Search results

1 – 10 of over 9000
Article
Publication date: 11 November 2014

Joanne Evans, Barbara Reed, Henry Linger, Simon Goss, David Holmes, Jan Drobik, Bruce Woodyat and Simon Henbest

This paper aims to examine the role a recordkeeping informatics approach can play in understanding and addressing these challenges. In 2011, the Wind Tunnel located at the Defence…

2197

Abstract

Purpose

This paper aims to examine the role a recordkeeping informatics approach can play in understanding and addressing these challenges. In 2011, the Wind Tunnel located at the Defence Science Technology Organisation (DTSO)’s Fisherman’s Bend site in Melbourne and managed by the Flight Systems Branch (FSB) celebrated its 70th anniversary. While cause for celebration, it also raised concerns for DSTO aeronautical scientists and engineers as to capacities to effectively and efficiently manage the data legacy of such an important research facility for the next 70 years, given increased technological, organisational and collaboration complexities.

Design/methodology/approach

This paper will detail how, through a collaborative action research project, the twin pillars of continuum thinking and recordkeeping metadata and the three facets of organisational culture, business process analysis and archival access, were used to examine the data, information, records and knowledge management challenges in this research data context. It will discuss how this perspective, was presented, engaged with and evolved into a set of strategies for the sustained development of FSB’s data, information and records management infrastructure, along with what is learnt about the approach through the action research process.

Findings

The project found that stressing the underlying principles of recordkeeping, applied to information resources of all kinds, resonated with the scientific community of FSB. It identified appropriate strategic, policy and process frameworks to better govern information management activities.

Research limitations/implications

The utility of a recordkeeping informatics approach to unpack, explore and develop strategies in technically and organisationally complex recordkeeping environment is demonstrated, along with the kinds of professional collaboration required to tackle research data challenges.

Practical implications

In embracing technical and organisational complexity, the project has provided FSB with a strategic framework for the development of their information architecture so that it is both responsive to local needs, and consistent with broader DSTO requirements.

Originality/value

This paper further develops recordkeeping informatics as an emerging approach for tackling the recordkeeping challenges of our era in relation to maintaining and sustaining the evidential authenticity, integrity and reliability of big complex research data sets.

Details

Records Management Journal, vol. 24 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 19 March 2018

Proscovia Svärd

This paper examines the implementation of the Public Sector Information (PSI) directive in two Swedish municipalities amidst a changing information management landscape impacted…

Abstract

Purpose

This paper examines the implementation of the Public Sector Information (PSI) directive in two Swedish municipalities amidst a changing information management landscape impacted by e-government development. Government information is currently looked upon as a “gold mine” and “raw material” to be explored by interested parties. The PSI directive grants European citizens a right to access government information flows (PSI) in order to develop new electronic services. The Swedish government implemented its PSI directive in July 2010. Swedish municipalities have to embrace the directive and make the PSI available to the general public. The literature review highlighted a number of critical issues that should be addressed if PSI initiatives are to succeed. This study revealed that the two municipalities had different resource capacities, and the levels of e-government development varied. This meant that the implementation of the PSI directive also varied. The bigger municipality with a bigger budget had implemented the PSI directive and was publishing data sets on its website, while the smaller municipality with a smaller budget only published a few documents. This paper, therefore, argues that the municipalities should have the same capacity if the PSI is to be a democratic endeavor to serve all citizens. Good quality PSI will also require the municipalities to embrace a records and information continua thinking, which highlights the necessity to proactively and holistically manage the information for pluralization in different contexts.

Design/methodology/approach

This paper builds on interviews that were conducted with four municipal officers. The number of respondents is quite small because the focus was specifically on people who were responsible for the implementation of the PSI directive in the municipalities. The respondents were identified through their fellow colleagues and they also recommended each other. Pickard refers to this kind of approach as a snow-bowling approach. Through interviews and observation, one participant advises on issues that need further inquiry and, hence, directs the researcher to another person who might offer more answers. A general interview guide approach was used to solicit answers to issues such as the implementation of the PSI directive, guidelines for PSI publication, if terms such as big data and open data were being used in the municipalities, if the municipalities had an information governance plan and how it was understood, if the information systems were well aligned to meet with the requirements of the PSI directive, how e-government development affected information management and information security and if the municipalities had information security guidelines.

