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Team coaching (TC) is a popular new addition to the team learning and development toolkit. However, the conceptualization of TC and the distinction between TC, team training, team development and team building interventions remains unclear. The paper aims to discuss these issues.

The authors address this significant gap by abductively exploring how TC is conceptualised in practice (n=410). The authors survey practitioners engaged in delivering TC to ask how they would define TC and distinguish it from other team interventions.

A thematic analysis of the data reveals eight themes, which can be used to define TC and illustrate areas of overlap and distinctiveness with other team interventions.

The absence of a clearly defined construct is hindering the development of a rigorous theory of TC. The contribution of the paper is, therefore, a clear and comprehensive definition of TC, which can be used by researchers and practitioners alike when working within the domain of TC.

The paper provides the first systematic exploration of a definition of TC in relation to alternative team interventions. By utilising an abductive approach in the research, the authors are able to capitalise on practitioner experience in this practice-led field.

In order to address the need for greater understanding about the occupational and practice determinants of effective workplace coaching, the purpose of this paper is to examine the associations of two coaching practice factors (coaching format and external vs internal coaching provision), and coachees’ job complexity with perceived outcomes from coaching.

A survey of 161 individuals who had received workplace coaching was conducted. Participants provided data on two outcome criteria (self-reported work well-being and personal effectiveness at work).

Analysis indicated that external coaches and blended format coaching were most strongly associated with work well-being outcomes. The examination of interaction effects showed that coaching provided by external coaches was more strongly associated with outcomes for individuals working in the most complex job roles.

The original contribution of the authors’ findings is in terms of the implications for coaches, managers and HR practitioners by showing how coaching can be implemented differentially and most effectively based on desired outcome criteria and features of coachees’ job situations.

The purpose of this paper is to compare and contrast what is spoken about in supervision case discussions in Children’s Services with what subsequently appears in the written record on the child’s file. As an exploratory study, the authors set two research questions – how do supervision conversations and corresponding records compare? And how do social work supervisors make use of these records?

The authors sampled ten pairs of supervision audio recordings and written records from the child’s file. Using a content analysis approach, the authors compared what was spoken about (on the audio recordings) with what was subsequently written down (on the child’s file).

The complex activity of social work case supervision is not easily captured in written form. Written records did not reflect objectively the content of the audio recordings and on occasion, even contained information absent from the discussion. Supervisors seemed to engage in an interpretative process when creating the records, translating what was spoken about into a record thought (more) suitable for the file.

The sample was limited to one authority and did not compare between different models or approaches to supervision.

Supervisors understandably orient their recording behaviour towards anticipated audiences (chiefly, senior managers and Ofsted inspectors). To change recording practices, it would help to promote the role of children and families as the more important audience for written recordings of supervision case discussions.

The major strength of this study is the inclusion of audio recordings of actual supervision case discussions and real case records. This is an advantage over the more common methods of vignettes, role plays and self-reports because it allowed the authors to examine directly what happens in practice. The findings from the study are strengthened via the use of a focus group with social work managers, helping the authors to validate and test the themes the authors’ identified.

The purpose of this paper is to examine the perspectives of local residents regarding the impact of the long-duration Hazelwood open cut coal mine fire in rural Australia.

A qualitative approach was undertaken involving 27 in-depth interviews with adults who lived in the town of Morwell, immediately adjacent to the coal mine fire.

Participant concerns focussed upon fear and confusion during the event, the perceived health effects of the smoke, anger towards authorities and loss of a sense of community and sense of security. One of the significant ways in which people managed these responses was to normalise the event. The long duration of the event created deep uncertainty which exaggerated the impact of the fire.

Understanding the particular nature of the impact of this event may assist the authors to better understand the ongoing human impact of long-duration disasters in the future.

It is important to provide clear and understandable quality information to residents during and after such disasters.

While there is an extensive literature exploring the direct social and psychological impacts of acute natural disasters, less qualitative research has been conducted into the experiences of longer term critical events.

The integration of health or social services is an enduring challenge and especially so in relation to people experiencing “dual diagnosis”, the co‐occurrence of mental health and substance use problems. The emergence of the “dual diagnosis” concept has highlighted the tension between specialist treatment for single problems and complex, individualised care. The purpose of this paper is to examine the evolving nature of dual diagnosis initiatives in an Australian state during recent decades.

Interpretive, case study analysis of policy documents and key informant interviews (19) illuminates the experience of dual diagnosis initiatives.

In the case of Victoria, dual diagnosis responsiveness has evolved slowly over the last 20 years, delayed by the inherent difficulty of practice change, a weak perception of need, interprofessional tensions and shortcomings in data collection, coordination and resources. Key enablers have been champions and leaders in policy, management and clinical practice, directive government policy and targeted funding. Achieving a wrap‐around service system entails investment in interpersonal relationship‐building and stigma reduction, as well as technical or structural changes.

The paper presents a unique and independent view of a 20‐year period and indicates progress in attitudinal change that merits wider acknowledgement and application to other settings throughout health and social care.

A growing body of research suggests that conflict can be beneficial for groups and organizations (e.g., De Dren & Van De Vliert, 1997). This paper articulates the argument that to be in conflict is to be emotionally activated (Jones, 2000) and utilizes Galtung's (1996) triadic theory of conflict transformation to locate entry points for conflict generation. Application of these ideas is presented through exemplars that demonstrate the utility of addressing emotions directly in the management of organizational conflicts.

Over the past century, the rate of sea level rise (SLR) has increased more than twice the average historical rate and the US Environmental Protection Agency estimates that by 2100 the sea level will increase nearly two feet in many coastal areas. Property owners and municipalities typically respond to SLR by constructing seawalls and similar structures to protect shoreline property (a practice known as “armoring”). The degree to which SLR and armoring threaten key coastal habitats has not been well studied, however. This study, aims to develop an inundation model on behalf of Stratus Consulting to examine anticipated habitat changes in coastal Ocean County, New Jersey.

The model used a geographical information system to map predicted changes in coastal habitats under two alternative SLR scenarios and six different shoreline armoring scenarios. The paper then used information from local experts and the scientific literature to predict changes in the relative abundances of fish and bird species under the different scenarios.

Under all scenarios, the model predicted substantial declines in the areal extent of Spartina marshes and in the annual production of finfish and shrimp. Declines in these marsh‐dependent species would have significant impacts on commercial and recreational fisheries. The study also predicted substantial declines in bird species such as songbirds and dabbling ducks.

The results of the study can help local stakeholders and decision‐makers plan responses to SLR. Conventional armoring responses could result in substantial and irreversible losses of coastal habitats and the species dependent on these habitats.