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Article
Publication date: 27 February 2009

Kayla Hales

The purpose of this paper is to explore some of the influences that computer‐mediated communication (CMC) has and could have on the maintenance of interpersonal…

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2091

Abstract

Purpose

The purpose of this paper is to explore some of the influences that computer‐mediated communication (CMC) has and could have on the maintenance of interpersonal relationships. In doing this, ethical dilemmas and implications that arise from the technical affordances offered to CMC participants are discussed. Relational maintenance is integral to people's everyday lives. Yet, the ethical issues involve in using CMC to support this have not been explicitly explored.

Design/methodology/approach

The concept of relational maintenance will be explored independently and as it relates to CMC and ethics. This paper will examine current literature and briefly discuss a pilot study relevant to these areas. The pilot study consisted of a survey distributed to undergraduate students in non‐platonic long distance and short distance relationships.

Findings

The exploration of prior literature and the findings of a pilot study support the notion that, with the increase of CMC use to maintain relationships follows the potential increase of unethical behavior in this medium. A number of ethical questions have risen that can be used to inform and direct future research.

Originality/value

This paper is original as it explores the concept of ethics from a relational maintenance perspective through electronic communication. It adds value by integrating these three areas and enhancing the understanding of this integration, while providing information of both theoretical and practical relevance.

Details

Journal of Information, Communication and Ethics in Society, vol. 7 no. 1
Type: Research Article
ISSN: 1477-996X

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Book part
Publication date: 23 February 2016

Xiaolin Zhuo

This study aims to understand the role of technology in relationship maintenance among romantic partners.

Abstract

Purpose

This study aims to understand the role of technology in relationship maintenance among romantic partners.

Methodology/approach

It takes a qualitative, inductive approach and collected data from in-depth interviews with 20 individuals who are married or in cohabiting relationships.

Findings

This study supports the extension of relationship maintenance typology derived from face-to-face relationship studies to technology-mediated communication, but highlights how technology use transforms the implementation of maintenance behaviors. Technology helps couples coordinate tasks and keep in touch with friends and families. Although technology-mediated communication cannot replace face-to-face interactions in relationship talk and sharing in-depth feelings, it plays an important role in redefining the ways in which couples interact positively, maintain mutual understanding, and secure the future of the relationship. Moreover, this study identifies a new maintenance behavior, communication coordination. These maintenance behaviors reflect a tension between maintaining connectivity and managing the boundary between work and home and between the public and private spheres.

Originality/value

This study builds on previous work on technology use and relationship maintenance, but takes a different qualitative, inductive approach to address the limitations in the survey research dominant in the literature. It helps us understand the advantages and challenges in maintaining relationships in the digital age and also explores the factors that influence the patterns of technology use in relationship maintenance.

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78560-785-1

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Article
Publication date: 4 July 2016

Hisham Hamid Hawass

The purpose of this paper is to examine the relationship between the relational self-identity and prosocial silence in the context of the Egyptian public sector. It also…

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1274

Abstract

Purpose

The purpose of this paper is to examine the relationship between the relational self-identity and prosocial silence in the context of the Egyptian public sector. It also examines the mediating effect of relational maintenance strategies among co-workers (RMSC) on the aforementioned relationship.

Design/methodology/approach

The study uses a questionnaire that consists of measures adopted from existing and tested scales. A parallel mediation analysis is conducted using Sobel test for specific indirect effects in regression analysis.

Findings

The findings reveal that high relational employees do not engage in prosocial silence unless they are involved in networking and shared tasks strategies.

Originality/value

Prosocial silence has received limited attention despite its drastic effects in employee well-being. This study provides initial insights concerning the dynamics of social behaviours which motivate employees to avoid speaking up in order to not embarrass a workplace friend.

Details

EuroMed Journal of Business, vol. 11 no. 2
Type: Research Article
ISSN: 1450-2194

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Article
Publication date: 3 April 2017

Zul-Atfi Ismail

Conventional methods practiced by the Development and Facilities Management Unit (UPPF) have faced issues due to management deficiencies and incompetent staff members who…

Abstract

Purpose

Conventional methods practiced by the Development and Facilities Management Unit (UPPF) have faced issues due to management deficiencies and incompetent staff members who were unable to handle facilities management assessment processes at Malaysian Polytechnics. The paper aims to discuss this issue.

Design/methodology/approach

The prime objective of this paper is to improve the conventional methods which tend to be both cumbersome and ineffective in the UPPF Maintenance Management Systems (MMSs) at Malaysian Polytechnics. Primary data were gathered through interviews to develop the proposed system. Eight Polytechnics were selected based on major problems arising from using conventional methods. A comparison was then conducted to investigate the maintenance management practices at each Polytechnic. There are around 32 Polytechnics in Malaysia and most are using conventional methods.

Findings

The major conclusion drawn from the interview results was that comprehensive MMSs are lacking, specifically those that integrate operation and maintenance (O&M) processes of facilities management and software programming that provides guidelines for decision-making processes. The interview results also revealed irregularities within the Malaysian Polytechnics’ maintenance management database. This paper explores the concepts of Electronic Form Defect Assessment (E-Form Defect Assessment), relational databases and online customer complaints to adapt their role as dynamic maintenance management tools.

Originality/value

The paper concludes that the developed system is able to accommodate recording of data, such as complaints and specific items needed for maintenance, through the internet and intranet. MMSs potentially transform facilities management O&M processes into one of the most sophisticated technologies by providing access to all information published by each Malaysian Polytechnic institution. This technology was established in order to foster financial cooperation with the idea being that Polytechnics which compete with one another become financially interdependent with the goal of promoting successful facilities management in the construction of new facilities and infrastructure.

