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Micro, Small, Medium Enterprises (MSMEs) are witnessing an accelerated transformation by the advent of Industry-4.0 (I4.0) in the post-pandemic period. It is offering promising customer responsiveness, competitiveness, business growth and sustainability and thereby, compelling its integration to MSMEs. Therefore, it is imperative for researchers to explore Industry 4.0 challenges and their specific implementation requirements and also provide useful insights to the stakeholders.

This research paper has identified, explained and analysed various determinants of the I4.0 implementation, in MSME context. Focus group approach has been applied for taking inputs from experts for developing the House of Quality (HOQ) tool of the Quality Function Deployment (QFD) methodology from the Total Quality Management (TQM) tool-box.

Based on the responses and after applying QFD, a conceptual model suggesting relevant strategies to execute I4.0 by Indian MSMEs has been developed. The model highlights three key challenges being faced by the Indian MSMEs –Top management support, Incompatible resources and Transition cost. The model also reveals vital few designer's descriptors – Cultural reorientation, IT enabled digitization, Process automation and knowledge and skill in I4.0 implementation (Knowhow) for a structured implementation of I4.0.

The evolved HOQ framework has provided some useful insights - priority areas in the MSME challenges and the designer's descriptors for I4.0 implementation in MSME. The research has also provided the understanding of the dynamics between the I4.0 components through the 10 × 10 interrelationship matrix of the HOQ. Farsighted MSME leaders, practising consultants, sourcing managers and policy makers can use the developed framework as a reference in formulating tactics to mitigate the I4.0 implementation barriers.

The non-conventional application of HOQ in the QFD approach from the TQM tool-box is a useful value addition to the TQM practitioners. The useful insights to the MSME leaders, policy makers, sourcing managers of OEM, consultants engaged in I4.0 transformation and academic researchers are the other contribution.

Reports on one part of a study which investigates selected aspects of the export behaviour and assistance requirements of exporters of agricultural and related products in the UK. Specifically, it focuses on results concerning firms’ perceived barriers to exporting and their assistance requirements. Statistical analysis of responses to a postal survey are presented which establish that differences exist between firms operating within the particular trade sub‐sectors under investigation in relation to both their perceived barriers to exporting and assistance requirements. Selected data from subsequent interviews are also reported. In turn, implications for policy makers within the respective government departments are discussed in relation to the way in which assistance might be more effectively provided.

Within critical-infrastructure industries, bow-tie analysis is an established way of eliciting requirements for safety and reliability concerns. Because of the ever-increasing digitalisation and coupling between the cyber and physical world, security has become an additional concern in these industries. The purpose of this paper is to evaluate how well bow-tie analysis performs in the context of security, and the study’s hypothesis is that the bow-tie notation has a suitable expressiveness for security and safety.

This study uses a formal, controlled quasi-experiment on two sample populations – security experts and security graduate students – working on the same case. As a basis for comparison, the authors used a similar experiment with misuse case analysis, a well-known technique for graphical security modelling.

The results show that the collective group of graduate students, inexperienced in security modelling, perform similarly as security experts in a well-defined scope and familiar target system/situation. The students showed great creativity, covering most of the same threats and consequences as the experts identified and discovering additional ones. One notable difference was that these naïve professionals tend to focus on preventive barriers, leading to requirements for risk mitigation or avoidance, while experienced professionals seem to balance this more with reactive barriers and requirements for incident management.

Our results are useful in areas where we need to evaluate safety and security concerns together, especially for domains that have experience in health, safety and environmental hazards, but now need to expand this with cybersecurity as well.

Modern technologies are seen as an essential component of the fourth industrial revolution (industry 4.0) and their adoption is vital to transform the existing manufacturing system into industry 4.0-based manufacturing system. Therefore, the primary objective of this research explores the barriers of modern technology adoption and their mitigating solutions in order to align with Industry 4.0 objectives.

Barriers to adopting modern technologies and respective mitigating solutions are identified from the available literature. Further, these barriers are ranked with the help of expert opinions by using the BWM method appropriately. The identified solutions are ranked using the combined compromise solution (CoCoSo) method.

