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1 – 10 of over 111000This article aims to describe the personal experience and ethical dilemmas that the author encountered when conducting qualitative research on a highly sensitive topic…
Abstract
Purpose
This article aims to describe the personal experience and ethical dilemmas that the author encountered when conducting qualitative research on a highly sensitive topic, i.e. interviews with offenders convicted of child pornography.
Design/methodology/approach
This study uses an autoethnographic approach to describe and reflect on my personal experience, emotions and ethical dilemmas when undertaking sensitive research that examines illegal acts.
Findings
Ethical dilemmas and emotional challenges highlighted refer to the issue of access to useful empirical material, conducting interviews with convicted offenders in prison environments, the complexity surrounding confidentiality when interviewing offenders about their criminal activities, vulnerability and insecurity for the researcher and emotional challenges for the researcher when listening to the offenders’ stories describing serious crimes against children.
Originality/value
This article contributes with insights and reflections on conducting qualitative research with a marginalized and stigmatized group in prison environments.
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In their daily practice, criminal justice professionals tell stories about their ‘clientele’ and these narratives legitimise their roles and decision-making. My research…
Abstract
In their daily practice, criminal justice professionals tell stories about their ‘clientele’ and these narratives legitimise their roles and decision-making. My research underscores how narratives of crime inform the practice of youth justice. The research presented in this chapter is based on court case file analysis and interviews with youth justice practitioners, concentrating on how they ‘theorise’ the causes of crime of migrant youth and which interventions they deem appropriate.
The chapter raises a methodological discussion on whether narrative researchers can and should attempt to actively question research participants' accounts, which constitute (penal) harm, introducing an interviewing model that I call ‘light’ Socratic dialogues. The aim of this interviewing style is to gradually move the narrator from doxa (‘common’ knowledge and practice) to episteme and to actively question research participants' accounts. ‘Socrates light’ that I propose in this chapter draws on two bodies of methodological literature. On the one hand, I integrate some principles from ‘active’ interviewing styles, often used in ‘researching up’. On the other hand, I draw on feminist methodology, which offers important insights on how to counterbalance the confronting aspects of ‘active’ interviewing.
The chapter reflects on some of my research interactions and discusses the rationale and the implications of the proposed mode of interviewing. I make three points: first, extensively documenting the interview context and interactions helps us to reflect on the (shifting) narrative performance of those involved in research. Second, becoming ‘active’ as researchers during the interview can enhance the analysis. Third, narrative studies can potentially be transformative if we question the narratives.
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This article examines personal performances of vicarious trauma (VT) related to the Ocean Ranger Disaster. It investigates the extent to which the self is at stake in…
Abstract
Purpose
This article examines personal performances of vicarious trauma (VT) related to the Ocean Ranger Disaster. It investigates the extent to which the self is at stake in passionate storytelling about tragic consequences of extreme work.
Design/methodology/approach
Dramaturgical concepts of self-presentation and impression management are used as a qualitative lens to provide an alternative view of published trauma stories arising from emotional research interviews.
Findings
The catastrophic disaster created secondary traumatization for families and friends of extreme workers lost at sea. This article shows that research interviews of these disaster survivors are opportunities for participants to engage in dramatic storytelling. The paper also reflects on related (problematic) storytelling by the trauma researcher.
Research limitations/implications
The article provides a theory illustration using dramaturgy as an alternative theoretical perspective to document previously under-appreciated aspects of the Ocean Ranger case. The discussion causes us to think about research interviews in a way that past research would not normally suggest.
Social implications
The Ocean Ranger Disaster continues to be a remarkable source of sorrow for the people of Newfoundland. This research provides a needed contrast to the numerous positivist, and overwhelmingly technological, studies of the disaster.
Originality/value
The research tradition of dramaturgy is a useful lens to apply to the expanding field of trauma studies. VT is rarely a subject of direct discussion in the management and organization studies (MOS) literature. This paper is among the first to consider storytelling interviews from a VT perspective.
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Stefanie Reissner and Andrea Whittle
The aim of this review paper is to identify the methodological practices and presentational styles used to report interview-based research in “leading” management and…
Abstract
Purpose
The aim of this review paper is to identify the methodological practices and presentational styles used to report interview-based research in “leading” management and organisation journals.
