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1 – 10 of over 1000David Heavens, Joanne Hodgekins, Rebecca Lower, Joanne Spauls, Benjamin Carroll, Brioney Gee, Timothy Clarke and Jonathan Wilson
There is an international drive to improve mental health services for young people. This study aims to investigate service user experience of a youth mental health service in…
Abstract
Purpose
There is an international drive to improve mental health services for young people. This study aims to investigate service user experience of a youth mental health service in Norfolk, UK. In addition to suggesting improvements to this service, recommendations are made for the development of youth mental health services in general.
Design/methodology/approach
A mixed-methods approach was used. Quantitative data from satisfaction questionnaires were analysed using descriptive statistics and compared between two time points. A semi-structured interview was used to generate qualitative data. Thematic analysis was used to identify themes in the interview transcripts and triangulation was used to synthesise quantitative and qualitative data.
Findings
Service users appeared satisfied with the service. Significant improvements in satisfaction were found between two time points. Qualitative analysis identified three main themes that were important to service users, including support, information and personhood.
Practical implications
Recommendations for the development of youth mental health services are provided. Although these are based on findings from the Norfolk youth service, they are likely to apply to other mental health services for young people.
Originality/value
Mental health care for young people requires significant improvement. The Norfolk youth service is one of the first services of its kind in the UK. The findings from this study might be helpful to consider in the development of youth mental health services across the world.
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Jenny L. Davis, Daniel B. Shank, Tony P. Love, Courtney Stefanik and Abigail Wilson
Role-taking is a basic social process underpinning much of the structural social psychology paradigm – a paradigm built on empirical studies of human interaction. Yet today, our…
Abstract
Purpose
Role-taking is a basic social process underpinning much of the structural social psychology paradigm – a paradigm built on empirical studies of human interaction. Yet today, our social worlds are occupied by bots, voice assistants, decision aids, and other machinic entities collectively referred to as artificial intelligence (AI). The integration of AI into daily life presents both challenges and opportunities for social psychologists. Through a vignette study, the authors investigate role-taking and gender in human-AI relations.
Methodology
Participants read a first-person narrative attributed to either a human or AI, with varied gender presentation based on a feminine or masculine first name. Participants then infer the narrator's thoughts and feelings and report on their own emotions, producing indicators of cognitive and affective role-taking. The authors supplement results with qualitative analysis from two open-ended survey questions.
Findings
Participants score higher on role-taking measures when the narrator is human versus AI. However, gender dynamics differ between human and AI conditions. When the text is attributed to a human, masculinized narrators elicit stronger role-taking responses than their feminized counterparts, and women participants score higher on role-taking measures than men. This aligns with prior research on gender, status, and role-taking variation. When the text is attributed to an AI, results deviate from established findings and in some cases, reverse.
Research Implications
This first study of human-AI role-taking tests the scope of key theoretical tenets and sets a foundation for addressing group processes in a newly emergent form.
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Sam Kaplan and Su Langdon
As the global economy expands, it would seem to be in the interests of the major professional sport leagues of the US to move into new markets, especially China, one of the…
Abstract
As the global economy expands, it would seem to be in the interests of the major professional sport leagues of the US to move into new markets, especially China, one of the fastest growing and largest in the world. In order to sell effectively in this market, it is vital to gain an understanding of the potential fan base. To explore national differences in fandom, a survey was completed by sports fans in both China and the US to assess which sports participants followed and which media they used, to identify fan motives and their feelings about expansion. This study determined that there are clear differences between Chinese and Americans. While many of the Chinese were fans of American sports, they tended to follow individual athletes rather than teams and had relatively low fan identity but high levels of fan motivation. Motives also varied by country, with aesthetics and affiliation the primary motives among the Chinese sample. These distinctions can be utilised to create marketing strategies.
