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1 – 10 of over 2000
Article
Publication date: 22 November 2011

Ravi Kumar Jain and Ramachandran Natarajan

This paper is an empirical study of outsourcing practices in the banking sector in India. The purpose of the paper is to investigate the impact of factors which influence…

5119

Abstract

Purpose

This paper is an empirical study of outsourcing practices in the banking sector in India. The purpose of the paper is to investigate the impact of factors which influence the decision makers' attitude towards outsourcing.

Design/methodology/approach

Based on a review of the existing literature, an attitudinal model of outsourcing was developed. This model was used to: identify the key factors of benefits, risks, roadblocks, and criticality of outsourcing; develop the instrument to measure the factors; and formulate hypotheses concerning the impact of these factors. The constructs in the instrument that measured these factors were validated by factor analysis.

Findings

The impacts of perceived benefits, perceived roadblocks, and perceived criticality on the attitudes towards outsourcing were found to be strong and statistically significant. The impact of perceived risk was weak and statistically insignificant. The model explaining the combined impact of these four factors on outsourcing attitudes was also statistically significant.

Research limitations/implications

An important insight from this study is that the clients, at least in the banking sector in India, tend to value in outsourcing quality factors such as process improvement, services improvement and cost transparency more than cost savings. The results of the study provide a basis for rethinking the value proposition offered by outsourcing vendors and for refocusing the research on outsourcing of services in particular.

Originality/value

While most studies on outsourcing tend to be theoretical and/or focus on outsourcing from developed to developing countries, this is an empirical study focusing on outsourcing by organizations based in developing countries such as India. Therefore, the results are not confounded by differences in culture‐specific communications, business practices, and regulatory regimes between the countries.

Details

Strategic Outsourcing: An International Journal, vol. 4 no. 3
Type: Research Article
ISSN: 1753-8297

Keywords

Book part
Publication date: 15 July 2009

Maureen L. Ambrose and Marshall Schminke

Organizational justice research traditionally focuses on individuals’ reactions to how they are treated by others. However, little attention has been given to why…

Abstract

Organizational justice research traditionally focuses on individuals’ reactions to how they are treated by others. However, little attention has been given to why individuals choose to behave fairly or unfairly in the first place. Our chapter draws on the literature in ethical decision making (Rest, 1986) to identify five distinct factors that influence an individual's decision to treat others fairly. Using this model as a foundation, and drawing on extant research in justice, we explore five different types of roadblocks to fair behavior. We explore the implications of these roadblocks for organizations concerned with creating and maintaining a fair workplace. Finally, we discuss future research suggested by the five factors and some dilemmas, issues, and caveats relevant to the proposed model.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-84855-056-8

Book part
Publication date: 3 September 2019

Nicolás Iñigo Carrera

This chapter presents a brief description of the development of capitalism in Argentina, focusing on the situation of the working class and its practices. It analyzes the…

Abstract

This chapter presents a brief description of the development of capitalism in Argentina, focusing on the situation of the working class and its practices. It analyzes the relationship between the main directions of capitalist development and the means of struggle used by the working class for more than a hundred years. It describes the predominant tendencies (in breadth and depth) of the development of capitalism in Argentina and the consequent main direction of the movement of the population (attraction or repulsion) in relation to capitalist relations. From the nineteenth century to the mid-seventies of the twentieth century, capitalism developed mainly in breadth, incorporating population, general strikes became a frequent practice and workers achieved a place in the institutional system. In the last quarter of the twentieth century, capitalist developed mainly in depth and, consequently, repulsion of population became dominant, increasing unemployment and poverty. Workers’ organizations lost some of their strength, but new organizations of the unemployed and the poor emerged, and roadblocks extended as an instrument of struggle.