Design/methodology/approach
This paper reviews a sample of 225 articles using qualitative interviews that were published in management, human resource management, organisational behaviour and international business journals listed in the Financial Times 50 list between 2009 and 2019.
Findings
The review found diversity and plurality in the methodological practices used in these studies and the presentational styles used to report interview research.
Practical implications
The findings are expected to help doctoral students, early career scholars and those new to using qualitative interviews to make decisions about the appropriateness of different methodological practices and presentational styles. The findings are also expected to support editors, reviewers, doctoral examiners and conference organisers in making sense of the dissensus that exists amongst qualitative interview researchers (Johnson et al., 2007). These insights will also enable greater “paradigmatic awareness” (Plakoyiannaki and Budhwar, 2021, p. 5) in the evaluation of the quality of interview-based research that is not restricted to standardised criteria derived from positivism (Cassell and Symon, 2015).
Originality/value
To make sense of this plurality, the authors map these practices and styles against the onto-epistemological paradigms identified by Alvesson (2003, 2011). The paper contributes to calls for philosophical diversity in the evaluation of qualitative research. The authors specifically articulate concerns about the use of practices in interview-based studies that derive from the positivistic logic associated with quantitative research.
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Charl de Villiers, Muhammad Bilal Farooq and Matteo Molinari
This study aims to examine the methodological and method-related challenges and opportunities arising from the use of video interviews in qualitative accounting research…
Abstract
Purpose
This study aims to examine the methodological and method-related challenges and opportunities arising from the use of video interviews in qualitative accounting research, focussed on collecting contextual data and visual cues, enriching communication quality and building and maintaining rapport with interviewees.
Design/methodology/approach
Prior literature and the authors’ experiences using video technologies for research, including conducting interviews, inform this research. This study uses a transactional conceptual refinement of information richness theory and channel expansion theory to critically analyse the challenges and opportunities of using video technology to conduct qualitative research interviews.
Findings
The ability, need for and significance of collecting contextual data depend on the researchers’ ontological and epistemological assumptions, and are, therefore, influenced by their research design choices. Video technology enables researchers to view research settings by video. In addition, whilst group/panel interviews have their advantages, it is often difficult to get everyone together in person, something video technology can potentially overcome. The feasibility and the quality of video interviews can be improved if both interview participants are experienced with using video technology, as well as with judicious investment in good quality video technology and through testing and practice. We also discuss how rapport building with interviewees can be facilitated by overcoming the video’s sense of disconnect and enhancing interviewees’ willingness to engage.
Originality/value
The study builds on the limited prior literature and considers the challenges and opportunities related to methodology and method when conducting video-based qualitative interviews in accounting research. Broadly, qualitative researchers will find the paper useful in considering the use of video interviews and in making research design choices appropriate for video interviews.
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Samsukri Glanville bin Mohamad Glanville bin Mohamad and Chad Perry
The purpose of this paper is to investigate how fund managers in a non-Western country like Malaysia follow investment processes developed in the West and taught in the…
Abstract
Purpose
The purpose of this paper is to investigate how fund managers in a non-Western country like Malaysia follow investment processes developed in the West and taught in the finance departments of universities.
Design/methodology/approach
This convergent interview research investigates how fund managers in Malaysia actually make their decisions, and develops a framework about their investment process.
Findings
Understanding the economy was important for the managers but was an ongoing learning process. Their analyses sometimes started bottom-up or top-down, but all followed a four-layer process. The managers did not believe the investment process could be quantified.
Research limitations/implications
Convergent interviewing is meant to be a first step in a complete research program. So, future researchers could consider extending the research to different periods, different research settings in other countries like Singapore, India or Indonesia, different types of investors and different methodologies like surveys.
Practical implications
Practitioners should build on their experience, and understand principles of behavioral finance. Students in business schools should be taught in an experiential way, and school staff should use qualitative methods like convergent interviewing in their research projects.
Originality/value
Contributions centre on the article’s behavioural finance findings that experience and non-quantitative methods are the core of Malaysian investment managers’ decision-making, and on its detailed description of the unusual research methodology in finance of convergent interviewing.
