environmental, and social sustainability on purchase intentions and trust formation in a transportation carrier selection context.

Details

International Journal of Physical Distribution & Logistics Management, vol. 46 no. 5
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 3 August 2012

Brian S. Fugate, Rodney W. Thomas and Susan L. Golicic

The purpose of this research is to investigate the direct and interaction effects of managers' tactics to deal with time pressure on behaviors and relational norms across…

1136

Abstract

Purpose

The purpose of this research is to investigate the direct and interaction effects of managers' tactics to deal with time pressure on behaviors and relational norms across transactional and collaborative buyer‐supplier relationships.

Design/methodology/approach

This research utilizes a novel scenario‐based experimental design. The lack of behavioral experimentation in logistics research is noticeable given the vital role that human judgment and decision making play in managing contemporary supply chains.

Findings

When supplier personnel exhibit signs of coping with time pressure, individual boundary spanners in buying organizations are less willing to engage in key collaborative behaviors and relational norms. These adverse effects are intensified in closer buyer‐supplier relationships.

Research limitations/implications

Although internal validity is maximized in this type of research, such gains are achieved through the development of artificial business scenarios that lack external validity.

Practical implications

Although it should not be as much of a concern in working with transactional customers, supplier personnel involved in collaborative relationships should be cognizant of the potential negative impact of coping with time pressure and allot sufficient resources to manage critical partnerships.

Originality/value

This research contributes to better understanding the clash between maintaining collaborative relationships while simultaneously coping with time pressure.

Details

International Journal of Physical Distribution & Logistics Management, vol. 42 no. 7
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 9 August 2011

Rodney W. Thomas, C. Clifford Defee, Wesley S. Randall and Brent Williams

Discussions about the managerial relevance of scholarly research have been taking place for decades and the topic continues to be a source of debate in a number of…

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Abstract

Purpose

Discussions about the managerial relevance of scholarly research have been taking place for decades and the topic continues to be a source of debate in a number of business disciplines. The purpose of this paper is to make an initial attempt to empirically assess the relevance of supply chain management research.

Design/methodology/approach

Qualitative methods were utilized to provide some initial evidence that can help validate or refute assumptions about perceived relevance in contemporary supply chain management research.

Findings

Findings of this research indicate that the most impactful supply chain management issues for managers are internal supply chain organizational structure, communication and information exchange, information technology, forecasting and sales and operations planning, and strategic leadership. Some of these managerial issues appear to be well aligned with recent research trends, but other issues are not frequently researched.

Research limitations/implications

Future research opportunities are identified based on managerial feedback. Results of this study also suggest that a broader view of supply chain management may be appropriate if researchers want to be managerially relevant.

Practical implications

This research potentially highlights opportunities for firms to gain a competitive advantage via their approach to supply chain management.

Originality/value

This research utilizes a unique approach to assess managerially relevant topics through a “magic wand” interviewing technique (i.e. “If we gave you a magic wand and granted you just one wish, what would you wish for to improve your supply chain?”).

Details

International Journal of Physical Distribution & Logistics Management, vol. 41 no. 7
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 13 July 2010

Rodney W. Thomas and Terry L. Esper

The purpose of this paper is to explore the phenomenon of asymmetric supply chain relationships and investigate how firms manage these relationships.

1609

Abstract

Purpose

The purpose of this paper is to explore the phenomenon of asymmetric supply chain relationships and investigate how firms manage these relationships.

Design/methodology/approach

Using grounded theory methodology, qualitative data was accumulated from experienced supply chain managers. Depth interviews were utilized in order to gain a deeper understanding of asymmetric supply chain relationships.

Findings

Prior research has conceptualized asymmetry as a lack of dyadic balance in a core relationship attribute and has focused on causal effects of asymmetry in relationships. However, this study finds asymmetry is a more complex issue and that there are three distinguishable types of relationship asymmetry.

Research limitations/implications

The types of asymmetry that emerged in this exploratory research potentially have different impacts on supply chain relationships. Therefore, the strong negative connotation associated with existing asymmetry literature may well be because the type of asymmetry that primarily triggers negative relationship impacts were being investigated. However, this paper suggests that some types of asymmetry have positive relational outcomes.

Practical implications

This exploratory paper provides managers with additional insight into a common type of supply chain relationship and suggests that asymmetric relationships should be segmented in order to more effectively manage transaction costs.

Originality/value

The notion that asymmetry is a simple, unidimensional construct is now called into question. According to the findings of this paper, asymmetry is a complex issue and managers employ different strategies to address the potential supply chain relationship performance implications with each type of asymmetry.

