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In urban areas where roadworks are required, single lane shuttle operation is applied, especially where there is limited road space. There are operational problems relating to the site such as site geometry, visibility, length of roadworks zone, position of signs with other traffic control devices and signal timing. Other problems are mainly related to drivers’ behaviour and their compliance with traffic controls on site.

The reduced road width caused by the works will interrupt the free flow of traffic and it can also add to the risks to road users. In addition, shuttle operation may introduce long queues and increase delays especially during peak periods.

There is a need to identify those parameters and behaviours which might influence traffic performance in terms of safety and capacity. An investigation of four roadworks sites in urban roadworks within the Greater Manchester area was undertaken for this purpose. Parameters included in the examination were position of the STOP sign, signal timing, weather conditions, time headway, vehicle speed and percentages of heavy goods vehicles (HGV) in the traffic stream. Statistical analysis and comparisons between sites were conducted. Other factors related to the operation of the shuttle-lane were provided based on site observations.

Good ethnographic work produces stories. Stories are told to us by our interlocutors. We record them in our fieldnotes and read about them in archival or policy documents. We see and hear them occur around us, we participate in them, and they become a core part of our memories of the field. Given that ‘telling stories is one of the fundamental things we do as human beings’ (Falconi & Graber, 2019, p. 1), stories are perhaps the most crucial resource by which we as ethnographers make sense of a field, allowing us to translate what happened to others so that they might be able to vicariously travel through the fields which we studied.

Yet when we look at the ethnographies published in leading management and organization studies journals, stories are increasingly hidden from view. We argue in this short chapter, for a return to storytelling at the centre of the production of ethnography. We seek an opening of the closed world of academic storytelling to those audiences excluded from such networks, including those whom we ethnographers are writing about. We retell nine short stories from an ethnography of Traffic Officers and the breakdowns they encounter on the strategic road network. These vignettes form a non-linear narrative of some of the most emotive and embodied encounters in our fieldwork in transport and mobility spaces between 2018 and 2019. We leave our readers to draw conclusions, implications, and linkages from these stories and offer an invitation to debate and conversation on the themes encountered therein.

The aim of this research is to explore the relationship between destination supply-side factors, visitor demand-side factors and the role of local government authorities in supporting the drive tourism market with effective interventions. A mixed methods approach was used to gather qualitative data from 14 destination stakeholders, which informed the development of a survey of 397 drive tourists to the Atherton Tablelands, in the far north of Australia. The findings identified stakeholder concerns about fragmented regional promotions by different regional entities, weakened destination branding and infrastructure needs. Drive tourist surveys indicated that although the destination provides a competitive tourism experience, there were concerns about the availability of information. This research highlights the danger of destination disunity, and the theoretical and practical contributions of the learning destination concept to understanding the importance of destination-wide, stakeholder collaboration, although it may be difficult to implement.