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Financial measures, available aplenty, of returns on investments in information technology (IT) are deemed insufficient in terms of inclusion of intangible benefits. The purpose of this paper is to re-conceptualize the IT business value (ITBV) benefits by Gregor et al. (2006) after a contemporary evaluation.

IT experts have been administered the instrument to provide insight into the contemporary cogitation of ITBV benefits and factor analyses are employed to re-conceptualize the ITBV benefits.

Of the four ITBV benefits, the statistical analysis suggests that Informational and Transactional benefits need to be re-conceptualized. It is affected through a systematic linking of parameters – business strategy, objectives, information systems (IS) strategy, IS role and IS-business alignment profiles in that order.

Operational definitions of re-conceptualized ITBV benefits have been presented which may be operationalized into components.

The re-conceptualization provides managers with an enhanced understanding of ITBV in line with the alignment of IS with business objectives and strategy and guides managers to develop customized ITBV measures.

The study employs factor analyses to analyse the ITBV benefits. It proves that the changing face of IT, wherein it is looked at as a value creator, needs an all-encompassing and contemporary envisioning of ITBV benefits. It also suggests an advanced typology based on further insightful IS literature.

This paper aims to explore current inconsistencies within the theoretical framework of current posttraumatic growth (PTG) literature in support of the suggestion for an alternative novel phenomenon labelled “post-adversarial appreciation”.

This re-conceptualisation has developed from the findings of empirical research conducted by the authors and their understanding of PTG.

Significant inconsistencies persist across the PTG literature in relation to the parameters required for PTG to manifest. It appears that PTG or an alternative concept labelled adversarial growth does take place following adverse/traumatic events, but that a separate phenomenon may better explain positive improvements in perceived personal appreciation during such events. This phenomenon is theorised by the authors as “post-adversarial appreciation”.

This paper suggests the existence of a novel phenomenon that may address many of the inconsistencies and present within the current PTG literature. This highlights a significant need for further research within the field of trauma and adversity in relation to positive outcomes which may result from such negative experiences.

The purpose of this paper is to critically examine and reformulate T.H. Marshall's concept of industrial citizenship, and apply the reformulated model to a case study of the UK.

Marshall's conceptualisation of industrial citizenship is criticised for neglecting the rights of unions as collective rights and for treating industrial citizenship as an aggregation of individual rights. Subsequent attempts to use the idea of industrial citizenship are similarly flawed. A case study of changes to industrial citizenship in the UK in the 1980s and 1990s is used to develop the new model and provide evidence in support of it.

An alternative conceptualisation of industrial citizenship is presented that outlines collective and individual powers, obligations, liberties, constraints, immunities and liabilities. This model is illustrated using examples from the Conservative governments' industrial relations legislation of the 1980s and 1990s.

Discussions and applications of T.H. Marshall's concept of industrial citizenship are few and far between. The paper proposes an original re‐conceptualisation specifying the collective rights of unions in the British regime of industrial citizenship. This new concept of industrial citizenship is then applied to the radical changes in industrial relations legislation in the UK in the 1980s and 1990s.

The purpose of this paper is to attempt to highlight the imminent corrosion of the public domain brought about by the pervasive lack of recognition within the public at large regarding what the public domain is, what it stands for, and what it is meant to accomplish.

Utilizing the diverse theories of proponents of the public domain, this analysis proposes a re‐conceptualization of the public domain which acknowledges its significance to the creative process itself, and subsequently stresses the importance of public awareness and participation to its continuing survival.

While remarking on the efficacy of a number of digitization ventures in the promotion of the public domain, it is concluded that mere awareness of the plight of the public domain is not enough. What the public domain desperately needs to subsist is the presence of an active citizenry that is dedicated to preserving its interests. Moreover, the public library is emphasized as the ideal vehicle with which to elucidate the public and secure their involvement in a campaign to safeguard an endangered public domain.

This paper expounds on the necessity of bringing the public and the public domain together so that both are empowered to dispel the restrictions that have arisen from an excessive copyright protectionist regime and so that both are enabled to defend themselves from any further encroachments on their ability to progress and mature within their own cultural bounds.

The paper introduces a new conceptualisation of entrepreneurship that promotes a broader perspective of the phenomenon. The purpose of the paper is to re-conceptualise the act of entrepreneurship so as to reduce it to the fundamental behaviours and processes.

The paper sets out the motivations for and challenges in establishing a broader definition of entrepreneurship. Following this, current approaches to defining entrepreneurship are reviewed. In light of these, a definition of entrepreneurship is offered that captures a new perspective in understanding entrepreneurship. A critique of the offered definition is offered with regards to promoting theory development, empirical research, quality predictions and a distinctive research domain.

The authors argue that a definition of entrepreneurship that is focussed on the development and validation of ideas provides a thought-provoking re-conceptualisation of entrepreneurship. Extant perspectives on entrepreneurship as business/organisation creation, uncertainty, innovation, value creation and opportunity recognition/creation are drawn on to demonstrate the applicability of the definition.

