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Article
Publication date: 3 January 2019

Ayse Kucuk Yilmaz

Aviation has multi-cultural business environment in all aspects as operational and management. Managing aviation requires high awareness on human factor risk which…

Abstract

Purpose

Aviation has multi-cultural business environment in all aspects as operational and management. Managing aviation requires high awareness on human factor risk which includes organizational behavior-related topics. The greatest risk to an enterprise’s ability to achieve its strategic goals and objectives is the human factor. Both organizational behavior and corporate culture behavior with social psychology are the most vital aspects of management and strategy in terms of human resources. Related risks, including organizational behavior and culture, have the potential to directly impact on both business performance and corporate sustainability. Therefore, in this paper, the most prominent risks were determined in accordance with social psychology, and after identification of human factor-based risks, these have prioritized and prepared risk mapping with fresh approach. For this reason, this study aims to develop risk mapping model for human factors that takes into account interrelations among risk factors three dimensional based new approach. This approach includes both identification of human factor based risks, prioritization them and setting risk mapping according to corporate based qualifications via tailoring risk list. Developed risk map in this paper will help to manage corporate risks to achieve improved performance and sustainability.

Design/methodology/approach

This new organizational behavior- and culture-focused risk mapping model developed in this study has the potential to make significant contribution to the management of the human factor for modern management and strategy. In enterprise risk management system, risk mapping is both strong and effective strategic methodology to manage ergonomics issue with strategic approach. Human factor is both determinative and also strategic element to both continuity and performance of business operations with safely and sound. In view of management and strategy, vitally, the human factor determines the outcome in both every business and every decision-making.

Findings

It is assumed that, if managers manage human risk you may get advantages to achieving corporate strategies in timely manner. Aviation is sensitive sector for its ingredients: airports, airlines, air traffic management, aircraft maintenance, pilotage and ground handling. Aim of this paper is to present risk management approach to optimize human performance while minimizing both failures and errors by aircraft maintenance technician (AMT). This model may apply all human factors in other departments of aviation such as pilots and traffic controllers. AMT is key component of aircraft maintenance. Thus, errors made by AMTs will cause aircraft accidents or incidents or near miss incidents. In this study, new taxonomy model for human risk factors in aircraft maintenance organizations has been designed, and also new qualitative risk assessment as three dimensions is carried out by considering the factors affecting the AMT’s error obtained from extensive literature review and expert opinions in the field of aviation. Human error risks are first categorized into two main groups and sub three groups and then prioritized using the risk matrix via triple dimension as probability, severity and interrelations ratio between risks.

Practical implications

Risk mapping is established to decide which risk management option they will apply for managers when they will look at this map. Managers may use risk map to both identify their managerial priorities and share sources to managing risks, and make decisions on risk handling options. This new model may be a useful new tool to manage ergonomic human factor-based risks in developing strategy in aviation business management. In addition, this paper will contribute to department of management and strategy and related literature.

Originality/value

This study has originality via new modeling of risk matrix. In this study, dimension of risk analysis has been improved as three dimensions. This study has new approach and new assessment of risk with likelihood (probability), impact (severity) and interrelations ratio. This new model may be a useful new tool to both assess and prioritize mapping of ergonomic-based risks in business management. In addition, this research will contribute to aviation management and strategy literature and also enterprise risk management literature.

Details

Aircraft Engineering and Aerospace Technology, vol. 91 no. 4
Type: Research Article
ISSN: 1748-8842

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Article
Publication date: 4 December 2017

Mourad Salim Aouati, Rachid Chaib, Irina Cozminca and Ion Verzea

Today, methods and risk analysis tools are used to argue decisions concerning issuance of operating licenses, risk management and development of action and emergency…

Abstract

Purpose

Today, methods and risk analysis tools are used to argue decisions concerning issuance of operating licenses, risk management and development of action and emergency plans. In practice, a company is looking for a tool to help in decision-making and in the development of action plans. Thus, the creation of a safe working environment is essential to a company’s success and is one of the best ways to attract/retain staff and increase productivity. It should then set up a kind of funnel sieve that allows understanding all risks to keep only the most significant, which should be given priority. Thus, global risk management should be based on an accurate diagnosis of all company risks. This diagnosis can be formalized in the form of a risk map. The latter is crucial because it raises the overall risk identification, assessment, prioritization and prioritization of action. It is an essential component of any company’s risk management processes. The objective is to have an overall inventory (entity, system, process, activity, etc.) of the vulnerabilities of all fields of activity. It offers a simple and didactic presentation, giving an overview to decision-makers to guide their strategic choices of action. This mapping is then used to monitor the effectiveness of strategies implemented, forming, in a very relevant tool for communication, the objective assessment of this work. So, the purpose of this study is to describe a methodology for comprehensive risk analysis, called risk map. The purpose of this work is to provide a decision support tool to identify areas of weaknesses to allow setting priorities for action to be undertaken by the company to improve the working conditions by organizational, technical and human solutions while engaging in a process of continuous improvement.

