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1 – 10 of over 28000Eeva Määttänen, Riikka Kyrö, Anna Aaltonen, Anna-Liisa Sarasoja and Seppo Junnila
The study aims to investigate the effects of a remote energy management service to the energy consumption of retail buildings. The study focuses on analysing the changes in energy…
Abstract
Purpose
The study aims to investigate the effects of a remote energy management service to the energy consumption of retail buildings. The study focuses on analysing the changes in energy consumption after the implementation of a facility service concept where building processes are optimized with a remote energy management system. The paper seeks to demonstrate that remotely operated building management practices, which allow high competence service for all facilities, have a positive impact, beyond traditional facility services, on energy and environmental performance of buildings.
Design/methodology/approach
The research analyses the metered energy consumption of two retail building portfolios comprising altogether 44 properties. Additionally, secondary data are collected from archive reviews, observation and interviews.
Findings
The research shows that remote energy management service reduced the total energy consumption during the two-year service period by 12 and 6 per cent depending on the portfolio. Electricity consumption was found to decrease by 7 per cent and heating energy by 26 per cent on the average in the first portfolio, and 7 and 4 per cent in the second one, respectively.
Research limitations/implications
Variation between buildings was found to be relatively high as the individual characteristics and history of the different buildings inevitably affect the achieved results.
Practical implications
The study indicates that remote energy management offers an effective means to reduce the energy consumption and costs, and ultimately climate impacts derived from buildings.
Originality/value
The study adds to the knowledge of facilities management in context to energy management and environmental performance of buildings.
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P. Arunprasad, Chitra Dey, Fedwa Jebli, Arunmozhi Manimuthu and Zakaria El Hathat
Remote work (RW) literature is a megatrend in HRM literature, and the COVID-19 pandemic has highlighted the importance of RW as a concept and an organisational practice. Given the…
Abstract
Purpose
Remote work (RW) literature is a megatrend in HRM literature, and the COVID-19 pandemic has highlighted the importance of RW as a concept and an organisational practice. Given the large number of papers being published on remote work, there is a need for a critical review of the extant literature using bibliometric analysis. This paper examines the literature on remote working to identify the factors crucial for managing a remote workforce. This study uses the complex adaptive systems theory as a foundation to build a framework that organisations can use to manage their remote workforce, focusing on three outcomes: employee engagement, collaboration and organisational agility.
Design/methodology/approach
Bibliometric analysis was conducted on the research published in Scopus journal in the area of remote work, followed by critical literature analysis.
Findings
The bibliometric analysis identified five clusters that reflect five organisational factors which the management can align to achieve the desired outcomes of engagement, collaboration and agility: technology orientation, leadership, HRM practices, external processes and organisational culture. The present findings have important implications for managing the remote workforce.
Originality/value
The five factors were mapped to propose a conceptual model on engaging individual employees, fostering team collaboration and building organisational agility while working remotely. We also propose an application model for using technology to achieve the outcomes of engagement, collaboration and agility in the organisation. Practitioners could use this framework to focus on the factors that can create a conducive environment to improve work efficiency in a remote workforce.
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Arosha S. Adikaram and N.P.G.S.I. Naotunna
This paper aims to explore how Human Resource Management (HRM) practices were adopted to implement and manage remote working during the COVID-19 pandemic and identify whether and…
Abstract
Purpose
This paper aims to explore how Human Resource Management (HRM) practices were adopted to implement and manage remote working during the COVID-19 pandemic and identify whether and how remote working would/should continue in the future, in a developing and a unique cultural set up in the Asian context.
Design/methodology/approach
The study was conducted using qualitative methodology with semi-structured, in-depth interviews with 26 Human Resource Professionals (HRPs) of different industries in Sri Lanka. The information was collected in two phases; at the initial stages of the pandemic during May–June 2020 and after one year and four months, in October–November 2021.
Findings
The findings explain the different HRM activities executed by HRPs, such as employee engagement activities, setting guidelines, employee support, performance management and training, to make remote working successful when it was implemented as an emergency and involuntary work arrangement with the advent of the COVID-19 pandemic in Sri Lanka. However, over time, the interest and interventions of HRPs appeared to have dwindled, and many companies are waiting to revert to on-site work when the pandemic situation settles. It appears that remote working will remain a transitory work arrangement to respond to crises or exceptional circumstances rather than a permanent work arrangement for many companies in Sri Lanka.
Originality/value
The study contributes to and expands the knowledge of HRM in managing remote working during and beyond the pandemic in a developing Asian country perspective and the suitability of remote working and HRM practices for specific national cultural contexts.
