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Article
Publication date: 2 August 2013

Anne Roelsgaard Obling

A recurrent theme in medical sociology has been the juxtaposition of emotion with scientific rationality in the delivery of health care services. However, apart from addressing…

Abstract

Purpose

A recurrent theme in medical sociology has been the juxtaposition of emotion with scientific rationality in the delivery of health care services. However, apart from addressing this juxtaposition very little is said about the complex intertwinement of “emotional” and “rational” practices which makes up professionals' own day‐to‐day work experiences – and how these experiences are influenced by present ways of organising health care. This paper aims to explore the ways that hospital doctors relate emotions to their understanding of professional medical work and how they respond to recent organisational changes within the field.

Design/methodology/approach

Drawing upon a small series of semi‐structured interviews (n=14) with doctors from a public teaching hospital in Denmark, the paper adopts a constructivist framework to analyse personal biographies of health professionals' working lives.

Findings

The doctors represented rich accounts of professional medical work, which includes an understanding of what a doctor should feel and how he/she should make him/herself emotionally available to others. However, the impetus for making this appearance was not left unaffected by recent new public management reforms and attempts to accelerate the delivery of services.

Practical implications

The organisation of cancer services into a work system, which consists of a set of tasks broken down into narrow jobs, underestimates the emotional components of patient‐doctor encounters. This makes the creation and maintenance of a genuine patient‐doctor relationship difficult and the result is feelings of a failed encounter on behalf of the doctor.

Originality/value

The paper suggests that recent rearrangements of cancer services complicate doctors' ability to incorporate emotion into a stream of medical care in a “rational” way. This is shown to challenge their professional ethos and the forms emotional engagement takes in medical practice.

Details

Journal of Health Organization and Management, vol. 27 no. 4
Type: Research Article
ISSN: 1477-7266

Keywords

Abstract

Details

Managing Brands in 4D
Type: Book
ISBN: 978-1-78756-102-1

Article
Publication date: 7 August 2018

Rajesh Kumar Srivastava

The purpose of this paper is to analyze the merger and acquisition (M&A) strategy focusing on Indian company’s approaches and to understand steps of the process adopted by them…

1257

Abstract

Purpose

The purpose of this paper is to analyze the merger and acquisition (M&A) strategy focusing on Indian company’s approaches and to understand steps of the process adopted by them. It focuses on the rationality of M&A and its impact on the profitability. This paper also discusses whether financial transaction in terms of value is right or done because of eagerness to expand by calculating the financial value of brand equity independently.

Design/methodology/approach

The operating performance, capital adequacy and solvency measures were compared to three-years pre- and post-merger from the financial statements of the organizations through financial valuation of brands. Inter-brand and RKS model are used to calculate the brand value. The perception study on M&A is also conducted by interviewing stakeholders. This paper provides a theoretical and practical basis to decide on whether M&A. The present paper has taken recent mega M&A of Ranbaxy Lab by Sun pharmaceuticals for the analysis.

Findings

The results of the paper showed that Return on investment did not indicate significant improvement, but on average, it can be concluded that overall performance of the acquirer improves as a result of M&A activity as per the study. The decisions on M&A are more emotional than rational. The present paper reveals that M&A of pharmaceutical company was riskier because of emotional decisions. Research has proposed “Merger, acquisition Theory (RERC MA theory) based on rational, emotion, risk taking ability culture” to understand the M&A.

Research limitations/implications

This paper is more focused on emerging markets which is more active with better gross domestic product (GDP) growth. It is more on analysis of financial decisions and has not taken customer equity, employee morale and engagement. A further study is suggested in the same areas. Managerial Implications: This paper will enable the managers to withstand the emotional influence and will help them to be more professional approach which will benefit the organization and stakeholder better. Mangers should look for long-term impact than short-term impact the present paper will also help them to understand on how financial calculations will help them to take more rational decisions.