Details

International Journal of Physical Distribution & Logistics Management, vol. 40 no. 6
Type: Research Article
ISSN: 0960-0035

Keywords

Content available
Article
Publication date: 9 August 2011

Mert Tokman and Lauren S. Beitelspacher

458

Abstract

Details

International Journal of Physical Distribution & Logistics Management, vol. 41 no. 7
Type: Research Article
ISSN: 0960-0035

Article
Publication date: 1 January 1954

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Abstract

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Details

Aslib Proceedings, vol. 6 no. 1
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 2 May 2017

Monique Murfield, Christopher A. Boone, Paige Rutner and Rodney Thomas

The purpose of this paper is to investigate the impact of logistics service quality (LSQ) on consumer satisfaction and loyalty in an omni-channel retail environment.

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Abstract

Purpose

The purpose of this paper is to investigate the impact of logistics service quality (LSQ) on consumer satisfaction and loyalty in an omni-channel retail environment.

Design/methodology/approach

An empirical, survey-based approach is used to collect data from consumers about experiences with two different omni-channel retail scenarios: buy-online-pickup-in-store (BOPS), and buy-in-store-ship-direct (BSSD). Participants responded to questions regarding the LSQ, consumer satisfaction, and consumer loyalty relative to their actual experience in one of these situations.

Findings

Results suggest that omni-channel consumers are truly unique, and all three dimensions of LSQ (condition, availability, and timeliness) are distinct in their impact on satisfaction and loyalty. Results suggest that in the BOPS sample, consumer satisfaction partially mediates the relationship between condition and loyalty and fully mediates the relationship between timeliness and loyalty. In the BSSD model, consumer satisfaction partially mediates the relationship between timeliness and consumer loyalty.

Research limitations/implications

This research studies LSQ in two different omni-channel scenarios; additional research is needed to explore other omni-channel scenarios and extend the findings to be more generalizable.

Practical implications

Managers should recognize that for omni-channel consumers, timeliness is the essential driver of satisfaction and loyalty. Retailers need to account for this reality and dedicate substantial resources to meet delivery requirements in a timely manner. Logistics service providers need to emphasize speed and reliability of their delivery processes for omni-channel consumers.

Originality/value

This research is the first attempt at conceptualizing LSQ in an omni-channel supply chain, and testing the impact of LSQ on consumer satisfaction and loyalty.

Details

International Journal of Physical Distribution & Logistics Management, vol. 47 no. 4
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination…

60739

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

Keywords

Book part
Publication date: 27 October 2016

Alexandra L. Ferrentino, Meghan L. Maliga, Richard A. Bernardi and Susan M. Bosco

This research provides accounting-ethics authors and administrators with a benchmark for accounting-ethics research. While Bernardi and Bean (2010) considered publications…

Abstract

This research provides accounting-ethics authors and administrators with a benchmark for accounting-ethics research. While Bernardi and Bean (2010) considered publications in business-ethics and accounting’s top-40 journals this study considers research in eight accounting-ethics and public-interest journals, as well as, 34 business-ethics journals. We analyzed the contents of our 42 journals for the 25-year period between 1991 through 2015. This research documents the continued growth (Bernardi & Bean, 2007) of accounting-ethics research in both accounting-ethics and business-ethics journals. We provide data on the top-10 ethics authors in each doctoral year group, the top-50 ethics authors over the most recent 10, 20, and 25 years, and a distribution among ethics scholars for these periods. For the 25-year timeframe, our data indicate that only 665 (274) of the 5,125 accounting PhDs/DBAs (13.0% and 5.4% respectively) in Canada and the United States had authored or co-authored one (more than one) ethics article.

Details

Research on Professional Responsibility and Ethics in Accounting
Type: Book
ISBN: 978-1-78560-973-2

Keywords

Book part
Publication date: 24 July 2014

Cristina S. Judge and David McMenemy

This chapter introduces a model for school libraries in Scotland, based on best practices as identified in the literature, and on five case studies undertaken in schools…

Abstract

This chapter introduces a model for school libraries in Scotland, based on best practices as identified in the literature, and on five case studies undertaken in schools, two in the United States and three in Scotland. The research design was qualitative, and used grounded theory and multiple case study methods. The model represents an ideal set of circumstances for school libraries in Scotland, highlighting the interconnected web of influences that affect the success of a school library in meeting professional standards. These influences primarily fall in three areas: the school librarian, the school environment, and the professional support available to the librarian. The school librarian is the primary leader of the school library program, but factors in these other two areas can provide opportunities and barriers that can help or hinder the success of the library service. For instance, the findings suggest that school-based factors such as curriculum, scheduling, technology facilities, and staffing can have significant influence over the access the librarian has to teachers and students. Our model includes all three areas in describing a set of circumstances that would allow a school library program to thrive and meet the highest professional standards.

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