Details

Class History and Class Practices in the Periphery of Capitalism
Type: Book
ISBN: 978-1-78973-592-5

Keywords

Executive summary
Publication date: 27 April 2022

CHILE: Government steps up measures against roadblocks

Details

DOI: 10.1108/OXAN-ES268849

ISSN: 2633-304X

Keywords

Geographic
Topical
Article
Publication date: 22 May 2009

Kongkiti Phusavat, Pornthep Anussornnitisarn, Petri Helo and Richard Dwight

The purpose of this paper is to identify the past and present practices, and the future roles of performance measurement in the Thai public sector. It is part of a…

5157

Abstract

Purpose

The purpose of this paper is to identify the past and present practices, and the future roles of performance measurement in the Thai public sector. It is part of a transformation effort initiated by the Office of the Public Sector Development Commission (OPDC) on m‐government – more mobile, responsive, and flexible government. The paper also aims to identify possible roadblocks from successfully integrating performance measurement into a management process.

Design/methodology/approach

In‐depth interviews with 12 executives and top administrators from private firms and public agencies, and document reviews are performed. The analysis on the participants' opinions is based on the applications of the grounded theory. The interview's findings are verified with document reviews. The roadblocks are identified and substantiated by two experts.

Findings

For past and present practices, performance measurement is part of management tool and responsibility, a quality management system, and a learning organization. Its future viewpoints include a driver towards good governance, transparency, and accountability, and a success factor of performance audit and organizational competency/capability. Four important roadblocks in implementing performance measurement in an organization relate to staff empowerment, budgeting, external knowledge, and linkage with software usages.

Practical implications

The findings provide important information into the OPDC's planning process on its m‐government transformation initiative.

Originality/value

The paper attempts to blend knowledge on performance measurement from both the private and public sectors. It highlights the greater roles and expectations on performance measurement in an organization.

Details

Industrial Management & Data Systems, vol. 109 no. 5
Type: Research Article
ISSN: 0263-5577

Keywords

Executive summary
Publication date: 30 April 2018

PAKISTAN: Optimistic budget may face roadblocks

Details

DOI: 10.1108/OXAN-ES233442

ISSN: 2633-304X

Keywords

Geographic
Topical
Executive summary
Publication date: 21 August 2017

INTERNATIONAL: Jeep bid will face political roadblocks

Details

DOI: 10.1108/OXAN-ES223937

ISSN: 2633-304X

Keywords

Geographic
Topical
Book part
Publication date: 12 April 2021

Paige K. Evans, Donna W. Stokes and Cheryl J. Craig

In order to teach science effectively, teachers need a strong background in science content as well as an understanding of productive methods of teaching. This includes…

Abstract

In order to teach science effectively, teachers need a strong background in science content as well as an understanding of productive methods of teaching. This includes inquiry-based learning that will cultivate conceptual development of science concepts with their students. Furthermore, it is imperative to use student-focused activities in high-needs schools to engage all students, particularly students of color, in the learning process. As a result, faculty from the teachHOUSTON Program and the Department of Physics at the University of Houston produced a Physics by Inquiry course to engage middle school and high school preservice teachers in interactive, inquiry-based teaching pedagogies for physics. This chapter provides an overview of the course. It also highlights the benefits of including such a course in a STEM teacher education program.

Details

Preparing Teachers to Teach the STEM Disciplines in America’s Urban Schools
Type: Book
ISBN: 978-1-83909-457-6

Keywords

Book part
Publication date: 30 November 2020

Trang Thu Doan, Padma Rao Sahib and Arjen van Witteloostuijn

The authors investigate the pre-merger process, defined as the period between the announcement and completion of an M&A (mergers and acquisitions) deal. Specifically, the…

Abstract

The authors investigate the pre-merger process, defined as the period between the announcement and completion of an M&A (mergers and acquisitions) deal. Specifically, the authors examine if the timing of the announcement in a merger wave affects whether or not the M&A deal is completed, and how long this pre-merger process takes. The authors conduct a textual analysis of the 150 largest abandoned M&A deals in the sample. From this, the authors find that competing bidders, regulatory concerns, and shareholder opposition from the acquirer are major roadblocks in the pre-merger process, and that these hurdles often occur jointly. Subsequently, the authors examine a sample of 2,802 announced M&As across four industry waves and find that M&A deals initiated earlier in a merger wave are more likely to be completed and are completed more speedily.

Abstract

Details

Mapping a Winning Strategy: Developing and Executing a Successful Strategy in Turbulent Markets
Type: Book
ISBN: 978-1-78756-129-8

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