Books and journals Case studies Expert Briefings Open Access
Advanced search

Search results

1 – 10 of over 72000
To view the access options for this content please click here
Article
Publication date: 7 January 2014

How important are different socially responsible marketing practices? An exploratory study of gender, race, and income differences

Anthony Patino, Velitchka D. Kaltcheva, Dennis Pitta, Ven Sriram and Robert D. Winsor

The purpose of this paper is to examine the importance consumers place on various types of socially responsible marketing practices, and whether the level of importance…

HTML
PDF (367 KB)

Abstract

Purpose

The purpose of this paper is to examine the importance consumers place on various types of socially responsible marketing practices, and whether the level of importance varies by gender, race, and consumers' income.

Design/methodology/approach

A survey was designed that asked subjects their attitudes toward the various social marketing practices that were uncovered through an analysis of recent literature from ABI-Inform, Fordham University's Center for Positive Marketing and focus groups. The survey was administered to 232 subjects and included information regarding race, gender, and income. Survey results were analyzed using latent class analysis (LCA). The results of the LCA were used to develop a correspondence analysis map.

Findings

The results confirm the importance of key demographic factors (income, gender, and race) in understanding consumers' perceptions of socially responsible marketing.

Research limitations/implications

One limitation is that the sample was collected in Baltimore, Maryland and not entirely representative of the population of the USA. Another limitation is that consumers’ perceptions of socially responsible marketing are only captured at one point in time rather than showing the evolution of a belief.

Practical implications

Marketers need to target their messages carefully if they are promoting socially responsible marketing as a differentiating factor. Understanding how each demographic group responds to these socially responsible marketing messages can assist managers in their promotional efforts.

Originality/value

Limited research has been completed that segments the market with regards to socially responsible marketing options. The research explores these segments by surveying active consumers.

Details

Journal of Consumer Marketing, vol. 31 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JCM-10-2013-0733
ISSN: 0736-3761

Keywords

  • Segmenting
  • Socially responsible marketing

To view the access options for this content please click here
Article
Publication date: 1 September 2006

Responsibile marketing to children and their families

Anette Pettersson and Christina Fjellstrom

Discusses the role of food marketing to children and how responsible marketing may facilitate healthy foodways.

HTML
PDF (78 KB)

Abstract

Purpose

Discusses the role of food marketing to children and how responsible marketing may facilitate healthy foodways.

Design/methodology/approach

Reports research on children as consumers and the consumer socialization process, where the role of media and brands are stronger influencing agents than before. Describes the criticism against child advertisements and the use of entertainment in marketing to children, especially in positioning unhealthy food products. Continues with describing the industry’s response in terms of conducting responsible marketing through self‐regulation.

Findings

Suggests that healthy food habits can be facilitated by making healthy food available, by promoting well‐being and through making healthy food entertaining. Several aspects in children’s experiences of fun ought to be considered in the marketing process. Responsible acting among producers and marketers is a way of forming emotional relationships and thus of creating consumer loyalty.

Practical implications

Several parallel actions are suggested to establish healthy food habits; consumer education among children along with legal restrictions and responsible marketing. The cultural meaning of food makes a subject for future research on promoting healthy food habits. It is further suggested that marketers, teachers and nutritionists should learn from each other to establish healthy eating among children and their families.

Originality/value

Responsible marketing in making healthy food attractive to children and their families makes an advantageous alternative satisfying both industry and consumer needs in the long run.

Details

Young Consumers, vol. 7 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/17473610610717928
ISSN: 1747-3616

Keywords

  • Responsible marketing
  • Foodways
  • Consumer socialization
  • Brands
  • Advertising, entertainment

To view the access options for this content please click here
Article
Publication date: 5 June 2020

Transglobal leadership approach to sustainable tourism competitiveness at tourism sector-engaged MSMEs through integrated human resource performance and responsible marketing

Adya Hermawati

This study aims to examine the effect of transglobal leadership on quality of work life (QWL), job involvement, organizational citizenship behavior (OCB) and human…

HTML
PDF (1000 KB)

