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1 – 10 of over 16000Wilfred W. H. Cheng, Chee Yeow Lim and Katherine C. K. Yuen
This study investigates the effect of honesty reminders on budgetary slack. Based on self-concept maintenance theory, the authors posit that honesty reminders can reduce budgetary…
Abstract
This study investigates the effect of honesty reminders on budgetary slack. Based on self-concept maintenance theory, the authors posit that honesty reminders can reduce budgetary slack by making people more aware of their own standards of honesty, resulting in more honest behavior. Using an experimental research design, the authors find evidence that honesty reminders reduce budgetary slack. The authors also find that although penalties can similarly reduce budgetary slack, they tend to cause distrust and resentment from subordinates. Therefore, honesty reminders may be a less costly method than penalties for reducing budgetary slack.
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The purpose of this paper is to present a synthesized overview of empirical work carried out in the MultiMemoHome Project in the area of designing multimodal reminders for home…
Abstract
Purpose
The purpose of this paper is to present a synthesized overview of empirical work carried out in the MultiMemoHome Project in the area of designing multimodal reminders for home care. The paper aims to present an overview of multimodal interaction techniques and how they can be used to deliver messages to the user in a way that is more appropriate to the user's needs, the devices available, and the physical and social environment that the person is in when they receive a message.
Design/methodology/approach
The paper argues that electronic reminders or notifications delivered in the home (such as appointments or when to take medication to your phone, computer or TV) should be available in multiple sensory modalities (visual, auditory, tactile and olfactory) in order to increase their usability and acceptability and make them accessible to a wider range of users. This paper supports these arguments by presenting an overview of a series of empirical studies that have been carried out (and reported elsewhere) on the design and evaluation of multimodal reminders for the home.
Findings
The paper provides some guidelines and lessons learned on how to design personalisable multimodal reminder systems for the home.
Originality/value
This paper presents a synthesized overview of a body of existing research on multimodal reminder design for the home. Its contribution is in the argument and presentation of empirical findings that support these arguments. A set of guidelines emerging from the body of work is also presented.
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This study aims to understand consumers' reactions to hospitality corporate social responsibility (CSR) campaigns under different resource scarcity reminders, an important but…
Abstract
Purpose
This study aims to understand consumers' reactions to hospitality corporate social responsibility (CSR) campaigns under different resource scarcity reminders, an important but overlooked contextual factor, and examine how such scarcity reminders interact with message framing, a widely used technique in CSR communication.
Design/methodology/approach
Three experimental studies were conducted. Studies 1 and 2 examined the main effect of resource scarcity reminders (environmental vs personal) on consumer engagement via self-other orientation. Study 3 further investigated the interactive effect between resource scarcity reminders (environmental vs personal) and message framing (gain vs loss) with hope as a key mediator.
Findings
Studies 1 and 2 show that environmental (vs personal) scarcity activates a more salient other orientation, subsequently increasing consumers' donation and word-of-mouth intentions. Study 3 reveals that environmental (vs personal) scarcity makes people more hopeful with gain-framed messages. Moreover, the elevated hope enhances perceived efficacy (attitude toward the company), leading to higher donation (word-of-mouth) intention.
Practical implications
Hospitality marketers could remind consumers of the harsh environment to elicit other orientation and encourage CSR participation. Using gain-framed messages or other hope-inducing appeals would be particularly advantageous in engaging consumers in CSR campaigns during heightened environmental scarcity.
Originality/value
Focusing on consumer responses to CSR campaigns, to the best of the authors’ knowledge, this research is the first to reveal reminders of resource scarcity as a novel antecedent factor and further uncover how such reminders interact with message framing to affect CSR engagement.
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Qiong Wu, Zhiwei Zeng, Jun Lin and Yiqiang Chen
Poor medication adherence leads to high hospital admission rate and heavy amount of health-care cost. To cope with this problem, various electronic pillboxes have been proposed to…
Abstract
Purpose
Poor medication adherence leads to high hospital admission rate and heavy amount of health-care cost. To cope with this problem, various electronic pillboxes have been proposed to improve the medication adherence rate. However, most of the existing electronic pillboxes use time-based reminders which may often lead to ineffective reminding if the reminders are triggered at inopportune moments, e.g. user is sleeping or eating.
