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Semiconductor wafer fabrication (FAB) is recognized as one of the most complex manufacturing systems. A newly built FAB has to pass various audits from its customer before the customer's wafers are initially produced. 5S audit is one of them. In order to comply with customer (auditor) expectations toward 5S practice, this paper assists wafer fabrication managers in allocating the limited resources to places that are valued most by their customer. The paper aims to discuss these issues.

This paper applied Yang's refined Kano model to Ho's 5S checklist to prioritise these checkpoints for a FAB. An empirical study based on Ho's 5S checklist from experienced internal auditors (respondents) to prioritise 5S activities was explored to justify its feasibility for a FAB and importance-satisfaction for customer.

An empirical study in a case FAB demonstrated how the refined model prioritised 5S activities based on Ho's 5S checklist. The result of this study further showed that quality attributes possess different identities, which could offer management more framable scopes to implement 5S practice and sustain 5S scene management.

Since this empirical study was focused on a 300-mm wafer fabrication company, the results and findings may not generally explain other wafer-size fabrications.

This study was applied to a real-world case of a newly built 300-mm semiconductor fabrication in Taiwan. It is a straightforward bridge to link a methodology in a practical manner to disseminate information to both researchers and practitioners.

From the adoption of the refined Kano model, specific required check points for 5S practice are transformed from subjective, conceptual and linguistic practice to be identified, quantified and prioritised for semiconductor wafer fabrication under resources constraints to cater customer's 5S expectations and to generate more attention in building-up a much more robust scene management. This paper provided a systemic way to prioritise 5S activities for a semiconductor wafer fabrication.

Intercultural knowledge flows are critical to global enterprise performance, but the impact of knowledge management theory on such intercultural flows remains limited. This paper seeks to address this issue.

The present investigation builds on and partially validates two prior studies: research to integrate institutional theory with knowledge flow theory, which provides a powerful theoretical framework for understanding how tacit knowledge flows across cultures; and recent qualitative research, which has employed this framework to develop a theoretical model of acculturation. The present investigation refines this model by drawing in particular from the mergers and acquisitions literature to characterize both accelerators and decelerators of acculturation.

The paper is able to identify theoretical dimensions to measure acculturative stress, a concept that proves to be useful in terms of validating, refining and simplifying the basic acculturation model.

The refined acculturation model maintains the essential structure and many elements of the basic model, but it links more closely with extant theory as characterized by the mergers and acquisitions and trust literatures; hence it is more broadly generalizable. The refined model also links well to institutional theory and explains how to increase or decrease the tacit knowledge flows underlying acculturation to affect organizational outcomes.

The refined acculturation model provides the practicing leader and manager with clear insight into the kinds of promoters and inhibitors of intercultural knowledge flows, and identifies key actions that can be taken to affect such flows and the corresponding organizational outcomes.

This paper elucidates both difficulties and opportunities associated with intercultural knowledge flows in today's global economy – difficulties and opportunities that will likely gain prominence as the world becomes increasingly global.

The refined acculturation model makes both theoretical and practical contributions.

This paper aims to review the existing bond-based peridynamic (PD) and state-based PD heat conduction models, and further propose a refined bond-based PD thermal conduction model by using the PD differential operator.

The general refined bond-based PD is established by replacing the local spatial derivatives in the classical heat conduction equations with their corresponding nonlocal integral forms obtained by the PD differential operator. This modeling approach is representative of the state-based PD models, whereas the resulting governing equations appear as the bond-based PD models.

The refined model can be reduced to the existing bond-based PD heat conduction models by specifying particular influence functions. Also, the refined model does not require any calibration procedure unlike the bond-based PD. A systematic explicit dynamic solver is introduced to validate 1 D, 2 D and 3 D heat conduction in domains with and without a crack subjected to a combination of Dirichlet, Neumann and convection boundary conditions. All of the PD predictions are in excellent agreement with the classical solutions and demonstrate the nonlocal feature and advantage of PD in dealing with heat conduction in discontinuous domains.

The existing PD heat conduction models are reviewed. A refined bond-based PD thermal conduction model by using PD differential operator is proposed and 3 D thermal conduction in intact or cracked structures is simulated.

The purpose of this paper is to explore the factors that lead to consulting success in the enterprise software environment and thereby develop a refined consulting services maturity (CSM) model which includes prioritised best practices grouped under eight key focus areas (KFAs).

The research is conducted among Tier‐1 enterprise resource planning (ERP) vendors using interviews, focus group sessions, and a web survey. Based on the findings of the survey, the CSM model is improved, refined, and ultimately ratified by a number of experienced ERP sector practitioners.

