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This study aims to investigate tourists’ intentions to use hotel service robots with a focus on safety and hygiene. It examines the impact of perceived safety, health awareness and service assurance on consumer engagement and robot usage.

Survey data from 275 participants with experience in robotic service were analyzed using structural equation modeling (SEM). The study used purposive sampling and collected data via the Prolific platform, using SEM and SmartPLS Ver. 3.0 for analysis.

Results indicate customers prioritize safety and hygiene, valuing effective service responses and cleanliness. Perceived robotic safety and service assurance positively influence personal engagement, with a preference for service robots among female guests.

While emphasizing the importance of safety and service assurance in hotel robotics, the study acknowledges limitations in personalization and conclusive use of service robots.

This research contributes to understanding the role of perceived safety in service robot usage, highlighting the significance of user trust and comfort in human–robot interactions. It also explores the novel connection between service assurance and service robots, offering insights into robotic performance reliability in user-centric contexts.

This paper aims to explore theme park visitors’ attitudes toward interacting with robots and investigated the qualities and functions of robotic servers and their influence on customers’ loyalty. A structural equation modeling approach was used to identify the complex relationships among variables in the entire network.

An online survey randomly assigned respondents to four different robotic server scenarios with robots that look like humans, animals, cartoon characters and anime features. The influence of robot types was investigated by manipulating robot type with four different pictures; however, the data were analyzed with a structural equation modeling model to identify the complex relationships rather than one-way analysis of variance to identify influences of robot types on different variables in separate analyzes.

The data collected from the 385 experienced theme park visitors revealed that perception of robots with human orientation and safety qualities had the strongest effect on the perceived robotic functionality, while emotions and co-creation qualities hardly had any effect on the perceived functionality, which included utilitarian rather than experiential functions such as excitement. Human orientation qualities, regardless of the specific robotic design, had a significant impact on perceived robotic functionality. The study also revealed a strong positive influence of perceived robotic functionality on customer loyalty.

The debate of whether or not to introduce and blend the growing robotic technology into the theme park experience is in its infancy. The study contributes to the theory of how robotics qualities and functions can augment customer loyalty.

A review of safety‐technology, applicable safety‐related standards and the impact on the use of robots in industrial environments.

Technological developments are presented in safety‐related control technology, including programmable safety controllers, configurable safety controllers, safety networking and robotic safety in human environments. The technological developments are related to new and emerging safety standards.

The development of safety‐related technology and new international and European standards have fundamentally changed the way in which safety is now being engineered in industry. The introduction of new standards and revision of others have allowed safety‐related systems to utilise “state of the art” electronic, programmable, and network based technologies. New international standards are likely to include collaborative working with humans in the robotic workspace. This is set to change how robots are utilised in manufacturing environments.

The review of applicable standards and technical developments: with examples from current research and new technologies, demonstrating engineering solutions that embody the principles of the new standards.

Availability, reliability, flexibility and comprehensive diagnostics are the most significant demands placed upon safety systems today. Increasing payloads, work ranges and cycle times of robotic processes necessitate a different approach to safety, particularly other than that offered by conventional safety relays and fencing. The development of fieldbus for safety‐related applications and new International and European Standards have fundamentally changed the manner in which safety is now being engineered in the plant. BMW are the first to directly integrate robotic safety functions using a safety‐related fieldbus.

This paper presents a review of published literature on robot reliability and safety. The literature is classified into three main categories: robot safety; robot reliability; and miscellaneous. Robot safety is further categorized into six classifications: general; accidents; human‐factors; safety standards; safety methods; and safety systems/technologies. The period covered by the review is from 1973 to 2001.

The purpose of this paper is to develop a novel wearable rehabilitation robotic hand driven by Pneumatic Muscle‐Torsion Spring (PM‐TS) for finger therapy. PM has complex nonlinear dynamics, which makes PM modelling difficult. To realize high‐accurate tracking for the robotic hand, an Echo State Network (ESN)‐based PID adaptive controller is proposed, even though the plant model is unknown.

To drive a single joint of rehabilitation robotic hand, the paper proposes a new PM‐TS actuator comprising a Pneumatic Muscle (PM) and a Torsion Spring (TS). Based on the novel actuator, a wearable robotic hand is designed. By employing the model‐free approximation capability of ESN, the RLSESN based PID adaptive controller is presented for improving the trajectory tracking performance of the rehabilitation robotic hand. An ESN together with Recursive Least Square (RLS) is called a RLSESN, where the ESN output weight matrix is updated by the online RLS learning algorithm.

Practical experiments demonstrate the validity of the PM‐TS actuator and indicate that the performance of the RLSESN based PID adaptive controller is better than that of the conventional PID controller. In addition, they also verify the effectiveness of the proposed rehabilitation robotic hand.

