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Article
Publication date: 27 May 2014

Soheila Ghane and Peyman Akhavan

The purpose of this study is to propose a framework to determine and prioritize relational capitals. This study has empirically performed the framework and revealed prioritized…

Abstract

Purpose

The purpose of this study is to propose a framework to determine and prioritize relational capitals. This study has empirically performed the framework and revealed prioritized indicators of relational capital within service and non-service industries in Iran.

Design/methodology/approach

A valid questionnaire was utilized to conduct a survey of 243 business managers in different organizational levels of service and non-service industries in Iran.

Findings

Correlation analysis was utilized to ascertain validity of measures. Priority of each relational capital was specified using ordinal regression analysis.

Research limitations/implications

The findings offer valuable insights on relational capital and its indicators in a novel perspective.

Practical implications

Using the proposed framework and utilizing the classification of relational capital indicators, managers and analysts will be able to enumerate the most effective factors for improving business performance and competitive authority based on types of business relations and its environment.

Originality/value

This study provides a guideline for determining and prioritizing business relational capital considering both sides, business-to-business and business-to-consumer relations, which have been under examination in the literature.

Details

International Journal of Commerce and Management, vol. 24 no. 2
Type: Research Article
ISSN: 1056-9219

Keywords

Article
Publication date: 1 March 2022

Jiawei Xu, Yubing Yu, Ye Wu, Justin Zuopeng Zhang, Yulong Liu, Yanhong Cao and Prajwal Eachempati

The paper aims to study the relationship between corporate social responsibility, green supply chain management, and operational performance and the moderating effects of…

1524

Abstract

Purpose

The paper aims to study the relationship between corporate social responsibility, green supply chain management, and operational performance and the moderating effects of relational capital on these relationships.

Design/methodology/approach

The authors conduct an empirical study with a structural equation modeling approach to investigate the relationship between corporate social responsibility—constructed by the quality and environmental responsibility, green supply chain management—including green supplier and customer management and operational performance—manifested by quality, cost, flexibility, and delivery performance using data from 308 manufacturers in China. Besides, the authors explore the moderating effect of supplier and customer relational capital on these relationships.

Findings

The findings indicate that a company's quality and environmental responsibility significantly impacts its green supply chain management practices, which further improve its operational performance in quality, cost, flexibility, and delivery. In addition, supplier and customer relational capital strengthens the influence of environmental responsibility on green supply chain management. While supplier relational capital reinforces the impact of green supplier management on flexibility and delivery performance, customer relational capital only strengthens the influence of green customer management on flexibility performance.

Originality/value

The study enriches the extant literature by developing a holistic framework integrating corporate social responsibility, green supply chain management, relational capital, and operational performance and unraveling their intricate relationships. The authors’ findings help practitioners prioritize proactive steps in environmental conservation more than achieving operational performance.

Details

Journal of Enterprise Information Management, vol. 35 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 30 June 2020

Marta Fernandez-Olmos, Isabel Diaz-Vial and Giulio Malorgio

This study aims to focus on relational social capital in family wineries. Relational social capital is influenced by the family nature of the business and is at the same time a…

Abstract

Purpose

This study aims to focus on relational social capital in family wineries. Relational social capital is influenced by the family nature of the business and is at the same time a key antecedent of winery performance. The aim is to analyse these relationships in the qualified denomination of origin (DOC) Rioja wine industry (Spain).

Design/methodology/approach

Using a final sample of 110 family wineries, a Baron and Kenny approach was performed to investigate the causal and mediating relationships between the generation in control, relational social capital and family winery performance.

Findings

Using a final sample of 110 family wineries, the study demonstrates that later generations show a higher level of relational social capital, that the positive relationship between relational social capital and performance is maintained in a family firm sample and that the generation in control sequentially influence on performance through its influence on relational social capital.

Research limitations/implications

The main limitations are that empirical data were obtained only from DOC Rioja wine family businesses and a cross-sectional study was conducted.

Social implications

This study provides policymakers and family managers responsible for succession with a better understanding of the effects of transferring the business to the next generations in terms of relational social capital and performance.

Originality/value

To the best of the knowledge, this is the first study to examine the sequential relationships between generation, relational social capital and performance in DOC Rioja family wineries. The context of the DOC Rioja wine industry is particularly noteworthy for two reasons. First, in this industry, family-controlled firms predominate. Second, the DOC Rioja wine industry is focussed on the small-to-medium context, which has conventionally provided a very good area for the development of social capital theory.

Details

International Journal of Wine Business Research, vol. 33 no. 1
Type: Research Article
ISSN: 1751-1062

Keywords

Article
Publication date: 22 March 2024

Md Daud Ismail, Syed Zamberi Ahmad and Sanjay Kumar Singh

This study aims to investigate the relationship between absorptive capacity, relational capital and interorganizational relationship performance and examine the moderating effect…

Abstract

Purpose

This study aims to investigate the relationship between absorptive capacity, relational capital and interorganizational relationship performance and examine the moderating effect of contractual governance on this relationship.

