Search results

This paper explores the often overlooked and novel academic concept of honest incompetence as a potential “dark” side of social entrepreneurship, where well-intentioned but inadequately skilled agents hinder the effectiveness and sustainability of positive social change initiatives.

We have adopted a multiparadigm approach to theory building, known as metatriangulation. We draw upon agency theory and behavioral decision theory to undergird a framework consisting of antecedents, processes, outcomes and moderators of honest incompetence in social entrepreneurship.

We introduce a detailed framework for understanding honest incompetence in social entrepreneurship. This framework identifies antecedents such as knowledge gaps, examines mechanisms like misguided interventions and explores consequences, including group vilification. Additionally, it investigates moderating factors, emphasizing the disadvantages of outcome-based compensation and the difficulties in evaluating outcomes.

This article investigates factors that engender honest incompetence in social entrepreneurship, revealing how even well-intentioned efforts can inadvertently hinder goals. Despite their sincere motives, social entrepreneurs might make choices that conflict with their objectives. Addressing this issue necessitates a customized approach, which includes engaging actively with the community and fostering robust social connections.

This article aims to examine the criterion‐related validity of two sets of commonly used measures of organizational justice.

Regression‐based dominance analysis is used on self‐report data provided by 214 working college students.

The three‐dimension measure of organizational justice by Moorman was compared to the four‐dimension measure of Colquitt in the prediction of Colquitt's own outcomes. Results suggest that Moorman's measures may dominate Colquitt's measures on some outcomes.

Practitioners are urged to give renewed consideration to Moorman's scales when predicting outcomes, as it appears that this three‐factor measure of organizational justice may outperform the four‐factor measure in some instances.

Organizations may find Moorman's parsimonious representation of justice more useful than Colquitt's version for explaining the nuances of perceptual differences regarding fairness and justice in the workplace.

This study is, to the authors' knowledge, the first to compare Colquitt's measures of justice with Moorman's measures on a subscale‐by‐subscale basis.

Drawing on an equity theory framework, the purpose of this paper is to examine the degree to which dispositional correlates – Machiavellianism and Protestant work ethic (PWE) – predict perceived work entitlement in employed persons.

In two independent samples (n=270 and n=214), currently employed participants completed self-report surveys. Multiple regression analyses were used to test the hypotheses and confirmatory factor analyses were conducted to assess common method variance and provide evidence of construct validity.

In Study 1, a general measure of Machiavellianism was positively related to perceived work entitlement, but PWE was not significantly related to the criterion. In Study 2, three sub-scales of Machiavellianism, as well as a different measure of the PWE, were positively related to perceived work entitlement. However, the fourth sub-scale of Machiavellianism was negatively related and therefore in the opposite direction of that which was hypothesized.

The primary limitations of the research are the cross-sectional research design and minor risk of common method bias. However, numerous a priori and post hoc procedures were incorporated in an attempt to minimize this risk.

Managers need to understand how certain dispositional factors influence the degree to which employees perceive that they are entitled to rewards that at times are inconsistent with their contribution to the organization.

As the workforce ages and older employees are replaced, understanding the dispositional influences on perceived work entitlement helps explain why some, often times younger, workers feel more entitled to organizational rewards than do others.

This paper is one of the first to examine relevant dispositional correlates of perceived work entitlement, which is a construct developed from equity theory.

The foundations of quality management have been laid throughout the history of civilization. Since the dawn of industrialization, as a consequence of an increasing division of labor, the approach has evolved dramatically in terms of analytical tools and organizational practices. This evolution is outlined in this chapter. Starting from an overview of the different possible meanings of quality, the phases characterizing modern quality management (e.g., quality control, quality assurance, etc.) are described. Geopolitical and macroeconomic considerations are factored in to account for an uneven development across countries (e.g., Japan vs US). A general trajectory is traced as the scope of quality has constantly broadened to encompass not only the product, but also interorganizational processes and the impact on the environment and the society of the company activities. Against this backdrop, the current phase is seen as a polarization between a “classic” engineering approach and a more holistic view, questioning the same boundaries of the discipline.

Exercises are key components of assessment centers (ACs). However, little is known about the nature and determinants of AC exercise performance. The traditional exercise paradigm primarily emphasizes the need to simulate task, social, and organizational demands in AC exercises. This chapter draws on trait activation theory in proposing a new AC exercise paradigm. First, we develop a theoretical framework that addresses the complexity of situational characteristics of AC exercises as determinants of AC performance. Second, we argue for planting multiple stimuli within exercises as a structured means of eliciting candidate behavior. Third, we show how the new paradigm also has key insights for the rating part of ACs, namely, in selecting dimensions, designing behavioral checklists, screening assessors, and training assessors. Finally, the impact of this new AC exercise paradigm is anticipated on important AC outcomes such as reliability, internal/external construct-related validity, criterion-related validity, assessee perceptions, and feedback effectiveness.

Purpose – The purpose of this paper is to provide library managers with information about what to expect if they are considering a post in another country. It challenges a suggestion that a senior manager's major value is their local network. Rather, the skills, experience, culture and attitude, as well as networks, can contribute to a successful career in another country. Design/methodology/approach – The paper provides an example of an Australian expatriate senior library manager who took up a post in the United Kingdom. It draws upon literature on cultural differences and knowledge transfer across international borders. Findings – The paper provides an example of a successful transfer of management knowledge to a new country, highlighting actions taken to form a new management team. Also provides practical advice on personal and social matters that have to be addressed for the relocation to be successful. Practical implications – Leadership, good management, and an awareness of, and sensitivity to, cultural differences are required for a successful transfer of management knowledge. At a senior level, it is not so much about expertise in librarianship, but management and leadership that are important. Originality/value – The paper provides a positive example of an expatriate senior library manager moving to a new country. It will be of interest to anyone contemplating an international professional relocation.

