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The purpose of this paper is to examine the triple interaction of task conflict, emotion regulation and group temporariness on the emergence of relationship conflict.

A field study was conducted to test the interaction of emotion regulation and task conflict on the emergence of relationship conflict in 43 short‐term (temporary) groups and 44 long‐term groups.

The results show that the highest chance for task conflict to evolve into relationship conflict is when groups (both short‐term and long‐term) have less effective emotion regulation processes, while task and relationship conflict are rather decoupled in long‐term groups scoring high on emotion regulation.

The paper concludes with a discussion of the obtained results in terms of their implications for conflict management in groups. Further research should explore the moderation effects in longitudinal studies in order to fully test the variables in the model.

The paper answers the call for contingency models of intra‐group conflict and tests the moderating effect of two such contingencies in the relationship between task and relationship conflict.

Since the 1960s, experts have predicted that we are on the verge of curing cancer. The purpose of this paper is to explore the obstacles to progress, and to propose policies that will lead more quickly to more success.

To speed future cures, we need to look at the traits, and methods of those innovative medical entrepreneurs who achieved breakthroughs in the past, and learn what institutions and policies enabled, or blocked, their progress.

Breakthrough innovators tend to be less-credentialed outsiders who “see what others do not see,” often by nimble and persistent pursuit of serendipitous discoveries or slow hunches. For example, Freireich and DeVita were less-credentialed outsiders. Freireich cured childhood leukemia and DeVita cured Hodgkin’s lymphoma, by pursuing nimble trial-and-error experimentation in their anti-cancer chemotherapy cocktails. Min Chiu Li pursued his slow hunch that his patients would benefit from longer chemotherapy than the mandated National Cancer Institute protocol allowed. He was fired, but his patients were cured. Today, FDA-mandated regulatory protocols, often defended as applications of the precautionary principle, greatly restrict innovative medical entrepreneurs, thereby delaying cancer cures and costing lives.

The paper proposes a new approach to medical innovation, allowing cancer researchers to engage in trial-and-error experiments that follow up on serendipitous discoveries and plausible hunches. The result will be more cures and longer lives.

‘Living is learning,’ Konrad Lorenz once remarked, to which multimedia system designers might add that the more life‐like the educational tools, the better the learning. Hence, the growing interest in combining interactive training and educational programs with music, moving images, colour and sound.

This study aims at determining the factors that favor a systematic approach to deal with complex operational and strategic problems. Management literature on problem-solving makes a clear distinction between either fixing a problem temporarily by eliminating its symptoms or solving it by diagnosing and altering underlying causes. Adopting a cognitive perspective of the dual-processing theory, this study labels these two approaches intuitive problem-solving and systematic problem-solving (SPS). While the superior effectiveness of SPS in fostering organizational learning is widely documented, existing literature fails to provide an overview of the conditions that support the adoption of SPS.

This paper presents a systematic literature review to shed light on the main supporting factors of SPS in operational as well as strategic domains.

Seven supporting factors of SPS (namely, nature of the problem, time availability, information availability, collaborative culture, transformational leadership, organizational learning infrastructure and environmental dynamism) are first identified and then discussed in an integrative model.

This work is an original attempt to inclusively address organizational, environmental and problem nature-related factors that favor SPS adoption. By determining the SPS supporting factors, this study highlights why many organizations fail or struggle to implement and sustain SPS over time.

Because Pedagogy of the Oppressed has received worldwide acclaim, influenced many, and has uniquely defined Paulo Freire, it is noteworthy to highlight the book’s evolution from concept to publication. What were the contextual factors that prompted Freire to write the book? What was his approach for converting his thoughts to prose? How long did it take him to write the book? To that end, this article examines those and other questions that brought the world Paulo Freire’s seminal text.

The purpose of this paper is to identify the affective factors underlying conflict behavior. Traditional conflict research assumes that when individuals face conflicts they follow a rational process, thus denying the role of emotion‐relevant variables.

In total, 358 undergraduate students from the University of Santiago de Compostela were classified into four different affective groups (happy, inactive, sad, and surprised) based on their actual emotional experience and asked to complete ROCI‐II. ANOVA were conducted to test hypotheses.

Results reveal that affective groups statistically differ in their self‐reported conflict management styles. Positive moods and feelings have been found to be related to the preference for more cooperative strategies.

This study is exploratory in nature and since hypotheses were only partly supported, future research should address this topic in depth.