Abstract

Purpose

This study aims to examine the effect of transglobal leadership on quality of work life (QWL), job involvement, organizational citizenship behavior (OCB) and human resource (HR) performance of tourism sector-engaged micro, small and medium enterprises (MSMEs) in East Java; to examine the moderating role of QWL, job involvement and OCB in the effect of transglobal leadership on HR performance of tourism sector-engaged MSMEs in East Java; to examine the effect of HR performance of tourism sector-engaged MSMEs on responsible tourism marketing and sustainable tourism competitiveness in East Java; and to examine the mediating role of responsible tourism marketing in the effect of HR performance of tourism sector-engaged MSMEs on sustainable tourism competitiveness in East Java.

Design/methodology/approach

The population of this research was all HR executives of tourism sector-engaged MSMEs in East Java and domestic and foreign tourists in East Java. The sampling of the tourism sector-engaged MSMEs in East Java (in 16 tourism potential cities) was performed using a purposive sampling technique. Determination of the sample size was made using the minimum criterion from structural model, ranging from 100 to 200. Thus, it was determined that the number of tourism sector-engaged MSMEs studied in this research was 200 enterprises from 16 tourism potential cities in East Java. From each tourism sector MSME, four employees and three tourists were selected. In total, this research involved 800 employees and 600 tourists (both domestic and foreign).

Findings

This research found that transglobal leadership (X) , QBL (M1), job involvement (M2) and OCB (M3) had an effect on HR performance (Y). The results of this research highlighted that QWL variable (M1) moderated the effect of transglobal leadership (X) on HR performance (Y). It was found that job involvement variable (M2) moderated the effect of transglobal leadership (X) on HR performance (Y). This research also detected that OCB variable (M3) moderated the effect of transglobal leadership (X) on HR performance (Y). This research found that HR performance (Y) had an effect on responsible marketing (Z1). It was obtained in this research that HR performance (Y) also had an effect on sustainable tourism competitiveness (Z2). Finally, this research found that responsible marketing (Z1) had an effect on sustainable tourism competitiveness (Z2).

Originality/value

Regarding the originality of this research, the holistic compilation was integrated from the theoretical concept of the HR and marketing strategies through the implementation of the tourism marketing concept and application that are responsible for tourism sector-engaged MSMEs in East Java. Of course, tourists need to get a good understanding of the marketing strategy to participate in controlling the sustainable tourism competitiveness in East Java.

Details

International Journal of Tourism Cities, vol. 6 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/IJTC-06-2019-0085
ISSN: 2056-5607

Keywords

  • MSME
  • Transglobal leadership
  • Sustainable tourism competitiveness

To view the access options for this content please click here
Article
Publication date: 4 July 2016

Responsible food marketing and standardisation: an exploratory study

Georgina Cairns, Marisa De Andrade and Jane Landon

The purpose of this paper is to explore the feasibility and utility of developing an independently defined and accredited benchmark standard for responsible food marketing…

HTML
PDF (177 KB)

Abstract

Purpose

The purpose of this paper is to explore the feasibility and utility of developing an independently defined and accredited benchmark standard for responsible food marketing. To identify provisional evidence and insights on factors likely to be critical to its successful development and its capacity to strengthen the effectiveness of responsible food marketing policy.

Design/methodology/approach

Desk-based cross-policy domain case study.

Findings

There is promising evidence that the development and deployment of an evidence-based, independently defined and verified responsible food marketing standard is feasible. Provisional findings on factors critical to the development of an effective standard and strategically significant evidence gaps are presented as insights in support of future food marketing policy and research planning.

Research limitations/implications

Further investigation of these preliminary findings is required.

Practical implications

The study has provisionally identified an innovative intervention with the potential to strengthen statutory, voluntary and internationally coordinated food marketing control policy approaches.

Originality/value

This is the first report of research into the potential for an independent benchmark standard to advance and strengthen responsible food marketing policy goals.