Findings

The Swedish government requires its administrations to engage in e-government development. This development has led to increased amounts of information that the municipalities have to effectively manage and make available to the general public. However, the municipalities operate under different conditions. Municipalities that are financially stronger are better placed to invest in measures that will lead to better quality PSI. All municipalities are, however, expected to implement the PSI directive. The two municipalities that were the subjects of this study had different information management environments and the capacity to invest in information management systems that would facilitate the management of their information resources. The budgetary constraints faced by smaller municipalities might impact the implementation of the PSI directive and, hence, hinder the publication of the PSI. e-Government is meant to be an inclusive project, and the PSI is meant for all citizens with innovative ideas. There is a risk that citizens who belong to poorer municipalities might not be equally privileged compared to those living in resourceful municipalities. This poses a democratic challenge that should concern all people interested in an open and inclusive society.

Originality/value

Little research has so far been published on the implementation process of the PSI directive. The discourses that have started to emerge discuss the challenges of open data without paying much attention to the creation, capture and the management aspects of the PSI. The originality of this paper, therefore, lies in the application of the records and information continua thinking, which highlights dimensions that enhance information management and the democratic challenges that will be caused by the data divide, as municipalities have different capabilities when it comes to the publication of the PSI.

Details

Records Management Journal, vol. 28 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 1 December 1999

Sue McKemmish, Glenda Acland and Barbara Reed

In July 1999 the Australian Recordkeeping Metadata Schema (RKMS) was approved by its academic and industry steering group. The RKMS has inherited elements from and built on many…

1279

Abstract

In July 1999 the Australian Recordkeeping Metadata Schema (RKMS) was approved by its academic and industry steering group. The RKMS has inherited elements from and built on many other metadata standards associated with information management. It has also contributed to the development of subsequent sector specific recordkeeping metadata sets. The importance of the RKMS as a framework for mapping or reading other sets, and also as a standardised set of metadata available for adoption in diverse implementation environments, is now emerging. This paper explores the context of the Australian SPIRT1 Recordkeeping Metadata Project, and the conceptual models developed by the SPIRT Research Team as a framework for standardising and defining recordkeeping metadata. It then introduces the elements of the SPIRT Recordkeeping Metadata Schema and explores its functionality, before discussing implementation issues and future directions

Details

Records Management Journal, vol. 9 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 1 December 2000

Frank Upward

This article outlines the development of a records continuum model initially developed as a teaching tool to communicate evidence‐based approaches to archives and records

4751

Abstract

This article outlines the development of a records continuum model initially developed as a teaching tool to communicate evidence‐based approaches to archives and records management. The continuum is being used in Australia as a metaphor to assist in getting records management ‘right’ in recordkeeping environments built around electronic communications, and the model supports this endeavour. It extends the concept of the continuum beyond metaphor, representing the case for viewing it in its fuller spacetime meanings as a worldview. In this form, the continuum is potentially a technologically driven paradigm shift within all information management and systems practice. There is a new game developing and the concept of the continuum can help us re‐organise our knowledge for that game. This article will discuss the diversity of records management theory and practice. It will look at the meanings of the continuum and my own model of it, including the differences between a worldview and a detailed view. Three other continuum models are presented. A continuum ‘patrol and control’ strategy for analysis is outlined briefly, and represents a point at which my own approach to the continuum is taking off into more detailed practical considerations in records management education and training.

Details

Records Management Journal, vol. 10 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 9 October 2007

Marjo Rita Valtonen

The purpose of this article is to explore the documentation work in pre‐trial investigation performed by the police from the records management perspective. The study, undertaken

3458

Abstract

Purpose

The purpose of this article is to explore the documentation work in pre‐trial investigation performed by the police from the records management perspective. The study, undertaken as doctoral research, is meant to give answers to the questions: what kind of information is recorded in the pre‐trial investigation process, how are recordings made, and what are the regulatory and statutory requirements for the recording processes? The aim is to produce new knowledge of the Finnish recordkeeping field and of the relationships between work processes, record management and information systems.

Design/methodology/approach

This study presents findings from a qualitative explorative case study. Data collection methods were based on triangulation of data sources. Data were collected for the period 1999‐2004.

