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1 – 10 of over 16000Literature on choice has predominantly focused on selection decisions rather than rejection decisions. Research on rejection decisions has also only studied rejecting one option…
Abstract
Purpose
Literature on choice has predominantly focused on selection decisions rather than rejection decisions. Research on rejection decisions has also only studied rejecting one option from two alternatives. This research aims to study the differences in decision confidence and satisfaction in rejection decisions between choice sets of small and large sizes.
Design/methodology/approach
The authors conducted three behavioral experiments in which they first tested the overall effect (Experiment 1) and then found out whether regulatory focus (Experiment 2) and the attractiveness of options (Experiment 3) moderated it.
Findings
The authors observed that decision satisfaction increased when rejecting larger (vs smaller) choice sets. Decision confidence mediated it (Experiment 1). The effect was strongest when participants had a prevention focus (Experiment 2) and when they were rejecting relatively unattractive options (Experiment 3).
Research limitations/implications
This research expands the understanding of how individuals make rejection-based decisions and in particular how individuals make choices for one option out of many as in the selection-based choice overload literature.
Practical implications
The authors show how choice sets of varying sizes affect rejection decisions commonly faced by managers and consumers. This research provides implications for improving confidence and satisfaction, both of which are important elements of everyday decision-making, by suggesting that choice outcomes may differ depending on whether one is making a selection or a rejection decision and whether the choice set size is small or large.
Originality/value
This is the first study to examine rejection decisions with more than two alternatives. The findings complement the large body of work on the choice overload effect that focuses on selection decisions.
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Barry J. Gledson and David Greenwood
British construction industry KPI data collected over recent years shows a trend in projects exceeding their time schedules. In 2013, the UK Government set a target for projects…
Abstract
Purpose
British construction industry KPI data collected over recent years shows a trend in projects exceeding their time schedules. In 2013, the UK Government set a target for projects timeframes to reduce by 50 per cent. Proposed interventions included more rapid project delivery processes, and consistent improvements to construction delivery predictions, deployed within the framework of 4D Building Information Modelling (BIM). The purpose of this paper is to use Rogers’ Innovation Diffusion theory as a basis to investigate how this adoption has taken place.
Design/methodology/approach
In total, 97 construction planning practitioners were surveyed to measure 4D BIM innovation take-up over time. Classic innovation diffusion research methods were adopted.
Findings
Results indicated an increasing rate of 4D BIM adoption and reveal a time lag between awareness and first use that is characteristic of this type of innovation.
Research limitations/implications
Use of a non-probability sampling strategy prevents the results being generalisable to the wider construction population. Future research directions and methods are suggested, including qualitative investigations into decision-making processes around 4D BIM, and case studies exploring the consequences of 4D BIM adoption.
Practical implications
Recommendations of how to facilitate the adoption of 4D BIM innovation are proposed, which identify the critical aspects of system compatibility and safe trialling of the innovation.
Originality/value
This paper reinforces 4D BIM as an innovation and records its actual UK industry adoption rate using an accepted diffusion research method. By focusing on UK industry-wide diffusion the work also stands apart from more typical research efforts that limit innovation diffusion exploration to individual organisations.
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Hakan Celik and Ridvan Kocaman
This paper aims to investigate the relationships between self-monitoring, fashion involvement and technology readiness in the mobile shopping context. Although mobile shopping is…
Abstract
Purpose
This paper aims to investigate the relationships between self-monitoring, fashion involvement and technology readiness in the mobile shopping context. Although mobile shopping is still a novel activity in Turkish economical and social spheres, it has the potential to become an important driver of B2C electronic commerce in Turkey. Many Turkish firms have already extended their multichannel strategies by integrating a mobile channel into their pre-existing on-line and off-line channels. However, customers should be ready to actually embrace mobile commerce for the success of these strategies.
Design/methodology/approach
To test the proposed research hypotheses, a survey was administrated online to 284 volunteer undergraduate students, who were potential users of mobile shopping channel. The measurement items were developed by adapting and modifying the previously validated 13-item, self-monitoring, 16-item technology readiness index 2.0 and 5-item fashion involvement scales.
Findings
Results from a partial least squares analysis showed that the ability to modify self-presentation has a significant moderating influence on fashion involvement and technology readiness relationships. However, the moderating effect of sensitivity to the expressive behaviours of others for the same relationship was found to be insignificant. Further, fashion involvement appeared to have significant and direct influences on both technology readiness and attitudes towards mobile shopping. Finally, strong relationships between technology readiness, attitude and intentions to use mobile shopping were detected.
Originality/value
There has been little research effort conducted to examine the proposed relationships between the cited research variables in a non-Western country. Therefore, these study results yielded valuable insights for both theory and actual practice.