Details

British Food Journal, vol. 118 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/BFJ-10-2015-0368
ISSN: 0007-070X

Keywords

  • Case study
  • Marketing
  • Policy
  • Exploratory research
  • Standards

To view the access options for this content please click here
Article
Publication date: 28 August 2007

Responsible drinks marketing: shared rights and responsibilities: Report of an ICAP Expert Committee

Hugh Burkitt

The purpose of this paper is to share – and provide context for – eight recommendations about responsible drinks marketing, which were developed by an Expert Committee led…

HTML
PDF (78 KB)

Abstract

Purpose

The purpose of this paper is to share – and provide context for – eight recommendations about responsible drinks marketing, which were developed by an Expert Committee led by the author in 2006. The International Center for Alcohol Policies (ICAP) and its sponsors have long recognized the importance of maintaining integrity and high standards in the marketing of beverage alcohol products.

Design/methodology/approach

An Expert Committee was convened from 30 May to 2 June, 2006, with participants who were selected from each region of the world, representing the perspectives of marketers, regulators, beverage alcohol producers, researchers and consumers. The result of their work together was a report entitled, Responsible Drinks Marketing: Shared Rights and Responsibilities, which included the eight recommendations presented in this article.

Findings

Recommendations focus on three distinct contexts: understanding perspectives on responsible drinks marketing; unifying principles for marketing worldwide; and best practice strategies for marketers.

Practical implications

Alcohol beverages have been an integral part of societies for thousands of years. While consumption patterns vary dramatically in different countries and societies, the marketing of beverage alcohol carries significant responsibilities.

Originality/value

Based on the agreed‐upon premise that adults who choose to drink should be free to enjoy alcohol beverages safely and responsibly, the author and Expert Committee drew upon resources that included United Nations Guidelines for Consumer Protection.

Details

International Journal of Wine Business Research, vol. 19 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/17511060710817203
ISSN: 1751-1062

Keywords

  • Alcoholic drinks
  • Marketing
  • Regulation
  • Consumers

To view the access options for this content please click here
Article
Publication date: 31 October 2008

Successful marketing by multinational firms to the bottom of the pyramid: connecting share of heart, global “umbrella brands”, and responsible marketing

Van R. Wood, Dennis A. Pitta and Frank J. Franzak

This paper aims to contend that four significant ideas must be comprehended, and their connection and interaction understood if successful marketing to the 4 to 5 billion…

HTML
PDF (149 KB)

Abstract

Purpose

This paper aims to contend that four significant ideas must be comprehended, and their connection and interaction understood if successful marketing to the 4 to 5 billion undeserved bottom of the pyramid (BOP) people in the world, by multinational firms is to be realized. These ideas are: the bottom of the pyramid (BOP) market itself; share of the heart versus consumer animosity; the nature and influence of global “umbrella” brands and responsible marketing as a guiding principle for all firms including those focusing on the BOP. Each of these ideas, in and of itself, represents an important dimension in today's global business environment, but taken together they offer a clearer understanding of how companies, particularly multinational companies, can do well (profit) and do good (improve humanity).

Design/methodology/approach

The paper briefly overviews the BOP literature, highlighting those parts most relevant to this work; expands upon the notion of “share of heart” and its twin components consumer affinity and consumer animosity; delineates the nature and impact of global “umbrella” brands in BOP marketing; synopsizes the notion of “responsible marketing” in the BOP context, and proposes a conceptual scheme of how these ideas are connected, how they interact in today's business world, and how they can lead to ongoing business success.

Findings

Mutlinational firms (MNFs) wishing to successfully pursue BOP markets need to blend their understanding of BOP uniqueness, with a clear understanding of the other three concepts, namely share of heart, gobal umbrella brands and responsible marketing. Tapping the potential of the BOP requires not only radicallly lowered priced products but also consumers with higher income. Marketers must address both parts of the problem since acting on either in isolation will not be effective.

Originality/value

Global umbrella brands of the rich world (BrandAmerica, EuroBrand, BrandNippon, etc.) must also play a part in successful BOP marketing. The future of such global umbrella brands lies to a great degree with BOP markets as these markets are still growing, and thus represent and will continue to represent either enormous partners or enormous rivals. MNFs that truly understand the nature, scope and potential of BOP markets, and act in concert to market responsibly to consumers in such markets, will not only garner the needed share of heart related to long‐term success in such markets, but will see their own global umbrella brand continue to thrive and prosper in the ever evolving global market arena.

