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This research project explored how refugee community organisations (RCOs) could become more involved in the government's health agenda to improve the level of consultation and responsiveness in the design and provision of mental health services for ethnic minorities. The method involved a review of relevant literature, interviews with refugee community organisation leaders and community workers, and a survey of refugee service users' involvement with RCOs. The research found that the causes and effects of mental ill health in refugees as understood by interviewees were consistent with much of the literature in this area. The mental health needs of refugees are very similar across nationalities and ethnicities, and distinct from those of the general population and of other migrant groups. Appropriate responses, as understood by community leaders and professional community workers, are currently only partly and insufficiently provided by statutory health services, and there is extensive unmet need.

Integration is a complex, contested and multidimensional concept. This paper aims to examine the impact of small voluntary agencies (SVA) in the integration of refugees into social, economic and citizenship structures in the UK.

This study is rooted in in-depth interviews with 20 participants and a case study (ethnography research) that focuses on a refugee-assisting organisation in Southeast England.

The findings reveal cases of exemplary leadership in actions and social solidarity exhibited by SVA through innovative actions aimed at helping individuals and communities which may be particularly disadvantaged. It revealed the mixed embeddedness that these agencies create that enable refugees to pursue a new life, employment and citizenship.

One of the limitations of the study is the focus on one case study. However, this provided an opportunity to conduct in-depth interviews and examination of the research objectives.

With the ever-decreasing government revenues, there is evidence of the tremendous achievement of the voluntary sector in many endeavours in the community. This provides an opportunity for a more strategic partnership between public and private actors.

The activities of the SVA are the catalyst to refugees’ integration as policies that enable regaining self-esteem, seeking employment or starting a business.

This study provides the opportunity to explore the relatively under-research and under-publicized role of SVA in the migrants and refugee literature.

Refugees and asylum seekers represent one of the most vulnerable social categories in Western societies. Their condition presumes facing social, economic and political factors, which often lead to their marginalisation within host society. Indeed, discrimination, lack of professional skills or employment, as well as the frustration related to the slow bureaucratic process of assessing their status, are all key elements in building a vulnerable profile. This chapter examines non-governmental organisations and community-based organisations policies in the resettlement processes of refugees and asylum seekers, highlighting their role in creating effective connections between humanitarian immigrants and host societies. This topic is explored from an intercultural perspective, considered by scholars as an appropriate approach to create and maintain constructive correlations between different levels of the framework. The concept of interculturality is observed within the context of support services provided by the humanitarian organisations, and so the effectiveness of intercultural practices as part of these activities.

Drawing on a comparison between issues concerning the resettlement of refugees in Australia and Italy, the role of intercultural communication is explored through an in-depth examination of intercultural practices and their application in this specific context. Humanitarian organisations, six from Australia and nine from Italy, provide the basis for a total of fifteen case studies. Analysing the practices relating to intercultural communication, this chapter explores their contribution to the resettlement process of humanitarian immigrants, with accent on providing valid instruments for enhancing their skills in dealing with vulnerability.

Architectural management and construction practices have not been widely explored in refugee camps which have been growing exponentially around the world. Previous research largely focused on the negativity surrounding living in refugee camps and mostly ignored the input of refugees. This study explores the possibilities of involving refugees in architectural design and construction decisions in the camps.

This research adopts a qualitative interpretive research approach and employs exploratory ethnographic methods. Participatory design (PD) principles are applied to design and construct community place projects in two refugee camps in Greece.

The findings demonstrate that, despite the technical and institutional challenges of employing PD approaches in refugee camps, there are observed positive impacts on the wellbeing of refugees and impacts on the hosting communities.

This paper contests the negativity surrounding refugee camps and has implications on research, practice and society as well as a positive impact on NGO organisations, policy-makers and other stakeholders involved in the governance of refugee camps.

This paper addresses a critical issue concerning how to include refugees in the design, implementation and maintenance of refugee camps to improve their well-being and fight the feeling of “otherness” for both refugees and host communities. This study extends research on refugee camps by collaborating with refugees to improve their lives within the camps. This research contributes to architectural management and construction studies by providing practical recommendations related to PD methods in new contexts.

