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1 – 10 of 908Sjur Børve, Asbjørn Rolstadås, Bjorn Andersen and Wenche Aarseth
Due to observed problems in real-life projects stemming from the lack of a unified definition, the purpose of this paper is to formulate a new definition of project partnering…
Abstract
Purpose
Due to observed problems in real-life projects stemming from the lack of a unified definition, the purpose of this paper is to formulate a new definition of project partnering (PP) through documenting the specific characteristics researchers attribute to this approach.
Design/methodology/approach
PP definition phrases extracted from a literature review were sorted into a basic framework of who, what, how, when and where. In a web-based survey, a group of experts marked the phrases from the literature review as being specific, generic, or irrelevant to PP. The expert group comprised highly ranked and experienced PP researchers. Based on the survey results, a new definition was formulated. The new definition specifies the participants, the objectives and the knowledge, skills, tools and techniques applied to pursue the objectives in PP. A verification survey of the expert group gave a 78-96 per cent combined approve and support score for each element of the new definition.
Findings
PP and a partnering project are defined by a framework encompassing three basic dimensions: participants, objectives, knowledge, skills, tools and techniques applied to pursue the objectives. The new definition is: “project partnering is a relationship strategy whereby a project owner integrates contractors and other major contributors into the project”. Through commitment to mutual project objectives, collaborative problem solving and a joint governance structure, partners pursue collaborative relationships, trust and improved performance. The new definition indicates that PP neither varies with early contractor involvement nor gain and pain share, but varies with the degree of mutual project objectives, collaborative problem solving and joint governance structure.
Originality/value
PP is a complex concept with no widely accepted definition. The basic framework applied to the formulation of the definition in this project can also be applied to define and implement a partnering project and to define and distinguish between other relationship-based procurement forms.
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Derek H.T. Walker and Farshid Rahmani
The purpose of this paper is to explore an interesting complex infrastructure construction case study project in which the initiation/design and delivery phases were managed…
Abstract
Purpose
The purpose of this paper is to explore an interesting complex infrastructure construction case study project in which the initiation/design and delivery phases were managed differently, with diverse assumptions and workplace culture. It uses a recently developed collaboration and relationship-based procurement taxonomy to analyse the decision to commence a project and to deliver the project. The taxonomy tool reveals underlying assumptions and helps explain actions taken. The paper provides a window into the decision-making process. It also illustrates levels of innovation applied at the design and delivery phases.
Design/methodology/approach
A case study was undertaken, primarily using recorded and transcribed interviews, with five key senior participants in the project. This gathered a client, designer and contractor perspective that was subsequently analysed using a sense-making approach.
Findings
It is possible to start a project adopting a highly collaborative approach that maximises innovation, understanding complexity and developing a design that can then be delivered using a more traditional approach. The taxonomy used demonstrates that it is a useful visualisation tool for this purpose.
Research limitations/implications
The research was limited to the perspectives of only five individuals even though they were key decision-makers and had a robust overview of the project as a whole. The delivery phase was chosen as a matter of policy without the ability to break loose from that policy. The implications for beginning the initiation and design process in a highly collaborative hands-on mode influenced the understanding of all parties involved in the project in a positive direction. The case study was based in Australia, which has extensive experience of collaborative project delivery approaches.
Practical implications
The taxonomy and its ability to provide visualisation of the experienced collaboration presents a powerful tool in helping us understand how it may be useful and what limitations to collaboration exists.
Social implications
The paper illustrates the value of social interactions as alliance forms tend to consider triple bottom line issues and stakeholder engagement more highly than traditional, transnational approaches to project design and delivery.
Originality/value
The case study was unusual in its technical complexity; however, the main value of the paper is the application of the taxonomy and visualisation tool as a way to better understand how a project is being managed from a collaboration perspective.
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Kristina Nevstad, Sjur Børve, Anniken Th Karlsen and Wenche Aarseth
The purpose of this paper is to present new findings to organizations that acknowledge difficulties in implementing and succeeding with project partnering.
Abstract
Purpose
The purpose of this paper is to present new findings to organizations that acknowledge difficulties in implementing and succeeding with project partnering.
Design/methodology/approach
The investigation is based on a case study where empirical evidence has been collected via semi-structured interviews of 54 professionals within the construction industry.
Findings
Based on the research the authors were able to identify three main dimensions vital for project partnering success: 1. who related to participant selection; 2. what related to task clarification; and 3. way related to partnering means. These dimensions give rise to what the authors have termed a 3W (Who, What, Way) model on how to succeed with project partnering in practice. The third dimension, way related to partnering means, was found to consist of the four subdimensions: 3a. partnering attitude; 3b. a collaborative culture; 3c. a holistic perspective; and 3d. an accurate handover.
