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1 – 10 of over 3000Sevgi Balıkçıoğlu Dedeoğlu, Duygu Eren, Nilufer Sahin Percin and Şule Aydin
The primary purpose of this study is to reveal how the local food consumption intentions of international tourists are influenced by core variables of the theory of planned…
Abstract
Purpose
The primary purpose of this study is to reveal how the local food consumption intentions of international tourists are influenced by core variables of the theory of planned behavior (TPB). The secondary purpose is to explore the moderating role of responsible tourist behavior in these relationships.
Design/methodology/approach
The present research was conducted on international tourists visiting Antalya, Turkey. The research data, collected from a total of 457 respondents, were tested and analyzed via partial least squares-structural equation modeling (PLS-SEM).
Findings
Attitudes toward local food and perceived behavioral control have a positive and significant impact on local food consumption intention. Also, responsible tourist behavior has a moderating effect on both the relationship between attitude toward local food and local food consumption intention and the relationship between subjective norms and local food consumption intention.
Practical implications
In their advertising campaigns, destination management organizations (DMOs) and local restaurants should prepare more sentimental advertising content by further focusing on nonrenewable limited resources of the destination and addressing tourists’ role in consuming the limited resources in question. Thus, tourists’ sense of responsibility toward destinations may be increased, possibly stimulating enhancement in their local food consumption intentions.
Originality/value
This study explores the role of responsible tourist behavior in the construct of local food consumption through the lens of TPB. Said construct was included in the local food consumption intention model. This endeavor has paved the way for unraveling the interaction between responsible tourist behavior, attitudes and subjective norms, all of which are fundamental elements of the TPB toward increasing local food consumption intentions. This constitutes a remarkable contribution in understanding the local food consumption behavior of tourists. Moreover, because local food will be consumed in local restaurants located in the destinations, understanding the local food consumption intentions of tourists will enable local restaurants to develop innovative products by focusing on local food.
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The purpose of this paper is to examine the effect of a destination positioning itself as a responsible tourist destination to improve its image.
Abstract
Purpose
The purpose of this paper is to examine the effect of a destination positioning itself as a responsible tourist destination to improve its image.
Design/methodology/approach
A review of the literature pertaining to responsible tourism management, crime risk and destination image.
Findings
This paper observes that responsible tourism policy can help improve the image of destination South Africa.
Research limitations/implications
This paper provides recommendations for destinations impacted by a negative global perception or being seen as a risky area to travel to, in the context of crime.
Originality/value
This paper examines the role of responsible tourism management in countering the negative image of crime risk in South Africa. In general, there is a dearth of research on this association.
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Responsible tourism has four responsibility areas of economic, social, cultural and environmental responsibilities. In this setting, the current study empirically analyses the…
Abstract
Purpose
Responsible tourism has four responsibility areas of economic, social, cultural and environmental responsibilities. In this setting, the current study empirically analyses the roles of these four responsibility areas of responsible tourism to develop the life satisfaction of the community in the selected destinations. The study also analyses the intervening mechanisms of community well-being that transform the perceived responsibilities of responsible tourism into life satisfaction.
Design/methodology/approach
For testing the study propositions, a questionnaire-based survey was conducted among 493 community-based individuals selected from different destinations in Kerala, India.
Findings
The study results supported that the responsibility areas, such as social, economic, cultural and environmental, carry significant influence on the life satisfaction of the community. Further, the mediation analysis reported responsibilities of responsible tourism influence the outcome of life satisfaction; economic responsibility through material well-being, social responsibility through community well-being, cultural responsibility through emotional well-being and environmental responsibility through health and safety well-being.
Practical implications
These study findings provide very compelling insights that can help to improve the community well-being and welfare of tourism destinations. Effective management of the community involved with the tourism destinations enhances destination attractiveness and facilitates responsible tourism actions of the tourists.
Originality/value
The major attraction of the study is that it is from a tourist destination practicing responsible tourism. Results emanating from field evidence clubbed with strong theoretical support concepts of sustainable development and responsible tourism.
