Search results

The purpose of this research is to further examine the relationship between organizational culture and a strategic approach to quality, as embodied in Malcolm Baldrige Quality award criteria. To accomplish this, a questionnaire was developed for a postal survey. The questionnaire was based upon the Competing Values Model of Culture and the Baldrige Award criteria to define the position of the company in their strategic quality approach. This questionnaire was then sent to 1000 members of the American Society for Quality. A total of 219 usable responses were received and analyzed. The results indicate that higher Baldrige scores tend to be significantly related to the Adhocracy and Group cultural types.

Means, medians and SD for available socio‐economic status (SES) black‐white differences are here substituted for those of IQ in a between‐groups model published by the author over a decade ago. The goodness of fit of the SES variables used is compared with that for the earlier IQ data. Even when SES variables are relatively successful this can be viewed as additional evidence of the importance of IQ differences to black‐white differences in delinquency.

Purpose — In this chapter a case will be made for the importance of measuring well-being in transport mobility research. A number of well-being measures and determinants of well-being will be presented in reference to the current project. This chapter will then conclude with some practical recommendations for transport mobility researchers wishing to include well-being measures in their future studies.

Methodology — Measurement methods associated with previous transport mobility and well-being research will be critically examined so that strengths and limitations can be identified. The measurement approach to well-being adopted for the current project will be presented and associated challenges experienced by the research team will then be discussed.

Findings — A review of the extant transport mobility research which includes an assessment of well-being shows that it is not uncommon for unstandardised measures of well-being to be adopted. In addition, exploration of relationships between transport mobility and well-being are often undertaken without any consideration of potential moderating or mediating factors. More work is needed to advance our knowledge of the transport mobility and well-being relationship and the underlying mechanisms driving this relationship. Research also needs to focus on undertaking longitudinal studies which will enable causation to be established.

Research relying on laboratory protocol and case studies has demonstrated positive effects from cognitive conflict and controversy. Reported benefits have included better judgments, improved strategic decisions and a better understanding of others' positions. This study develops and assesses the psychometric properties of an instrument designed to examine decision conflict in field settings. This instrument was administered on site to 63 managers. Factors identified in the instrument were disagreement, openness, and control. Interestingly, the openness dimension was positively associated with job commitment. The control factor was inversely associated with job satisfaction.

With the advent of fierce international competition in today's industrial business environment, it has become imperative for companies to reevaluate the cost/price/value relationship of their products. In particular, highly competitive products require much closer attention to and control of the cost/price/value relationship to ensure continuing profitability. This paper examines one such product in an actual industrial setting (pseudonyms have been used to maintain data confidentiality) using a rather comprehensive conceptual framework based on Market Structure Analysis concepts. The proposed framework basically represents the industrial buying decision process which is both multiattribute and multiagent in nature. As pointed out by Sheth (1973) and Choffray and Lilien (1980), these industrial decision processes tend to become extremely complex due to heterogeneity among decision makers.