This study aims to reveal the potential dark side of servant leadership by exploring its differential impact on followers with varying degrees of Machiavellianism and to uncover the role of leader negative feedback as an intervention mechanism in attenuating this negative impact.

A three-wave survey with one-month intervals was conducted with 344 participants from different industries.

The results suggest that servant leadership triggered psychological entitlement among followers with high Machiavellianism, leading to organizational and interpersonal deviance, but only when negative feedback from the leader was weak.

When leaders implement servant leadership, they should beware of breeding psychological entitlement among highly Machiavellian followers, as this can activate their deviant behavior, and should make full use of negative feedback as an intervention mechanism.

This study is one of the first to use the self-evaluation perspective to examine the negative impact of servant leadership on follower behavior via attitude and to explore boundary conditions to overcome this effect.

This research aims to explain, in the secular French context, the intention of managers to accommodate religious expression at work (REW) when they are not obliged to do so. This paper seeks to understand the determinants of managerial positions on REW. Building on previous studies on how organisations and managers deal with religious expression, this research seeks to extend the evidence on this important aspect of managerial behaviour in relation to accommodating REW.

The hypotheses were tested using a structural equation model based on the theory of planned behaviour (TPB) in diversity management (N = 151 French managers). This method highlights attitudinal and organisational determinants favourable to the intent to accommodate.

The present research provides new insight by identifying two main direct factors affecting managers' accommodation, namely, organisational flexibility (flexible hours, autonomy) and perceived consequences (advantages, disadvantages) and one indirect factor, religiosity. In line with the contradictions within diversity management, the perceived consequences are ambivalent and highly context dependent. One issue to explore is that managers seek to deal with religious expression by making it invisible.

In the French context, the explanatory social norm might not be “religiosity” but rather “perceived secularity”. The authors recommend that future studies use qualitative methods with interviews and photo elicitation to extend this first study. Indeed, the complexity of the managerial position requires an in-depth understanding of managers' attitudes and behaviours with regard to religion. How do managers apply a common ground strategy and create unity despite differences? Is the desire to make arrangements invisible with a view to inclusive neutrality specific to France, or can it be generalised to managers in other countries? Does the intention to accommodate not essentially depend on the manager-employee relationship dynamic? This research raises questions for scholars about the relationship with the other and ethical managerial conduct.

France is a secular country where a debate is emerging on cases of discrimination due to REW. The results contribute to approaches to drafting company guidelines for managers and may help organisations anticipate the risks associated with REW. The discussion of the results reveals the importance of social norms in the sense of hypernorms (religiosity) and undoubtedly of secularism, nondiscrimination and gender equality in the decision-making process on accommodation. These inclusive norms should therefore be handled with care in the various guidelines that have been developed.

REW is increasing but is a neglected dimension of diversity management. This study helps explore this new field by promoting an understanding of managers' intention to accommodate in a specific secular context.

The purpose of this paper is to examine the social role played by expatriate spouses during international assignments, using a dramaturgical approach.

Role expectations were investigated on the basis of an exemplary case: the spouses of diplomatic and consular employees of the Swiss Ministry of Foreign Affairs. Qualitative data were collected in interviews with 40 male and female spouses and analyzed with a “goffmanian” dramaturgical role analysis approach.

The dramaturgical analysis of the accompanying persons’ discourse highlights the different dimensions of the expatriate spouse role and how expatriate spouses construct and personalize their role. Furthermore, this analysis brings new insights into the way male spouses may support female expatriates and reveals gender differences in the enactment of the expatriate spouse role.

This study has been carried out in the diplomatic sector, which might be more structured for the spouses in terms of role expectations than in multinational companies. Further research should be carried out to better understand these expectations in the context of multinational companies.

The dramaturgical approach is a useful conceptual framework to explore the role enactment of the expatriate spouse, especially by considering the spouse role with a new distribution of gender roles. In this context, the role repertoire approach represents a promising field of investigation for research on expatriation and international mobility.

The purpose of the research is to explore how small and medium enterprises (SMEs) in central China achieve intelligent transformation through the use of artificial intelligence (AI). Because of unequal resource allocation, constraints on the intelligent transformation of SMEs in central China are different from those in economically and technologically well-developed coastal provinces. Hence, the authors focus on SMEs in central China to identify drivers of and barriers to intelligent transformation.

The interview data were collected from 66 SMEs across 20 industries in central China. To verify the validity of the data collection method, the authors used two methods to control for retrospective bias: multi-level informants and enterprises' AI project application materials (Wei and Clegg, 2020). The final data were validated without conflicts. Next, the authors cautiously followed a two-step approach recommended by Venkatesh et al. (2010) and used NVivo 11.0 to analyze the collected text data.

SMEs in central China are enthusiastic about intelligent transformation while facing both internal and external pressures. SMEs need to pay attention to both internal (enterprise development needs, implementation cost, human resources and top management involvement) and external factors (external market pressure, convenience of AI technology and policy support) and their different impacts on intelligent transformation. However, constrained by limited resources, SMEs in central China have been forced to take a step-by-step intelligent transformation strategy based on their actual needs with the technological flexibility method in the short term.

Considering the large number of SMEs and their importance in promoting China's economic development and job creation (SME Bureau of MIIT, 2020), more research on SMEs with limited resources is needed. In the study, the authors confirmed that enterprises should handle “social responsibility” carefully because over-emphasizing it will hinder intelligent transformation. However, firms should pay attention to the role of executives in promoting intelligent transformation and make full use of policy support to access more resources.