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Throughout its history, information retrieval has struggled to handle contradictory needs of system oriented and user‐oriented research. Information retrieval has gradually, starting in the 1960s, moved toward handling the needs of the user. This paper aims to consider the way boundaries toward the user and user‐oriented perspectives are drawn, renegotiated and re‐drawn.

The central concept of relevance is seen as a boundary concept, complex and flexible, that is continuously redefined in order to manage boundaries. Five influential research papers from the 1960s and early 1970s are analysed in order to understand usage of the concept during a period when psychological and cognitive research tools began to be discussed as a possibility.

Relevance does not only carry an explanatory function, but also serves a purpose relating to the identity of the field. Key contributions on research on relevance seems to, as a by‐product, draw a boundary giving legitimacy to certain theoretical resources while demarcating against others. The strategies that are identified in the key texts are intent on finding, representing, justifying and strengthening a boundary that includes and excludes a reasonable amount of complexity associated with the user.

The paper explores a central concept within information retrieval and information science in a new way. It also supplies a fresh perspective on the development of information retrieval during the 1960s and 1970s.

The objective of the paper is to amalgamate theories of text retrieval from various research traditions into a cognitive theory for information retrieval interaction. Set in a cognitive framework, the paper outlines the concept of polyrepresentation applied to both the user's cognitive space and the information space of IR systems. The concept seeks to represent the current user's information need, problem state, and domain work task or interest in a structure of causality. Further, it implies that we should apply different methods of representation and a variety of IR techniques of different cognitive and functional origin simultaneously to each semantic full‐text entity in the information space. The cognitive differences imply that by applying cognitive overlaps of information objects, originating from different interpretations of such objects through time and by type, the degree of uncertainty inherent in IR is decreased. Polyrepresentation and the use of cognitive overlaps are associated with, but not identical to, data fusion in IR. By explicitly incorporating all the cognitive structures participating in the interactive communication processes during IR, the cognitive theory provides a comprehensive view of these processes. It encompasses the ad hoc theories of text retrieval and IR techniques hitherto developed in mainstream retrieval research. It has elements in common with van Rijsbergen and Lalmas' logical uncertainty theory and may be regarded as compatible with that conception of IR. Epistemologically speaking, the theory views IR interaction as processes of cognition, potentially occurring in all the information processing components of IR, that may be applied, in particular, to the user in a situational context. The theory draws upon basic empirical results from information seeking investigations in the operational online environment, and from mainstream IR research on partial matching techniques and relevance feedback. By viewing users, source systems, intermediary mechanisms and information in a global context, the cognitive perspective attempts a comprehensive understanding of essential IR phenomena and concepts, such as the nature of information needs, cognitive inconsistency and retrieval overlaps, logical uncertainty, the concept of ‘document’, relevance measures and experimental settings. An inescapable consequence of this approach is to rely more on sociological and psychological investigative methods when evaluating systems and to view relevance in IR as situational, relative, partial, differentiated and non‐linear. The lack of consistency among authors, indexers, evaluators or users is of an identical cognitive nature. It is unavoidable, and indeed favourable to IR. In particular, for full‐text retrieval, alternative semantic entities, including Salton et al.'s ‘passage retrieval’, are proposed to replace the traditional document record as the basic retrieval entity. These empirically observed phenomena of inconsistency and of semantic entities and values associated with data interpretation support strongly a cognitive approach to IR and the logical use of polyrepresentation, cognitive overlaps, and both data fusion and data diffusion.

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Internet + and Electronic Business in China is a comprehensive resource that provides insights and analysis into how E-commerce has revolutionized and continues to revolutionize business and society in China.

Conventional studies mainly classify a term’s appearance in the retrieved documents as either relevant or irrelevant for application. The purpose of this paper is to differentiate the term’s appearances in the retrieved documents in more detailed situations to generate relevance information and demonstrate the applicability of the derived information in combination with current methods of query expansion.

A method was designed first to utilize the derived information owing to term appearance differentiation within a conventional query expansion approach that has been proven as an effective technology in the enhancement of information retrieval. Then, an information retrieval system was developed to demonstrate the realization and sustain the study of the method. Formal tests were conducted to examine the distinguishing capability of the proposed information utilized in the method.

The experimental results show that substantial differences in performances can be achieved between the proposed method and the conventional query expansion method alone.

Since the proposed information resides at the bottom of the information hierarchy of relevance feedback, any technology regarding the application of relevance feedback information could consider the utilization of this piece of information.

The importance of the study is the disclosure of the applicability of the proposed information beyond current usage of term appearances in relevant/irrelevant documents and the initiation of a query expansion technology in the application of this information.