Design/methodology/approach

This study used a quantitative design, analyzing data collected through a survey questionnaire. The sampling frame consisted of 111 cross-industry, small and medium-sized manufacturers in Malaysia. The research model was analyzed using structural equation modeling.

Findings

The results show that interorganizational relationship performance is positively influenced by relational capital and absorptive capacity. While absorptive capacity has a positive effect on relational capital, this study finds empirical evidence that contractual governance weakens the effect of absorptive capacity on relational capital. Furthermore, this study also examines the hitherto under-researched moderating effect of contractual government on absorptive capacity and relational capital and their relationship with interorganizational relationship performance.

Originality/value

This study provides insights into the interorganizational relationship among SMEs and explains the nature of knowledge management in this context. This study shows the potential role of absorptive capacity in building close cross-border interorganizational relationships.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 9 April 2021

Daniel Prajogo, Carlos Mena and Mesbahuddin Chowdhury

The purpose of this paper is to test the moderated-mediated model using a dataset drawn from 204 manufacturing firms in Australia, and Hayes' PROCESS macro software was used for…

Abstract

Purpose

The purpose of this paper is to test the moderated-mediated model using a dataset drawn from 204 manufacturing firms in Australia, and Hayes' PROCESS macro software was used for analyzing the research model.

Design/methodology/approach

This study examines how firms can leverage the strategic value of their key supplier for improving their product performance by developing strategic collaborations with the key supplier as a mediating factor. Furthermore, it also seeks to understand the role that commitment plays in strategic relationships by testing how the mediating role of strategic collaboration is moderated by the level of buyer-suppliers relational capital.

Findings

The findings show that strategic collaborations mediate the relationship between the strategic value of key supplier and buyer's product performance, and the mediating effect is moderated by the relational capital between the buyer and the key supplier in such a way that the stronger the relational capital the stronger the indirect effect of strategic value of key supplier on buyer's product performance.

Practical implications

The findings show that firms could derive significant benefits from the strategic value of their key supplier in improving their product performance. However, the benefits can only be realized if firms can build successful strategic collaborations in the first place. At the same time, this study also demonstrates the importance of relational capital in terms of commitment and trust with the key supplier that influences the effectiveness of strategic collaborations in realizing the outcome of the collaborations.

Originality/value

This study addresses the gap in the literature by disentangling the complex relationship between a key supplier's strategic value and a buyer's product performance and the role that both collaboration and relational capital play in this relationship. By integrating strategic collaborations and relational capital of buyer-supplier relationships, this study not only confirms the links by testing key supplier's strategic value, strategic collaboration and product performance, but also extends the previous studies by incorporating the moderating role of relational capital as a contingent factor.

Details

International Journal of Operations & Production Management, vol. 41 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 28 March 2022

Malgorzata Rozkwitalska, Beata A. Basinska, Fevzi Okumus and Osman M. Karatepe

This paper proposes a research model in which learning goal orientation (LGO) mediates the impacts of relational capital and psychological capital (PsyCap) on work engagement.

Abstract

Purpose

This paper proposes a research model in which learning goal orientation (LGO) mediates the impacts of relational capital and psychological capital (PsyCap) on work engagement.

Design/methodology/approach

Data obtained from 475 managers and employees in the manufacturing and service industries in Poland were utilized to assess the linkages given above. Common method variance was controlled by the unmeasured latent method factor technique.

Findings

LGO mediates the impact of PsyCap on work engagement. More specifically, employees high on PsyCap are more learning goal-oriented, and therefore are work-engaged at elevated levels. Employees also exhibit higher work engagement as a result of their relational capital.

Research limitations/implications

This study extends the research stream on the interrelationships of relational capital, PsyCap, LGO and work engagement to Poland. It fills a void in the relevant literature. Yet, the authors collected cross-sectional, self-report data in a single country.

Practical implications

Manufacturing and service companies in Poland should create and maintain a work environment where managers and employees develop trust and high-quality relationships with their managers and coworkers and invest in their personal resources. In addition, management should arrange continuous training programs so that employees can continue developing themselves. Such practices are critical in an organization where employees' work engagement is triggered by relational capital, PsyCap and LGO.

Originality/value

This paper enhances the current literature by exploring relational capital, PsyCap and LGO simultaneously as the predictors of work engagement, which have been subjected to limited empirical inquiry. The paper also extends the research stream about the above-mentioned predictors of engagement to Poland, which is an underrepresented country in the field of human resource management.

Details

Journal of Organizational Change Management, vol. 35 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 25 February 2021

Syed Abidur Rahman, Golam Mostafa Khan, Salem AlAbri and Seyedeh Khadijeh Taghizadeh

This study aims to investigate the role of the components of intellectual capital (IC) on entrepreneurial opportunity recognition among small and medium enterprises (SMEs) in the…

Abstract

Purpose

This study aims to investigate the role of the components of intellectual capital (IC) on entrepreneurial opportunity recognition among small and medium enterprises (SMEs) in the Sultanate of Oman. The interrelationships of these components are also examined.