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Henry Louis Taylor, Linda McGlynn and D. Gavin Luter
This research note focuses on the quest to move beyond the poverty paradigm in researching, planning, and developing distressed urban neighborhoods. It is based on the notion that…
Abstract
This research note focuses on the quest to move beyond the poverty paradigm in researching, planning, and developing distressed urban neighborhoods. It is based on the notion that the poverty paradigm hides more than it reveals about the positionality of people in neoliberal society. It argues that low incomes and joblessness are structural components of neoliberal economies. Therefore, they cannot be eliminated without making fundamental changes in the way that neoliberalism operates. Thus, in a neoliberal society, with a small, passive government, both low incomes and joblessness will grow over time, especially among blacks, Latinos, and immigrants of color. Within this context, the distress found in inner-city neighborhoods is a product of failed urban institutions and the lack of investments in such places. However, there are no laws of socioeconomic development that say low income and joblessness must equate with living in distressed neighborhoods, where dilapidation, crime, and violence are characteristic features of the landscape. This reality is a public policy decision. Therefore, it can be changed by altering the investment strategy in distressed community and by radically transforming the institutions operating in these communities. If this happens, it will be possible to produce communities where low-income workers live in energetic places where they enjoy a high quality of life and standard of living. In such regenerated neighborhoods, it will also be possible to develop innovative strategies that put the jobless to work.
The purpose of this paper is to examine the factors explaining the success of Hong Kong’s Independent Commission Against Corruption (ICAC) and the challenges which it faces in…
Abstract
Purpose
The purpose of this paper is to examine the factors explaining the success of Hong Kong’s Independent Commission Against Corruption (ICAC) and the challenges which it faces in maintaining that success.
Design/methodology/approach
Utilising a review of primary and secondary sources, a syndrome of success characteristics is developed and analysed against a backdrop of recent high-level scandals involving corruption and unethical behaviour.
Findings
The paper concludes that the institutionalisation of key structures and processes has enabled the ICAC to perform successfully to date but that the prospect of political interference may represent a significant future challenge.
Originality/value
Although there has been widespread attention to ICAC success factors, some important features have been neglected and little academic attention has been devoted to recent political challenges to its position.
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The purpose of this paper is to examine the potential to develop a shared understanding of systemic discrimination and the complexity of equality and an appreciation for the range…
Abstract
Purpose
The purpose of this paper is to examine the potential to develop a shared understanding of systemic discrimination and the complexity of equality and an appreciation for the range of interventions designed to redress inequality within the context of business school curricula.
Design/methodology/approach
Qualitative material was gathered over a four-year period through written reflections of student interpretations of equality. Participants were enroled in a human resource management (HRM) course critically examining systemic gender discrimination, women’s organisational experiences, gendered employment outcomes and the range of interventions designed to redress gendered employment outcomes. Threshold concepts framed the analysis of participant reflections.
Findings
The paper shows that while the participants developed a shared understanding of systemic gender discrimination, their interpretations of equality and appreciation for the range of interventions available to redress inequality differed. These differences were shaped by the extent to which participants integrated their understanding of systemic discrimination with their interpretations of equality, and the extent to which the interventions to inequality transformed, upheld or challenged participant agendic self-identity and world view.
Research limitations/implications
The study provides support for continued use of equality as a construct in both research and teaching settings. The study highlights that unequal outcomes are an enduring phenomena, and that introducing the notion of equality to the classroom helps develop student’s ability to understand dynamics of discrimination in the workplace. The limitations of the study relate to the sample size, and dependence on a single specialist HRM course, in addition to the specific New Zealand context.
Practical implications
The differences in interpretations have implications for the way educators introduce discussions of equality within the business school classroom.
Originality/value
The paper demonstrates that developing a shared understanding of systemic discrimination does not always lead to developing a shared understanding of the complexity of equality or appreciation for the many forms of interventions available.
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Britnie Delinger Kane, K.C. Keene and Sarah Reynolds
The purpose of this study is to understand how preservice teachers (PTs) learn about disciplinary literacy in English language arts (ELA). In mathematics and writing, research has…
Abstract
Purpose
The purpose of this study is to understand how preservice teachers (PTs) learn about disciplinary literacy in English language arts (ELA). In mathematics and writing, research has found that teachers’ participation in disciplinary work can support their understanding of domain-specific inquiry, problem-solving and argumentation.