The fundamental basis of the CSM model is that an enterprise software company will be able to improve the maturity level of its consulting services operations by focusing on certain key areas and adopting prioritised best practices in each of the key areas. These key areas include leadership, values, consulting skills, consulting success factors, adaptability, project management practices, profitability, and customer focus. The level of maturity of the organisation increases as best practices are implemented and continuously refined.

The outcome is a blueprint for best practice consulting services for companies operating in the ERP software environment that can be adopted for very little cost. When implemented, the CSM model readily helps a company improve the performance of its consulting services business.

Business performance is enhanced by selecting KFAs, including their associated best practices, and then targeting these for improvement. As further best practices are implemented and refined, the maturity level of the consulting practice increases. This model can easily be adopted by any consulting services company and with the necessary focus, it should lead to a dramatic improvement of most dimensions of a consulting practice.

This study aims to elicit an understanding of creativity and innovation to enable a totally aligned information security culture. A model is proposed to encourage creativity and innovation as part of the information security culture.

The study first applied a theoretical approach with a scoping literature review using the preferred reporting items for systematic reviews and meta-analyses method to propose a conceptual model for engendering employee creativity and innovation as part of the information security culture. A qualitative research method was further applied with expert interviews and qualitative data analysis in Atlas.ti to validate and refine the conceptual model.

A refined and validated information security culture model enabled through creativity and innovation is presented. The input from the expert panel was used to extend the model by 18 elements highlighting that the risk appetite of an organisation defines how much creativity and innovation can be tolerated to reach a balance with the potential risks it might introduce. Embedding creativity and innovation as part of the organisational culture to facilitate it further as part of the information security culture can aid in combating cyber threats and incidents; however, it should be managed through a decision-making process while governed within policies that define the boundaries of creativity and innovation in information security.

The research serves as a point of reference for further research about the influence of creativity and innovation in information security culture which can be investigated through structural equation modelling.

This study offers novel insights for managerial practice to encourage creativity and innovation as part of information security.

The research proposes a novel concept of introducing creativity and innovation as part of the information security culture and presents a novel model to facilitate this.

The purpose of this paper is to study the static buckling and free vibration of continuously graded ceramic-metal beams by employing a refined higher-order shear deformation, which is also the primary goal of this paper.

The proposed model is able to catch both the microstructural and shear deformation impacts without employing any shear correction factors, due to the realistic distribution of transverse shear stresses. The material properties are supposed to vary across the thickness direction in a graded form and are estimated by a power-law model. The equations of motion and related boundary conditions are extracted using Hamilton’s principle and then resolved by analytical solutions for calculating the critical buckling loads and natural frequencies.

The obtained results are checked and compared with those of other theories that exist in the literature. At last, a parametric study is provided to exhibit the influence of different parameters such as the power-law index, beam geometrical parameters, modulus ratio and axial load on the dynamic and buckling characteristics of FG beams.

Searching in the literature and to the best of the authors’ knowledge, there are limited works that consider the coupled effect between the vibration and the axial load of FG beams based on new four-variable refined beam theory. In comparison with a beam model, the number of unknown variables resulting is only four in the general cases, as against five in the case of other shear deformation theories. The actual model represents a real distribution of transverse shear effects besides a parabolic arrangement of the transverse shear strains over the thickness of the beam, so it is needless to use of any shear correction factors.

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and non-economic activities. Researchers have increasingly focused on the adoption and use of ICT by small and medium enterprises (SMEs) as the economic development of a country is largely dependent on them. Following the success of ICT utilisation in SMEs in developed countries, many developing countries are looking to utilise the potential of the technology to develop SMEs. Past studies have shown that the contribution of ICT to the performance of SMEs is not clear and certain. Thus, it is crucial to determine the effectiveness of ICT in generating firm performance since this has implications for SMEs’ expenditure on the technology. This research examines the diffusion of ICT among SMEs with respect to the typical stages from innovation adoption to post-adoption, by analysing the actual usage of ICT and value creation. The mediating effects of integration and utilisation on SME performance are also studied. Grounded in the innovation diffusion literature, institutional theory and resource-based theory, this study has developed a comprehensive integrated research model focused on the research objectives. Following a positivist research paradigm, this study employs a mixed-method research approach. A preliminary conceptual framework is developed through an extensive literature review and is refined by results from an in-depth field study. During the field study, a total of 11 SME owners or decision-makers were interviewed. The recorded interviews were transcribed and analysed using NVivo 10 to refine the model to develop the research hypotheses. The final research model is composed of 30 first-order and five higher-order constructs which involve both reflective and formative measures. Partial least squares-based structural equation modelling (PLS-SEM) is employed to test the theoretical model with a cross-sectional data set of 282 SMEs in Bangladesh. Survey data were collected using a structured questionnaire issued to SMEs selected by applying a stratified random sampling technique. The structural equation modelling utilises a two-step procedure of data analysis. Prior to estimating the structural model, the measurement model is examined for construct validity of the study variables (i.e. convergent and discriminant validity).