Design/methodology/approach
In this paper, the authors propose an AI-empowered context-aware smart pillbox system. The pillbox system collects real-time sensor data from a smart home environment and analyzes the user’s contextual information through a computational abstract argumentation-based activity classifier.
Findings
Based on user’s different contextual states, the smart pillbox will generate reminders at appropriate time and on appropriate devices.
Originality/value
This paper presents a novel context-aware smart pillbox system that uses argumentation-based activity recognition and reminder generation.
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Josette M.P. Gevers and Evangelia Demerouti
This study aims to examine supervisors' temporal reminders and subordinates' pacing style as they relate to employees' absorption in work tasks, and subsequently creativity.
Abstract
Purpose
This study aims to examine supervisors' temporal reminders and subordinates' pacing style as they relate to employees' absorption in work tasks, and subsequently creativity.
Design/methodology/approach
The study involved a weekly diary study among 32 employees of an IT‐development department of a large multinational. An initial questionnaire measured employees' pacing style and their perceptions of supervisors' temporal reminders, after which participants completed a weekly survey for four consecutive weeks to report on their levels of task absorption and creativity.
Findings
Whereas supervisors' temporal reminders related positively with task absorption for individuals who scored high rather than low on the deadline action pacing style, they related negatively to task absorption for those high rather than low on the steady action and the U‐shaped action pacing styles. Moreover, task absorption fluctuated consistently with individual creativity.
Research limitations/implications
The way individuals allocate efforts over time is not only related to the resources they invest in activities but also to their creativity.
Practical implications
The findings suggest that creativity requires that employees find the time and space to fully immerse in their work. Supervisors can facilitate this process by customizing their leadership practices to individual differences in time use.
Social implications
In an increasingly time‐pressured corporate society, an effective management of temporal strategies is important to ensure sustained employee well‐being as well as the quality of products in terms of creative solutions.
Originality/value
This study is the first to show that supervisors' temporal reminders relate positively to task absorption, and subsequent creativity levels, but only for specific pacing styles.
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Rebecca Wilson and Yvette Winnard
Missed appointments within the National Health Service (NHS) are a drain on resources, associated with not only considerable time and cost implications, but also sub-optimal…
Abstract
Purpose
Missed appointments within the National Health Service (NHS) are a drain on resources, associated with not only considerable time and cost implications, but also sub-optimal health outcomes. This literature review aims to explore non-attendance within the NHS in relation to causes, impacts and possible mitigation of negative effects of missed appointments.
Design/methodology/approach
MEDLINE, CINAHL Plus and PubMed were searched with a date range of 2016–2021. Databases were searched for peer-reviewed articles published in English addressing non-attendance of adults within the NHS. Studies were excluded if they were theoretical papers, dissertations or research concerning patients aged under 18. A total of 21 articles met the inclusion criteria and were selected for analysis.
Findings
The results indicate a significant association of non-attendance and poor health outcomes. Patients from a lower socioeconomic status, adults aged over 85 and those with multiple co-morbidities are more likely to miss appointments. The most commonly reported patient-centred reasons for failing to attend were forgetfulness, transportation difficulties, and family commitments. Practice-specific reasons were cited as inefficiencies of the appointment booking system, failure of traditional reminders and inconvenient timings. Interventions included text reminder services, the inclusion of costs within reminders and enhanced patient involvement with the booking process.
Originality/value
Non-attendance is complex, and to secure maximum attendance, targeted interventions are required by healthcare facilities to ensure patient needs are met. The adaption of scheduling systems and healthcare services can assist in reducing DNA rates.
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Wachiraporn Wilaiwan and Wattasit Siriwong
The study aimed to evaluate the effectiveness of the Healthy e-Elderly People Intervention (HEPI) mobile application in reducing the physical health effects caused by smartphone…
Abstract
Purpose
The study aimed to evaluate the effectiveness of the Healthy e-Elderly People Intervention (HEPI) mobile application in reducing the physical health effects caused by smartphone usage.
Design/methodology/approach
This randomized controlled trial involved elderly volunteers residing in different regions of Thailand and using smartphones. The samples included 33 participants in each control and intervention group. The intervention group received the HEPI application with reminder messages, while the control group received the HEPI application without reminder messages. Assessments were conducted at baseline, follow-up 1 (four weeks after the last reminder messages) and follow-up 2 (12 weeks after the last reminder messages). Data analyses (i.e descriptive statistics, independent sample t-tests and repeated-measures analysis of variance) were used to obtain the overall mean change difference between the intervention and control groups at different time points (per-protocol analysis). The priorities of physical health risk were assessed using Health Risk Matrix.