Several modern technologies and their capabilities are recognised to support the industry 4.0-based manufacturing systems. This study identifies 22 barriers to the effective adoption of modern technologies in manufacturing and 14 solutions to overcome these barriers. Change management, the high initial cost of technology and appropriate support infrastructure are the most significant barriers. The most prominent solutions to overcome the most considerable barriers are ‘supportive research, development and commercialisation environment’, ‘updated policy and effective implementation’ and ‘capacity building through training’ that are the top three solutions that need to be addressed.

The barriers and solutions of modern technology adoption are obtained through a comprehensive literature review, so there is a chance to ignore some significant barriers and their solutions. Furthermore, ranking barriers and solutions is done with expert opinion, which is not free from biases.

This identification and prioritisation of barriers will help managers to understand the barriers so they can better prepare themselves. Furthermore, the suggested solutions to overcome these barriers are helpful for the managers and could be strategically adopted through optimal resource utilisation.

This study proposes a framework to identify and analyse the significant barriers and solutions to adopting modern technologies in the manufacturing system. It might be helpful for manufacturing organisations that are willing to transform their manufacturing system into industry 4.0.

The purpose is to clarify the concept of service innovation in the context of FM service and to map the factors that are critical for service innovations in the FM service sector. The research questions are: how can service innovations be classified in the FM service sector and what are the factors that create requirements and barriers to the service innovations in the FM service sector?

The nature of this study is qualitative. The data were gathered from two specialist workshops and from semi‐structured interviews. The people interviewed worked for the largest service provider companies in Finland and their customers.

Results yielded by this study comprise the classification of service innovations and the factors that create requirements and barriers for the service innovations in the FM service sector.

This study focuses on examining the innovation process and its development and on developing innovation activity in large‐scale service provider companies in Finland.

This study promotes innovation activity in the FM service sector. It helps a service provider to minimize the barriers of service innovation and maximize the related requirements.

This study promotes innovation activity in the FM service sector. It helps a service provider to minimize the barriers of service innovation and maximize the related requirements.

This research aims to develop a decision support framework to determine the optimal strategies for mitigating supply chain sustainability (SCS) barriers.

To operationalize the research objectives, both qualitative and quantitative methods were adopted. The qualitative phase comprised a field study, while a quality function deployment approach and optimisation technique were used in the quantitative phase.

This study finds that a lack of support from top management and cost and utility supply problems are the primary barriers to SCS. This study also finds that incentives for suppliers to implement sustainability practices, awareness building among supply chain members and supplier development are the main strategies to mitigate the barriers.

The findings of this study will assist the supply chain managers in prioritizing sustainability barriers and implementing the optimal strategies to mitigate the barriers.

Founded on the stakeholder theory and dynamic capability view, this study developed a unique decision support framework to identify appropriate strategies for mitigating SCS barriers while optimizing the social, environmental and economic objectives of the supply chain.

To integrate environmental management systems into daily operations, the environmental aspects of management control systems (MCS) are enhanced. Although different approaches and concepts for Environmental Management Control Systems (EMCS) have been developed, two main problems appear: First, insights into how to implement EMCS are rare. Second, concepts are constructed mainly for large companies rather than for SMEs.

To close these research gaps, an implementation framework for SMEs is developed based on Epstein’s corporate sustainability framework. By using an action-oriented research approach, the implementation framework is analysed and tested on three Logistics Service Providers (LSPs).

The framework worked well with two of the firms analysed and failed with the third firm. The case study results enable a first evaluation of the implementation requirements that are essential for implementing EMCS in SMEs.