Findings

Documentation of activities proved to be a coherent part of pre‐trial investigation. Various activities in the investigation process are reported exactly, with information on criminal cases captured as a record or recorded in registers. Diverse information systems are used in the pre‐trial investigation process. The relationships between tasks, information systems and information management proved to be slight. Information systems do not serve the pre‐trial investigation process in the desired way. Several different legal and statutory requirements concern operations in pre‐trial investigation and their documentation. There are divergences in compliance with legal norms and guidelines depending on types of norms, actors, tasks and cases. The records management norms are not very well‐known, and compliance with them is poor.

Originality/value

There is an obvious need for studies aimed at examining the relations between task performance, information systems and documentation.

Details

Records Management Journal, vol. 17 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 7 March 2019

Frank Upward

The Information Age during the transition from the paper era to the digital one saw the fracturing and fragmenting of the information-based specialisations. More recently…

1218

Abstract

Purpose

The Information Age during the transition from the paper era to the digital one saw the fracturing and fragmenting of the information-based specialisations. More recently, professional norms for governance have been swept aside within new business models based on information based business applications. This paper aims to support an advance towards networked cohesion based on informatics, regenerating professionalism for the complex networked age.

Design/methodology/approach

New regulatory approaches will have to manage monistic diversity, connecting the deeper logic of continuum thinking in which information governance exists as part of a simple whole (the monistic component) with a recognition that the parts of information governance are much more complex than the whole (the expanding diversity). A continuum approach of this type involves studying things in motion as part of evolutionary processes.

Findings

The production of information is galloping ahead of its authoritative management, and this is at the heart of many of the failings of the post-truth information era. Informatics with its emphasis upon the joint operation of technologies, social processes and knowledge forming and its ability to be an umbrella term for many specialisations can be a cohering force.

Practical implications

The alignment of thought, action and ethical information governance across inter-connected practices for individuals, groups and organisations can be supported by the deeper logic and grounded experience of continuum thinking.

Originality/value

This paper will look to expand the array of sympathisers who wish to get more in touch with studying things in motion, including those trying to cope with the need to develop more adequate ways for managing nanosecond archiving processes.

Details

Records Management Journal, vol. 29 no. 1/2
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 22 March 2013

Frank Upward, Barbara Reed, Gillian Oliver and Joanne Evans

The purpose of this paper is to highlight the widespread crisis facing the archives and records management professions, and to propose recordkeeping informatics, a single minded

4729

Abstract

Purpose

The purpose of this paper is to highlight the widespread crisis facing the archives and records management professions, and to propose recordkeeping informatics, a single minded disciplinary approach, as a way forward.

Design/methodology/approach

This paper reflects an Australasian perspective on the nature of the crisis besetting archives and records management professions as people struggle to adjust to digitally converged information ecologies. It suggests recordkeeping informatics as an approach for refiguring thinking, systems, processes and practices as people confront ever increasing information convergence, chaos and complexity. It discusses continuum thinking and recordkeeping metadata as two key building blocks of the approach, along with three facets of recordkeeping analysis involving the understanding of organisational culture, business process analysis and archival access.

Findings

Discussion of information and communication technologies as a “wild frontier” highlights the breaking down of recordkeeping processes within them. The causes for this chaos are complex and there is an urgent need to develop more coherent frameworks to identify and address the issues. Such frameworks need to grow from, and be conversant with, strong symbiotic relationships between social formations, recordkeeping processes, and archives, so that they may be applicable in an increasingly diverse range of organisational and community contexts. Embracing complexity is a must if the wild frontier is not to grow wilder.

Originality/value

The paper outlines a new disciplinary base from which new and old recordkeeping methods can be launched that are appropriate for this era.

Details

Records Management Journal, vol. 23 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 25 November 2013

Proscovia Svärd

The purpose of the paper is to establish whether Enterprise Content Management (ECM) and Records Continuum Model (RCM) frameworks could be used to mitigate long-term preservation

4661

Abstract

Purpose

The purpose of the paper is to establish whether Enterprise Content Management (ECM) and Records Continuum Model (RCM) frameworks could be used to mitigate long-term preservation challenges.