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Urmila Jagadeeswari Itam and Uma Warrier
Teleworking, working from home and flexible work have gained popularity over the last few years. A shift in policies and practices in the workplace is required owing to the…
Abstract
Purpose
Teleworking, working from home and flexible work have gained popularity over the last few years. A shift in policies and practices in the workplace is required owing to the COVID-19 pandemic accelerating current trends in work-from-everywhere (WFE) research. This article presents a systematic literature review of WFE research from 1990 to early 2023 to understand the transformation of the field.
Design/methodology/approach
The Web of Science database was used to conduct this review based on rigorous bibliometric and network analysis techniques. The prominence of the research studied using SPAR-4-SLR and a collection of bibliometric techniques on selected journal articles, reviews and early access articles. Performance and keyword co-occurrence analysis form the premise of cluster analysis. The content analysis of recently published papers revealed the driving and restraining forces that help define and operationalize the concept of WFE.
Findings
The major findings indicate that the five established and accelerated trends from cluster analysis are COVID-19 and the pandemic, telework(ing), remote working, work from home and well-being and productivity. Driving and restraining forces identified through content analysis include technological breakthroughs, work–life integration challenges, inequality in the distribution of jobs, gender, shifts in industry and sector preferences, upskilling and reskilling and many more have been published post-COVID in the restraining forces category of WFE.
Practical implications
A key contribution of this pioneering study of “work from everywhere” is the linking of the bibliometric trends of the past three decades to the influencing and restraining factors during the pandemic. This study illustrates how WFE could be perceived differently post-COVID, which is of great concern to practitioners and future researchers.
Originality/value
A wide range of publications on WFE and multiple synonyms can create confusion if a systematic and effective system does not classify and associate them. This study uses both bibliometric and scientometric analyses in the context of WFE using systematic literature review (SLR) methods.
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Gianluca F Delfino and Berend van der Kolk
The authors examine the impact of the sudden shift to remote working, triggered by the coronavirus disease 2019 (COVID-19) crisis, on management control (MC) practices in…
Abstract
Purpose
The authors examine the impact of the sudden shift to remote working, triggered by the coronavirus disease 2019 (COVID-19) crisis, on management control (MC) practices in professional service firms (PSFs). In addition, employee responses to these changes are explored.
Design/methodology/approach
The authors carried out a field study of MC changes in PSFs in Italy, the first country in Europe that was severely impacted by COVID-19. Interviews with PSF employees form the primary data source. Pattern matching was used to identify similarities and differences and investigate how employees respond to the MC changes.
Findings
As a response to the shift to remote working, managers at PSFs made various MC-related changes. For instance, they increased the number of online meetings and made use of technologies to monitor employees from a distance. Employees reacted to this by engaging in “voluntary visibilizing practices”, i.e. by trying to make sure they got noted by their superiors, for instance by doing overtime. In addition, collected evidence suggests increased stress levels among employees, changes to employee autonomy, changed perceptions of hierarchies and a weakened sense of relatedness with others in the organization.
Originality/value
This is one of the first studies to examine the impact of the sudden shift to remote working on MC. In addition, this paper contributes by exploring employee responses to the MC-related changes. The findings add to the growing literature on MC and motivation, and the notion of voluntary visibilizing practices is mobilized to warn against over-commitment and self-exploitation.
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Telework – the practice of allowing employees to work in locations other than traditional workplaces – has had a roller-coaster ride since the early 1970s, when it was argued that…
Abstract
Telework – the practice of allowing employees to work in locations other than traditional workplaces – has had a roller-coaster ride since the early 1970s, when it was argued that home-based networked computers would enable employees to work remotely and, thus, outdate the old factory–style model of corporate life. It was assumed that telework, or telecommuting, would be widely accepted and indeed it was much sought after by employees, particularly by women; but management fears of, and resistance to the practice – for a variety of reasons – meant that by 2019 in the United Kingdom, for example, only 5% of the labor force worked mainly from home.
The chapter summarizes the history of telecommuting, discusses the reasons for employers' and managers' refusal to allow it, and how the crisis of Covid-19 may have persuaded managers worldwide – with government support – to implement and improve the entire practice of working from home as a permanent aspect of workplace diversity.