Details

Journal of Consumer Marketing, vol. 25 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/07363760810915635
ISSN: 0736-3761

Keywords

  • Multinational companies
  • International marketing
  • Globalization
  • Disadvantaged groups

To view the access options for this content please click here
Article
Publication date: 13 April 2015

Marketing and communication of responsibility in volunteer tourism

Victoria Louise Smith and Xavier Font

The purpose of this paper is to test whether volunteer tourism organisations are prepared to learn from feedback on the quality of their responsibility communications, and…

HTML
PDF (583 KB)

Abstract

Purpose

The purpose of this paper is to test whether volunteer tourism organisations are prepared to learn from feedback on the quality of their responsibility communications, and consider whether analysis and communication of results can influence market improvement.

Design/methodology/approach

A purposive sample of five influential website pages of eight volunteer tourism organisations are scored across 19 responsible voluntourism criteria, and compared against the results of two years previously.

Findings

The authors report mixed results on how communicating results has encouraged change and industry improvement in responsibility, based on previous research that showed responsibility to be communicated inconsistently at best, potentially greenwashing at worst, across organisations, product types and responsible values.

Research limitations/implications

The paper applies sustainability marketing literature to explain the changes in responsibility communication performance using an innovative tool to benchmark and audit responsibility in online marketing content and providing insight into how best practice marketing necessitates responsible operations. This paper considers whether and how, when presented with evidence, organisations choose to improve for a more responsible voluntourism offer.

Originality/value

The paper is original in providing a practical, industry-informed analysis of the reasons why volunteer operators communicate in the way they do, and the ability to influence their communications to be more reliable, in the context of increased criticism for shallow volunteering. This experiment allows industry associations and lobby groups to influence industry practice based on the evidence that improved communications are possible when specific, tailored advice is provided.

Details

Worldwide Hospitality and Tourism Themes, vol. 7 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/WHATT-12-2014-0050
ISSN: 1755-4217

Keywords

  • Sustainability
  • Marketing
  • Responsibility
  • Communication
  • Voluntourism
  • Tour operator

To view the access options for this content please click here
Article
Publication date: 1 September 2005

Responsible marketing to children in the US

Paul Kurnit

Reviews the history of advertising to children in the USA since the baby boomer generation of post‐World War 2 and the advent of television. Describes how toys were…

HTML
PDF (86 KB)

Abstract

Reviews the history of advertising to children in the USA since the baby boomer generation of post‐World War 2 and the advent of television. Describes how toys were marketed in order to sell cereals, and sweetened cereals were introduced to appeal to children. Outlines the growth of regulation in the form of the National Association of Broadcasters, and subsequently of self‐regulation by the Children’s Advertising Review Unit (CARU). Shows how television has become the main commercial vehicle for children, based on the 30 second commercial and a variety of ways to appeal to them. Outlines concerns such as programme length commercials, i.e. TV programmes based on characters or products from commercials, and about reproducible violence in advertisements. Mentions the self‐defeating nature of advertising industry terms like “nag factor” and “pester power” and the way that CARU’S work has extended into other media like the Internet. Relates all this to the concept of responsible marketing: eating responsibly, playing responsibly, social marketing, and the responsibility of marketers and advertisers.

Details

Young Consumers, vol. 6 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/17473610510701241
ISSN: 1747-3616

Keywords

  • Social responsibility
  • Children (Age groups)
  • Advertising
  • United States of America

To view the access options for this content please click here
Article
Publication date: 1 September 2005

Taking the guesswork out of responsible marketing

Dan Acuff

Explains enrichment marketing: the three key aspects are age appropriateness, consideration of neuroscience, and identifying the ethical category of the product. Outlines…

HTML
PDF (71 KB)

Abstract

Explains enrichment marketing: the three key aspects are age appropriateness, consideration of neuroscience, and identifying the ethical category of the product. Outlines, first, the five age segments that divide up young people, and how responsible marketing deals with each appropriately. Describes, secondly, how the beginnings of “neuromarketing” illustrate how key emotional centres of the child brain can be stimulated by marketers, and the ethical problems raised by this manipulation. Moves on, thirdly, to determining which ethical category a company’s approach to its products, programmes and advertising strategies falls into: good products are ones that are good for young people, although the company’s marketing methods for them may not be responsible; most products, including most food products, are neutral and are safe in moderation, but they challenge marketers to be responsible in selling them to extreme; and dangerous products like drugs, guns and sex‐related material, which responsible marketers avoid.