Originality/value

Although the topic is not very new, a lot of literature is available on M&A, but the pharmaceutical sector is comparatively new for such kind of studies. Specifically, the selection of respondents and brand valuation mechanism has got practical implications. Earlier papers on M&A paper are more focused on customers’ equity, but a financial analysis of M&A is done in the present paper will help to evaluate merger and acquisition process more analytically. Financial calculation for evaluating M&A is the highlight of this research paper. Study of M&A from emerging markets will help to increase the knowledge as such papers are few. Research uses two important financial tools to measure financial brand equity and tries to justify the need for more rational rather than emotional approach. Research has proposed “Merger, acquisition Theory (RERC MA theory) based on rational, emotion, risk taking ability culture” to understand the M&A.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 12 no. 3
Type: Research Article
ISSN: 1750-6123

Keywords

Article
Publication date: 8 February 2016

Erica Falkenström, Jon Ohlsson and Anna T Höglund

The purpose of this paper was to explore what kind of ethical competence healthcare managers need in handling conflicts of interest (COI). The aim is also to highlight essential…

3086

Abstract

Purpose

The purpose of this paper was to explore what kind of ethical competence healthcare managers need in handling conflicts of interest (COI). The aim is also to highlight essential learning processes to develop healthcare managers’ ethical competence.

Design/methodology/approach

A qualitative study was performed. Semi-structured interviews with ten Swedish healthcare managers from different care providers were carried out twice and analysed through step-wise categorisation.

Findings

Four categories of COI were revealed and two ways (passive and active) in which COI were handled. Ethical guidelines did not help the healthcare managers to handle the COI, and none of the managers made use of any sort of systematic ethical analysis. However, certain ethical competence was of great importance to identify and handle COI, consisting of contextual understanding, rational emotions, some theoretical knowledge and a suitable language. Organising work so that ethical analysis can be carried out is of great importance, and top management needs to clearly express the importance of ethical competence and allocate resources to allow adequate learning processes.

Originality/value

This paper highlights the management level and focuses on how work-integrated learning-processes can enable ethical competence. Ethical competence at the management level is essential both to comply with the constitution and legal requirements regarding healthcare, and so that managers are able to analyse COI and justify their decisions.

Details

Journal of Workplace Learning, vol. 28 no. 1
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 2 October 2019

Alireza Naalchi Kashi

The purpose of this study is to focus on what factors and variables affect the consumers’ intention to purchase green products and lead them to prefer green ecologic products to…

2284

Abstract

Purpose

The purpose of this study is to focus on what factors and variables affect the consumers’ intention to purchase green products and lead them to prefer green ecologic products to other products and choose to buy them.

Design/methodology/approach

For this purpose, a total of 450 students from the Islamic Azad University of Yazd took part in this survey. The research method was applied in terms of purpose and in terms of analysis, it was of the scaling type. The data collection tool and sampling for the questionnaire were done randomly and to determine the sample, the Cochran formula was used. This study used the SPSS software to analyze the descriptive statistics (demographical factors) and through the software LISREL, the connection between the variables was investigated by structural equation modeling.

Findings

The results indicated that environmental beliefs affect environmental concern and there must be a meaningful relationship between them. Also, the increase in environmental concern leads to an increase in the attitude to consuming green products, and finally, an increase in the consumers’ demand for purchasing green products. Furthermore, an increase in environmental concerns also increases positive emotions, which, in turn, increases the consumers’ will to purchase green products. Finally, there is a meaningful relationship between environmental concerns and negative emotion while there is no significant relation between was reported between negative emotions and the will to purchase.

Research limitations/implications

The tested model now uses purchase intention as a result variable instead of real purchase, and in practice, it will be difficult to develop a research framework in controlled real behavior.

Originality/value

Investigating the role of positive and negative emotions on the intention of purchasing green products helps marketing managers up to by correct identifying consumers’ emotions can designing appropriate strategies for encouraging them to use green products.

Details

Journal of Islamic Marketing, vol. 11 no. 6
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 7 August 2017

Izhak Berkovich and Ori Eyal

The purpose of this paper is to do methodological review of the literature on educational leaders and emotions that includes 49 empirical studies published in peer-reviewed…

Abstract

Purpose

The purpose of this paper is to do methodological review of the literature on educational leaders and emotions that includes 49 empirical studies published in peer-reviewed journals between 1992 and 2012.

Design/methodology/approach

The work systematically analyzes descriptive information, methods, and designs in these studies, and their development over time.

Findings

The review suggests that scholarly interest in educational leaders and emotions has increased over time, and identifies methodological patterns in this body of research. The results are compared with methodological data from other syntheses in the disciplines of educational administration (EA) and organizational behavior for the purpose of using the findings to produce broader insights into the meaning of an emerging research field in EA.