It has been suggested that, in order to handle conflicts properly, individuals should take into account both their cognition and emotion.

This paper sheds light on current research in the prediction of conflict behavior by examining the impact of affect out from the lab.

This research excursion through shipping companies in Vietnam seeks to examine if corporate social responsibility (CSR) influences trust, which in turn engenders the chain of effects from upward influence behavior through organizational health to knowledge sharing.

The paper adopts a structural equation modeling (SEM) approach which contributed to the analysis of 412 responses returned from self‐administered structured questionnaires dispatched to 635 middle level managers.

From the findings emerged a model of organizational health and its levers such as CSR, trust, and upward influence behavior. Ethical CSR was found to nurture high level of trust in the organization.

Through the findings of the research, the insight into the CSR‐based model of organizational health highlights the role of ethical CSR, trust, and organizationally beneficial upward influence tactics in building organizational health in shipping companies in the Vietnam business setting.

The online retail industry is enormous, covering a great assortment of products and services. Yet, little research has examined whether determinants of success in online retailing are similar or differ by industry sector. The purpose of this study is to examine industry sectors separately to distinguish drivers associated with overall satisfaction for the online consumers in those sectors.

The paper uses ridge regression to examine how e‐service quality dimensions are associated with overall customer satisfaction for several e‐retailing sectors.

While several e‐service quality dimensions exhibit a similar impact across all sectors, several other dimensions exhibited sector‐by‐sector differences. The drivers that frequently differ across sectors include price perceptions, ease of returns and refunds, and privacy experience.

As an exploratory study, research opportunities and limitations derive from the public source of data, sample sizes within some of the sectors, and the ridge regression methodology.

Related prior research examined individual e‐retailing sectors, leading to scattered sets of findings that cannot be triangulated. The research allows for comparison by the manager, and presents empirical insights for managers in several e‐retail sectors.

This paper is one of only a few studies to examine a consistent set of e‐service quality measures on a sector‐by‐sector basis. The paper is also unique in that it uses publicly available data sources to examine these relationships, providing managers with insights on how they might analyze such public data sets for their own usage.

Research into the identification and development of value propositions has recently been identified as a key research priority by the Marketing Science Institute. The purpose of this article is to identify and develop a process for value proposition deconstruction that can help organizations transform their value propositions in order to gain an improvement in their competitive position.

A case study of an exemplar organization in the health care sector is used to develop an approach for value proposition deconstruction. Using the business system concept as a theoretical framework, the key value-adding elements that comprise this organization's value proposition are identified. A leading financial services firm is used to demonstrate how this learning approach can be successfully applied in developing a new and innovative value proposition.

Using the business system framework, a structured process for deconstructing value propositions is developed. This framework is extended to explicitly acknowledge the value-in-use that results from different encounters, to incorporate learning processes and to recognize its interactive and recursive nature.

The authors provide practitioners with insight into how to formulate new or improved value propositions.

This work addresses two important and previously unaddressed research questions: how can the process of deconstruction of an exemplar organization's value proposition provide a more comprehensive understanding of the elements that comprise a superior value offering; and how can this process be applied to other organizations seeking to improve their value proposition?

The overwhelming speed and scale of digital media production greatly outpace conventional indexing methods by humans. The management of Big Data for e-library speech resources requires an automated metadata solution. The paper aims to discuss these issues.

A conceptual model called semantic ontologies for multimedia indexing (SOMI) allows for assembly of the speech objects, encapsulation of semantic associations between phonic units and the definition of indexing techniques designed to invoke and maximize the semantic ontologies for indexing. A literature review and architectural overview are followed by evaluation techniques and a conclusion.

This approach is only possible because of recent innovations in automated speech recognition. The introduction of semantic keyword spotting allows for indexing models that disambiguate and prioritize meaning using probability algorithms within a word confusion network. By the use of AI error-training procedures, optimization is sought for each index item.

Validation and implementation of this approach within the field of digital libraries still remain under development, but rapid developments in technology and research show rich conceptual promise for automated speech indexing.

The SOMI process has been preliminarily tested, showing that hybrid semantic-ontological approaches produce better accuracy than semantic automation alone.

Even as testing proceeds on recorded conference talks at the University of Tebessa (Algeria), other digital archives can look toward similar indexing. This will mean greater access to sound file metadata.

Huge masses of spoken data, unmanageable for a human indexer, can prospectively find semantically sorted and prioritized indexing – not transcription, but generated metadata – automatically, quickly and accurately.