Design/methodology/approach

The proposed approach for the development of a risk map comprises five stages: risk identification, where the starting point is the identification of the main company processes or, alternatively, the main company activities; exhibition evaluation, the company counts then evaluate the most important risks that affect their processes or activities and persons; evaluation and prioritization of risks; action plan, the company implements the action plan developed on the basis of the prioritization of risks and the company identifies the solutions implemented to reduce the risk and evaluates; and actions control.

Findings

This study allows making an image of overall places with vulnerabilities inside the company by a simple and didactic representation, facilitating the promotion of a culture of communication regarding the company vulnerabilities. The development of this risk mapping allowed the development of a very useful tool of communication on the inventory for formulating a risk appetite and determining the risk profile. It is a tool for decision and action whose purpose is the improvement of working conditions by organizational solutions, technical and human resources for the health and safety of employees while engaging in a process of continuous improvement.

Research limitations/implications

The limitations of this study include the lack of competence in risk concepts. It is enough to have a pludisciplinary team to highlight the various dangers and move to the priorities and engage in a process of continuous improvement.

Practical implications

The approach detailed in this study can be used in any entity. One just needs to have skills.

Social implications

Low level of work accidents, a pleasant working environment, a very good motivation, a good productivity at work.

Originality/value

This work intends to reflect the concrete situation in which companies face the risks. It is interested in the relations between scientific expertise and the precautionary principle. It is a tool that guarantees the success of any preventive approach in a company. It is a decision-making tool for identifying areas of weakness to establish priorities for action by a company whose aim is to improve the working conditions through organizational, technical and human resources while engaging in a process of continuous improvement.

Details

World Journal of Engineering, vol. 14 no. 6
Type: Research Article
ISSN: 1708-5284

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Article
Publication date: 1 February 2004

Sharifah N. Syed Omar, Faisal kh. M. Jeber and Shattri Mansor

Remote sensing data and GIS techniques have been used to create thematic maps for assessment and estimation of landslide hazards, in Pos Slim‐Cameron Highlands area…

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Abstract

Remote sensing data and GIS techniques have been used to create thematic maps for assessment and estimation of landslide hazards, in Pos Slim‐Cameron Highlands area, Peninsula Malaysia. The Landsat TM5 scene was used to extract land use parameter of the study area. The digital elevation model (DEM) was generated from digitised topographic maps to produce slope risk map, aspect risk map and height risk map. From these data, a simple algorithm is created to classify the area into different risk zones. By overlaying all hazard maps, a final hazard map is produced. The integration of GIS with remotely sensed data might greatly facilitate classifying landslide areas to three categories; low risk, medium risk and high risk.

Details

Disaster Prevention and Management: An International Journal, vol. 13 no. 1
Type: Research Article
ISSN: 0965-3562

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Article
Publication date: 3 May 2016

Thomas Ronan and Richard Teeuw

– The purpose of this paper is to explore fire risk and preparedness, with regard to water flow rates and building types in London, focusing on Southall district.

Abstract

Purpose

The purpose of this paper is to explore fire risk and preparedness, with regard to water flow rates and building types in London, focusing on Southall district.

Design/methodology/approach

A land use survey was carried out to identify water requirements for firefighting across the study area. Local fire hydrant flow rates were analysed, using measurements taken during 2013 and archive data held by the London Fire Brigade (LFB). QGIS was used to explore relationships between fire hydrant flow rates, urban fire risk and socio-economic vulnerability data held by the LFB.

Findings

A new type of map, which includes data on water flow rates and building types, was created using QGIS and applied to Southall district, resulting in a map showing Combined Vulnerability to fires. Inadequate fire hydrant water supply was found across many parts of the borough.

Practical implications

This new approach to the evaluation and mapping of urban fire risk could be applied in other cities, to assess problems with water supply and the firefighting water flow requirements of various building types. The methodology can thus assist with adaptations to urban fire resource allocation, tactics, planning and preparedness.

Social implications

When socio-economic data are also available, this Geographical Information System-based methodology becomes very useful for assessing fire risk and developing strategies for preparedness and response.

Originality/value

This is the first time that London’s fire hydrant water pressures have been mapped and linked with socio-economic vulnerability maps, to produce a Combined Vulnerability map for assessing fire risk.

Details

International Journal of Emergency Services, vol. 5 no. 1
Type: Research Article
ISSN: 2047-0894

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Article
Publication date: 7 September 2010

Norman T. Sheehan

This article integrates strategy mapping, risk management and management control into a risk‐based approach to strategy execution. It uses strategy mapping as a tool to

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Abstract

Purpose

This article integrates strategy mapping, risk management and management control into a risk‐based approach to strategy execution. It uses strategy mapping as a tool to visually depict the firm's strategy and then assess its risks. Based on this risk assessment, the firm's management control system is designed to manage those risks which are seen to have the greatest probability to negatively impact firm profitability. The proposed framework can be used on a stand‐alone basis or be used to complement Kaplan and Norton's work on strategy mapping.