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Ana Rita Gonçalves, Amanda Breda Meira, Saleh Shuqair and Diego Costa Pinto
The digital revolution has changed consumer–service provider interaction, spawning a new generation of FinTech. This paper analyzes consumers' reactions to artificial intelligence…
Abstract
Purpose
The digital revolution has changed consumer–service provider interaction, spawning a new generation of FinTech. This paper analyzes consumers' reactions to artificial intelligence (AI) (vs human) decisions.
Design/methodology/approach
The authors tested their predictions by conducting two experimental studies with FinTech consumers (n = 503).
Findings
The results reveal that consumers' responses to AI (vs human) credit decisions depend on the type of credit product. For personal loans, the rejection by an AI provider triggers higher levels of satisfaction compared to a credit analyst. This effect is explained via the perceived role congruity. In addition, the findings reveal that consumers’ rejection sensitivity determines how they perceive financial services role congruity.
Originality/value
To the best of the authors' knowledge, this research is the first to jointly examine AI (vs human) credit decisions in FinTech and role congruity, extending prior research in the field.
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Davide Pietroni, Sibylla Hughes Verdi, Felice Giuliani, Angelo Rosa, Fabio Del Missier and Riccardo Palumbo
The purpose of this study is to investigate how the emotion expressed by a fictitious proposer influences the responder’s decision to accept or reject a severely unfair deal…
Abstract
Purpose
The purpose of this study is to investigate how the emotion expressed by a fictitious proposer influences the responder’s decision to accept or reject a severely unfair deal, represented by the splitting of a predetermined sum of money between the two players during an ultimatum game (UG). Rejection leads both parts to dissipate that sum. Critically the authors consider the situation in which both players have the best alternative to negotiation agreement (BATNA), which simulates a backup plan to rely on in case of no agreement.
Design/methodology/approach
The participants played a UG and, to foster the ecological validity of the paradigm, the parts could both rely on a more or less generous BATNA. The critical manipulation was the emotion expressed by the proposer while their BATNA was either hidden (Exp. 1) or communicated (Exp. 2).
Findings
The proposer’s emotions influenced participants’ own emotions, affected their social evaluations about the proposer, the desire for future interactions with the proposer and were used to infer the proposer’s BATNA when it was unknown. In this latter case, proposers’ emotions and in particular his/her happiness, decreased dramatically the participants’ tendency to reject even severely unfair offers.
Originality/value
Past research on UG has been predominantly aimed to investigate the effect of responders’ emotions or the effects of responders’ emotions on the proposer, devoting little attention to how the critical responder’s acceptance/rejection decision might be affected by the proposer’s emotion. Especially in the ecological situation where the parts have a BATNA in case of non-agreement.
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Previous studies about the academic publishing process consider the publication delay as starting from the submission to the publishing journal. This ignores the potential delay…
Abstract
Previous studies about the academic publishing process consider the publication delay as starting from the submission to the publishing journal. This ignores the potential delay caused by rejections received from previous journals. Knowing how many times papers are submitted prior to publication is essential for evaluating the importance of different publication delays and the refereeing process cost, and can improve our decisions about if and how the review process should be altered, decisions that affect the productivity of economists and other scholars. Using numerical analysis and evidence on acceptance rates of various journals, estimates that most manuscripts are submitted between three and six times prior to publication. This implies that the first response time (the time between submission and first editorial decision) is much more important than other parts of the publication delay, suggesting important policy implications for editors and referees.
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The purpose of this study is to establish an enhanced model of the innovation-decision process (IDP), specifically for construction. As context, innovation diffusion theory (IDT…
Abstract
Purpose
The purpose of this study is to establish an enhanced model of the innovation-decision process (IDP), specifically for construction. As context, innovation diffusion theory (IDT) is concerned with explaining how some innovations successfully stick whilst others fail to propagate. Because theoretical models provide abstracted representations of systems/phenomena, established IDT models can help decision-making units with innovation-related sense-marking and problem-solving. However, these occasionally fail or require enhancement to represent phenomena more successfully. This is apparent whenever middle-range theory seems ill-fitted to the complexity of construction.
Design/methodology/approach
Qualitative research via 13 semi-structured interviews occurred, with participants recruited via convenience and purposive sampling strategies. The study forms part of a broader mixed-method study (n = 246) informed by a research philosophy of pragmatism, investigating the applicability of classic IDT to the adoption of four-dimensional (4D) building information modelling (4D BIM) by the UK construction sector.
Findings
This diffusion study resulted in the adaptation of an existing IDP model, ensuring a better contextual fit. Classified more specifically as a modular-technological-process innovation, 4D BIM with its potential to provide construction planning improvements is used as a vehicle to show why, for construction, an existing model required theoretical extensions involving additional stages, decision-action points and outcomes.
Research limitations/implications
This model can assist construction industry actors with future adoption/rejection decisions around modular-technological-process innovations. It also aids the understanding of scholars and researchers, through its various enhancements and by reinforcing the importance of existing diffusion concepts of compatibility and trialability, for these innovation types.