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Marko Peric and Jelena Djurkin
Providing a new approach to the destination management oriented on the social responsibility and keeping the interests of local community at the forefront of tourism development…
Abstract
Purpose
Providing a new approach to the destination management oriented on the social responsibility and keeping the interests of local community at the forefront of tourism development. The paper aims to discuss these issues.
Design/methodology/approach
Key concepts from systems theory, stakeholder management and social enterprises theories are rethought from the perspective of tourist destination. Main characteristics of the model of community-based organisational structure are identified as well as demands for socially responsible practices and a case study method is used for holistic and in-depth analysis on a real community-based tourism enterprise (CBTE).
Findings
The paper proposed innovative socially responsible organisational business model aiming to serve the interests of local community. Interlinking the economic and social objectives in managing the tourist offer on destination level is the critical issue when cooperation of various stakeholders is concerned.
Originality/value
The paper provides new insight on organising the tourism offer in the destination by using CBTE model. Findings might give impetus for new lines of research oriented on socially sustainable organisational models for responsible destinations. Recommendations suggested by the paper can be used in designing new destination management organisations oriented on developing community-based tourism practices in socially responsible manner.
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Osman M. Karatepe, Hamed Rezapouraghdam, Raheleh Hassannia, Taegoo Terry Kim and Constanța Enea
This paper investigates the interrelationships of destination social responsibility (DSR), emotional attachment, self-congruity, experiential satisfaction and environmentally…
Abstract
Purpose
This paper investigates the interrelationships of destination social responsibility (DSR), emotional attachment, self-congruity, experiential satisfaction and environmentally responsible behavior (ERB).
Design/methodology/approach
Using a sample of 294 visitors to the Guangzhou Zoo in China, this study tested the aforementioned relationships via structural equation modeling.
Findings
Emotional attachment mediates the effect of DSR on experiential satisfaction, while emotional attachment and experiential satisfaction mediate the effect of DSR on ERB sequentially. Moreover, self-congruity moderates the relationship between DSR and emotional attachment.
Practical implications
The management of zoos should use DSR communication strategies more proactively to make visitors become well-aware of their economic, philanthropic, environmental and social activities in the host community. This will result in many positive consequences, including visitors’ ERBs.
Originality/value
The study adds to the DSR literature by introducing multiple mediation mechanisms and paths that lead to visitors’ ERBs.
目的
我们的论文调查了目的地社会责任 (DSR) 情感依恋、自我一致性、体验满意度和对环境负责的行为 (ERB) 之间的相互关系。
设计/方法/方法
我们的研究以中国广州动物园的 294 名游客为样本, 通过结构方程模型测试了上述关系。
发现
情感依恋介导 DSR 对体验满意度的影响, 而情感依恋和体验满意度依次介导 DSR 对 ERB 的影响。 此外, 自我一致性调节 DSR 与情感依恋之间的关系。
实际意义
动物园的管理层应该更积极地使用 DSR 沟通策略, 让游客充分了解他们在东道社区的经济、慈善、环境和社会活动。 这将带来许多积极的后果, 包括访客的 ERB。
独创性/价值
该研究通过引入多种调解机制和导致访客 ERB 的路径增加了 DSR 文献。
Propósito
nuestro artículo investiga las interrelaciones de la responsabilidad social del destino (DSR), el apego emocional, la autocongruencia, la satisfacción experiencial y el comportamiento ambientalmente responsable (ERB).
Diseño/metodología/enfoque
utilizando una muestra de 294 visitantes del zoológico de Guangzhou en China, nuestro estudio probó las relaciones antes mencionadas a través del modelo de ecuaciones estructurales.
Hallazgos
el apego emocional media el efecto de DSR en la satisfacción experiencial, mientras que el apego emocional y la satisfacción experiencial median el efecto de DSR en ERB secuencialmente. Además, la autocongruencia modera la relación entre DSR y apego emocional.
