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11 – 20 of over 96000Andrea Barraza‐Urbina and Angela Carrillo Ramos
The purpose of this paper is to describe UWIRS (Ubiquitous Web Information Retrieval Solution), an agent‐based Web Information Retrieval (WIR) solution designed taking into…
Abstract
Purpose
The purpose of this paper is to describe UWIRS (Ubiquitous Web Information Retrieval Solution), an agent‐based Web Information Retrieval (WIR) solution designed taking into account the unique features of the World Wide Web (WWW) and the limitations of existing WIR solutions for ubiquitous environments.
Design/methodology/approach
UWIRS can offer recommendation services by using the Multi‐Agent Vizier Recommendation Framework (Vizier). Vizier was designed under a generic approach and therefore can provide services to information retrieval applications so these may offer product recommendations that consider several adaptation/personalization dimensions (e.g. user dimension, context, among others).
Findings
Overall, the main challenge resides on: location, retrieval, integration and presentation of information from the WWW, quickly and accurately, to satisfy a user's singular information needs.
Originality/value
In UWIRS, agents cooperate in order to retrieve personalized information, considering user needs, goals, preferences and contextual features. UWIRS's agents are responsible for: interpreting user input and adding adaptation information by means of a query enrichment process; identifying and selecting the appropriate data sources taking into consideration the Profile Set (composed of User, Device and Information‐Provider Profiles); executing query routing and the information retrieval process; integrating and filtering the retrieved results; and lastly, coherent presentation of quality and relevant ubiquitous information (anytime, anywhere and anyhow) that satisfies the user's particular information needs and constraints associated to his/her access device.
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Edelweis Rohrer, Regina Motz and Alicia Diaz
Web site recommendation systems help to get high quality information. The modelling of recommendation systems involves the combination of many features: metrics of quality…
Abstract
Purpose
Web site recommendation systems help to get high quality information. The modelling of recommendation systems involves the combination of many features: metrics of quality, quality criteria, recommendation criteria, user profile, and specific domain concepts, among others. At the moment of the specification of a recommendation system it must be guaranteed a right interrelation of all of these features. The purpose of this paper is to model a web site quality‐based recommendation system by an ontology network.
Design/methodology/approach
In this paper, the authors propose an ontology network based process for web site recommendation modelling. The ontology network conceptualizes the different domains (web site domain, quality assurance domain, user context domain, recommendation criteria domain, specific domain) in a set of interrelated ontologies. Particularly, this approach is illustrated for the health domain.
Findings
Basically, this work introduces the semantic relationships that were used to construct this ontology network. Moreover, it shows the usefulness of this ontology network for the detection of possible inconsistencies when specifying recommendation criteria.
Originality/value
Recommendation systems based on ontologies that model the user profile and the domain of resources to be recommended are quite common. However, it is uncommon to find models that explicitly represent the criteria used by the recommender systems, that express the quality dimensions of resources and on which criteria are applied, and consider the user context at the moment of the query.
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Debajyoty Banik, Suresh Chandra Satapathy and Mansheel Agarwal
This paper aims to describe the usage of a hybrid weightage-based recommender system focused on books and implementing it at an industrial level, using various recommendation…
Abstract
Purpose
This paper aims to describe the usage of a hybrid weightage-based recommender system focused on books and implementing it at an industrial level, using various recommendation approaches. Additionally, it focuses on integrating the model into the most widely used platform application.
Design/methodology/approach
It is an industrial level implementation of a recommendation system by applying different recommendation approaches. This study describes the usage of a hybrid weightage-based recommender system focused on books and putting a model into the most used platform application.
Findings
This paper deals with the phases of software engineering from the analysis of the requirements, the actual making of the recommender model to deployment and testing of the application at the user end. Finally, the hybridized system outperforms over other existing recommender system.
