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Robert Hauptman first raised awareness about the ethical issues of reference service in 1976. Hauptman, a library school student at the time, did a study on the culpability, or lack thereof, in reference service provided by librarians. In his study, Hauptman posed as a library patron seeking potentially dangerous information. The behavior examined was how librarians respond to the request for material on how to build a bomb that would be powerful enough to blow up a house. Hauptman tried to present himself as a person of questionable character. He used six public and seven academic libraries in this study. Hauptman first made sure that he was speaking to the reference librarian. He then requested information for the construction of a small explosive, requesting specifically the chemical properties of cordite. He then asked for information on the potency of such an explosive, whether or not it could blow up a suburban house (Hauptman, Wilson Library Bulletin, 1976, p. 626).

This chapter complements the one that appeared as “History of the AIB Fellows: 1975–2008” in Volume 14 of this series (International Business Scholarship: AIB Fellows on the First 50 Years and Beyond, Jean J. Boddewyn, Editor). It traces what happened under the deanship of Alan Rugman (2011–2014) who took many initiatives reported here while his death in July 2014 generated trenchant, funny, and loving comments from more than half of the AIB Fellows. The lives and contributions of many other major international business scholars who passed away from 2008 to 2014 are also evoked here: Endel Kolde, Lee Nehrt, Howard Perlmutter, Stefan Robock, John Ryans, Vern Terpstra, and Daniel Van Den Bulcke.

This chapter aims to present the development of education in the South-East European (SEE) countries, which took place under strong influence of the European Union (EU) education policy. This is examined irrespective of the different relationships these countries have with the EU. Some of these are Member States, and others are candidate or partner countries. The chapter opens with the explanation of the concept of SEE, and it is processed with a discussion on the concept of Europeanization in the education field. The concept refers to the process of forming a common education policy in the EU. This is also transferred to non-EU European countries. The third subchapter synthetizes and evaluates the main characteristics and challenges of the education in the SEE countries from the perspective of common European policy goals.

Purpose – This chapter examines the process of radicalization, deradicalization, and support for intelligence agencies in a few well-known cases of terrorists who turned into informants.

Methodology/Approach – Five cases studies are utilized to demonstrate the process of engagement in, disengagement from, and revolt against terrorist groups. Existing literature on radicalization and deradicalization is set against the context of these case studies.

Findings – By drawing upon the experiences of terrorists who turned into informants, it is possible to prove theories on radicalization and deradicalization. In particular, the process of cognitive radicalization presumes that extremist beliefs can also be rejected (deradicalization), while the process of behavioral radicalization presumes that terrorists can distance themselves from extremist behaviors (disengagement).

Originality/Value – Scholarship has traditionally focused on “underdogs” of all kinds, with a less keen interest in elites or the actors operating on their behalf. The work of informants has often remained in a dimly lit corner of academic research. This chapter helps illuminate the path undertaken by terrorists who become informants for Western security apparatus.

The COVID-19 pandemic has had significant impacts on Jamaica's tourism industry. In an industry already exposed to a multiplicity of challenges ranging from climatic change to globalization, the imposition of the COVID-19 pandemic is unprecedented in both pace and magnitude. Accommodation workers in the tourism industry are particularly vulnerable to these impacts given the travel restrictions and visitor skepticism which prompted the closure of many hotels. Such vulnerability may be compounded by intersections of gender, age, education, and skill set. A recent study by the International Labour Organization (ILO) (2020) indicates that the accommodation sector in Jamaica is dominated by female workers who are likely to be pushed into precarious employment circumstances. This chapter utilized a concurrent triangulation mixed methods approach to explore the experiences and socioeconomic impacts of COVID-19 on accommodation workers in Negril, Jamaica, and the strategies deployed to navigate challenging circumstances. The main findings indicated that while most persons were able to retain their jobs, the impacts were tremendous as experienced through decreased workdays and work hours with women being disproportionately affected in comparison to men. These impacts also had significant implications for food and financial security forcing a lot of individuals to rely on limited savings or to budget by prioritizing these needs which were among the coping methods identified. Of great importance within the coping methods was the leveraging of social capital, particularly through family networks which resulted in remittances and other resources to mitigate the impacts posed by the pandemic.