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The paper aims to present the case study of Arillas, a small beach resort on Corfu, Greece, where the locals have taken their fate into their own hands in the middle of a crisis. It presents the historical background of the development of tourism in Arillas, the actions that have been undertaken by the local stakeholders to actively participate in the management of the village and to attract alternative, responsible and sustainable forms of tourism to Arillas, and the main players contributing to this process, as well as a look at three important themes contributing to the change.

The paper is based on an empirical study spanning many years by a local inhabitant who has an affinity with place management and marketing. It also includes some conclusions of a quantitative, questionnaire-based customer satisfaction survey carried out in 2011 and 2012 among 600 visitors. The analysis of the quantitative data was carried out by the Head of the Corfu Department of the National Tourism Organisation of Greece.

The paper demonstrates how a shared vision, combined with empowerment and communication among local stakeholders on improving the place, as well as many joint actions carried out on a volunteer basis have, first of all, dramatically increased the level of engagement of the locals in the present and future of Arillas, and second they have attracted and are attracting more individual travellers who are coming for the hospitality, local food and products, music and cultural festivals, walking, yoga and meditation rather than the outdated mass tourism model.

It would be very interesting to perform another quantitative, questionnaire-based survey now to compare the results to those of 2012.

This paper demonstrates that a bottom-up, horizontal approach to placemaking and place marketing can yield substantial results even (or especially) in an adverse economical and social environment.

The sustainable development goals (SDGs) agreed at a United Nations General Assembly in 2015 embrace an ambitious and wide ranging set of global environmental, social and economic issues designed to effect a transition to a more sustainable future. The United Nations called on all governments to pursue these ambitious goals but also acknowledged the important role of the private sector in addressing the SDGs. This paper offers an exploratory review of how some of the UK's largest volume housebuilders publicly claim to be committed to addressing the SDGs.

The paper provides an outline of the characteristics of sustainable development, of the SDGs and of the frame of reference and method of enquiry employed in the study, prior to reviewing the findings from the largest UK housebuilders.

The findings revealed that seven of the largest housebuilding companies claimed to be committed to contributing to the SDGs, though the scale and the extent of their claimed commitments varied. In reviewing the housebuilders approach to the SDGs, the authors drew attention to three challenges the housebuilders may face in pursuing their claimed commitment to the SDGs, namely, concentrating on specific goals, measurement and reporting.

The paper offers an accessible review of how seven of the UK's largest housebuilders claimed to be committed to addressing the SDGs.

Placemaking is an established practice and research field. It takes on a spatial dimension created through a socio-political process where value and meaning are assigned to settings. An emerging concept, sustainability citizenship relies on social actors creating sustainable urban settings by working, sometimes, “outside” formal planning; offering an evolutionary step in the creation and understanding of community realised places. The purpose of this paper is twofold: examine one of Bogotá, Colombia’s informal settlements to explore the placemaking/sustainability citizenship relationship, and use this exploration as a means to argue the appropriateness of sustainability citizenship when investigating/realising settings in Bogotá’s informal settlements.

To address the paper’s aim, books, journal articles and monographs related to citizen/community participation, placemaking, citizenship (in Latin America and conceptually) and sustainability citizenship were collected and critically reviewed. Identification of these documents was achieved through a literature review of the library database at Deakin University and Pontificia Universidad Javeriana and the co-authors of this paper contributing to and reviewing submissions to the 2016 Routledge publication, Sustainability Citizenship. Field observation and engagement with the citizenry living in the informal settlements of Bogotá, Colombia were conducted at various times in 2013, 2014 and 2017.

Sustainability citizenship and placemaking are linked through their “process-driven” approach to realising places and use of the citizenry to enact change. In Bogotá, Colombia’s informal settlement of Caracoli, public spaces are created outside formal planning processes through alternative path dependencies and the resourcefulness of its citizens. Sustainability citizenship, rather than placemaking, can work outside formal planning and manoeuvre around established path dependencies, which offers an evolutionary step in the creation and understanding of community realised places in the global south.

This paper provides insight into the use of placemaking when explaining the realisation process of Bogotá, Colombia’s informal settlements. The paper’s contents also explore the placemaking/sustainability citizenship relationship, which in terms of the latter is a new citizenry dimension that can be used to provide new insight into the realisation process of public spaces in Bogotá’s informal settlements.

More research is needed to consider residents’ perceptions prior to hosting large-scale events. This paper contributes new insight on residents’ perceptions of placemaking analysed by considering awareness, enthusiasm and participation prior to hosting a large-scale event. Placemaking is becoming increasingly important and this insight can help planners understand how locals perceive change and event planning preparations.

454 residents of Rijeka, Croatia completed a survey (seven-point Likert scale) of 17 placemaking principles, asked in three ways: (1) how you feel; (2) how you believe people near you feel and (3) if you feel that planning/preparing for ECoC 2020 has made a difference. The data analysis considers socio-demographics and the significance of awareness, enthusiasm and participation as factors affecting residents’ perceptions of placemaking.