Originality/value
The proposed recommendation system is an industrial level implementation of a recommendation system by applying different recommendation approaches. The recommendation system is centralized to books and its recommendation. In this paper, the authors also describe the usage of a hybrid weightage-based recommender system focused on books and putting a model into the most used platform application. This paper deals with the phases of software engineering from the analysis of the requirements, the actual making of the recommender model to deployment and testing of the application at the user end. Finally, the newly created hybridized system outperforms the Netflix recommendation model as well as the Hybrid book recommendation system model as has been clearly shown in the Results Analysis section of the book. The source-code can be available at https://github.com/debajyoty/recomender-system.git.
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Social recommender systems have recently gained increasing popularity. The purpose of this paper is to investigate the influences of informational factors on purchase intention in…
Abstract
Purpose
Social recommender systems have recently gained increasing popularity. The purpose of this paper is to investigate the influences of informational factors on purchase intention in social recommender systems.
Design/methodology/approach
Specifically, this study validated the mediating effect of trust in recommendations and the perceived value between informational factors and consumers’ purchase intention.
Findings
The results confirm that recommendation persuasiveness was a strong predictor of trust in recommendations and perceived value. Recommendation completeness was positively related to trust in recommendations and perceived value as well. Trust in recommendations and perceived value was found to be strong drivers of purchase intention.
Originality/value
The author identifies two sets of informational factors, i.e. recommendation persuasiveness and recommendation completeness, which are relevant to consumer attitudes. The current study proved that informational factors on consumers’ purchase intention are fully mediated through trust in recommendations and perceived value.
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Congying Guan, Shengfeng Qin, Wessie Ling and Guofu Ding
With the developments of e-commerce markets, novel recommendation technologies are becoming an essential part of many online retailers’ economic models to help drive online sales…
Abstract
Purpose
With the developments of e-commerce markets, novel recommendation technologies are becoming an essential part of many online retailers’ economic models to help drive online sales. Initially, the purpose of this paper is to undertake an investigation of apparel recommendations in the commercial market in order to verify the research value and significance. Then, this paper reviews apparel recommendation techniques and systems through academic research, aiming to acquaint apparel recommendation context, summarize the pros and cons of various research methods, identify research gaps and eventually propose new research solutions to benefit apparel retailing market.
Design/methodology/approach
This study utilizes empirical research drawing on 130 academic publications indexed from online databases. The authors introduce a three-layer descriptor for searching articles, and analyse retrieval results via distribution graphics of years, publications and keywords.
Findings
This study classified high-tech integrated apparel systems into 3D CAD systems, personalised design systems and recommendation systems. The authors’ research interest is focussed on recommendation system. Four types of models were found, namely clothes searching/retrieval, wardrobe recommendation, fashion coordination and intelligent recommendation systems. The forth type, smart systems, has raised more awareness in apparel research as it is equipped with advanced functions and application scenarios to satisfy customers. Despite various computational algorithms tested in system modelling, existing research is lacking in terms of apparel and users profiles research. Thus, from the review, the authors have identified and proposed a more complete set of key features for describing both apparel and users profiles in a recommendation system.
Originality/value
Based on previous studies, this is the first review paper on this topic in this subject field. The summarised work and the proposed new research will inspire future researchers with various knowledge backgrounds, especially, from a design perspective.
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The purpose of this paper is to study the use of online recommendation systems on e‐commerce sites is which becoming more common as marketers recognize their potential to improve…
Abstract
Purpose
The purpose of this paper is to study the use of online recommendation systems on e‐commerce sites is which becoming more common as marketers recognize their potential to improve their own operations as well as consumers' shopping experiences. Since some consumers question the credibility of these systems, this study compares responses to such systems (classified based on their source into seller and third party systems) with responses to recommendations coming directly from other consumers. The latter may also be better suited for consumers today since many of them utilize direct information from social media on a daily basis. Past research indicates that reactions to such recommendations may depend on the types of goods they describe and therefore this study also tests whether consumer responses vary with types of goods. The study examines consumer reactions to recommendations designed for search, experience, and credence goods. Finally, this study also explores the most desired features of recommendations to help marketers come up with the most effective recommendations that help facilitate purchasing decisions.