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The current pandemic will introduce many novel policies, adaptations, innovations and procedures by innovative human resource (HR) creativity. In particular, information…
Abstract
Purpose
The current pandemic will introduce many novel policies, adaptations, innovations and procedures by innovative human resource (HR) creativity. In particular, information technology (IT) implementation is a field that needs more significant focus and a wider range of creative interventions. The author would undoubtedly see a more human-focused approach to HR management (HRM) in the post-coronavirus disease 2019 (post-COVID-19) era, where enterprises and workers have had to reinvent themselves in a brief amount of time drastically. Following the nationwide lockdown caused by COVID-19, many companies were pushed to opt for remote working, which presents both difficulties and benefits for workers and employers. So the purpose of this study is to investigate some key consequences resulting from COVID-19’s effect on multiple HRM roles, how technology is empowering and fostering HRM, informative forecasts based on how organizations are coping and finally, the path in the post-pandemic environment.
Design/methodology/approach
The COVID-19 epidemic has had a significant effect on every area of the global economy. It has had severe implications for public institutions and raises particular questions for medical schools. The emergence of COVID-19 has disrupted many activities and requires intense and prompt attention from medical educators. So, HR leaders now face the difficult task of managing the interests of workers and their corporations. The outbreak of COVID-19 has proved that this is not just a difficult time but rather a testing time for companies across the globe to check and ensure how swiftly they adapt themselves by thinking and planning differently. An enterprise evolves with nature, and change is unavoidable if performance and productivity are to improve. Changes in structure, technology and priorities are overgrowing, posing big obstacles to leaders. Corporations worldwide have looked to technology to pursue creative solutions to some of the world’s most pressing problems. This study provides a review of articles related to the role of technology in HRM in the COVID-19 period. The analyzed articles are divided into three groups, including articles related to the role of information communication technology, cloud computing and teleworking in HRM in the COVID-19 era. Also, the most important key challenges are collected, and solutions are provided for them.
Findings
In times of trouble, authentic leadership shines through. The actions of pioneering HR leaders throughout the COVID-19 epidemic will significantly affect their respective organizations. When COVID-19 expanded around the world, HR agencies made their workers’ health and welfare a top priority. HRM’s long-term sustainability can be dictated by how they deal with the current crisis. Web-based solutions, such as cloud computing, will also address a vital resource allocation gap. It illustrates the possible efficacy of patient-oriented, web-based applications built on result-driven design, which continues to be validated by more testing and assessment. Many studies have emphasized business innovation as a necessity due to changes in the environment and various challenges and requirements facing businesses. The challenge of observing social distance and limiting face-to-face business services is the challenge of the COVID-19 pandemic era.
Research limitations/implications
This study could entail a joint international collaboration initiative among research centers, allowing information about COVID-19 impacts to be shared more easily. It will favor a worldwide policy to find a response to the epidemic but still address cultural and social issues.
Practical implications
The survey concludes that, whenever possible, employers and medicals should explore remote working opportunities in all industries to alleviate uncertainty and improve employee psychological well-being. The facilitating considerations and problems are often addressed in order to supply practical views for developing cloud-based solutions.
Originality/value
This research aims to lead to the advancement of scientific knowledge in the HRM area through the use of IT-based technology. It allows businesses to reinvent HRM techniques to save money and maximize efficiency without compromising their employees’ life quality and well-being. More in-depth studies at various pandemic stages would yield more valuable insights into HRM’s emerging position.
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Kristine Shipman, Darrell Norman Burrell and Allison Huff Mac Pherson
The unimagined workplace disturbance caused by the Coronavirus, also known as COVID-19, has made many organizations virtual or telework driven workplaces, often without the…
Abstract
Purpose
The unimagined workplace disturbance caused by the Coronavirus, also known as COVID-19, has made many organizations virtual or telework driven workplaces, often without the infrastructure and systems in place to support employees facing these sudden workplace changes (Burrell, 2020). Many stressors accompanied this transition, to include lack of childcare, home-school responsibilities and layoffs and business closings. These stressors have perpetuated concerns for the job and financial security for all workers (Fox, 2020), leading some employees to struggle with the work-life balance out of concern for being laid off due to perceived low productivity (Fox, 2020). This study aims to explore those manifestations.
Design/methodology/approach
This qualitative research case study explores the impact COVID-19 induced telework has on their job satisfaction, mental well-being and aspects of organizational commitment to fill a gap in the literature concerning emerging workplace dynamics due to COVID-19 for small real estate businesses in the USA.