The study found respondents originally from Rijeka expressed statistically significant higher level of agreement. Where statistically significant differences exist, female respondents expressed statistically significant higher levels of agreement. For six statements, the distribution of results was not similar for all age groups. Awareness and enthusiasm seems to influence placemaking principles to a greater extent than participation in this study, but all have proven to have statistically significant positive impacts on the placemaking principles assessed.

Planners need to focus on effective promotional activities aimed at awareness and enhance enthusiasm to help increase perceptions of placemaking and increase local quality of life.

explores perceptions of “self” and “how others feel” by assessing principles of placemaking associated with the case of Rijeka. This allows researchers to explore understandings of how people perceive the attitudes of their fellow residents.

The predominant neoliberal structure of capitalism and tourism as the fuel of capitalism exposes growing problems of injustice, unfairness and inequality. Places and communities around the world are currently expressing the need for radical changes in placemaking to be able to think, plan and act differently. This theoretical contribution adopts a humanistic management (HM) perspective of placemaking to promote places where people enjoy living, working, interacting and having meaningful experiences. Tourist destinations are relevant places to discuss the application of HM principles in practice and promote humanistic destinations and the humanisation of placemaking. This chapter concludes by arguing for an interface with eco-centric and posthumanist transformative approaches to promote holistic value-based placemaking and regeneration of places.

This paper aims to examine urban community gardens from the urban planning perspective. The paper analyses the Berlin case study Himmelbeet and its relation to the concept of critical placemaking (Toolis, 2017) and placemaking principles of Madden and Schwartz (1999).

The study is based on participatory action research. It examines one specific case study in Berlin where the author volunteered for several years. The set of placemaking principles is used as an ex-post analysis tool to evaluate how the community garden meets the criteria of placemaking.

The paper shows that the urban community garden can be considered as a placemaking scheme although it was not planned with placemaking instruments. The garden’s placemaking process shows strategies to challenge issues of exclusion, disinvestment and depoliticization of public spaces and thus exemplifies the possibilities of citizen-controlled placemaking processes.

The paper links placemaking with urban community gardens by assessing the placemaking principles and discussing the criteria of critical placemaking. The paper also contributes to a better understanding of urban community gardens in relation to current trends of austerity and urban inequalities.

Social media have become a key part of placemaking. Placemaking revolves around collaboration between multiple stakeholders, which requires ongoing two-way communication between local government and citizens. Although social media offer promising tools for local governments and public professionals in placemaking, they have not lived up to their potential. This paper aims to uncover the tensions and challenges that social media bring for public professionals at the street level in placemaking processes.

This study aims to fill this gap with a case study of area brokers engaged in online placemaking in Amsterdam. In total, 14 in-depth semi-structured interviews were conducted, focusing on area brokers’ social media practices, perceptions and challenges. The authors used an open coding strategy in the first phase of coding. In the second phase, the authors regrouped codes in thematic categories with the use of sensitizing concepts derived from the theoretical review.

The use of social media for placemaking imposes demands on area brokers from three sides: the bureaucracy, the affordances of social media and affective publics. The paper unpacks pressures area brokers are under and the (emotional) labour they carry out to align policy and bureaucratic requirements with adequate communication needed in neighbourhood affairs on social media. The tensions and the multidimensionality of what is required explain the reluctance of area brokers to exploit the potential of social media in their work.

Several studies have addressed the use of social media in placemaking, but all neglected the perspective of street-level bureaucrats who shape the placemaking process in direct contact with citizens.

While the theoretical interaction of the creative and cultural industries and entrepreneurship in business is gaining attention in the literature, such entrepreneurial practices are extending their role and position in the economy and in urban areas undergoing transformation. The purpose of this paper is to contribute to that literature by generating a model that links creative entrepreneurship with urban transformation as places see and expect continuous change and development.

The authors adopt a conceptual approach, embedded in a triple helix model, of creative entrepreneurship and urban transformation of the Baltic Triangle area of Liverpool, England. The authors inform this through a case study analysis, including qualitative interview data relating to the Baltic Creative.

The authors demonstrate the need for interdisciplinary research to assess value creation, value delivery and innovation as contributors to urban transformation based on creative entrepreneurship, while at the same time resulting in creative placemaking.

This is a conceptual paper that will be used to frame future empirical research on generating additional insight by interviewing key actors to heighten understanding of innovation, value creation and value delivery process of placemaking, creative change and urban transformation.

This work can help inform creative policymaking, planning and development to achieve both social and economic impacts for a place and the wider region.

The authors both contextualize and show the transferability of the model, using the example of Liverpool’s Baltic Creative in Liverpool’s Baltic Triangle area of the city, highlighting the impact of creative change.