Implicaciones prácticas
la administración de los zoológicos debe utilizar estrategias de comunicación de DSR de manera más proactiva para que los visitantes estén bien informados sobre sus actividades económicas, filantrópicas, ambientales y sociales en la comunidad anfitriona. Esto tendrá muchas consecuencias positivas, incluidos los ERB de los visitantes.
Originalidad/valor
el estudio se suma a la literatura de DSR al presentar múltiples mecanismos de mediación y caminos que conducen a los ERB de los visitantes.
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Hugues Séraphin and Vanessa G.B. Gowreesunkar
This concluding paper filters out meaningful marketing strategies that could be used to re-position and re-establish tourism destinations struggling with negative image. Drawing…
Abstract
Purpose
This concluding paper filters out meaningful marketing strategies that could be used to re-position and re-establish tourism destinations struggling with negative image. Drawing from a collection of case studies around the world, this paper aims to provide evidence from post-colonial, post-conflict and post-disaster destinations to anchor the overall conclusion of the theme issue.
Design/methodology/approach
This paper summarizes key issues faced by destinations plagued with a negative image and identifies adaptive marketing strategies based on existing marketing theories and success stories from struggling destinations.
Findings
Destinations with a negative image are mostly post-colonial, post-conflict or post disaster destinations (or all of the three combined), and despite their poor (if no) marketing strategies, they continue to struggle to find their share in the tourism market. This paper highlights four main challenges of such destinations and proposes that adaptive marketing strategies can turn the situation of struggling destinations to a situation of emerging destinations. Marketing strategies that are cited in this theme are based on empirical evidence and they are communication strategy, differentiation and promotion of responsible and health tourism, heritage tourism, cluster tourism and the involvement of destination marketing organisations.
Originality/value
This paper takes a somewhat different approach and proposes adaptive marketing strategies for struggling destinations. These are based on the notion that the consequences of not addressing negative image also impacts on established destinations that have to cope with increased capacity. The value of this paper is that it draws from empirical evidence, each unique in their own right and re-establishes how post-colonial, post-conflict and post-disaster destinations could improve while highlighting their potential and limiting factors.
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Pasquale del Vecchio, Caterina Malandugno, Giuseppina Passiante and Georgia Sakka
The paper aims to shed new light on the process of value creation and business model innovation resulting from circular economy in the context of smart tourism.
Abstract
Purpose
The paper aims to shed new light on the process of value creation and business model innovation resulting from circular economy in the context of smart tourism.
Design/methodology/approach
The study embraces a qualitative and exploratory approach related to a single case study. Data have been collected through the integration of web-based desk analysis, interviews and social big data analytics.
Findings
Findings are related to Ecobnb, a network-based tourism company, coherent with the principles of value creation and business model innovation in the context of circular economy and smart tourism.
Research limitations/implications
The study allows understanding of how smart tourism and circular economy can represent two important lenses for managing complexity and driving tourism companies and destinations toward sustainable and smart value creation processes.
Practical implications
Practical implications arise for managers and destination makers in terms of innovation of the tourism management and transition of the business models toward a circular configuration.
Social implications
The study offers social implications by contributing to the dissemination of a culture of sustainability in tourism management and active involvement of local stakeholders in the growth of a tourism destination.
Originality/value
The study provides an original contribution to the debate on tourism by highlighting the obsolescence of traditional models of management in tourism companies and destinations, seen during the recent pandemic emergence, could be solved through the virtuous integration of digital technologies and sustainable approaches.
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Xavier Font, Richard Tapper and Janet Cochrane
This paper demonstrates how the tour operating industry must take responsibility of the sustainability of its suppliers as part of the quality expected by tourists, in order to…
Abstract
Purpose
This paper demonstrates how the tour operating industry must take responsibility of the sustainability of its suppliers as part of the quality expected by tourists, in order to remain competitive.
Design/methodology/approach
Case studies resulting from telephone surveys, interviews and document searches. The theoretical approach is that of using sustainable supply chain management both as a method of corporate social responsibility and a strategy for industry survival.