Findings
The results of this qualitative research case study provide knowledge and information about the need for small businesses to be resourceful and resilient in the way that they support and engage remote workers. This qualitative research case study explores the impact COVID-19-induced telework has on their job satisfaction, mental well-being and aspects of organizational commitment for small real estate businesses. The analysis of current work-life structures through a qualitative lens provides trends among workers to gain a greater perspective of the current accelerators and barriers to worker success in a COVID-19 teleworking environment.
Originality/value
This qualitative research case study explores the impact COVID-19 induced telework has on their job satisfaction, mental well-being and aspects of organizational commitment to fill a gap in the literature concerning emerging workplace dynamics due to COVID-19 for small real estate businesses. The value of this research is that majority of the participants were African-Americans, which represents a participant group that is highly under researched.
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Shanu Jain, Sarita Devi and Vibhash Kumar
In the wake of the COVID-19 pandemic, remote working (RW) has emerged as a viable alternative to working employees in general and knowledge workers in particular. However…
Abstract
Purpose
In the wake of the COVID-19 pandemic, remote working (RW) has emerged as a viable alternative to working employees in general and knowledge workers in particular. However, previous researchers have worked on the concept, development and facilitation of RW since the 1970s. Therefore, this study aims to review the existing literature on RW to ascertain the evolution of the concept in the business and management domain and provide for requisite arguments to extend the settings for future research agendas.
Design/methodology/approach
The authors based this study on a bibliometric analysis of articles (n = 349) retrieved from the Web of Science database published between January 1990 and October 2021. The authors have used a bibliometric toolbox comprising performance analysis, science mapping and network analysis in various software namely, VOSviewer, Gephi and Biblioshiny package in R.
Findings
The study’s results accentuated important themes like work–life balance, strengthening digital infrastructure, performance and productivity, hybrid work models and well-being and clustered them under four heads with proposed future research questions.
Research limitations/implications
The study is based on a single database; the authors have used an extensive but not exhaustive list of keywords to retrieve the articles. The analysis employs certain threshold limits while using the science mapping technique.
Practical implications
This study would enable managers and academics to comprehensively understand remote work and offer logical implications to appreciate its nuances.
Originality/value
This study is unique as it recognizes the intellectual structure in the existing literature on RW and traces the advancements and exponential growth post-COVID-19. The authors recapitulated the literature as network analysis of the RW facilitation model comprising the antecedents, outcomes, mediators and moderators.
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This paper aims to identify the challenges of Hong Kong and overseas developers in project management when undertaking real estate projects in China, and then focuses on how to…
Abstract
Purpose
This paper aims to identify the challenges of Hong Kong and overseas developers in project management when undertaking real estate projects in China, and then focuses on how to mitigate and solve the problems. The proposed solution is about a concept of using the IT tool “web‐based construction project management system” (WPMS) to help assuring projects success in China. The study reported in this paper focuses on how to implement WPMS to manage construction projects in China considering the overall situation, limitations and Chinese culture.
Design/methodology/approach
Case studies and interviews were adopted to identify the main reasons why experienced Hong Kong developers have apparently been outperformed by the capital‐deprived local developers in China. SWOT was applied to analyse project failure factors. Afterwards, 49 web‐based construction project management software systems were reviewed to identify their features, their client expectations, the technology propagation modes, and the most emphasized functions in the construction stage. An in‐depth case study was adopted to test the hypothesis that web‐based construction project system could help Hong Kong developers to properly manage their projects in China.
Findings
Cooperation and coordination difficulties among participants caused by long geographical project distance and remote management control were identified to be the main causes of project failure. Web‐based construction project management system was proved to be efficient and effective in cross region project coordination and monitoring. Since property development business is a continuing and non‐one‐off activity, the investment of a tailor made WPMS is really good value for money. Concerning the low readiness of business partners in China, an encouraging pattern with more self‐incentives should be considered for achieving a win‐win‐win situation as an essential tactic as proposed in this paper.
Research limitations/implications
How to evaluate the benefit of using WPMS in quantitative method remains a challenge. Future research could compare the project with WPMS and without WPMS.
Practical implications
The case study of the application of a tailor‐made web‐based project management system (named ICPMS) by one of the major developers in Hong Kong has demonstrated that the headquarters in Hong Kong is able to get timely first hand project information, facilitating timely decisions and ensuring project success. Thus, the adoption of WPMS is a worthwhile investment for overseas developers undertaking real estate development projects in China.
Originality/value
This paper puts forward the concept of overseas developers using WPMS to help assure project success in China. Chinese culture and other limitation factors were considered for the first time in WPMS implementation in the construction industry. How to make the implementation of WPMS to successfully overcome such barriers is illustrated based on this empirical study.
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