With the vast amount of multilingual information available online, it becomes increasingly critical for libraries to use various multilingual information access techniques in order to effectively support patrons' online information requests. However, this is still a relatively under‐explored area. This paper aims to study the effectiveness and the adoptability of query expansion and translation enhancement in the context of interactive multilingual information access.

Relying on an interactive multilingual information access system called ICE‐TEA, the authors conducted a controlled experiment (English‐to‐Chinese translation) involving human subjects to assess the retrieval effectiveness, analyzed the collected search logs to examine users' behavior, and employed pre‐ and post‐questionnaires to obtain users' opinions about the system.

The results confirm that significant improvement in retrieval effectiveness can be achieved by combining query expansion with translation enhancement (as compared to a case when there is no relevance feedback). However, users' ability to understand, interact with and even perceive the complex process of searches involving the combination of query expansion and translation enhancement may greatly impact the effectiveness of the techniques. The results also confirm that human‐generated queries were short queries, which calls for careful consideration of how longer queries perform in real search because many search engines rely on longer and more complex queries.

This study examines two important relevance feedback techniques in the context of human‐involved multilingual information access. This study is a valuable addition to the information seeking behaviour literature.

In vol. 6, 1976, of Advances in Librarianship, I published a review about relevance under the same title, without, of course, “Part I” in the title (Saracevic, 1976). [A substantively similar article was published in the Journal of the American Society for Information Science (Saracevic, 1975)]. I did not plan then to have another related review 30 years later—but things happen. The 1976 work “attempted to trace the evolution of thinking on relevance, a key notion in information science, [and] to provide a framework within which the widely dissonant ideas on relevance might be interpreted and related to one another” (ibid.: 338).

In a system-based approach, replicating the web would require large test collections, and judging the relevancy of all documents per topic in creating relevance judgment through human assessors is infeasible. Due to the large amount of documents that requires judgment, there are possible errors introduced by human assessors because of disagreements. The paper aims to discuss these issues.

This study explores exponential variation and document ranking methods that generate a reliable set of relevance judgments (pseudo relevance judgments) to reduce human efforts. These methods overcome problems with large amounts of documents for judgment while avoiding human disagreement errors during the judgment process. This study utilizes two key factors: number of occurrences of each document per topic from all the system runs; and document rankings to generate the alternate methods.

The effectiveness of the proposed method is evaluated using the correlation coefficient of ranked systems using mean average precision scores between the original Text REtrieval Conference (TREC) relevance judgments and pseudo relevance judgments. The results suggest that the proposed document ranking method with a pool depth of 100 could be a reliable alternative to reduce human effort and disagreement errors involved in generating TREC-like relevance judgments.

Simple methods proposed in this study show improvement in the correlation coefficient in generating alternate relevance judgment without human assessors while contributing to information retrieval evaluation.

INSTRUCT is a multi‐user, text retrieval system which was developed as an interactive teaching package for demonstrating modern information retrieval techniques, these including natural language query processing, best match searching and automatic relevance feedback based on probabilistic term weighting. INSTRUCT has recently been extended and now additionally has facilities for query expansion using both relevance and term co‐occurrence data, for cluster‐based searching and for two browsing search strategies. These retrieval mechanisms are used to search a file of 26,280 titles and abstracts from the Library and Information Science Abstracts database; both menu‐based and command‐based searching are allowed.

The purpose of this paper is to identify distinguishing term characteristics from among the information of term appearance situations (tas) residing in the relevant/irrelevant documents retrieved for use. Terms with specific characteristics could be used in the distinguishing of user profiles, documents, pages or concepts to assist in information retrieval.

First, a method to apply the potential term characteristics in the distinguishing of user profiles in the information retrieval environment is designed. Then, an information retrieval system is developed to demonstrate the realisation and sustain the study of the method. Formal tests are conducted to examine the distinguishing capability of the potential term characteristics proposed in the method.

The results of the tests show that the potential term characteristics proposed in this study are successfully applied in the distinguishing of user profiles in the information retrieval environment.

Identification of distinguishing term characteristics would expand the ground for the IR community in the design of feature‐extraction algorithms or systems that try to cull information from structured or unstructured documents.

Most probabilistic retrieval models incorporate information about the occurrence of index terms in relevant and non‐relevant documents. In this paper we consider the situation where no relevance information is available, that is, at the start of the search. Based on a probabilistic model, strategies are proposed for the initial search and an intermediate search. Retrieval experiments with the Cranfield collection of 1,400 documents show that this initial search strategy is better than conventional search strategies both in terms of retrieval effectiveness and in terms of the number of queries that retrieve relevant documents. The intermediate search is shown to be a useful substitute for a relevance feedback search. Experiments with queries that do not retrieve relevant documents at high rank positions indicate that a cluster search would be an effective alternative strategy.