Findings
Price wars have forced mass tourism operators to small margins, while ignoring the growing special interest market. Sustainability is now part of quality expectations and the industry as a whole has to reinvent itself to meet changing demands, while also embedding corporate social responsibility in a way that makes business sense.
Research limitations/implications
The challenge is transferring experience to less sophisticated and mature markets, where at present there is little evidence of demand for sustainable products.
Practical implications
Industry wide standards are necessary as the lever for change in those industries where short return on investment eco‐savings will not be possible, and where the future of a whole industry relies on joint action.
Originality/value
The paper makes a contribution to the limited knowledge of sustainable supply chain management in the service sector. Most research emphasizes environmental issues in manufacturing.
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Mana Khoshkam, Azizan Marzuki, Robin Nunkoo, Amin Pirmohammadzadeh and Shaian Kiumarsi
The revival of local foods in the tourism context plays a significant role in attracting visitors. Unexpectedly, empirical evidence on food festivals aimed at reviving local…
Abstract
Purpose
The revival of local foods in the tourism context plays a significant role in attracting visitors. Unexpectedly, empirical evidence on food festivals aimed at reviving local cuisine in non-Western countries is scarce. This study aimed to examine and clarify the concept of food culture attributes on visitors' satisfaction and patronage intention in a food festival setting to revive local foods.
Design/methodology/approach
A quantitative approach was used. Convenience sampling and questionnaires were administered to 172 attendees as the final response to a food festival. The conceptual framework identifies the assumptions of structural equation modelling (SEM).
Findings
Food culture attributes significantly impacted visitor satisfaction based on the results. Cooking methods had an insignificant influence on satisfaction and indirect effects on patronage intention. Additionally, the authors persuaded satisfaction to act as a mediator, and food culture was a significant contributor to the hypothesised framework.
Originality/value
To the best of the authors’ knowledge, this is one of the first empirical studies to employ food culture attributes (flavour, presentation, cooking method and gastronomic identification) and patronage intention in the mediating role of satisfaction with Iranian cultural heritage as a revival of a visitor’s attraction towards local cuisine. The results revealed that the resurrection of local dishes serves as an alternative truth that aids in preserving Iranian cultural heritage.
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Martina G. Gallarza and Irene Gil
This work aims to introduce the usefulness of the concept of value for tourism research both conceptually and empirically. Destination and tourism services can be better…
Abstract
Purpose
This work aims to introduce the usefulness of the concept of value for tourism research both conceptually and empirically. Destination and tourism services can be better understood if analysed through the multidimensionality of value, as the tourist can simultaneously experience several factors: affective and cognitive, social and personal, active and reactive.
Design/methodology/approach
From literature review, Holbrook's conceptual framework (definition and typology) is chosen to investigate the dimensionality of consumer value in a travel‐related context (students' tourism behaviour). An empirical investigation on one of his conceptual axes – the relativistic character of consumer value – is presented.
Findings
Several research questions are proposed regarding the relativity of value, using the t‐test contrast of hypothesis: dimensions of value (efficiency, quality, play, aesthetics and social value) and a measure of overall perceived value are tested as being personal (they vary across people), comparative (with differences among objects) and situational (specific to the context).
Research limitations/implications
The results presented can fully confirm the relativistic character of value dimensions; hence, the value concept is useful for analysing tourism experiences. Nevertheless, the analysis is made interpersonally. Real intrapersonal measurements on these variations with longitudinal studies are recommended for further research. The scope of this work could be broadened by testing additional axes of Holbrook's typology.
Practical implications
Tourism managers should regard the helpfulness of perceived value as a segmentation tool. Because of its multidimensionality, different facets of services value can be enhanced for different consumers, reinforcing in this way the strategic usefulness of value.
Originality/value
Although Holbrook's types of value have been the subject of several conceptual debates there are very few empirical works on it. Any multidimensional approach to value shows the richness and complexity of the value concept, but Holbrook's dimensionality is particularly interesting because it encompasses and interrelates all relevant facets of the tourism experience.
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