The estimates show cognitive evaluation as an important antecedent for expectation which is shaped primarily by the entrepreneurs’ beliefs (perception) and also influenced by the owners’ innovativeness and culture. Culture further influences expectation. The study finds that facilitating condition, environmental pressure and country readiness are important antecedents of expectation and ICT use. The results also reveal that integration and the degree of ICT utilisation significantly affect SMEs’ performance. Surprisingly, the findings do not reveal any significant impact of ICT usage on performance which apparently suggests the possibility of the ICT productivity paradox. However, the analysis finally proves the non-existence of the paradox by demonstrating the mediating role of ICT integration and degree of utilisation explain the influence of information technology (IT) usage on firm performance which is consistent with the resource-based theory. The results suggest that the use of ICT can enhance SMEs’ performance if the technology is integrated and properly utilised. SME owners or managers, interested stakeholders and policy makers may follow the study’s outcomes and focus on ICT integration and degree of utilisation with a view to attaining superior organisational performance.

This study urges concerned business enterprises and government to look at the environmental and cultural factors with a view to achieving ICT usage success in terms of enhanced firm performance. In particular, improving organisational practices and procedures by eliminating the traditional power distance inside organisations and implementing necessary rules and regulations are important actions for managing environmental and cultural uncertainties. The application of a Bengali user interface may help to ensure the productivity of ICT use by SMEs in Bangladesh. Establishing a favourable national technology infrastructure and legal environment may contribute positively to improving the overall situation. This study also suggests some changes and modifications in the country’s existing policies and strategies. The government and policy makers should undertake mass promotional programs to disseminate information about the various uses of computers and their contribution in developing better organisational performance. Organising specialised training programs for SME capacity building may succeed in attaining the motivation for SMEs to use ICT. Ensuring easy access to the technology by providing loans, grants and subsidies is important. Various stakeholders, partners and related organisations should come forward to support government policies and priorities in order to ensure the productive use of ICT among SMEs which finally will help to foster Bangladesh’s economic development.

An important issue for researchers and managers of organizations is the understanding of user-perceived values of collective intelligence (UPVoCI) in online social networks (OSNs) with the purpose of helping organizations identify the values that cause internet users and members of OSNs to share information and knowledge during they participate in collective intelligence (co-intelligence) activities. However, the development of measurement instruments and predictive models and rules for predicting UPVoCI are inadequate. The paper aims to discuss these issues.

A novel measurement scale was developed to measure UPVoCI using a user-oriented research strategy that is based on qualitative and quantitative research methods. This work also identified critical indicators and constructed predictive models and rules for forecasting UPVoCI by multivariate statistical methods and data mining.

A 17-item scale of UPVoCI was developed and 17 measurement items were associated with two major dimensions, which are the user-perceived social value of co-intelligence and the user-perceived problem-solving value of co-intelligence. Ten critical indicators of UPVoCI that are important in predicting UPVoCI and 12 rules for predicting UPVoCI were identified and a refined model for predicting UPVoCI was constructed.

The results in this work allow organizations to determine the perceived value of members of OSNs and the benefits of their participating in co-intelligence activities, as a basis for adjusting user-oriented online co-intelligence and service strategies with the goal of improving collaborative innovation performance.

This work systematically developed a novel scale for measuring UPVoCI in OSNs and constructed new models and rules for predicting UPVoCI in OSNs.

Recent corporate scandals have resulted in a greater focus on business ethics and governance. The purpose of this study is to examine whether the existing audit regulatory framework adequately serves the legitimate interests of stakeholders.

This study is the first to collect survey data on audit regulatory issues in the post‐Lehman Brothers environment. In total, 190 responses to a mail survey were collected from Big Four auditors and from 166 CEOs. Stakeholder theory is used to analyse these responses.

The results indicate that Big Four auditors and CEOs perceive the disclosure of post‐audit report event evidence to be important in discharging their ethical obligations. Both groups agreed that issuing timely audit reports is important, and that “introducing quarterly audit reporting” is a necessary step to enhance corporate governance. A risk‐based auditing approach necessitates the introduction of quarterly reporting. The findings support the notion underlying business risk auditing (BRA) models developed in public practice and the literature. CEOs are acutely aware of their corporate responsibilities to the company's stakeholders, and demonstrate that they understand the core insights of stakeholder theory by applying this theory in the corporations they manage. These results support the assertion that stakeholder theory has managerial implications and intrinsic value. CEOs comply with their audit disclosure obligations in several ways. Based on the results, a refined stakeholder model is proposed and immediate regulatory reform is recommended.

This study extends the literature on the theoretical development of the stakeholder model, which will facilitate standard setters and regulators in the Asia‐Pacific region and their counterparts in other regions to devise standard guidelines and improve corporate governance.