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Article
Publication date: 12 April 2021

Anushree Tandon, Amandeep Dhir and Matti Mäntymäki

The association between social media and jealousy is an aspect of the dark side of social media that has garnered significant attention in the past decade. However, the…

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3079

Abstract

Purpose

The association between social media and jealousy is an aspect of the dark side of social media that has garnered significant attention in the past decade. However, the understanding of this association is fragmented and needs to be assimilated to provide scholars with an overview of the current boundaries of knowledge in this area. This systematic literature review (SLR) aims to fulfill this need.

Design/methodology/approach

The authors undertake an SLR to assimilate the current knowledge regarding the association between social media and jealousy, and they examine the phenomenon of social media-induced jealousy (SoMJ). Forty-five empirical studies are curated and analyzed using stringent protocols to elucidate the existing research profile and thematic research areas.

Findings

The research themes emerging from the SLR are (1) the need for a theoretical and methodological grounding of the concept, (2) the sociodemographic differences in SoMJ experiences, (3) the antecedents of SoMJ (individual, partner, rival and platform affordances) and (4) the positive and negative consequences of SoMJ. Conceptual and methodological improvements are needed to undertake a temporal and cross-cultural investigation of factors that may affect SoMJ and acceptable thresholds for social media behavior across different user cohorts. This study also identifies the need to expand current research boundaries by developing new methodologies and focusing on under-investigated variables.

Originality/value

The study may assist in the development of practical measures to raise awareness about the adverse consequences of SoMJ, such as intimate partner violence and cyberstalking.

Details

Internet Research, vol. 31 no. 5
Type: Research Article
ISSN: 1066-2243

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Book part
Publication date: 4 September 2017

Abstract

Details

Intimate Relationships and Social Change
Type: Book
ISBN: 978-1-78714-610-5

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Book part
Publication date: 10 February 2012

Dirk Ahlers studied computer science at the Carl-von-Ossietzky-University Oldenburg, Germany. In 2005, he started working as a research assistant at the OFFIS Institute…

Abstract

Dirk Ahlers studied computer science at the Carl-von-Ossietzky-University Oldenburg, Germany. In 2005, he started working as a research assistant at the OFFIS Institute for Information Technology, Oldenburg where he conducted projects in mobility and geospatial retrieval. While working at OFFIS, he also pursued his PhD with a topic in geographic information retrieval. He is currently working at UNITEC, a private university in Tegucigalpa, Honduras where he researches potential for local search for the case of a country with little Web coverage, challenging informal address schemes, and uncertain location data. His research interests are geospatial Web information retrieval, search engines, location-based services, Web technology, mobility, and everything geo. E-mail: dirk@dhere.de

Details

Web Search Engine Research
Type: Book
ISBN: 978-1-78052-636-2

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Book part
Publication date: 4 September 2017

Jacquelyn Benson, Steffany Kerr and Ashley Ermer

Research on relational maintenance of long-distance or cross-residential romantic relationships is limited. Moreover, relatively little is known about relational

Abstract

Research on relational maintenance of long-distance or cross-residential romantic relationships is limited. Moreover, relatively little is known about relational maintenance among non-marital intimate partners in later life, many of whom prefer to live-apart-together (LAT) rather than cohabit. This research paper examines how older adults from the United States maintain their romantic relationships across residences. The authors conducted a grounded theory study drawing on interviews collected from 22 older adults in LAT relationships. The data revealed that older LAT partners engage in a process of safeguarding autonomy to maintain their partnerships and relationship satisfaction. Two broad strategies were identified: upholding separateness and reshaping expectations. While safeguarding autonomy was paramount, participants also emphasized the importance of having a flexible mindset about the physical copresence of their relationships. The findings have implications for practice, suggesting that creating an interdependent couple-identity may undermine, or at least have little bearing on, the relationship stability of older LAT couples. Future research is needed to determine how LAT experiences among racially/ethnically or socioeconomically diverse samples might differ.

Details

Intimate Relationships and Social Change
Type: Book
ISBN: 978-1-78714-610-5

Keywords

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Article
Publication date: 1 July 2004

Chun‐ju Flora Hung

This study of multinational companies in China focuses on the role culture plays in relationship cultivation. The author interviewed 40 participants from 36 multinational…

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2963

Abstract

This study of multinational companies in China focuses on the role culture plays in relationship cultivation. The author interviewed 40 participants from 36 multinational companies in China. The findings revealed that characteristics of Chinese culture, such as family orientation, guanxi, relational orientation (role formalisation, relational interdependence, face, favour, relational harmony, relational fatalism and relational determination) had an influence on multinational companies’ relationship cultivation strategies. Multinationals from Western countries were found, however, to be more persistent in maintaining their own cultural values in relationship building than multinational companies from Asian countries.

Details

Journal of Communication Management, vol. 8 no. 3
Type: Research Article
ISSN: 1363-254X

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Book part
Publication date: 27 November 2014

Carrie Anne Platt, Renee Bourdeaux and Nancy DiTunnariello

This study investigated how college students’ pace of life and perceptions of communication technologies shape the choices they make when engaging in mediated…

Abstract

Purpose

This study investigated how college students’ pace of life and perceptions of communication technologies shape the choices they make when engaging in mediated communication with their parents.

Methodology

We conducted 21 interviews to explore how students’ understandings of various communication technologies, the rules and patterns of technology use in their families, and the circumstances surrounding their use of technologies while at college influence the number and type of media they use to communicate with their parents.

Findings

We found that perceived busyness and generational differences played a large role in limiting technologies used, with environmental factors, the purpose of communication, and complexity of message also contributing to technology choices.

Originality

This study extends media multiplexity theory by investigating media choice and relational tie strength in an intergenerational context.

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78350-629-3

Keywords

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