This study develops our understanding of the internationalisation activities of ‘transnational entrepreneurs’ (TEs), namely, entrepreneurs that are socially embedded in two or more different countries, specifically, in the context of the growing phenomenon of ‘micro-multinationals’ involving small firms with income-generating assets in more than one country. The investigation involves TEs originating from South Asia (Indian Sub-continent), based in the UK clothing and textiles sectors. Limited statistical differences exist between the perceptions of 63 survey respondents with varying degrees of international sales regarding perceived barriers and assistance requirements towards operating in overseas markets. Subsequent interview data with 16 of those TEs owning micro-multinational businesses offer unique insights, suggesting their behaviour is distinct from certain existing literature involving internationalising entrepreneurs, but that they are not a homogeneous group as strategies vary. This study provides opportunities for further research to understand TEs’ practices, including those operating in different institutional contexts.

Free trade agreements have been employed, either unilaterally or as a bloc, as an instrument to overcome the inefficiencies in trade brought about by the prevailing barriers and regulatory measures. During the tenth summit the leaders of Association of Southeast Asian Nations (ASEAN) agreed to integrate their priority sectors with a vision to developing an ASEAN economic community whereby there would be a free flow of goods, services, investment and a freer flow of capital, equitable economic development, and reduced poverty and socio‐economic disparities. This market would have no price discrimination for commodities and against foreign goods, services, capital and labor. The purpose of this paper is to assess the current state of the cross‐border trade in logistics services among ASEAN. The extent of the ease of cross‐border trade is measured in terms of trade friendliness. The trade friendliness is a measure of the openness of ASEAN towards conducting free cross‐border trade.

This study uses a series of semi‐structured interviews with 35 logistics and related firms operating in ASEAN.

It was found that the unwieldy customs procedures and inspections, lack of coordination, and arbitrary rulings are some barriers to freer cross‐border trade within ASEAN.

In this paper, the authors have identified several barriers that influence logistics services across ASEAN. ASEAN must address these barriers before any further attempt of freer trade can be made.

Studies have been conducted for the USA and Europe but not for the Asia‐Pacific. The Asia‐Pacific is a growing region for global trade and therefore assessing the trade openness or friendliness in the logistics sector is useful for taking further policy initiatives for developing an ASEAN economic community.

The purpose of this paper is to identify, present and categorise the main requirements, challenges and impacts of Lean Six Sigma (LSS) applications. Emphasis is given to the soft impacts of LSS applications, which are intangible in nature and difficult to quantify and measure, highlighting the most frequently cited ones.

A qualitative synthesis of the studies using the narrative synthesis approach is adopted to descriptively summarise and categorise the requirements, challenges and impacts of LSS applications. The studies were searched by using the following keywords: “LSS applications,” “LSS requirements,” “LSS challenges” and “LSS impacts” in almost all major electronic databases such as Emerald, Taylor and Francis, ScienceDirect and Wiley. A total of 116 articles published between 2007 and 2017 in 41 academic journals were collected and reviewed. Consideration was also given to a number of substantial publications in 2006, 2018 and 2019.

In addition to its process efficiency and financial impacts, LSS was found to have another impact category related to individual and organisational behaviours. Management commitment, training and organisational culture were concluded to be amongst the most important and required categories for successful LSS applications. It was also found that the lack of awareness of LSS tools and benefits and the lack of change management and resistance to change were amongst the most cited categories of implementation challenges.

The studies published between 2007 and 2017 are mainly considered in this paper. It is believed that 10-year publication period considered in this research is sufficient to study the evolution, benefits, limitations and future trends of a particular research topic. However, the exclusion criteria used in the search process with respect to the articles’ year of publication and search terms and keywords may limit the generalisation of the research findings. In addition, the qualitative nature of this research study and the lack of empirical data to support its findings is another limitation that future research should consider.

This research paper may serve as a valuable source of information for LSS researchers as it will provide them with useful and new insights and directions for further research in LSS. It will also increase the awareness of LSS practitioners about the kind of impact LSS has, and therefore, achieve a better utilisation of its tools by ensuring availability of application requirements and overcoming application challenges.

This study differs from previous research studies as it focusses attention on the soft impacts of LSS applications and highlights them. The study identifies and prioritises LSS application impacts, requirements and challenges. The study on these aspects was found to be limited and lacking in previous research studies.