Design/methodology/approach

This article draws from the confluence of the risk management, management control, and strategy mapping literatures to illustrate how firms can improve their handling of risk.

Findings

Strategy mapping is an effective tool to identify risks, while Simons' Levers of Control provides an effective alternative to manage the risks identified.

Practical implications

A firm's future profitability depends on its ability to identify and manage risk. Given that firms only profit when they successfully manage risk, the design and application of its management control system must flow from an assessment of the risks assumed in its strategy. The primary advantage of an integrated risk‐based management control system is that it allows managers, in real time, to steer the firm towards the good things that were outlined in its strategy and away from any bad things.

Originality/value

The article extends Kaplan and Norton's work by proposing strategy mapping as a tool to identify and then to help manage risks.

Details

Journal of Business Strategy, vol. 31 no. 5
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 14 May 2019

Peyman Akhavan, Mehdi Khodabandeh, Lila Rajabion and Mohamad Reza Zahedi

This paper aims to identify knowledge risk components. The present research also tends to determine the relationship between knowledge risk components, the importance of…

Abstract

Purpose

This paper aims to identify knowledge risk components. The present research also tends to determine the relationship between knowledge risk components, the importance of each component and the final ranking of components.

Design/methodology/approach

This is applied research regarding type, as well as being a descriptive, analytical study regarding performance; it is done according to the opinion of experts. Library studies are applied to extract knowledge risk components. After extracting components, components were screened using the interview technique. In addition, network analytical process method has been used for considering the interrelationship of components and determining their values.

Findings

After making the required analysis and studies, a total of 17 knowledge risk components were identified in four clusters. The four clusters include knowledge cluster, knowledge map cluster, organization cluster and expert cluster. It is to be noted that the extracted components are prioritized in each cluster. In the regarded case study, different parts of the organization have been evaluated in terms of exposure to knowledge risk.

Originality/value

Identifying the knowledge risk components enables the organization for moving toward the implementation of the knowledge management system and informing the organization in connection with risk aversion. In fact, such components provide the chance for the organization to identify risks inherent in each department of any organization and develop the necessary measures to reduce the risk in risky areas.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 49 no. 2
Type: Research Article
ISSN: 2059-5891

Keywords

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Article
Publication date: 26 October 2012

Ona Vileikis, Giorgia Cesaro, Mario Santana Quintero, Koenraad van Balen, Anna Paolini and Azadeh Vafadari

The purpose of this paper is to discuss the application of documentation and recording techniques for World Heritage conservation using the case studies of the Petra…

Abstract

Purpose

The purpose of this paper is to discuss the application of documentation and recording techniques for World Heritage conservation using the case studies of the Petra Archeological Park (PAP) in Jordan and the Silk Roads Cultural Heritage Information System (CHRIS) in Central Asia. In the PAP case study, these techniques could aid in the assessment of risks faced by World Heritage properties and threats to the integrity of the Outstanding Universal Values (OUV). With respect to the Silk Roads CHRIS case study the Geospatial Content Management System (Geo‐CMS) proposed aims to improve information management and collaboration among all stakeholders.

Design/methodology/approach

Integrated surveying techniques and information management systems together with active stakeholder participation can be used as conservation and management tools. In the case of PAP, using a systematic documentation tool (MEGA‐J) to conduct site condition and risk assessment of cultural heritage and combining photographs, maps and GPS measurements within a GIS platform allows for identifying the location and intensity of risks, and the degree of vulnerability within the PAP boundaries and buffer zone. In the Silk Roads CHRIS project the Geo‐CMS brings together data from different fields, e.g. geography, geology, history, conservation, to allow for a holistic approach towards documentation, protection and management of a number of diverse sites to be combined in serial transnational World Heritage.

Findings

The study provides insight into how digital technologies can aid in heritage documentation and conservation, including stakeholder involvement and training. Moreover, by means of the two case studies it can be shown that a combination of digital technologies allows for an efficient mapping of buffer zones and risks and how a Geo‐CMS can form a common platform to manage large quantities of information of different origin and make it accessible to stakeholders in transnational projects.

