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Management factors of recalcitrant tenants in residential premises have become central concerns of many private residential property owners in Ibadan metropolis. The purpose of this paper is to investigate the causes and dimension of the phenomena so as to prevent the loss of rent and encourage investment in rental housing in the city.

The study elicited data through personal and direct administration of questionnaires on 51 estate surveying and valuation firms. The data collected included companies' profiles, years of property management experience, properties in their management portfolio, tenants' selection, category of recalcitrant tenants, handling techniques and influencing factors.

Results indicated that act of non‐compliance and adherence to ethics of property management by estate surveyors and valuers (managers) in the area constitutes a major cause of recalcitrant tenants. Also, estate surveyors and valuers disregard some relevant factors while selecting tenants to fill vacancies such as police report, family factor, rental arrears, maintenance culture, personal/family crisis and mental illness/addiction. These, among others, consequently affect the objectives of investing in rental properties in the metropolis.

The study recommends strict compliance to ethics (rules and regulations) put down in the constitution of NIESV (2005). Also estate surveyors and valuers (managers) should be encouraged to attend mandatory continuing professional development (MCPD). Lease/tenancy agreement should be clearly reached, documented and implemented. All transactions in residential property management should be executed at “arm's length” with transparency without bias.

Future research is needed to undertake statistical references through a comprehensive survey of all types of tenant: private/public tenants, commercial properties tenants and agricultural land tenants in Ibadan land.

The study helps to identity categories of recalcitrant tenants in residential properties, the rental residential properties occupied, causes of recalcitrance and treatment approaches of recalcitrant tenants.

This paper aims to explore the use of alternative dispute resolution (ADR) techniques as a legitimate means of ejection of recalcitrant tenant in property. This is with a view of providing information that will improve property investment and management.

The paper adopts a case study approach using five selected case studies where ADR approach was used to recover premises.

The experience from the case studies shows that the use of ADR in premises recovery is effective but has its challenges. In the five case studies, consent judgment, mediation and negotiation were used to recover premises in less than three months compared to an average of 18 months using litigation. Also, the cost in all the cases were lower where they exist at all than when litigation are used. The paper provides useful information to practitioners on the use of the effective alternative approach to recover premises from recalcitrant tenants.

The paper provides practical ways through which recovery of premises could be achieved through non-adversarial technique in developing property markets, which hitherto was not available in literature.

The purpose of this paper is to investigate the nature and dimension of non-compliance (defiance) with lease agreement obligations in private rental housing market between managers (agents/private rental housing providers or landlords) and end-users (tenants – rental housing consumers), with a view to identifying challenges in rental housing lease administration in Nigeria emerging rental market.

The quantitative data collected from practicing estate surveyor and valuers (statutorily registered agents), who manage private rental housing in their portfolios on behalf of owners and tenants, who occupy rental housing within Lagos state (the largest property market in Nigeria and West Africa). Using a theoretical model in the context of five lease agreement obligations, data collected were analyzed using descriptive and inferential statistics (one sample t-test, independent t-test and correlation).

While economic circumstances (economic factors) are considered the major vulnerable factor that cause acts of non-compliance, defiance against “covenant not- to- sublet (subletting covenant (SC))” and “prompt rental payment covenant” are the two most non-compliance attitudes (precipitation events) observed from both actors. There is correlation among all vulnerability elements and precipitating events. While a significant relationship was only observed between “SC” and all vulnerability elements on the part of agents, there is significant relationship among all the vulnerability elements and precipitating events on the part of tenants. Also, while tenants attached higher significance to all the vulnerability factors than managers, both actors attached different level of priority to precipitating events. Lastly, equitable remedies and peaceful entry are the two most adopted intervention tools.

This paper is limited to seeking both the professional opinion of licensed/registered agents and the rental housing consumers-tenants.

The research points to an increasing need for the stakeholders – Estate Surveyors and Valuers Registration Board of Nigeria (a Government parastatal) and the Nigerian Institutions of Estate Surveyors and Valuers (the constituted professional body), to establish and reform the code of practice in this direction with due consideration to the factors identified in this study. Effort also should be upgraded in the intervention techniques adopted in order to improve on emerging rental market.

The paper explores an important aspect of lease administration in private rental housing market. It also provides platform on which the acts of defiance can be wiped out in the emerging rental market.

The paper seeks to identify the factors that are responsible for the incursion of non‐professionals, otherwise called quacks, into property management practice in Nigeria.

Primary data were collected with the aid of questionnaires served on 270 estate surveying firms based in the study area. The proportion method was used to determine the factors that are significantly responsible for the daily incursion of non‐professionals whose activities have negatively affected real estate investment in the country.

The result shows that the high income derivable from property management practice is a major factor. Other factors in their perceived order of importance include provision of unsatisfactory and less than standard service by estate surveyors, lack of confidence by clients on the estate surveyor to evict erring tenants and shortage of qualified personnel.

Obtaining the perception of practitioners could subject the findings of the study to bias. Further research targeted at the clients of property management services will provide a balanced view.

The findings from this study will provide professional bodies and policy makers with data to curb the activities of quacks and enhance the practice of real estate management.

The upward rise of the prolonged payback period and the inability of the project to generate estimated income that has been linked with the irregular rent payments has been a major problem confronting real estate investment. Given the fact that real estate investment is a risky investment venture with a highly uncertain future stream of income, this paper examines the effectiveness of rent recovery strategies in the emerging Nigeria residential real estate practice.

The study employed an exploratory research design. The study identified the five recovery strategies adopted by the estate surveying and valuation firms in Ibadan Metropolis, Nigeria. The study adopts a purposive sampling method to select 52 registered estate firms in the study area and a questionnaire using a five-point Likert scale was used to elicit information. The data obtained were analyzed using descriptive and inferential statistics.

