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This research paper aims to explore the added value of knowledge management (KM) and its antecedents for innovation and organizational performance (OP) in marginal healthcare organizations.

Using insights from the resource-based view and knowledge-based theory of the firm, the model explains the effects of technology capabilities (TC) and organizational culture (OC) on the KM process, process innovation (PIN), administrative innovation (AIN) and OP. The authors used partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to analyze data collected from 168 healthcare practitioners in Cameroon using a survey.

The authors reveal that TC and OC positively impact some KM components. Knowledge sharing (KS), knowledge acquisition (KA) and responsiveness to knowledge (RK) influence PIN, while only PIN and KA influence OP. FsQCA provided several configurations that lead to high OP within healthcare centers. As a result, the results are adaptable to any healthcare center that wishes to set up one or more KM processes.

Given that the results will help the health workforce make concerted decisions about medical care, the authors contribute significantly to the definition and optimization of KM in healthcare by implementing various processes and policies to ensure the continued existence of high-quality and outstanding healthcare systems. The KM propositions will enable healthcare centers to: (1) improve the quality of patient care through collegiality in medical practice; (2) optimize processes in the patient care chain; and (3) leverage knowledge gained though knowledge sharing among the medical team. The propositions open up avenues for future research in addition to providing practical implications for healthcare center practitioners.

This study sheds new empirical light on the relationships between KM antecedents and processes, innovation and OP in healthcare centers. This research is one of the few to examine the relationship between TC, OC, KM processes, innovation and OP in developing countries. This paper aims to fill this gap and inform future research concerning KM in the healthcare sector. Further, this study goes beyond testing the PLS-SEM approach's hypotheses by applying fsQCA to provide practical and comprehensive knowledge on how to increase the efficiency of a healthcare center through KM.

Protection motivation theory (PMT) explains that the intention to cope with information security risks is based on informed threat and coping appraisals. However, people cannot always make appropriate assessments due to possible ignorance and cognitive biases. This study proposes a research model that introduces four antecedent factors from ignorance and bias perspectives into the PMT model and empirically tests this model with data from a survey of electronic waste (e-waste) handling.

The data collected from 356 Chinese samples are analyzed via structural equation modeling (SEM).

The results revealed that for threat appraisal, optimistic bias leads to a lower perception of risks. However, factual ignorance (lack of knowledge of risks) does not significantly affect the perceived threat. For coping appraisal, practical ignorance (lack of knowledge of coping with risks) leads to low response efficacy and self-efficacy and high perceptions of coping cost, but the illusion of control overestimates response efficacy and self-efficacy.

First, this study addresses a new type of information security problem in e-waste handling. Second, this study extends the PMT model by exploring the roles of ignorance and bias as antecedents. Finally, the authors reinvestigate the basic constructs of PMT to identify how rational threat and coping assessments affect user intentions to cope with data security risks.

The purpose of this research is to test the effectiveness of integrating Grasshopper 3D and measuring attractiveness by a categorical based evaluation technique (M-MACBETH) for building energy simulation analysis within a virtual environment. Set of energy retrofitting solutions is evaluated against performance-based criteria (energy consumption, weight and carbon footprint), and considering the preservation of the cultural value of the building, its architectural and spatial configuration.

This research addresses the building energy performance analysis before and after the design of retrofitting solutions in extreme climate environments (2030–2100). The proposed model integrates data obtained from an advanced parametric tool (Grasshopper) and a multi-criteria decision analysis (M-MACBETH) to score different energy retrofitting solutions against energy consumption, weight, carbon footprint and impact on architectural configuration. The proposed model is tested for predicting the performance of a traditional timber-framed dwelling in a historic parish in Lisbon. The performance of distinct solutions is compared in digitally simulated climate conditions (design scenarios) considering different criteria weights.

This study shows the importance of conducting building energy simulation linking physical and digital environments and then, identifying a set of evaluation criteria in the analysed context. Architects, environmental engineers and urban planners should use computational environment in the development design phase to identify design solutions and compare their expected impact on the building configuration and performance-based behaviour.