Design/methodology/approach
This exploratory, qualitative case study of an English methods course extends that work into ELA, asking how PTs’ participation in collaborative literary reasoning (CLR) influences their understanding of ELA as a discipline and their instructional planning processes.
Findings
Findings indicate that CLR supported PTs to define ELA as a collaborative discipline in which multiple interpretations of literature are valued; to name specific disciplinary literacy practices; to identify a focus and purpose for teachers’ design and revision of lesson plans; and to inform their thinking about text selection and complexity.
Originality/value
This work highlights the potential of collaborative literary reasoning to support PTs’ learning about disciplinary literacy instruction.
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This study is an empirical investigation of receptivity to expatriate assignment in culturally similar and dissimilar environments. The theoretical underpinnings of the study…
Abstract
This study is an empirical investigation of receptivity to expatriate assignment in culturally similar and dissimilar environments. The theoretical underpinnings of the study emerge from a model of the expatriate adjustment process which views the determinants as anticipatory adjustment variables antecedent to actual adjustment. Vertical individualism, career distance and corporate career policy along with role clarity and economic development as moderators were found to significantly explain willingness to relocate to culturally similar environments. Economic development, corporate family policy and career distance were significant predictors of mobility to culturally dissimilar environments. The proposed model for culturally similar environments substantially improves explanatory power over an existing model. Implications of the study in conjunction with predictors from the domestic mobility and international adjustment literature are discussed.
Matthew J. Xerri, Rebecca Cozens and Yvonne Brunetto
This paper uses conservation of resources theory to compare the impact of supervisor-employee relationships and the extent to which emotional contagion (EC) moderates the links…
Abstract
Purpose
This paper uses conservation of resources theory to compare the impact of supervisor-employee relationships and the extent to which emotional contagion (EC) moderates the links between psychological capital (PsyCap) and well-being for United States (US) healthcare workers.
Design/methodology/approach
In this study structural equation modeling (SEM) and analysis of variances (ANOVAs) were used to test survey data collected at two points in time from 240 US doctors, nurses and allied health professionals.
Findings
The findings provide insight into why healthcare professionals, who undertake emotional labor, have a higher incidence of lower well-being and increased burnout rates compared with other jobs, except for emergency workers. The findings show that the relationship between PsyCap and well-being was different for low and high EC employees. The impact of PsyCap on well-being was greater for those with lower EC, and this means that those employees who have high EC have a greater risk of reduced well-being.
Originality/value
Traditional bureaucratic rationalist management models are inappropriate for managing those who have high EC and/or undertake emotional labor. Instead, new human resource (HR) models are needed that focus on employee well-being, and in providing greater organizational support and upskilling employees in how to cope with their emotions and to build their own reservoirs of personal support.
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This research aims to demonstrate that coupons with short durations for redemption can backfire, lowering consumers’ attitudes toward the company.
Abstract
Purpose
This research aims to demonstrate that coupons with short durations for redemption can backfire, lowering consumers’ attitudes toward the company.
Design/methodology/approach
Two experimental studies in the restaurant context demonstrate the backfire effect. A boundary condition of the effect as well as the underlying psychological process are identified.
Findings
Consumers respond adversely to coupons with restrictive requirements for redemption – in particular, a short duration. Study 1 indicates that while a short-duration (vs long-duration) coupon may backfire when its face value is low, this backfire effect is attenuated when the coupon’s face value is high. Furthermore, Studies 1 and 2 provide evidence that psychological reactance is the process underlying this backfire effect.
Originality/value
Consumers respond negatively to coupons with restrictive requirements for redemption because they perceive them as a company’s attempt to limit their freedom of choice. Companies should take measures, including careful target marketing, to avoid rousing this reaction from their consumers.
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