Design/methodology/approach

The study used quantitative research methods. Data were collected using structured questionnaires from a sample of 347 respondents from SMEs operating in Oman. Structural equation modeling was employed to examine the hypotheses using partial least square technique.

Findings

The analysis results demonstrate that structural capital, relational capital and spiritual capital have significant relationships with entrepreneurial opportunity recognition. Meanwhile, human capital has no relationship with either entrepreneurial opportunity recognition or spiritual capital. Intriguingly, significant interrelationships are observed among IC's components.

Practical implications

This study offers useful managerial implications for the related parties: firms, public institutions and other stakeholders. The findings could be a guideline for SME managers/owners to recognize the right entrepreneurial opportunity.

Originality/value

To the best of our knowledge, this study is the first to reveal the relationships between the tripartite model of IC and entrepreneurial opportunity recognition. This study is also the first to test the interrelationship of spiritual capital on other intellectual components.

Details

Journal of Intellectual Capital, vol. 23 no. 4
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 8 February 2011

Sinéad Carey and Benn Lawson

Building social capital within buyer‐supplier relationships is often associated with high performing supply chains. However, little research has examined the mechanisms by which…

2566

Abstract

Purpose

Building social capital within buyer‐supplier relationships is often associated with high performing supply chains. However, little research has examined the mechanisms by which social capital is formed. The purpose of this paper is to examine the effects of relational and contractual governance mechanisms on the formation of social capital under varying levels of demand and supply uncertainty.

Design/methodology/approach

A conceptual framework is developed, grounded in the literature on supply chain management and social capital theory (SCT).

Findings

A series of propositions showed that relational governance leads to the formation of social capital under conditions of supply uncertainty, but is subject to opportunism when customer product demand is uncertain. By contrast, in conditions of high demand uncertainty, contractual governance is associated with social capital formation.

Practical implications

The paper illustrates the need for managers to consider both the way in which their choice of governance mechanisms (contractual and relational) contributes to social capital, as well as highlighting the contingent nature of these mechanisms depending on the environmental context.

Originality/value

This paper is a novel contribution, applying SCT to the literature on supply chain management.

Details

Journal of Manufacturing Technology Management, vol. 22 no. 2
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 7 September 2015

Jasmine Tata and Sameer Prasad

The purpose of this paper is to look at immigrant family business through the framework of social capital by investigating how the social capital of immigrant family business…

14709

Abstract

Purpose

The purpose of this paper is to look at immigrant family business through the framework of social capital by investigating how the social capital of immigrant family business owners helps them obtain network benefits and improve business performance.

Design/methodology/approach

This paper presents an empirical investigation of 170 immigrant family business owners. The authors examine social capital as a multidimensional construct and focus on two attributes of social capital: structural embeddedness and relational embeddedness. In addition, this study examines how social capital influences business performance through the mediating effect of network benefits. Finally, the constructs of family capital and immigrant community capacity are also investigated.

Findings

The results suggest that the two attributes of social capital differed in their effects on network benefits, and that network benefits mediated the influence of social capital attributes on family business performance. Specifically, relational social capital influenced access to resources and information, and structural social capital influenced access to resources. Family ties affected network benefits and business performance, and immigrant community capacity had the predicted moderating effect on the relationship between immigrant community ties and network benefits.

Originality/value

This investigation has the potential to advance understanding of immigrant family businesses by assessing how the overall social capital of the family business owner influences business performance. The study also furthers the understanding of family capital and immigrant community capacity. In addition, these results serve practitioners by helping identify avenues to increase immigrant family business performance, an issue that is increasingly important today given the contribution of such businesses to the economic vitality of societies.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 21 no. 6
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 16 August 2011

Trond Hammervoll

Cooperation in logistics and supply chain management has most often been studied as a characteristic of a focal firm, rather than as a relationship property, and…

1700

Abstract

Purpose

Cooperation in logistics and supply chain management has most often been studied as a characteristic of a focal firm, rather than as a relationship property, and inter‐organisational aspects need to be better understood. The purpose of this paper is to draw on insights from theories on individuals and organisations to study recently formed supply chain relationships (SCRs).

Design/methodology/approach

Following a literature review, the study develops an alternative view to the dominant strand of research on relational capital in SCRs. Drawing on insights from other disciplines, not usually associated with supply chain management, refutable propositions are suggested. Appropriate measurement scales for the new variables are suggested.

Findings

The notion of relational capital in SCRs is extended to include financial capital and psychological commitment. New propositions that relate relational capital and length of the honeymoon period (the time period immediately after SCR formation, during which the threat of dissolution is non‐existent) are suggested.

Research limitations/implications

The ideas presented in this paper have the potential to enrich further study on behavioural phenomena in SCRs as the analysis makes explicit the financial, social, and psychological dimensions of relational capital.

Practical implications

This paper presents managers with a richer framework than previously existed to guide their formation and maintenance efforts in building SCRs.

Originality/value

The paper fulfils an identified need for more and better inter‐organisational theory in supply chain management research.

21 – 30 of over 23000