The unavailability of local weather data (EnergyPlus Weather File (EPW) file), the high time-resource effort, and the number/type of the energy retrofit measures tested in this research limit the scope of this study. In energy simulation procedures, the baseline generally covers a period of thirty, ten or five years. In this research, due to the fact that weather data is unavailable in the format required in the simulation process (.EPW file), the input data in the baseline is the average climatic data from EnergyPlus (2022). Additionally, this workflow is time-consuming due to the low interoperability of the software. Grasshopper requires a high-skilled analyst to obtain accurate results. To calculate the values for the energy consumption, i.e. the values of energy per day of simulation, all the values given per hour are manually summed. The values of weight are obtained by calculating the amount of material required (whose dimensions are provided by Grasshopper), while the amount of carbon footprint is calculated per kg of material. Then this set of data is introduced into M-MACBETH. Another relevant limitation is related to the techniques proposed for retrofitting this case study, all based on wood-fibre boards.

The proposed method for energy simulation and climate change adaptation can be applied to other historic buildings considering different evaluation criteria and context-based priorities.

Context-based adaptation measures of the built environment are necessary for the coming years due to the projected extreme temperature changes following the 2015 Paris Agreement and the 2030 Agenda. Built environments include historical sites that represent irreplaceable cultural legacies and factors of the community's identity to be preserved over time.

This study shows the importance of conducting building energy simulation using physical and digital environments. Computational environment should be used during the development design phase by architects, engineers and urban planners to rank design solutions against a set of performance criteria and compare the expected impact on the building configuration and performance-based behaviour. This study integrates Grasshopper 3D and M-MACBETH.

A workplace bullying dynamic involving multiple individuals targeting victims can lead to the victim losing emotional bonds or affect-based trust with their colleagues, resulting in employee silence. The literature has largely ignored this negative aspect of social dynamics. This study aims to examine the relationship between workplace bullying and employee silence behaviors and determine whether affect-based trust mediates this relationship and whether climate for conflict management moderates the mediated relationship.

Hypotheses are tested using surveys and scenario-based experiments among faculty members in Indian Universities. There were 597 participants in the survey and 166 in the scenario-based experiment.

Results revealed that workplace bullying correlated positively with silence behaviors, and affect-based trust mediated the bullying-silence relationship. The hypothesized moderated mediation condition was partially supported as moderated the mediating pathway, i.e. indirect effects of workplace bullying on defensive silence and ineffectual silence via affect-based trust were weaker for employees with high climate for conflict management. However, the study failed to support the moderation of climate for conflict management in the relationship between workplace bullying and affect-based trust and workplace bullying and relational silence. The results of this moderated effect of climate for conflict management were similar in both studies.

This study is one of the few attempts to examine employee silence in response to workplace bullying in academia. Additionally, the study revealed a critical area of trust depletion associated with bullying and the importance of employee perceptions of fairness toward their institutions’ dispute resolution processes.

This study aims to examine the relationship between cultural intelligence and organisational commitment and its effect on learning goal orientation and turnover intention within the expatriate society of the United Arab Emirates (UAE).

A survey instrument was developed to collect data from 173 non-management expatriates employed by multinational corporations located in Dubai, UAE. SmartPLS bootstrap software was used to analyse the path coefficients and test the research hypotheses.

The results demonstrate that cultural intelligence enhances both learning goal orientation and turnover intention of expatriates. Moreover, organisational commitment partially mediates the relationship between cultural intelligence and turnover intention/learning goal orientation.

This study contributes by advancing extant knowledge with regard to cultural intelligence and organisational commitment effects on turnover intention and learning goal orientation of expatriates within a context of high cultural heterogeneity.

To understand the unique context forming organizational learning, the current study aims to investigate the antecedents of training and development (TD) practices as an indicator of effective organizational learning from the Vietnam hospitality sector, which has not been studied rigorously.

This study adopts a mixed method of quantitative and qualitative data analysis, including a path analysis partial least squares structural equation modeling (PLS-SEM) based on a sample size of 354 responses and a semi-structured interview of 32 participants to test various paths predicting training effectiveness while exploring contextual differences in the Vietnam hospitality sector.

The results show that among the variables investigated, extrinsic motivation, team support and job quality were found to be significant to TD, while intrinsic motivation was found to have no significant predictive power. To explore the reasons behind these findings, the interviews indicate that the motivations of employees in the hospitality sector, most of whom are young and have a limited length of service, are highly rooted in the organization’s cultural context.