Findings
The HEPI mobile application significantly improved knowledge, attitudes and practice scores in both the HEPI with and without reminder messages. The mean physical health risk score in both control and intervention groups was radically decreased from baseline to follow-up 1; lower physical health scores suggested lower health risk.
Originality/value
Increased duration of smartphone usage by elderly individuals in Thailand may result in a risk of developing several serious health conditions. The HEPI application with reminder messages could be used as a tool to benefit smartphone users and would further benefit from a booster after four weeks of intervention.
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The use of four different types of electronic assistive devices and systems to provide reminder prompts and/or messages to support independence has been considered with respect to…
Abstract
The use of four different types of electronic assistive devices and systems to provide reminder prompts and/or messages to support independence has been considered with respect to three different potential user groups: people with acquired head injuries, adults with learning disabilities, and older people with mild to moderate dementia. It was found that all four approaches were useful in practice and were particularly suited to groups of people with specific needs and lifestyles. It was concluded that the choice of which approach was best for an individual depended on a full assessment, and that the availability of a toolkit of options would greatly benefit the more general roll‐out of telecare as a means of promoting independence.
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Atul Kulkarni, Xin Cindy Wang and Hong Yuan
This paper aims to examine the unintended negative effect of incentivizing shoppers to make unplanned purchases through incentive reminders during shopping trips.
Abstract
Purpose
This paper aims to examine the unintended negative effect of incentivizing shoppers to make unplanned purchases through incentive reminders during shopping trips.
Design/methodology/approach
Two experimental studies with between-subject designs were conducted to examine the effect of incentive reminders and related factors on abandonment intention.
Findings
When the search for unplanned purchases needed to reach promotional threshold fails, shoppers’ propensity to abandon a transaction increases if they are reminded of an incentive during their shopping trip. When the size of the planned purchases is relatively larger than the incentivized unplanned purchases, abandonment propensity is higher in response to reward type incentives, whereas when the size of the planned purchases is relatively smaller than the incentivized unplanned purchases, abandonment propensity is higher in response to avoidance type incentives.
Research limitations/implications
This research intersects and integrates several research domains, specifically transaction abandonment, promotional reactance, unplanned purchases and promotion framing.
Practical implications
Findings from this research help managers understand the possible negative consequences of incentive reminders and offer suggestions for decreasing shopper propensities to abandon transactions in response to incentive reminders aimed at increasing transaction sizes.
Originality/value
This is the first study to highlight (i) the possible effect of incentive reminders on transaction abandonment; (ii) the influence of the size of unplanned purchases and incentive types on abandonment; and (iii) the underlying roles of perceived value of planned purchases and fairness perceptions in abandonment.
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Ron Chi-Wai Kwok, Alvin Chung Man Leung, Stanley Sai-chuen Hui and Clara Choi-Ki Wong
Due to lack of motivation, individuals often fail to perform regular exercise. In view of this, we developed a virtual trainer system (VTS) to encourage users to perform simple…
Abstract
Purpose
Due to lack of motivation, individuals often fail to perform regular exercise. In view of this, we developed a virtual trainer system (VTS) to encourage users to perform simple exercise routines regularly.
Design/methodology/approach
A design science approach is adopted to develop a VTS to motivate users to exercise. Study findings are based on a field experiment with 91 participants recruited from a university in Hong Kong.
Findings
Outcome-oriented reminders foster stronger perceived risks of health and perceived value of exercises, whereas virtual trainer attractiveness has insignificant effect. Perceived value of exercises is positively related to exercise participation, which has a positive relationship with work productivity.
Research limitations/implications
The findings answer question of how to motivate people to continue exercising.
Practical implications
Findings provide insights for fitness companies to design online exercise training for users.
Social implications
VTS can promote regular exercise and healthy life.
Originality/value
This research shows that interactive virtual agents can motivate users to exercise regularly. It contributes to the burgeoning research on the use of IT artifacts for improving exercise participation and provides practical insights into VTS designs.
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