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Article
Publication date: 1 February 1989

Ricky W. Griffin and William E. Cashin

The lecture method for management education is discussed. Thenature of the method is presented, strengths and weaknesses aresummarised, and recommendations for enhancing…

Abstract

The lecture method for management education is discussed. The nature of the method is presented, strengths and weaknesses are summarised, and recommendations for enhancing the effectiveness of lectures through discussion are presented.

Details

Journal of Management Development, vol. 8 no. 2
Type: Research Article
ISSN: 0262-1711

Keywords

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Article
Publication date: 1 December 2006

David D. Van Fleet and Ricky W. Griffin

The purpose of this article is to expand and extend previous work on the role of organizations in influencing deviant or dysfunctional behavior in those organizations.

Abstract

Purpose

The purpose of this article is to expand and extend previous work on the role of organizations in influencing deviant or dysfunctional behavior in those organizations.

Design/methodology/approach

Conclusions from previous work on the role of individuals and organizations in influencing dysfunctional behavior is used to lead to a discussion of the interactions between those two especially through organizational culture and leadership.

Findings

A model is developed that more carefully identifies how all of these factors come together, resulting in no, little, some, or a lot of dysfunctional behavior.

Research limitations/implications

The model developed here can be employed to improve understanding of the role of organization culture and leadership in motivating dysfunctional work behaviors. Both the individual and the organization constructs utilized in the framework need more complete conceptual development. In each instance, a more complex and integrative analysis of diverse literatures needs to be undertaken. Clear messages regarding individual tendencies toward violent behaviors are embedded in the literatures from such diverse areas as psychology, psychiatry, criminal justice, medicine, sociology, organizational behavior, biology, social psychology, and anthropology. A comprehensive review and synthesis could theoretically yield far more insights than currently exist.

Practical implications

The proposed manifestations of dysfunctional behavior are most likely to occur as the result of the interactive relationship between an individual displaying a relatively high predisposition for violent behavior and an organization with a relatively high propensity to elicit violence. Clearly, a better understanding of the characteristics of such an organization would assist practicing managers in reducing the likelihood of occurrence of dysfunctional behavior.

Originality/value

This paper fills a gap in the literature about the role of organizations in influencing dysfunctional behavior by delineating more fully the role of organizational culture and leadership.

Details

Journal of Managerial Psychology, vol. 21 no. 8
Type: Research Article
ISSN: 0268-3946

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Book part
Publication date: 10 November 2010

Matthew S. OHern and Aric Rindfleisch

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-728-5

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Article
Publication date: 1 June 2004

Spero C. Peppas

With globalisation and the opening of China’s borders, there has been increasing business and government interaction between China and the US. Given US interest in China’s…

Abstract

With globalisation and the opening of China’s borders, there has been increasing business and government interaction between China and the US. Given US interest in China’s market and the cultural distance between these two countries, it is imperative for US business persons not only to understand Chinese values, but also to examine how Chinese relate to US values. To this end, this study examines the attitudes of a sample of Chinese with regard to 10 US core values and compares their attitudes to those of a sample of US Americans. Despite some significant differences, the results of this study point out that the Chinese and US respondents exhibited many similarities in their attitudes.

Details

International Journal of Sociology and Social Policy, vol. 24 no. 6
Type: Research Article
ISSN: 0144-333X

Keywords

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Article
Publication date: 1 April 2001

Spero C. Peppas

States that the end of the last century brought dramatic changes in the composition of the workforce and heightened awareness of cultural diversity in the USA. Highlights…

Abstract

States that the end of the last century brought dramatic changes in the composition of the workforce and heightened awareness of cultural diversity in the USA. Highlights the need to identify and understand similarities and differences as we move from the “melting pot” concept to ward off the notion of a multicultural society where subcultures exist and function using specific values. Compares attitudes of African Americans and Euro Americans with respect to ten cultural value statements. Discovers significant differences between the two groups.

Details

Cross Cultural Management: An International Journal, vol. 8 no. 1
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 1 July 2000

Eva Ginting and Brian H. Kleiner

Looks at the way in which the Philippines has opened up their internal markets to foreign trade and investments. Briefly outlines the legal position. Discusses business…

Abstract

Looks at the way in which the Philippines has opened up their internal markets to foreign trade and investments. Briefly outlines the legal position. Discusses business practices such as business appointments, negotiating and entertaining before considering protocol such as greetings, gestures, gifts and dress. Provides a useful guide for those wishing to trade with the Filipino business community.