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Despite the growing pressure to encourage new ways of thinking about research methodology, only recently have interview methodologists begun to realize that “we cannot…
Abstract
Purpose
Despite the growing pressure to encourage new ways of thinking about research methodology, only recently have interview methodologists begun to realize that “we cannot lift the results of interviewing out of the contexts in which they were gathered and claim them as objective data with no strings attached”. The purpose of this paper is to provide additional insight based on a critical reflection of the interview as a research method drawing upon Alvesson's discussion from the neopositivist, romanticist and localist interview perspectives. Specifically, the authors focus on critical reflections of three broad categories of a continuum of interview methods: structured, semi‐structured and unstructured interviews.
Design/methodology/approach
The authors adopt a critical and reflexive approach to understanding the literature on interviews to develop alternative insights about the use of interviews as a qualitative research method.
Findings
After examining the neopositivist (interview as a “tool”) and romanticist (interview as “human encounter”) perspectives on the use of the research interview, the authors adopt a localist perspective towards interviews and argue that the localist approach opens up alternative understanding of the interview process and the accounts produced provide additional insights. The insights are used to outline the skills researchers need to develop in applying the localist perspective to interviews.
Originality/value
The paper provides an alternative perspective on the practice of conducting interviews, recognizing interviews as complex social and organizational phenomena rather than just a research method.
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The purpose of this paper is to explore the long‐term effects of qualitative interviews on respondents. The paper offers a reflexive account of the author's research…
Abstract
Purpose
The purpose of this paper is to explore the long‐term effects of qualitative interviews on respondents. The paper offers a reflexive account of the author's research practices with regard to “safeguarding” research participants and researcher accountability.
Design/methodology/approach
In 1999‐2002, 20 women and 18 men who are in dual earner marriages/partnerships were interviewed separately. The study was entitled “Hard Labour 1”. In this paper, It is explained how, in 2007, 17 “Hard Labour 1” participants were contacted for a follow‐up study entitled “Hard Labour Revisited”. They were asked, via telephone and e‐mail, whether (and if so, how) they perceived themselves to have been affected by their interview for “Hard Labour 1”.
Findings
Some respondents are interviewed at a time of personal anxiety. This group perceived their interview as having been influential because it made them reflect deeply on their situation, bringing their thoughts to bear when they conducted subsequent negotiations with partners. However, participants do not see this as a reason to avoid qualitative research. They describe themselves as agentic beings who felt ownership of their involvement in “Hard Labour 1”. Their approach make to reflect upon the author's interpretation of “safeguarding” which is now regarded as a concept which may be co‐constructed between researcher and participants.
Originality/value
The paper explores “safeguarding” in relation to the long‐term effects of qualitative research interviews. It is suggest that undertaking a reflexive reappraisal of research practices is important because analyses of past projects may (as in the author's case) result in a “shift” in understanding of research concepts from both an empirical and a theoretical perspective.
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Notes that research interviews form a popular option for practitioner and student research, as they have distinct advantages in eliciting unique information and opinion…
Abstract
Notes that research interviews form a popular option for practitioner and student research, as they have distinct advantages in eliciting unique information and opinion about the research setting. Points out that it is easy to underestimate the challenges of research interviews ‐ getting reliable responses, organizing and presenting the findings, and guarding against subjective involvement by the researcher. Aims to open up these issues and provide guidance to current reading.
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Rui Torres de Oliveira and Sandra Figueira
The purpose of this paper is to guide future researchers and practitioners into the process of interviewing in the Chinese context.
Abstract
Purpose
The purpose of this paper is to guide future researchers and practitioners into the process of interviewing in the Chinese context.
Design/methodology/approach
The methodology used is an empirical critical reflection.
Findings
The authors identified 11 major themes such as how to get an interview, antecedents of the interview, building rapport, complexity, language, interview settings, interview procedure, stages, probing and sensitive topics, selection of respondents and post-interview.
Research limitations/implications
The location of the interviews.
Practical implications
Guide foreigner researchers and managers on how to conduct interviews in China.
Social implications
The context matters, and only with a specific approach some can perform well and achieve the interview objectives. Doing so, the researcher or practitioner will not create situations that might be problematic for her/him and the interviewee. Based on the above, the authors’ research decreases potential social tensions that interview situations can create.
Originality/value
To the best of the authors’ knowledge, no other researcher has studied the specificities of interviewing in China, which brings originality and value to the authors’ research.
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