Details

Young Consumers, vol. 6 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/17473610510701331
ISSN: 1747-3616

Keywords

  • Children (Age groups)
  • Marketing
  • Social responsibility
  • Advertising
  • Youth
  • Ethics

To view the access options for this content please click here
Article
Publication date: 12 January 2010

Diverging responsibilities: reflections on emerging issues of responsibility in the advertising business

Nando Malmelin

The purpose os this article is to identify ecomical and cultural dimensions of responsible business conduct in the advertising industry. The article is based on an…

HTML
PDF (82 KB)

Abstract

Purpose

The purpose os this article is to identify ecomical and cultural dimensions of responsible business conduct in the advertising industry. The article is based on an interview study with 15 leading experts in advertising agencies in Finland. A focus in these interviews was on how the phenomenon of responsible business is understood and reflected in the advertising industry. The focus in this article is to analyse the responsibilities of the advertising business, with special reference to the challenges that lie ahead for the profession.

Design/methodology/approach

The data were collected in focused interviews. The interviews were conducted with the managers of the five biggest advertising agencies in Finland: managing directors and managers or leading experts responsible for strategic planning and creative design. The aim was to find out how advertising professionals experience, interpret and value the social responsibilities of experts and businesses in the advertising industry.

Findings

Executives of advertising agencies consider it their prime responsibility to ensure the profitability of their clients as well as their own business. The emphasis is firmly on business targets and responsibilities, whereas other stakeholders are largely ignored and the other questions of social responsibility seem remote and alien. Advertising professionals are interested in social themes and concerns if they are central to their client companies' strategies. Agencies have not yet adopted the principles of responsible business as part of their everyday operation and strategic decision‐making.

Originality/value

The article shows what kind of stakeholders and related values and interests are involved in the advertising business and profession of advertising executives.

Details

Business Strategy Series, vol. 11 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/17515631011013104
ISSN: 1751-5637

Keywords

  • Stakeholder analysis
  • Advertising agencies
  • Strategic planning
  • Marketing communications

Access
Only content I have access to
Only Open Access
Year
  • Last week (142)
  • Last month (515)
  • Last 3 months (1684)
  • Last 6 months (3178)
  • Last 12 months (5962)
  • All dates (72549)
Content type
  • Article (59512)
  • Book part (9250)
  • Earlycite article (2282)
  • Case study (1073)
  • Expert briefing (406)
  • Executive summary (25)
  • Graphic analysis (1)
1 – 10 of over 72000
Emerald Publishing
  • Opens in new window
  • Opens in new window
  • Opens in new window
  • Opens in new window
© 2021 Emerald Publishing Limited

Services

  • Authors Opens in new window
  • Editors Opens in new window
  • Librarians Opens in new window
  • Researchers Opens in new window
  • Reviewers Opens in new window

About

  • About Emerald Opens in new window
  • Working for Emerald Opens in new window
  • Contact us Opens in new window
  • Publication sitemap

Policies and information

  • Privacy notice
  • Site policies
  • Modern Slavery Act Opens in new window
  • Chair of Trustees governance statement Opens in new window
  • COVID-19 policy Opens in new window
Manage cookies

We’re listening — tell us what you think

  • Something didn’t work…

    Report bugs here

  • All feedback is valuable

    Please share your general feedback

  • Member of Emerald Engage?

    You can join in the discussion by joining the community or logging in here.
    You can also find out more about Emerald Engage.

Join us on our journey

  • Platform update page

    Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

  • Questions & More Information

    Answers to the most commonly asked questions here