Details

Management Research News, vol. 23 no. 7/8
Type: Research Article
ISSN: 0140-9174

Keywords

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Article
Publication date: 1 May 1993

Rachid Zeffane

In the past decade or so, workplace organisation and restructuring processes, have been subjected to the most intense scrutiny. Driven by rapidly intensifying competitive…

Abstract

In the past decade or so, workplace organisation and restructuring processes, have been subjected to the most intense scrutiny. Driven by rapidly intensifying competitive pressures, work organisations sought increased flexibility, especially from labour, as they struggled to maintain market shares in an economic environment increasingly characterised by excess in labour supply. Pressures for change were probably most evident in the public sector where economic and ideological forces combined to limit the growth of government services and increase their exposure to competitive forces.

Details

International Journal of Sociology and Social Policy, vol. 13 no. 5/6
Type: Research Article
ISSN: 0144-333X

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Article
Publication date: 1 June 2002

Spero C. Peppas

States that as managing a culturally diverse workforce has become increasingly important to business and government, organizations across the USA have focused considerable…

Abstract

States that as managing a culturally diverse workforce has become increasingly important to business and government, organizations across the USA have focused considerable attention on diversity and diversity training. Highlights that, despite this emphasis, there is little data in terms of the attitudes of specific subcultures as related to management values. Compares the attitudes of individuals from Afro‐American and euro‐American cultures with respect to 18 value statements related to management. Suggests that there were no significant differences.

Details

Cross Cultural Management: An International Journal, vol. 9 no. 2
Type: Research Article
ISSN: 1352-7606

Keywords

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Article
Publication date: 10 August 2020

Jasmina Ilicic and Stacey M. Brennan

The purpose of this paper is to introduce and examine the effect of a celebrity’s eye gaze on self-celebrity connection. A celebrity’s direct (vs averted) eye gaze can be…

Abstract

Purpose

The purpose of this paper is to introduce and examine the effect of a celebrity’s eye gaze on self-celebrity connection. A celebrity’s direct (vs averted) eye gaze can be used as a tactic in social media posts to increase self-celebrity connection and behavioral intentions. Examining the effectiveness of a celebrity’s eye gaze is important, as celebrities regularly use social media to manage their brand image and to build a relationship with consumers.

Design/methodology/approach

Study 1 examines the effect of a celebrity’s eye gaze (direct vs averted) on self-celebrity connection. Study 2 investigates the role of celebrity authenticity in explaining the effect of a celebrity’s eye gaze on consumer–celebrity brand relationships. Study 3 examines the moderating role of a non-Duchenne smile (fake, social smile) in diluting the effect of a celebrity’s direct eye gaze on self-celebrity connection and the downstream consequences on behavioral intentions.

Findings

The findings from Study 1 indicate that a celebrity’s direct (averted) eye gaze strengthens (weakens) self-celebrity connection. Study 2 provides evidence of celebrity authenticity as the explanation for stronger consumer–celebrity connection when a celebrity is featured with a direct eye gaze. The results of Study 3 show that a fake smile in a celebrity’s social media posts can weaken relationships with and behavioral intentions toward celebrities with a direct eye gaze.

Research limitations/implications

This paper is limited, as it focuses only on eye gaze and smiles as non-verbal cues depicted in celebrity images on social media.

Practical implications

This paper has important implications for celebrities, celebrity brand managers (including digital/social media marketing managers and public relations professionals) and advertisers. Celebrities, celebrity brand managers and advertisers should develop social media posts that can strengthen consumer–celebrity relationships and positively influence behaviors toward the celebrity through: 1) ensuring that photographs are taken with the celebrity looking directly into the camera at the target (audience); and 2) avoiding posting images of a celebrity’s direct eye gaze with a non-Duchenne (fake) smile.

Originality/value

This paper introduces and provides evidence of a celebrity’s direct eye gaze–self-celebrity relationship effect. Tactics, such as eye gaze, can strengthen consumer–celebrity relationships, which is crucial in building brand equity and in increasing financial value for the celebrity.

Details

European Journal of Marketing, vol. 54 no. 12
Type: Research Article
ISSN: 0309-0566

Keywords

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Article
Publication date: 1 March 2002

Nadeem M. Firoz, Ahmad S. Maghrabi and Ki Hee Kim

In every country, specific cultures exist. In comparison most businesses have a variety of different cultures because there are different people working within the…

Abstract

In every country, specific cultures exist. In comparison most businesses have a variety of different cultures because there are different people working within the company. People with the same religion, language, beliefs and values share a culture. This, in turn, is shared with all types of people in the same cultural system. Here the author examines the art of managing people who are from different cultures, taking into account their different set of values, traditions, and ways of achieving various goals. It exposes some of the problems inherent in the host (local) country where a home (parent company) manager refuses or is incapable of internalizing the local culture in which the expatriate operates. Business tactics are enforced and implemented differently depending on the culture the decision‐maker is from. Therefore, one should always think globally and act locally.

Details

International Journal of Commerce and Management, vol. 12 no. 3/4
Type: Research Article
ISSN: 1056-9219

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