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Article
Publication date: 1 March 1991

Richard Delbridge and Nick Oliver

Noting moves towards just‐in‐time production methods in the UKpassenger vehicle industry, the impact of such moves at the retail anddistribution end of the supply chain is…

Abstract

Noting moves towards just‐in‐time production methods in the UK passenger vehicle industry, the impact of such moves at the retail and distribution end of the supply chain is considered. Based on interviews with a number of vehicle retailers selling cars manufactured both in the UK and overseas, it appears as if little progress towards true just‐in‐time (as practised by Toyota in Japan) is occurring.

Details

Logistics Information Management, vol. 4 no. 3
Type: Research Article
ISSN: 0957-6053

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Article
Publication date: 1 February 1991

Richard Delbridge and Nick Oliver

Noting moves towards just‐in‐time production methods in the UKpassenger vehicle industry, this article considers the impact of suchmoves at the retail and distribution end…

Abstract

Noting moves towards just‐in‐time production methods in the UK passenger vehicle industry, this article considers the impact of such moves at the retail and distribution end of the supply chain. Based on interviews with a number of vehicle retailers selling cars manufactured both in the UK and overseas, it appears as if little progress towards true just‐in‐time (as practised by Toyota in Japan) is occurring.

Details

International Journal of Retail & Distribution Management, vol. 19 no. 2
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 1 March 1991

Nick Oliver and Richard Delbridge

The findings of a pilot study into contemporary developments in theUK car retailing sector are reported. Two trends were particularlyapparent: a mounting concern with the…

Abstract

The findings of a pilot study into contemporary developments in the UK car retailing sector are reported. Two trends were particularly apparent: a mounting concern with the quality of customer service and a rise in the number of multi‐franchise retail groups. Such groups appear to be more advanced than the volume manufacturers in their thinking about quality of service. Overall there was evidence of a limited shift in the nature of the relationship between the vehicle manufacturers and their retailers.

Details

International Journal of Retail & Distribution Management, vol. 19 no. 3
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 1 April 1995

Richard Delbridge, James Lowe and Nick Oliver

Benchmarking is a topic which is currently attracting considerableinterest among both academics and practitioners in the manufacturingcommunity. Yet little has been…

Abstract

Benchmarking is a topic which is currently attracting considerable interest among both academics and practitioners in the manufacturing community. Yet little has been written about the assumptions which lie behind benchmarking. As a process, benchmarking remains poorly understood. Describes a benchmarking study in the auto components industry, and makes a preliminary attempt to identify the principles of good practice in benchmarking.

Details

International Journal of Operations & Production Management, vol. 15 no. 4
Type: Research Article
ISSN: 0144-3577

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Book part
Publication date: 13 July 2017

Richard McBain and Ann Parkinson

We explore the role of workplace friendships as a lens for understanding the emotional element and relational context for personal engagement (Kahn, 1990). The review of…

Abstract

We explore the role of workplace friendships as a lens for understanding the emotional element and relational context for personal engagement (Kahn, 1990). The review of engagement theory differentiates personal engagement, recognizing the role of emotions play in enabling individuals’ “preferred selves.” Workplace relationships and friendship provide a conceptual discussion of individuals in social and workplace roles in engagement, drawing on friendship, emotion, attachment theories, particularly Kahn’s work. A case study drawn from recent research illustrates our discussion before concluding with ideas for the development of a future research agenda in answer to recent calls for work on the social context of engagement.

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Emotions and Identity
Type: Book
ISBN: 978-1-78714-438-5

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Article
Publication date: 1 December 2001

Shelagh Fisher, Rachel Delbridge and Siân Lambert

A library management system is a significant investment for libraries, but the procurement of a system is an infrequent activity with little opportunity for librarians to…

Abstract

A library management system is a significant investment for libraries, but the procurement of a system is an infrequent activity with little opportunity for librarians to build on their experience. The procurement process is also difficult for potential system suppliers who must respond to specifications which are variable in content, format and quality. The HARMONISE project aimed to determine the feasibility of developing a model system specification which could be used to assist libraries in the procurement of library management systems. Specifications collected from libraries which had recently acquired a library management system were analysed. The results demonstrate that the functional requirements specified for each of the core modules had strong similarities both within and across library sectors. A survey of UK system suppliers was also undertaken to determine their views on the specification as a procurement tool. Suppliers expressed frustration with the tendency for specifications to be dominated by lists of functional requirements which were present in all library management systems on the market today. In conclusion, a model specification incorporating basic functions, which can be expected in all library management systems, should be developed.

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Program, vol. 35 no. 4
Type: Research Article
ISSN: 0033-0337

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Article
Publication date: 1 August 2002

Pawan Budhwar, Andy Crane, Annette Davies, Rick Delbridge, Tim Edwards, Mahmoud Ezzamel, Lloyd Harris, Emmanuel Ogbonna and Robyn Thomas

Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their…

Abstract

Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their workforce – not even, in many cases, describing workers as assets! Describes many studies to back up this claim in theis work based on the 2002 Employment Research Unit Annual Conference, in Cardiff, Wales.

Details

Management Research News, vol. 25 no. 8/9/10
Type: Research Article
ISSN: 0140-9174

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Book part
Publication date: 1 January 2012

Christian Maravelias, Torkild Thanem and Mikael Holmqvist

In contrast to the largely functionalist and apolitical literature which dominates organisational scholarship on exploitation and exploration after March, this paper seeks…

Abstract

In contrast to the largely functionalist and apolitical literature which dominates organisational scholarship on exploitation and exploration after March, this paper seeks to complement this view of exploitation and exploration with a Marxist reading which is unwittingly implied by these terms. More specifically, we combine neo-Marxist and paleo-Marxist arguments to more fully understand the conflictual relations that underpin exploitation and exploration in the management of firms. This enables us to address both the objective and subjective dimensions of exploitation and exploration which firms and workers are involved in through the contemporary capitalist labour process. We illustrate this by drawing on a case study of a large Swedish manufacturing firm which sought to improve lean production by systematically helping employees to explore their own lifestyles and possibilities for a healthier and happier life.

Details

Managing ‘Human Resources’ by Exploiting and Exploring People’s Potentials
Type: Book
ISBN: 978-1-78190-506-7

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Article
Publication date: 1 June 2002

Pierre McDonagh and Clifford J. Shultz II

Abstract

Details

European Journal of Marketing, vol. 36 no. 5/6
Type: Research Article
ISSN: 0309-0566

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Book part
Publication date: 18 April 2016

Rita Bissola and Barbara Imperatori

Based on stakeholder theory, human resource management literature, and the main research streams on engagement, this study aims to develop and validate a scale of…

Abstract

Purpose

Based on stakeholder theory, human resource management literature, and the main research streams on engagement, this study aims to develop and validate a scale of stakeholder engagement specifically suitable for the social enterprise domain. Despite the evidence that stakeholder management is crucial and specific for the social enterprise domain, there is not yet an established measure of stakeholder engagement that can be used to foster the design of the effective organizational practices to manage the specific stakeholder relationship in the social enterprise context.

Methodology/approach

A survey among 328 social enterprise stakeholders working in a variety of enterprises, roles, jobs (i.e., employees, social entrepreneurs, and volunteers) enables us to validate a comprehensive and multidimensional scale of stakeholder engagement.

Findings

The new measure includes dimensions of job, enterprise, organizational formula, professional, and social engagement. Results advance some practical and theoretical considerations both for the social enterprise research and for the engagement literature.

Details

Governance and Performance in Public and Non-Profit Organizations
Type: Book
ISBN: 978-1-78635-107-4

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