Canada’s immigration goals are multifaceted and ambitious, reflecting both a desire to attract those who can contribute economically and culturally and offer protection to the displaced and the persecuted. Alongside these goals is a pledge that newcomers will receive the services and supports they need to fully integrate into Canada’s cultural and economic landscape. This chapter argues that post-secondary institutions, working in partnership with community organizations and primary/secondary schools, are well positioned to facilitate economic and cultural integration, particularly for otherwise vulnerable refugee groups. However, the authors’ previous research illustrates the many barriers refugee youth face in accessing Canadian post-secondary education. The authors hypothesize that efforts to increase post-secondary access – and, thereby, facilitate the accomplishment of immigration goals – will be most effective when specific age groups within the refugee demographic are targeted; in particular, younger children who have spent more time in the Canadian education system. This approach requires a shift in settlement practice from that of meeting only initial, urgent settlement needs, to one that enables the development of economic and cultural capacity. The authors envision a program that, on the one hand, helps refugees to value and gain the broad benefits of post-secondary education, while, on the other hand, directs post-secondary institutions to offer programs and pathways that are more inclusive to the unique challenges faced by this vulnerable demographic.

This chapter discusses the challenges and support structures of MENA refugee women in their workforce transitions after resettlement in the United States. With a growing number of displaced individuals worldwide, the United States will undoubtedly continue to welcome immigrants and refugees in the coming years. While women comprise half of this population, MENA women participate in the US workforce at a far lower rate than do men from MENA. However, there is limited research examining workforce transitions for MENA refugee women once resettled. The partnerships of community stakeholders, including the education sector, non-government organizations, refugee agencies, and employers, are responsible for facilitating MENA refugee women toward self-sufficiency. Implications and suggestions for future research involving MENA refugee women are provided.

The focus of this chapter is drawn from the author’s lived experience and background as a third generation stateless Palestinian refugee who lived in one of the Palestinian camps in Lebanon and inherited the refugeeship from her parents and grandparents. Even though the author agrees with Hannah Arendt (1943) that ‘We don’t like to be called refugees’ (p. 264), the process of this research and thoughts behind it are attributed to the author’s personal experiences, as Arendt (1964) confirms in her statement that the process of thought can seldom be possible without being attributed to a personal experience.

This paper aims to raise awareness of the vulnerability of some refugees to various forms of abuse. It will relate the forms of abuse described in No Secrets to the situation of refugees and asylum seekers in general and will then focus on three groups of refugees who may be especially vulnerable. Recommendations to reduce the vulnerability of refugees are included.

Refugees are among the most socially excluded and marginalised groups in the UK. This paper examines ways in which the refugee service user's voice can be heard and the power imbalance between service provider and service user addressed. Lessons learned from addressing the needs of refugees can be extrapolated for other disadvantaged groups.

Despite the substantial body of international research exploring the effects of forced migration on mental health and the obstacles faced by refugee cohorts in accessing mental health services, there is a lack of in-depth studies specifically focusing on Bosnian refugees in Australia – one of the largest ethnic groups of displaced peoples. This qualitative investigation seeks to convey the experiences of mental health services by five Bosnian refugees in Melbourne, highlighting perceived pathways and barriers to service utilisation. This study aims to address two primary research questions: firstly, what characterises the experiences of Bosnian refugees in Australia when accessing mental health services? Secondly, what are the main barriers encountered by this population when seeking mental health services?

This study used qualitative inquiry and in-depth interviews to investigate the experiences of Bosnian refugees with mental health services in Australia. Data was collected through face-to-face interviews with five Melbourne-based Bosnian refugees who had previously accessed mental health services. Participants were recruited from community groups or associations using purposive sampling. Thematic analysis was used.

Key themes were revealed, such as the crucial role of social and community services, preferences for individual vs group therapy, potential re-traumatisation from therapeutic engagement, distrust of government-run mental health services and concerns regarding psychopharmaceutical prescription practices. Addressing barriers to mental health service access necessitates a multifaceted approach, including flexible social and community service support, an increased number of co-ethnic professionals and a recognition of cultural variations for effective service provision. Implementing these strategies can enhance help-seeking behaviours, provide culturally appropriate mental health services and improve the experiences of Bosnian refugees in Australia.

To the best of the authors’ knowledge, this study is the first to qualitatively explore how Bosnian refugees in Melbourne perceived the adequacy and availability of mental health services upon arrival to Australia. They are a large and potentially vulnerable community, due to experiences of war trauma and dislocation from country of origin. A lack of understanding regarding how this cohort engage with mental health services can lead to persistent inequities and ineffective service provision. This study identifies unique experiences and perspectives of Bosnian refugee participants, including distrust of government-run mental health services, and concerns regarding psychopharmaceutical prescription practices. This research is expected to contribute positively to the discourse on mental health service provision for Bosnian refugees and wider refugee communities in Australia.