The result showed that the rent recovery strategies adopted by the respondents include email approach, rent reminder notice, adequate maintenance, eviction notice and dialogue approach. The perceived top-rated strategies that could influence estimated income were dialogue and rent reminder notice. Also, the findings showed the factors that influence the choice of strategy are property type, company policy and the proportion of rent to the tenant's income.

The study has an implication for real estate investors and property practitioners regarding the willingness of the investors to invest in real estate investment.

This paper is relevant given the fact that the rental property market is prone to risk that could impede the regular streamflow of income. This serves as a need for examination of the effectiveness of adopted rent recovery strategies as it relates to real estate property management practice and investment viability.

Ninety per cent of information handled within libraries, information units and offices is printed on paper. This comes in the form of books, journals, newsprint and miscellaneous documents including letters. At the same time information originating within organisations is increasingly generated on computers and is displayed and read via electronic screens. Libraries, information units and offices are becoming a mix of the automated and the unautomated. In the past, integrating printed material with computer stored material was impractical. The electronic storage of documents as images rather than computer coded text required storage capacity beyond the scope of many computer systems.

This paper empirically provides information on community-driven infrastructure provision through the collective efforts of community-based organizations (CBOs). It offers an insight into emerging events on community-based infrastructure procurement, scholarship and, creating gaps for new frontiers of knowledge on community development research agenda in the emerging economies.

It is drawn upon community-based associations, herein referred to as landlords-landladies community association (LLCAs) – representatives of households in the communities. After interviewing the key members of the groups, we administered copies of the semi-structured questionnaire randomly on the enumerated regular members of sampled seventeen LLCAs. Data were analyzed using descriptive and inferential statistics.

Planning for a sustainable community, protection and security necessity and Government inadequate attention on emerging communities over the years are the main reasons for the joint decision. Electrification, drainage and road top the lists of the projects executed. Major challenges included diversity and inclusiveness. Development projects' design, execution and commission contribute to performance. Also, LLCAs' clarity of duties and purposes and tenure/duration of officials contribute to the overall membership satisfaction on governance structure and leadership.

It is limited to the specific reasons for collective efforts, challenges of the participatory movement, membership satisfaction on governance and infrastructure recently procured in the communities. Frontier of studies should be extended to enabling factors.

Findings from this study indicate that community-driven governance with the support of the government enhances community-based infrastructure.

Potential values of collective action embellished in the concepts of a social movement, active engagement, communalism, grassroots efforts, social cohesion and planning in bringing peoples of diversities together for common goals with less rigorous formalization.

The novelty of the research is the exposition on the evidence-based innovative concept of integrating the social practice of participatory design, representing a bottom-up model into infrastructure procurement in community settings.

The main objective of investment in real estate is to derive adequate returns from its management; selection of suitable tenants is one of the challenges to attaining this in Nigeria. Many prospective tenants of residential properties usually appear good at the recruitment stage but often become belligerent with grave challenge to the property managers. The paper aims to examine the criteria set by property managers in selecting residential tenants in Nigeria with a view to establishing a proper process for identification of potentially bad tenants at the recruitment stage.

The paper opted for an exploratory study with questionnaires administered to estate surveyors (professional property managers in Nigeria). Respondents were randomly selected based on Bartlett et al.'s model with margin of error set at 0.05, p=0.5, and t‐value=1.96. Relative importance index analysis of the data was carried out to determine the ranking of the criteria.

The paper provides insight into tenant selection through proper process using a weighted scorecard. It suggests that an application of a scorecard will reduce the incidence of bad tenancy and enable investors to derive value from investment in real estate.

The framework of tenant selection process adopted was based on criteria set by the respondents; researchers are therefore encouraged to test the applicability of the suggested weighted scorecard.

There are implications for development of computer software using the weighted scorecard to further ease the process of tenant selection and make it an inter‐disciplinary study.

This paper identified the need for proper tenant selection to enable investors in residential property to harness adequate and remunerative return.

The purpose of this study is to investigate the presence of ethnic bias in residential tenancy and the relationship between ethnic bias tendency of property managers/landlords and their demographic features.

Data for the study were gathered from administration of questionnaires, designed with items measuring bias tendency and the driving factors on the perceived wave of discrimination on residential tenancy. The structured questionnaires were administered on an intact sample of licensed property managers/agents (practicing Estate Surveyors and Valuers) at annual Mandatory Continuing Professional Development Programme (MCPD) held in metropolitan Ibadan, the largest indigenous city in West Africa and one of the commercial nerve‐centres in the country. Data collected were analyzed using descriptive analysis, chi square and factor analysis.

The study confirmed a significant relationship between the ethnic status of the principal managers (managing directors) who were mainly Yoruba aliens and the tenants selected to fill vacancies, which implies that there is presence of ethnic discrimination in tenant selection in the area. It is also confirmed that landlord/property manager (agents) experience, environmental influence and landlord/property manager preference are the most driving factors for discriminating against tenants in the city. It is further revealed that there is a significant relationship between two demographic features; professional qualifications and ages of the property managers’ firms and bias tendency.

The research is limited to the metropolitan city of Ibadan, a city with expatriates and diverse ethnic groups working at different sectors of the economy. Further research and statistical tests that covers all the 36 capital cities of the country are required to examine the tenancy nature of other classes of property.

The implication of the study to the practice is reinforced by the consensus character of the study with the professional body (property managers). Insight and findings prove useful in developing a blueprint for curbing acts of discrimination which needs to be well addressed in property management practice. It implies that effective property rights that protect the rights and rental market planning policy in the developing nations require further reform.

Emphasis on tenants’ rights, campaign against racism and discrimination in the developing nations which support equal housing right for all races is the feature and uniqueness of this study.