Originality/value
The authors found 318 papers focusing on partnering, in these only 19 focused on how to succeed with project partnering. The authors have complemented the limited research on how to succeed with project partnering with 54 interviews of professionals. The majority of the existing research has focused on challenges. This paper contributes to the research gap by presenting a 3W model on how to succeed with project partnering.
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Derek Walker and Beverley Lloyd-Walker
The purpose of this paper is to present results and analysis from a case study on ethical dilemmas faced by client-side project management employees of a large Australian…
Abstract
Purpose
The purpose of this paper is to present results and analysis from a case study on ethical dilemmas faced by client-side project management employees of a large Australian University.
Design/methodology/approach
A single case study approach was adopted using the property services division's experience of potential ethical dilemmas that staff were exposed to as a focus for the unit of analysis. Data were triangulated by interviewing the Deputy Director of the division, a programme manager, a project manager and a client (stakeholder) with experience of dealing with the division. Each person was interviewed and the interview transcribed and analysed using grounded theory to make sense of the data.
Findings
Four potential ethical dilemmas were identified: fraud/bribery/corruption; favouritism and special treatment; occupational health and safety and duty of care; and professionalism and respect for others. Leadership, governance structure and (organisational and national) culture supported initiative and independent thinking through cause-and-effect loops and consequences and this meditated and influenced how these dilemmas were dealt with.
Research limitations/implications
This was just one case study in one cultural and governance setting. Greater insights and confidence in conclusions could be gained with replication of this kind of study. This study was part of a broader study of ethics in project management (PM) that consisted of eight other cases studies by others in the wider research team, also a quantitative study has been undertaken with results to be presented in other papers/reports. The main implication is that governance and workplace culture are two key influences that moderate and mediate an individuals inherent response to an ethical dilemma.
Practical implications
Clients (project owners or POs) and their representatives (PORs) hold a pivotal role in ensuring that PM work takes place within an environment characterised by high ethical standards yet the authors know that all PM parties, including client-side PORs, are faced with ethical dilemmas. What do the authors mean by an “ethical dilemma” and how may POs ensure that their PORs behave ethically? This paper provides practical guidance and demonstrates how ethical dilemmas can be analysed and appropriate action taken.
Social implications
Ethics in PM has profound implications for value generation through projects. Project managers need sound guidance and processes that align with society's norms and standards to be able to deliver project value so that commercial or sectarian interests do not dominate project delivery at the expense of society in general.
Originality/value
This paper provides a rare example of a case study of project teams facing ethical dilemmas. The PM literature has few cases such as this to draw upon to inform PM theory and practice.
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Farshid Rahmani, Tayyab Maqsood and Malik Khalfan
The purpose of this paper is to review the use of various construction procurement systems in the past and present, specifically within the Australian construction industry and to…
Abstract
Purpose
The purpose of this paper is to review the use of various construction procurement systems in the past and present, specifically within the Australian construction industry and to overview the historical development of procurement both globally and in the Australian context through the existing literature.
Design/methodology/approach
The paper is an in-depth literature review of various construction procurement systems used in the past and present, both in general and within the context of Australian construction industry.
Findings
The findings suggest that even though relationship-based procurement (RBP) systems offer significant benefits to all project participants, they are unproved by many decision makers because of lack of robust theoretical concept and inability in demonstrating value for money (VfM) for public projects, which would be one of the factors causing move away from RBP in the future.
Originality/value
This review is one of its kind. There is no such review done before within the context of Australian construction industry in such a detail. This review is a part of a recently completed PhD study.
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The aim of this paper is to propose a way that the development of human social relationship capital can be identified and measured in a construction project environment.
Abstract
Purpose
The aim of this paper is to propose a way that the development of human social relationship capital can be identified and measured in a construction project environment.
Design/methodology/approach
Theory on the creation of social capital and consequent intellectual capital between parties to collaborative project procurement is explored. This is an exploratory study using grounded theory.
Findings
A proposed capability maturity model (CMM) is posited that can be used to measure improvement in developing human social capital, and assisting in project strategy formulation. Two recent Australian alliance projects are analysed using the model to gain insights into how the quality of relationships within project alliances can be assessed.
Practical implications
The model described in this paper may be used to measure performance or as an initial step towards strategising a change management plan based upon identifying a “current” situation.
Originality/value
Each alliance is unique and so its goals with regard to social capital will vary. Accordingly the results should be viewed accordingly. Work in this area using a CMM approach is relatively rare, and so this paper provides a novel way of measuring a complex concept such as social capital.
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Yee Cheong Yong and Nur Emma Mustaffa
The purpose of this paper is to study the principal factors that are critical to the success of a construction project in Malaysia, and determine their relative importance as…
Abstract
Purpose
The purpose of this paper is to study the principal factors that are critical to the success of a construction project in Malaysia, and determine their relative importance as perceived by different respondents. The findings of this study will provide the researcher with up‐to‐date information in formulating appropriate strategies to address the challenges brought about by human‐related issues. The paper will only discuss the first part of the ongoing research based on the pilot survey.