Originality/value

The findings of the methodological review are interpreted from two conceptual perspectives: functionalist and critical. Together, they offer a holistic portrayal of the meaning of producing scientific knowledge in an emerging research field in EA.

Details

Journal of Educational Administration, vol. 55 no. 5
Type: Research Article
ISSN: 0957-8234

Keywords

Open Access
Article
Publication date: 13 February 2024

Noel Scott and Ana Claudia Campos

Authenticity has been studied from a variety of disciplinary perspectives, leading to a rich but confused literature. This study, a review, aims to compare the psychology and…

Abstract

Purpose

Authenticity has been studied from a variety of disciplinary perspectives, leading to a rich but confused literature. This study, a review, aims to compare the psychology and sociology/tourism definitions of authenticity to clarify the concept. From a psychological perspective, authenticity is a mental appraisal of an object or experience as valued leading to feelings and summative judgements (such as satisfaction or perceived value). In objective authenticity, a person values the object due to belief in an expert’s opinion, constructive authenticity relies on socially constructed values, while existential authenticity is based on one’s self-identity. The resultant achievement of a valued goal, such as seeing a valued object, leads to feelings of pleasure. Sociological definitions are similar but based on different theoretical antecedent causes of constructed and existential authenticity. The paper further discusses the use of theory in tourism and the project to develop tourism as a discipline. This project is considered unlikely to be successful and in turn, as argued, it is more useful to apply theory from other disciplines in a multidisciplinary manner. The results emphasise that it is necessary for tourism researchers to understand the origins and development of the concepts they use and their various definitions.

Details

Tourism Critiques: Practice and Theory, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2633-1225

Keywords

Article
Publication date: 1 July 1997

Jon‐Arild Johannessen

Questions the relationship between information science, the theory of science, and ethics. Defines the differences between the views of the theory of science used in information…

7679

Abstract

Questions the relationship between information science, the theory of science, and ethics. Defines the differences between the views of the theory of science used in information science and introduces the concept “The context of solution”, in addition to the entities “The context of discovery” and “The context of justification”. These three contexts constitute what is thought should be normative for the research community. Finally couples this unit to moral/ethical consequence considerations, where the basis is local knowledge. Concludes with a model for the integration of science and ethics.

Details

Kybernetes, vol. 26 no. 5
Type: Research Article
ISSN: 0368-492X

Keywords

Book part
Publication date: 6 June 2006

Matthias Spörrle and Isabell M. Welpe

Adopting the theoretical framework of Rational Emotive Behavior Therapy (REBT; Ellis, 1962, 1994), we examine the cognitive antecedents of functional behavior and adaptive emotions

Abstract

Adopting the theoretical framework of Rational Emotive Behavior Therapy (REBT; Ellis, 1962, 1994), we examine the cognitive antecedents of functional behavior and adaptive emotions as indicators of emotional intelligence (EI) and test central assumptions of REBT. In an extension of REBT, we posit that adaptive emotions resulting from rational cognitions reflect more EI than maladaptive emotions, which result from irrational cognitions, because the former lead to functional behavior. The results of the first study using organizational scenarios in an experimental design confirm central assumptions of REBT and support our hypotheses. In a second correlational study we replicate the connection between rational cognitions and EI by measuring real person data using psychometric scales. Both studies indicate that irrational attitudes result in reduced job satisfaction.

Details

Individual and Organizational Perspectives on Emotion Management and Display
Type: Book
ISBN: 978-1-84950-411-9

Book part
Publication date: 9 July 2004

Theodore D Kemper

Although the rational and the emotional are often thought to be in conflict, this is not always the case. Here I examine two instances, Max Weber’s ideal-typical depiction of…

Abstract

Although the rational and the emotional are often thought to be in conflict, this is not always the case. Here I examine two instances, Max Weber’s ideal-typical depiction of bureaucracy and James Coleman’s proposal for a rational reconstruction of societal institutions. In the case of Weber, it is clear that the disciplined, steady and affectless performance of official duties by bureaucrats can only be possible because of an underlying foundation of emotions, both positive and negative. In the case of Coleman’s proposal, which is based on money bounties as incentives for performing important societal tasks, a multitude of deleterious and defeating emotions inhere in this ultra-rational scheme.

Details

Theory and Research on Human Emotions
Type: Book
ISBN: 978-0-76231-108-8

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