Design/methodology/approach
The study surveys a convenience sample of 202 undergraduate students to test these objectives. It was a 3 (product types) by 3 (recommendation types) factorial design with multiple dependent variables and three covariates.
Findings
The study reveals that, irrespective of the product type, consumers react differently to the three types of recommendations that are tested. This study shows that consumers have the most positive attitudes and most frequently utilize recommendations coming directly from other consumer. This suggests that more attention should be directed to these recommendations in marketing theory and practice. Consumers also hold more positive attitudes towards third‐party recommendation systems than recommendation systems coming from the seller. They also have more positive reactions toward recommendations designed for search and experience goods rather than credence products. Finally, the study also examines the usefulness of different characteristics of these recommendations to help online managers develop most effective recommendations online and finds that it varies with different types of recommendations and products for which recommendations are used.
Originality/value
In addition to the recommendation systems that have been explored in the past (seller and third party systems), the study examines reactions to recommendations coming directly from other consumers, as these recommendations may be better suited for today's audiences. The study shows which recommendation type is best received and most frequently used online. It also tests reactions to recommendations designed for different types of goods. This study includes credence goods, in addition to search and experience products, since consumer reactions to recommendations designed for credence goods have not been yet explored in the past research. It also found that recommendations are better received for goods with a higher number of search features. Finally, the study explores the specific features of different recommendation types and based on the findings proposes how these online recommendations should be structured to be most effective.
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This paper attempts to identify key factors (i.e., personalization, privacy awareness and social norms) that affect user experiences (UXs) of mobile recommendation systems…
Abstract
Purpose
This paper attempts to identify key factors (i.e., personalization, privacy awareness and social norms) that affect user experiences (UXs) of mobile recommendation systems according to the user involvement theory (push-based and pull-based) and their relationships.
Design/methodology/approach
The study is based on an online survey with students from an international business school located in southwestern China. The sample population for the study included randomly selected 600 university students who are active mobile phone users. A total of 470 questionnaires were returned; 456 were valid (14 were invalid due to the incompleteness of their responses), providing a response rate of 65%.
Findings
Social norms have the largest impact on user experience quality, followed by personalization and privacy awareness. User involvement in mobile recommendation systems has mediating effects on the above relationships, with larger effects on pull-based systems than on push-based systems.
Originality/value
This study provides an integrated framework for researchers to measure the effects of social, personal and risk factors on the quality of user experience. The results enrich the literature on user involvement, mobile recommendation systems and UX. The findings provide significant implications for both retailers and developers of mobile recommendation systems.
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Julián Monsalve-Pulido, Jose Aguilar, Edwin Montoya and Camilo Salazar
This article proposes an architecture of an intelligent and autonomous recommendation system to be applied to any virtual learning environment, with the objective of efficiently…
Abstract
This article proposes an architecture of an intelligent and autonomous recommendation system to be applied to any virtual learning environment, with the objective of efficiently recommending digital resources. The paper presents the architectural details of the intelligent and autonomous dimensions of the recommendation system. The paper describes a hybrid recommendation model that orchestrates and manages the available information and the specific recommendation needs, in order to determine the recommendation algorithms to be used. The hybrid model allows the integration of the approaches based on collaborative filter, content or knowledge. In the architecture, information is extracted from four sources: the context, the students, the course and the digital resources, identifying variables, such as individual learning styles, socioeconomic information, connection characteristics, location, etc. Tests were carried out for the creation of an academic course, in order to analyse the intelligent and autonomous capabilities of the architecture.