Originality/value

This paper discusses the use of digital technology and the participation of stakeholders in heritage conservation and documentation when dealing with complex World Heritage properties, e.g. serial transnational and archaeological ensembles at high risk.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 2 no. 2
Type: Research Article
ISSN: 2044-1266

Keywords

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Article
Publication date: 25 March 2019

Shirin Rezaei, Sajjad Shokouhyar and Mostafa Zandieh

Given the competitive environment and complicated relationships in supply chains in the modern era, it is important to take into account internal and external risks. In…

Abstract

Purpose

Given the competitive environment and complicated relationships in supply chains in the modern era, it is important to take into account internal and external risks. In addition, proper methods must be designed to evaluate these risks correctly. The purpose of this paper is to provide a suitable map based on the artificial neural network technique to assess and classify the risk levels of retailers who have interconnected rules in the downstream of the supply chain.

Design/methodology/approach

In this research, a model for risk assessment with a hexagonal grid and 2D self-organizing map was applied.

Findings

According to the results, the model used in the study can provide a basis for classification of retailers based on the specified risk levels defined by the experts and risk managers of the company. Also with the model’s visual output, managers can have a better understanding of the distribution of the risk level of retailers.

Practical implications

The proposed methodology can be adopted by managers to assess the risk of members involved in the supply chain, helping them to formulate the risk mitigation strategies based on the risk levels.

Originality/value

As a part of the risk management process, organizations can use this developed method to reduce the existing risks imposed by the members or customers on the company.

Details

Benchmarking: An International Journal, vol. 26 no. 5
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 31 May 2019

Victor Marchezini, Allan Yu Iwama, Danilo Celso Pereira, Rodrigo Silva da Conceição, Rachel Trajber and Débora Olivato

The purpose of this paper is to study an articulated warning system that provides information about the heritage at risk and encourages a dialogue between the heritage…

Abstract

Purpose

The purpose of this paper is to study an articulated warning system that provides information about the heritage at risk and encourages a dialogue between the heritage sector, civil defense agencies and local communities.

Design/methodology/approach

The databases from the National Heritage Institute, National Civil Defense, National Geological Service and National Early Warning System were investigated and the local community provided input which helped form a participatory risk mapping strategy for a warning system in the heritage sector.

Findings

There is little knowledge of the Brazilian heritage that is at risk and a lack of coordination between the cultural heritage and DRR sectors. This means that there is a need to organize the geo-referenced databases so that information can be shared and the public provided with broader access. As a result, there can be a greater production, dissemination and application of knowledge to help protect the cultural heritage.

Practical implications

The findings can be included in the debate about the importance of framing disaster risk management (DRM) policies in the Brazilian heritage sector.

Social implications

The findings and maps of the case study in the town of São Luiz do Paraitinga involve the heritage sector, civil defense agencies and local people and can be used for disaster risk preparedness.

Originality/value

A DRM program is being formulated in Brazil. However, the kind of strategy needed to incorporate the heritage sector in this program stills needs to be planned, and the knowledge of the cultural heritage at risk is a key factor when faced with this new social and scientific challenge.

Details

Disaster Prevention and Management: An International Journal, vol. 29 no. 1
Type: Research Article
ISSN: 0965-3562

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Article
Publication date: 12 September 2016

Natainia S. Lummen, Hajime Shirozu, Norio Okada and Fumihiko Yamada

In Kumamoto, Japan flood risk information is made available on several websites. In the event of heavy rainfall, local citizens need to access these websites and make…

Abstract

Purpose

In Kumamoto, Japan flood risk information is made available on several websites. In the event of heavy rainfall, local citizens need to access these websites and make household-level decisions. It is difficult for citizens to monitor all these sites, analyze and make effective decisions. Evacuation orders are issued by the local government who then filters the information to the relevant multiple stakeholders and local citizens. This takes time and reduces the response lead time of citizens especially in fast-onset floods. There was a therefore a need for illustrative integrated approaches, integrating these data sets.

Design/methodology/approach

Using precipitation, river water and tide level data, user-friendly real-time graphs were set up for the Shirakawa River, Kumamoto, Japan. Flood data were collected and used to create numerical simulations, and electronic community-based hazard maps were created.

Findings

The data gathered from the July 2012 flood event were used as a demonstrator, illustrating a flood event, as well as how to utilize the information provided on user-friendly real-time graphs’ website, to determine the location, future time and possibility of flooding. Additionally, an electronically generated flood hazard map-making process was developed for distribution across Japan.

Research limitations/implications

These illustrative approaches are relatively new and have only been tested and evaluated in communities across Kumamoto, Japan. As such, it is too early to determine robustness and generalized applications worldwide, especially in data-scarce countries and communities. Improvements and maintenance are ongoing.

Practical implications

These illustrative approaches can be adopted and utilized in cities and communities around the globe, thereby helping in overall disaster risk-reduction initiatives and better flood risk management strategies.

Originality/value

These illustrative approaches are new to Kumamoto City and Japan. These provide citizens with user-friendly real-time graphs that can be accessed anytime and used in flood hazard preparations, warnings, response or recovery.

Details

International Journal of Disaster Resilience in the Built Environment, vol. 7 no. 4
Type: Research Article
ISSN: 1759-5908

Keywords

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