This study contributes to understanding the complex context of organizational learning through an investigation of an emerging economy from Southeast Asia by adding new insights into the training and motivational theories. It has practical implications for practitioners in the hospitality sector to develop more effective learning organizations during the uncertain period of this unprecedented pandemic.

Unfortunately, workplace incivility (WI) within the information technology (IT) sector has hardly been covered in extant literature. Therefore, through narratives, this study explored various situational and cultural attributes of WI in the Indian IT sector.

Semi-structured interviews were conducted among the IT professionals (N = 24; Males = 13, Females = 11) aged between 21 and 45 years (Mean = 31.20, SD = 6.56) working in the South Indian state of Karnataka (Bengaluru).

The narrative thematic analysis yielded the following themes: Experiences of managers' ill-treatment at the workplace, co-workers incivility: dominance in the IT sector and prevalence of gender-based interpersonal discrimination. Furthermore, many sub-themes emerged under each major theme.

Contexts and cultural attributes of WI experiences warrant reconsidering and redefining the concept's theoretical underpinnings, especially from multi-cultural contexts, i.e. India, unlike leading studies in the Western culture. Current study narratives would guide further explorations of how IT professionals wish to curtail these behaviours and suggest strategies to minimize these behaviours in the respective sector.

The findings pose an interesting question for further investigation such as: Do individuals who seek favours from co-workers, under certain conditions, invite the experiences of WI for themselves from potential favour-doer? In a first of its kind, the study also offered relevant insights into exploring whether intentional acts as uncivil behaviours are peculiar to multi-cultural contexts, such as in India.

The purpose of this meta-analysis is to encapsulate the outcomes and generate meaningful conclusions by examining the factors that influence consumers' purchase and non-purchase behaviour intention in a virtual reality retailing context.

This study integrates the outcomes from 52 studies, including 403 relationships involving 19,188 samples. The analysis was conducted using R-metafor and AMOS software.

The findings indicate that key factors that influence purchase and non-purchase behavioural intentions are virtual reality (VR)characteristics, virtual reality experience and consumer attitudes. VR experience is the strongest predictor for purchase decisions in virtual environment ,while consumer attitude towards VR most strongly influences the non-purchase behaviour of the consumers. Furthermore, the age of the respondents, cultural backgrounds (high vs low power distance) and gender moderate the relationship between consumers' attitudes and purchase and behaviour intentions.

Marketers can positively influence consumer attitudes and behavioural intentions by prioritizing the design of the virtual environment and facilitating unique experiences (by manipulating different sensory stimuli) in virtual retailing.

The current meta-analysis reconciles and reinforces the findings in the extant literature and provides a robust empirical generalization of the critical factors that influence consumers' purchase or behavioural intentions in a virtual retailing context.

Physical activity (PA) has been widely studied for its individual and societal benefits, but research on how organisations can effectively promote workplace physical activity (WPA) programmes is lacking. This article aims to examine the organisational-level benefits and value drivers of corporate PA programmes whilst also exploring the factors that motivate employees to participate in these programmes.

The authors used the self-determination theory (SDT) and the Hungarian Sport Motivation Scale (H-SMS) – which was modified and validated from the original English SMS scale, which is one of the six most highly cited motivation questionnaires in sports – to assess employees' motivation towards sports. In conjunction, in-depth interviews with company representatives were conducted to create a mind map outlining the impacts and advantages of WPA programmes. The study involved interviews with 13 managers in Hungary and a survey completed by 728 employees.

The findings of the authors' study indicate that WPA programmes had positive effects on employee engagement, turnover reduction and absenteeism. However, the authors' results also revealed that employee motivation to participate in these programmes was primarily driven by external factors, such as identified and introjected regulators, indicating a low level of intrinsic motivation for sports in the workplace. It is important to classify employees based on their motivation and behaviour to design and promote effective PA programmes in the workplace and to increase participation rates.

The authors' findings indicate the importance of aligning WPA programme promotion with employee motivation. This can encourage organisations to initiate their programmes, address participation challenges and strive for higher engagement rates. Further research on employee motivation can support the development of more effective communication strategies for companies in this context.