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Article
Publication date: 1 November 1998

Alan Day

Outlines the aims, purposes and contents of the various reference guides to the manuscripts, poems and novels of Sir Walter Scott, to the dramatizations of the novels, to…

Abstract

Outlines the aims, purposes and contents of the various reference guides to the manuscripts, poems and novels of Sir Walter Scott, to the dramatizations of the novels, to contemporary and subsequent reviews and critiques of his literary work, and to bibliographical studies.

Details

Library Review, vol. 47 no. 7
Type: Research Article
ISSN: 0024-2535

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Content available
Article
Publication date: 4 February 2014

Robert A. Scott

Abstract

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On the Horizon, vol. 22 no. 1
Type: Research Article
ISSN: 1074-8121

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Article
Publication date: 1 December 2005

Mohammed Kishk, Robert Pollock, Jummai Atta and Laurie Power

Property performance assessment has become increasingly important in property management because of the emergence of a number of trends as issues of concern of property…

Abstract

Property performance assessment has become increasingly important in property management because of the emergence of a number of trends as issues of concern of property owners and occupiers. There are, however, many problems facing the consideration of performance measurement. Perhaps the main obstacle is the lack of a structured process for property performance measurement. The prime objective of the research work that underpins this paper therefore is to address this gap by the development of a structured model for property performance measurement. This involved three main steps. First, basic characteristics of an effective performance assessment in property managements are identified and the framework for a generic model is outlined. Next, key processes of performance measurement and property management tasks are identified. Then, these processes are set out into steps for better understanding and applicability of the model to actual property management practices. Some unique features of the model include consideration of clients and tenants requirements, integration of the functions of property management in the model and the inclusion of two property and resource databases to aid storage and retrieval of information. Besides, it is the first step in developing a dedicated computer tool for property performance assessment.

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Journal of Financial Management of Property and Construction, vol. 10 no. 3
Type: Research Article
ISSN: 1366-4387

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Article
Publication date: 14 August 2017

Robert A. Scott

The purpose of this paper is to reflect on undergraduate student education, consider how campuses can address student needs as reported by the Lumina Foundation project…

Abstract

Purpose

The purpose of this paper is to reflect on undergraduate student education, consider how campuses can address student needs as reported by the Lumina Foundation project, and provide suggestions to campus leaders for ways in which they can place higher priority on meeting student needs.

Design/methodology/approach

This paper takes the form of a reflective essay.

Findings

The campus president should be the chief education officer as well as the chief executive officer.

Research limitations/implications

While this essay is based on a single president’s experiences, it provides new dimensions for assessing leadership.

Practical implications

This essay provides a way of setting criteria for presidential searches and for assessing presidential performance.

Social implications

This essay provides examples of how a president can add value to the campus setting and local community.

Originality/value

This is an original approach and an original piece of work that draws on my experience and talks on campus.

Details

On the Horizon, vol. 25 no. 3
Type: Research Article
ISSN: 1074-8121

Keywords

Content available
Article
Publication date: 4 February 2014

Robert A. Scott

Abstract

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On the Horizon, vol. 22 no. 1
Type: Research Article
ISSN: 1074-8121

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Article
Publication date: 28 September 2010

Robert A. Scott

This paper aims to review a book of insights from a highly successful campus president.

Abstract

Purpose

This paper aims to review a book of insights from a highly successful campus president.

Design/methodology/approach

The paper takes the form of an essay review.

Findings

The paper provides key insights into presidential leadership, roles and responsibilities, and fundraising.

Originality/value

This paper is an original essay review.

Details

On the Horizon, vol. 18 no. 4
Type: Research Article
ISSN: 1074-8121

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Article
Publication date: 1 February 1991

Peter Hoare

The Librarians of Glasgow University since 1641 are identified, andtheir periods of office summarised and assessed as far as informationallows. The terms of appointment in…

Abstract

The Librarians of Glasgow University since 1641 are identified, and their periods of office summarised and assessed as far as information allows. The terms of appointment in early years and pattern of town and university alternating nominations are outlined, and the gradual development of the post into that of a professional librarian in the twentieth century is illustrated.