Design/methodology/approach
Following a thorough literature search, a total of 37 factors were consolidated and grouped into seven major categories. These factors were assembled into a questionnaire survey and distributed to clients, consultants and contractors. The respondents represent a wide range of professions, including those who are involved in design, construction, engineering, project management and quantity surveying. An analysis of the responses identified 15 factors to be accepted as critical to the success of construction projects.
Findings
The results suggest a strong consistency in perception between respondents in recognising the significance of human‐related factors such as competence, commitment, communication and cooperation towards the success of a construction project. These factors being the core element in relationship‐based procurement reinforced the need and viability of such procurement methods to the Malaysian construction industry.
Practical implications
The findings can be used to facilitate the analysis of performance of various procurement systems, as well as identifying critical elements crucial to the development of a relationship‐based procurement in Malaysia.
Originality/value
This paper captures the perception of construction participants regarding the critical success factors of construction projects in Malaysia and fulfils an identified need to study the critical elements vital to the development of a new procurement approach in Malaysia.
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Rossella C. Gambetti and Mattia Giovanardi
This study is aimed at revisiting the supply chain (SC) of a company, highlighting how communication supports SC management, emphasising how SC relationship-based processes are…
Abstract
Purpose
This study is aimed at revisiting the supply chain (SC) of a company, highlighting how communication supports SC management, emphasising how SC relationship-based processes are fostered by communication flows, and exploring how SC performance may be enhanced through coordinated management of interpersonal and internet-mediated communication forms.
Design/methodology/approach
The study follows a two-step qualitative methodological approach encompassing the building of a preliminary conceptual mapping, and preliminary testing, integration and revision of the conceptual mapping.
Findings
The findings highlight communication's primary role in identity management and image building of the SC, and its supporting role enhancing strategic and operational SC processes. Communication seems to act as a “cultural glue”, a “trade-off and compensation”, a “knowledge creation and dissemination”, a “relationship development and maintenance”, and an “alignment and integration” activity along the SC, fostering knowledge, managerial, relational and competitive SC performance dimensions.
Practical implications
The combination of SC and corporate communication academic knowledge with field SC managerial expertise allows the proposal of a preliminary conceptual framework illustrating the potential links among SC processes, communication and SC performance. The study provides also a set of research propositions to guide both future research and managerial practice in communication management along the SC.
Originality/value
This study offers a first exploratory “communicational view” of the SC, which beyond analysing communication in the corporate locus of the typical communication function explores the value of communication that is embedded in manufacturing processes and routines at the basis of corporate performance by developing a cross-functional communication approach.
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Tim Torvatn and Luitzen de Boer
The purpose of this paper is to study the reform of public purchasing directives initiated by the European Union (EU) and discuss them in light of the criticism against existing…
Abstract
Purpose
The purpose of this paper is to study the reform of public purchasing directives initiated by the European Union (EU) and discuss them in light of the criticism against existing public purchasing directives.
Design/methodology/approach
A literature review of empirical articles is critical to existing public purchasing directives to summarize the main directions and categories of their criticism, and a thorough reading of the proposed reform of the public purchasing directives is carried out to see if the changes will answer some or all of the criticism directed toward the public purchasing directives.
Findings
The reforms seem to be a step in the right direction, particularly with respect to public organizations possibility to support innovation and new product and service development, but little change in the possibilities for development of strategic, long-term relationships.
Research limitations/implications
The reform has just been introduced, and so the analysis of the possible effects of the reform is not based on empirical data (since such data do not exist yet), but mostly on the authors experience in the field and through a comparison with selected literature.
Originality/value
An early assessment of the possible effects of the reform regarding public procurement directives in the EU area is introduced.
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Charles MacDonald, Derek H.T. Walker and Neveen Moussa
This paper aims to present and describe a value for money framework that can be used on alliance projects to improve the consideration of, and reporting of, value for money.
Abstract
Purpose
This paper aims to present and describe a value for money framework that can be used on alliance projects to improve the consideration of, and reporting of, value for money.
Design/methodology/approach
Development of the framework used a combination of interviews with domain experts, reflection on practice and a Delphi panel to develop and refine a value for money/best value outcome framework for alliance projects.
Findings
The results indicate that a robust framework for demonstrating value for money in an alliance project is feasible, and a framework was developed and tested through the Delphi panel.
Research limitations/implications
The paper briefly describes the research approach but focuses on the outcome rather than the process.
Practical implications
The research aim of this paper is to expand the conceptual view and to illustrate how a practical assessment of value for money in project alliancing can be achieved. It presents the framework and describes it in sufficient detail for readers to be able to adopt and adapt it.
Social implications
Value for money in infrastructure projects has profound implications for society; this extends and enhances techniques used to assure value for money.
Originality/value
The paper provides a value for money framework across the whole project design to delivery cycle.
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