Design/methodology/approach

Qualitative research was undertaken using two case studies and interviews were conducted with the different categories of the municipal personnel to solicit answers to the research questions. The questions were designed using the lens of the RCM and its four dimensions that cover the creation, capture, organization and pluralization of records and prescribed factors of ECM which include business process management, enterprise architecture, collaboration, system integration, re-purposing of information, change management, knowledge management and the life cycle management of information. Not all the ECM factors are dealt with in this paper: the remainder have been dealt with in the author's earlier works.

Findings

Challenges of long-term preservation of information still persist despite the enormous research that has been generated over the years. The municipalities that were subjects of this research are still grappling with issues of lack of long-term information management policies, enterprise architecture, disparate information systems, collaboration and system integration. This is likely to work against the investments that are being ploughed into e-Government developments should the municipalities fail to espouse strong information and records management regimes. Embracing the ECM prescribed factors and the RCM thinking might mitigate these challenges.

Originality/value

The author's licentiate research proved that there was no discourse between records managers/archivists and ECM proponents. Therefore, the originality of this article lies in the application of the two frameworks of ECM and RCM. The findings confirmed that even within the records management framework the municipalities were addressing factors similar to ECM prescribed factors. Embracing both the RCM model and the ECM prescribed factors might mitigate the challenges of long-term preservation and hence the re-use of information and enhancement of the societal memory.

Details

Records Management Journal, vol. 23 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 23 March 2012

Nils Troselius and Anneli Sundqvist

The purpose of the paper is to study the development and implementation of metadata schemes in Swedish governmental agencies, in order to gain a better understanding of

2334

Abstract

Purpose

The purpose of the paper is to study the development and implementation of metadata schemes in Swedish governmental agencies, in order to gain a better understanding of recordkeeping practices in contemporary organisations and of the use of metadata and practical implementation of metadata schemes.

Design/methodology/approach

The study is based on two case studies. The data have been collected through qualitative interviews, e‐mail correspondence and analysis of documentary sources, and analysed with help of the records continuum model and the conceptual framework presented in the international standard for metadata, ISO/TS 23081.

Findings

The results from this study show that the agencies had similar reasons to develop metadata schemes, namely to established a unitary and consistent description of records, to enhance retrieval and exchange of information, and to provide external users access to records in compliance with the 24/7‐agency vision. The agencies have, however, chosen different approaches to metadata and based their schemes on different models. This has affected the possibility of capturing contextual relations and transactionality, and thus of guaranteeing the evidential properties of records. The agencies are to various extents covering the different aspects of recordkeeping. None of the agencies are, however, acting in all dimensions of the records continuum model.

Originality/value

The paper shows how the records continuum model can be used as an analytical tool in the study of recordkeeping practices. It further contributes with empirical findings to a field where still little research is done. The paper can also be of value to practitioners seeking to develop and implement metadata schemes for records.

Details

Records Management Journal, vol. 22 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 30 March 2010

Kate Cumming

In this commemorative issue of Records Management Journal, milestones from the last 20 years of recordkeeping practice are being celebrated. This paper aims to provide a

5351

Abstract

Purpose

In this commemorative issue of Records Management Journal, milestones from the last 20 years of recordkeeping practice are being celebrated. This paper aims to provide a retrospective of the records continuum and examine its evolution, its impact and its influence, and to reference some of the controversy it has inspired.

Design/methodology/approach

The paper is based on a review of literature and a historical assessment, which are intended to contextualise and explain the continuum.

Findings

The continuum has a long history in Australian recordkeeping culture, but significant international research and theory have also fed into its development. The continuum has an enduring relevance and remains a fundamental tool for assessing and realigning recordkeeping practice today.

Research limitations/implications

The paper is strongly supportive of the continuum approach, and as such is not an impartial assessment of the model and of the criticism that has been levelled against it.

Practical implications

It is hoped that the paper helps to foster further understanding and use of the records continuum model.

Originality/value

While owing a great deal to Sue McKemmish and Frank Upward, the paper aims to present a fresh perspective on continuum theory, in a way that helps to explain and encourage the adoption of continuum‐based approaches to recordkeeping.

Details

Records Management Journal, vol. 20 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

1 – 10 of over 9000