Details

Library Review, vol. 40 no. 2/3
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 8 May 2017

Jakob Trischler, Simon J. Pervan and Donald Robert Scott

Many firms use customer co-creation practices with the aim of benefiting from their customers’ knowledge, skills and resources. This paper aims to explore co-creation…

Abstract

Purpose

Many firms use customer co-creation practices with the aim of benefiting from their customers’ knowledge, skills and resources. This paper aims to explore co-creation processes which involve users with different background characteristics and motivational drivers.

Design/methodology/approach

The study builds on an analysis of data from six teams in which users collaborated with in-house professionals for the development of new service concepts. Observations and open-ended questionnaires provided insights into the teams’ development processes. Independent experts rated the generated concepts. The data were analysed using cross-comparison matrices.

Findings

The findings suggest that the co-creation process and outcomes can be influenced by numerous intra-team factors, including relationship and task conflicts, participation style, team bonding, team identity and cohesiveness and intra-team collaboration. Their occurrence and influence seem to be linked with a specific team composition. A conceptual co-creation process model and six propositions are used to describe the complex relationships between team composition, intra-team factors and key innovation outcomes.

Research limitations/implications

Research that investigates user involvement in teams needs to consider the complexity of intra-team factors affecting the development process and outcomes. The findings are limited to a specific setting, design task and user sample. Future research should replicate this study in different sectors.

Practical implications

Key to customer co-creation is the systematic recruitment of users based on their background characteristics and motivational drivers. For instance, the involvement of users with very specific innovation-related benefit expectations can cause conflict, leading to narrowly focused outcomes. This, however, can be mitigated by the form of facilitation and roles adopted by in-house professionals. Understanding intra-team dynamics can allow the firm to assemble and facilitate customer co-creation so that generated outcomes can align with set innovation targets.

Originality/value

This paper provides original insights into the “black box” of the customer co-creation process and the complex relationship between team composition, intra-team factors and key innovation outcomes.

Details

Journal of Services Marketing, vol. 31 no. 3
Type: Research Article
ISSN: 0887-6045

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Article
Publication date: 28 September 2010

Robert A. Scott

The purpose of this article is to survey areas of admiration, anguish, and anticipation in higher education.

Abstract

Purpose

The purpose of this article is to survey areas of admiration, anguish, and anticipation in higher education.

Design/methodology/approach

The article takes the form of a reflective essay.

Findings

There is much to admire about higher education; much that causes anguish; and much to anticipate in the years ahead.

Originality/value

This is an original approach and an original piece of work.

Details

On the Horizon, vol. 18 no. 4
Type: Research Article
ISSN: 1074-8121

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Article
Publication date: 1 June 2003

Robert A. Scott

In a time of ethical lapses and moral ambiguity, it is essential for the university, the source of preparation for managers, scientists, journalists, teachers, and other…

Abstract

In a time of ethical lapses and moral ambiguity, it is essential for the university, the source of preparation for managers, scientists, journalists, teachers, and other professionals, to understand its role as a force in preparing graduates for decision‐making. The university is a “moral force” because it constantly extends the boundaries of what is known, and therefore challenges societal rules describing desirable and undesirable states and behavior. By focusing on the decision‐making competence of those it educates, it also makes choices about the values it will express, exhibit, and eschew. In this way, the university has a unique opportunity to help create a culture of conscience not only for the professions and professionals, but for all citizens, through its teaching, scholarship, actions, and service to and with others. With this as its stance, the university would strengthen its place at the center of society and solidify its place at the margins – as curator, creator, and critic.

Details

On the Horizon, vol. 11 no. 2
Type: Research Article
ISSN: 1074-8121

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