The pursuit for an encompassing definition of entrepreneurship has been both extensive and earnest, which has inadvertently resulted in a sizable pool of definitions. The authors offer a re-conceptualisation of entrepreneurship with the intent to provide a broad yet coherent definition that encompasses all acts of entrepreneurship. A benefit of this conceptualisation is the establishment of the endpoint of the entrepreneurship process that delineates it from the domain of management.

At the levels of both the national economy and organisations, learning is linked to competitiveness and it is frequently promoted as an all‐encompassing solution to the multiplicity of issues that organisations (and societies) face. This view, however, does not fully address how learning takes place and what the relationship may be between learning, education, training and development, which are frequently treated as isolated processes. Provides a re‐conceptualisation of these relationships by proposing a holographic perspective that can support their interaction while drawing closer the connections between individual, organisational and governmental practices. The main implications of the holographic perspective and its practical ramifications, particularly for the SME sector, are discussed at the end of the paper.

This chapter seeks to advance ongoing research concerning entrepreneurial commitment. While the concept of commitment has been addressed time and again in organizational literature, few entrepreneurship scholars have used it to understand entrepreneurial behaviors. In line with recent developments in entrepreneurial psycho-social literature (Fayolle & Liñán, 2014; Adam & Fayolle, 2015; Van Gelderen, Kautonen, Wincent, & Biniari, 2018), this conceptual chapter aims to advance understanding of the concept of commitment in the context of emerging organizations. Building on Meyer and Allen’s three-component model of commitment (TCM), it addresses how this multidimensional concept, developed in the organizational setting, is a lens through which one can investigate volitional phases of the entrepreneurial process (Van Gelderen, Kautonen, & Fink, 2015). Our work also explores how the TCM could be specifically adapted for emerging organizations, drawing on its main evolutions and re-conceptualizations since the 1990s. In this way, it uncovers potential avenues for further research on how to operationalize entrepreneurial activity. In doing so, it enhances knowledge of the entrepreneurial process and can improve training and support techniques for nascent entrepreneurs. It also contributes to broader discussions on the TCM and how it should be adapted in order to foster self-determined processes.

This chapter addresses a lack of theory building in electronic-HRM (e-HRM) research and attempts to contribute with a (re-)conceptualisation of e-HRM as a nexus of practices and their material arrangements.

The work draws on theories from information systems research, science and technology studies, and sociology and organisation studies.

The (re-)conceptualisation indicates that future research should make further enquiries into the role of human agency and political processes in e-HRM.

As a methodological pathway a combination of ethnography and philosophical hermeneutics is proposed, enabling the achievement of a required pertinent sensibility in the study of social practices and human intentionality. Action research is also considered to be relevant for an engaged e-HRM scholarship.

The social implication of this research is the advancement of theories that emphasise the importance of human agency, morality and materiality in organisational processes.

The conceptualisation may thus facilitate research that reveal insights about involvement, reciprocity and power in e-HRM projects – knowledge that can direct the development of e-HRM project teams and thus facilitate strategic HRM.

The main intension of this paper is to challenge the dominance of emotional labour in professional nursing.

The article begins by evaluating the central conceptual and definitional aspects of emotional labour, emotion work and emotional work. The purpose of this discussion is to argue against the false public and private dichotomy that has plagued emotional labour and emotion work. Second, it is proposed that the central and helpful defining aspects of emotional labour and emotion work are Marx's concepts of exchange‐value and use‐value. These defining attributes are used in conjunction with other re‐conceptualisations, which unite these terms in order to create more encompassing constructs that are useful for focusing on the waged and unwaged aspects of professional nurses' emotional work response behaviours. Finally, the use of emotional labour in professional nursing is contested on the grounds that the construct has limited theoretical and empirical utility for researching the complex nature of professional nurses' emotional work response behaviours.

It is recommended that a more robust encompassing concept needs to be developed, which accurately reflects the nature and complexity of professional nurses' waged and unwaged emotional work response behaviours, as they are important overlooked facets of behaviour that can be theoretically related to professional nurses' contextual performance.

The paper provides a better understanding of professional nurses' emotional work response behaviours, which benefit nursing research and practice by drawing on other areas of theory and research.

This paper aims to develop five public relations scales as a substitutions for models/dimensions that were subject to much criticism. Based on this conceptual re‐evaluation of the excellence study, one of the dominant public relations paradigms, the manuscript proposes a measurement approach for the public relations practice.

This is a conceptual paper based on a critical literature review aimed at understanding the errors in the public relations models conceptualization and their empirical tests. Based on this review, new and improved scales of public relations are proposed.

The study developed five scales of public relations as substitutions for models/dimensions. The study proposed a measurement approach for the public relations practice. Finally, the study concluded that further research advancing the excellence scholarship is essential to better understanding the profession of public relations.

This manuscript creates a measurement approach which public relations practitioners can use to plan, monitor, and evaluate public relations campaigns and ongoing programs, as well as to manage knowledge and expertise of public relations practitioners and departments, and the expectations of the dominant coalition toward the public relations unit.

This re‐conceptualization can finally address the criticism of the earlier models and dimensions of public relations, establish a measurement approach for the practice of public relations, as well as provide a tool that can be used by both academic and practitioners in planning, monitoring, evaluating, and managing public relations.