A new PM‐TS actuator configuration that uses a PM and a torsion spring for bi‐directional movement of joint is presented. By utilizing the new PM‐TS actuator, a novel wearable rehabilitation robotic hand for finger therapy is designed. Based on the unknown plant model, the RLSESN_PID controller is proposed to attain satisfactory performance.

The aim of this research is the development of a problem-based curriculum for robotic surgical training and its evaluation.

First, the aim and objectives of the curriculum are defined and the background learning theories that guide our work are introduced. The methodology for designing the simulator-based training is presented and finally the output of this work is reported, that is the SAFROS training paradigm, resulted as a balanced synthesis of behavioural and constructivist learning theories.

The evaluation of basic skills tasks of the curriculum revealed a high acceptance among the trainees.

Within this paper, a first implementation and evaluation of the basic skills tasks is described. Further cooperation between pedagogues and software engineers is required in order to put in practice the whole curriculum. Then, further training experiments with surgeons are necessary to check the validity of the whole curriculum. The authors also need to establish proficiency criteria that can come from the achievements of expert surgeons using the simulator and the robot and use them as final goals to be achieved by trainees in future courses. In the field of subjective evaluation, a possible future extension might be a bigger number of questions. Moreover, the innovative method of text mining in its application to opinion mining decisions can be further applied.

In this paper, an innovative approach for the development of a simulator-based curriculum for robotic surgical training is presented and first evaluation results based on ratings from trainees are also presented. The value of this paper is relevant to medical trainers and curriculum designers.

The purpose of this paper is a description of DITCI, its drop loads and sensors, the impact tools, the robot dynamic impact safety artifacts, data analysis, and modeling of test results. The dynamic impact testing and calibration instrument (DITCI) is a simple instrument with a significant data collection and analysis capability that is used for the testing and calibration of biosimulant human tissue artifacts. These artifacts may be used to measure the severity of injuries caused in the case of a robot impact with a human.

In this paper, we describe the DITCI adjustable impact and flexible foundation mechanism, which allows the selection of a variety of impact force levels and foundation stiffness. The instrument can accommodate arrays of a variety of sensors and impact tools, simulating both real manufacturing tools and the testing requirements of standards setting organizations.

A computer data acquisition system may collect a variety of impact motion, force and torque data, which are used to develop a variety of mathematical model representations of the artifacts. Finally, we describe the fabrication and testing of human abdomen soft tissue artifacts with embedded markers, used to display the severity of impact injury tissue deformation.

DITCI and the use of biosimulant human tissue artifacts will permit a better understanding of the severity of injury, which will be caused in the case of a robot impact with a human, without the use of expensive cadaver parts. The limitations are set by the ability to build artifacts with material properties similar to those of various parts of the human body.

This technology will be particularly useful for small manufacturing companies that cannot afford the use of expensive instrumentation and technical consultants.

Impact tests were performed at maximum impact force and average pressure levels that are below, at and above the levels recommended by a proposed International Organization for Standardization standard. These test results will be used to verify whether the adopted safety standards will protect interactive robots human operators for various robot tools and control modes.

Various research groups have used human subjects to collect data on pain induced by industrial robots. Unfortunately, human safety testing is not an option for human–robot collaboration in industrial applications every time there is a change of a tool or control program, so the use of biosimulant artifacts is expected to be a good alternative.

The installation of industrial robots requires security barriers, a costly, time-consuming exercise. Collaborative robots may offer a solution; however, these systems only comply with safety standards if operating at reduced speeds. The purpose of this paper is to describe the development and implementation of a novel security system that allows human–robot coexistence while permitting the robot to execute much of its task at nominal speed.

The security system is defined by three modes: a nominal mode, a coexistence mode and a gravity compensation mode. Mode transition is triggered by three lasers, two of which are mechanically linked to the robot. These scanners create a dynamic envelope around the robot and allow the detection of operator presence or environmental changes. To avoid velocity discontinuities between transitions, the authors propose a novel time scaling method.

The paper describes the system’s mechanical, software and control architecture. The system is demonstrated experimentally on a collaborative robot and is compared with the performance of a state-of-art security system. Both a qualitative and quantitative analysis of the new system is carried out.

The mode transition method is easily implemented, requires little computing power and leaves the trajectories unchanged. As velocity discontinuities are avoided, motor wear is reduced. The execution time is substantially less than a commercial alternative. These advantages can lead to economic benefits in high-volume manufacturing environments.

This paper proposes a novel system that is based on industrial material but can generate dynamic safety zones for a collaborative robot.

An overview of the analysis which should be undertaken with regard to safety where robotic systems are used. Looks at accidents associated with these systems and the legislation covering their operation in the workplace. Outlines general guidelines for robotic system design, implementation and maintenance and the various factors which should be considered with regard to safety. Describes a proposed International Electrotechnical Commission [IEC] standard for safety‐related systems and concludes that if a systematic approach is taken concerning safety from inial design through to installation operation and maintenance, then accidents can be minimized.