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Adekunle Oluseyi Afolabi and Pekka Toivanen
The roles recommendation systems play in health care have become crucial in achieving effective care and in meeting the needs of modern care giving. As a result, efforts have been…
Abstract
Purpose
The roles recommendation systems play in health care have become crucial in achieving effective care and in meeting the needs of modern care giving. As a result, efforts have been geared toward using recommendation systems in the management of chronic diseases. Effectiveness of these systems is determined by evaluation following implementation and before deployment, using certain metrics and criteria. The purpose of this study is to ascertain whether consideration of criteria during the design of a recommendation system can increase acceptance and usefulness of the recommendation system.
Design/methodology/approach
Using survey-style requirements gathering method, the specific health and technology needs of people living with chronic diseases were gathered. The result was analyzed using quantitative method. Sets of harmonized criteria and metrics were used along with requirements gathered from stakeholders to establish relationship among the criteria and the requirements. A matching matrix was used to isolate requirements for prioritization. These requirements were used in the design of a mobile app.
Findings
Matching criteria against requirements highlights three possible matches, namely, exact, inferential and zero matches. In any of these matches, no requirement was discarded. This allows priority features of the system to be isolated and accorded high priority during the design. This study highlights the possibility of increasing the acceptance rate and usefulness of a recommendation system by using metrics and criteria as a guide during the design process of recommendation systems in health care. This approach was applied in the design of a mobile app called Recommendations Sharing Community for Aged and Chronically Ill People. The result has shown that with this method, it is possible to increase acceptance rate, robustness and usefulness of the product.
Research limitations/implications
Inability to know the evaluation criteria beforehand, inability to do functional analysis of requirements, lack of well-defined requirements and often poor cooperation from people living with chronic diseases during requirements gathering for fear of stigmatization, confidentiality and privacy breaches are possible limitations to this study.
Practical implications
The result has shown that with this method, it is possible to isolate more important features of the system and use them during the design process, thereby speeding up the design and increasing acceptance rate, robustness and usefulness of the system. It also helps to see in advance the likely features of the system that will enhance its usefulness and acceptance, thereby increasing the confidence of the developers in their ability to deliver a system that will meet users’ needs. As a result, developers know beforehand where to concentrate their efforts during system development to ascertain the possibility of increasing usefulness and acceptance rate of a recommendation system. In addition, it will also save time and cost.
Originality/value
This paper demonstrates originality by highlighting and testing the possibility of using evaluation criteria and metrics during the design of a recommender system with a view to increasing acceptance and enhancing usefulness. It also shows the possibility of using the metrics and criteria in system’s development process for an exercise other than evaluation.
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Rosa M. Rodríguez, Macarena Espinilla, Pedro J. Sánchez and Luis Martínez‐López
Analyzing current recommender systems, it is observed that the cold start problem is still too far away to be satisfactorily solved. This paper aims to present a hybrid…
Abstract
Purpose
Analyzing current recommender systems, it is observed that the cold start problem is still too far away to be satisfactorily solved. This paper aims to present a hybrid recommender system which uses a knowledge‐based recommendation model to provide good cold start recommendations.
Design/methodology/approach
Hybridizing a collaborative system and a knowledge‐based system, which uses incomplete preference relations means that the cold start problem is solved. The management of customers' preferences, necessities and perceptions implies uncertainty. To manage such an uncertainty, this information has been modeled by means of the fuzzy linguistic approach.
Findings
The use of linguistic information provides flexibility, usability and facilitates the management of uncertainty in the computation of recommendations, and the use of incomplete preference relations in knowledge‐based recommender systems improves the performance in those situations when collaborative models do not work properly.
Research limitations/implications
Collaborative recommender systems have been successfully applied in many situations, but when the information is scarce such systems do not provide good recommendations.
Practical implications
A linguistic hybrid recommendation model to solve the cold start problem and provide good recommendations in any situation is presented and then applied to a recommender system for restaurants.
Originality/value
Current recommender systems have limitations in providing successful recommendations mainly related to information scarcity, such as the cold start. The use of incomplete preference relations can improve these limitations, providing successful results in such situations.
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