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The Analytical Hierarchy Process (AHP), a multicriteria decision support system that has been successfully applied to numerous decision-making situations, has been applied to patient assessment. The AHP was used with Timeslips™, a group storytelling program that encourages creative expression among dementia patients, to determine the optimal scale for pre and post assessment among the nine most common agitation and anxiety scales. The AHP used the six criteria identified by qualitative assessment of the nine scales: (1) validity/reliability, (2) observation period, (3) training required, (4) time to administer, (5) most appropriate administrator, and (6) accessibility/cost. The AHP indicated that the Overt Agitation & Anxiety Scale was optimal for use with Timeslips; the process and results are discussed.

The economic crisis has its roots in the financial services industry, but it certainly impacted the higher education in a way that has far-reaching implications for the colleges and universities in the United States. With unemployment rates of 8% and above, it made it difficult for families to send their kids to colleges and as a result colleges faced decline in enrollments and pressure to cut costs. Discount rates at almost all universities with an average size of 8,000 or less went up significantly. Academic departments at various universities came under pressure to get leaner and perform better with fewer resources. In this study, we benchmark the financial performance of public universities and private universities against each other as well as against themselves over the years by using data envelopment analysis model. The study also compares universities, public and private, with less than 3,000 students and more than 3,000 students against each other as well as over a period of time. The study is important as it will help university policy makers identify their strengths and weaknesses so that they can capitalize on their strong academic programs and make changes to fix weaker academic programs.

Over the years, many teaching methods and techniques have been suggested and used in university teaching. However, the effectiveness of these teaching techniques and methods has not been carefully evaluated. We propose and test a methodology for identifying different teaching techniques and for evaluating their effectiveness in achieving educational objectives from students’ perspective. This paper demonstrates how quality function deployment (QFD) and analytic hierarchy process (AHP) are used in identifying teaching methods and techniques and in evaluating their effectiveness in achieving educational objectives.

Suggests that the evaluation and selection of potential suppliers is becoming a more important and critical decision in today’s competitive operating environment. Reveals that many firms are reducing their number of suppliers and the supplier base may provide a company with a strategic competitive advantage. Explains that the supplier selection decision now involves many judgemental factors in addition to the historical selection criteria. Offers a prototype expert system which enables users to evaluate and select a potential supplier based on the strategic importance of the product involved, quantitative data and qualitative factors. The system’s early validation results show its potential as an effective decision‐making aid.

This paper examines how institutions of higher education might operationalize faculty performance evaluation in terms of research, teaching, and university and community service. An analytic hierarchy process model is developed and presented, allowing decision makers to couple performance evaluation and academic reward/awards and recognitions offered by institutions of higher education, and provides an objective way to compare faculty members. Weights are provided for each of the criteria in the evaluation process for a more objective outcome. Reward/award systems might include promotion decisions, merit pay, tenure, long‐term contracts, and annual reward/awards of excellence in research, teaching or service. The model might be used to make judgment on the qualification of candidates for such systems, and could be used on the department level, college level, or university‐wide level. In addition, the model could rank faculty members within each discipline or major. An illustrative example is provided of the model at the United Arab Emirates University.