Originality/value
An enhanced model of the IDP, specifically for construction, is established. This construction-centric contribution to IDT will be of interest to construction scholars and to practitioners.
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Zouhour Ben Hamadi and Christine Fournès
The purpose of this paper is to understand the adoption or rejection of management accounting innovations (MAIs) in the specific context of small and medium entreprises (SMEs…
Abstract
Purpose
The purpose of this paper is to understand the adoption or rejection of management accounting innovations (MAIs) in the specific context of small and medium entreprises (SMEs) through a constructivist approach of the theory of the diffusion of innovations.
Design/methodology/approach
The paper uses a case study approach during the rollout of two MAIs run by the company’s management controller. One of them was adopted, and the other was rejected. To understand the perception of different actors in the company, the authors carried out 28 semistructured interviews at different periods of time: when the management controller started his job, when he/she was introduced to the two MAIs and at the decision-making to adopt or reject the innovations. The approach of Rogers’ framework is here constructivist. The case study allows us to analyze qualitatively the intrinsic perceived attributes of the innovations as well as the organizational innovativeness and to put them into context.
Findings
MAIs are not merely technical innovations but social practices. The relative advantage is necessary but not sufficient for their adoption. This paper also demonstrates the importance of the champion in the specific context of SMEs. This key player in the promotion and adoption of MAIs in SMEs has to be endorsed by the leader of the organization to ensure the innovation’s adoption. In addition, Rogers’ framework underlines that the predominant factor is complexity as both an endogenous and a heterogeneous element, underscoring the information and training that the project’s promoter should organize for the staff.
Research limitations/implications
The main limit is due to the methodological approach (case study): Would these factors be as significant in a completely different sector to management accounting or in another type of enterprise?
Practical implications
The analytical grid combines different organizational and individual factors described by Rogers and provides us with a predictive approach to the innovation’s chances of adoption and the risk of rejection.
Social implications
Complexity, both as an innovation attribute perceived by individuals and as an internal characteristic of the organization, is a decisive factor in the rejection or adoption decision.
Originality/value
This paper answers to two main research gaps. Most of papers analyze the introduction of one unique innovation in different entities. Here, the authors focus on one entity with two different innovations. In addition, most of papers were retrospective. In this paper, thanks to the case study, the introduction and the process of adoption of two innovations were studied at the time it happened and not after the events had occurred. Moreover, while most papers using Roger’s framework are quantitative, the authors pay attention to the meaning of the different characteristics at different stages and in the specific context of one SME with a constructivist qualitative approach.
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The object of this research is the reconstruction of the existing legal response by European Union states to the phenomenon of immigration. It seeks to analyse the process of…
Abstract
Purpose
The object of this research is the reconstruction of the existing legal response by European Union states to the phenomenon of immigration. It seeks to analyse the process of conferral of protection.
Design/methodology/approach
One main dimension is selected and discussed: the case law of the national courts. The study focuses on the legal status of immigrants resulting from the intervention of these national courts.
Findings
The research shows that although the courts have conferred an increasing protection on immigrants, this has not challenged the fundamental principle of the sovereignty of the states to decide, according to their discretionary prerogatives, which immigrants are allowed to enter and stay in their territories. Notwithstanding the differences in the general constitutional and legal structures, the research also shows that the courts of the three countries considered – France, Germany and Spain – have progressively moved towards converging solutions in protecting immigrants.
Originality/value
The research contributes to a better understanding of the different legal orders analysed.
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The purpose of this paper is to explore the key credibility principles used by Migration Agency case-officers in Sweden. More specifically it analyses how they construct arguments…
Abstract
Purpose
The purpose of this paper is to explore the key credibility principles used by Migration Agency case-officers in Sweden. More specifically it analyses how they construct arguments about asylum-seeking unaccompanied minors’ credibility in first-decisions.
Design/methodology/approach
The study is inspired by a social constructionist approach to discourse and explores how case-officers construct legally legitimate arguments about credibility. The qualitative text analysis is focused on discursive practice. The data selected for analysis consists of 827 excerpts containing case-officers’ credibility reasoning deducted from a sample of 916 decisions.
Findings
The main finding is that case-officers question unaccompanied minors by using argumentative techniques in which children appear to be expected to deliver detailed and coherent accounts. In addition, unaccompanied minors’ knowledge-claims can be questioned regardless of decision outcome (rejection or approval). As unaccompanied minors’ claims for asylum appear to be questioned in such an extensive manner, their humanitarian claims also seem to be reduced. The findings of this study suggest that there is a risk that the possibility to be understood as a legitimate asylum seeker, worthy of residency, can be restricted for unaccompanied minors.
Practical implications
The findings indicate that when case-officers base their understanding of credibility on unaccompanied children’s individual life experiences they make use of a limited repertoire of arguments.
Originality/value
This study contributes to insights about how case-officers fulfil legal expectations when assessing unaccompanied minors’ credibility. The findings can be of interest to both legal and social science as well policy planners and immigration practitioners.
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