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Article
Publication date: 9 July 2018

Improving the intellectual capital management approach using the hybrid decision method

Ratapol Wudhikarn

The purpose of this paper is to propose a novel managerial approach for improving traditional intellectual capital (IC) management, and its other latter improved…

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Abstract

Purpose

The purpose of this paper is to propose a novel managerial approach for improving traditional intellectual capital (IC) management, and its other latter improved approaches, by integrating the comprehensive IC model with more reliable decision science methods, including the Delphi technique and the analytic network process. This proposed integration endeavors to resolve the issues of IC management related to intuitive decisions by executives and the lack of information regarding the relationships among the considered elements.

Design/methodology/approach

The proposed method was applied to a real case study of a logistics organization. This application is expected to increase the IC study in this field since logistics is identified as an underdeveloped business in the field of IC management. In this study, the proposed method was used to identify the priorities of IC management of the firm.

Findings

The obtained results showed that the method provides a new managerial approach to IC management by conveying the important weights and priorities of the major and minor IC elements of a logistics business. The obtained outcome also confirmed the results of past studies.

Originality/value

This study provides a systematic and scientific decision framework that improves previous IC management approaches. This proposed method conveys a new management approach by including proper decision science methods with the comprehensive IC framework. This hybrid concept has not been explored by previous IC management approaches.

Details

Journal of Intellectual Capital, vol. 19 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JIC-07-2017-0088
ISSN: 1469-1930

Keywords

  • Logistics
  • Intellectual capital management
  • Multi-criteria decision making (MCDM)
  • Delphi technique
  • Analytic network process (ANP)
  • IC-index

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Article
Publication date: 14 March 2016

Implementation of the overall equipment cost loss (OECL) methodology for comparison with overall equipment effectiveness (OEE)

Ratapol Wudhikarn

The purpose of this paper is to describe the overall equipment cost loss (OECL) methodology and an implementation of this methodology, to compare the outcomes of OECL with…

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Abstract

Purpose

The purpose of this paper is to describe the overall equipment cost loss (OECL) methodology and an implementation of this methodology, to compare the outcomes of OECL with those of overall equipment effectiveness (OEE), and finally to identify the benefits offered by this new methodology.

Design/methodology/approach

The proposed methodology, OECL, combines six large loss models and a financial model in the performance evaluation of equipment. The six large losses are converted into monetary units. OECL is a new way of evaluating equipment performance that differs from the original OEE methodology and overcomes some of the limitations of OEE. This new methodology can be used to rank problematic machines by accounting for production elements together with finance elements.

Findings

The OECL and OEE methodologies rank problematic machines differently.

Research limitations/implications

Efforts were made in this research to identify factors affecting OECL outcomes, but it was found that it was not possible to apply OECL to all scenarios.

Practical implications

The OECL model can be implemented in a real manufacturing company to help decision-makers better determine the magnitudes of equipment problems and rank problematic pieces of equipment appropriately.

Originality/value

This OECL method is able to overcome some of OEE’s weaknesses. It can properly prioritise problematic machines by considering both cost and losses.

Details

Journal of Quality in Maintenance Engineering, vol. 22 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JQME-12-2011-0001
ISSN: 1355-2511

Keywords

  • Total productive maintenance
  • Overall equipment effectiveness
  • Performance measurement
  • Overall equipment cost loss

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Article
Publication date: 15 August 2016

An efficient resource allocation in strategic management using a novel hybrid method

Ratapol Wudhikarn

The purpose of this paper is to suggest a novel hybrid method by integrating a decision sciences approach with balanced scorecard (BSC) in order to scientifically enable…

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Abstract

Purpose

The purpose of this paper is to suggest a novel hybrid method by integrating a decision sciences approach with balanced scorecard (BSC) in order to scientifically enable the efficient strategic management of an organization under limited resources. The proposed research model endeavors to improve critical basis deficiencies of the original BSC as well as formerly improved forms of BSC by appropriately integrating three disparate methods: BSC, analytic network process (ANP), and zero-one goal programming (ZOGP).

Design/methodology/approach

The designed approach is separated into three major parts. At first, the traditional BSC, concentrating on both financial and intellectual capital, was adopted as the strategic management framework, and then priorities as well as the importance of tactical drivers derived from BSC application were consecutively identified by the application of ANP. Finally, the study further applied the obtained results of integrated BSC and ANP to ZOGP in order to scientifically identify the optimal strategic investment under simulated constraints of the considered organization.

Findings

An application of BSC, ANP, and ZOGP with a case study of an academic institution provided an improved strategic management approach for optimally and scientifically utilizing the limited resources of the organization. The suggested results indicated that only 11 of the 23 strategic projects should be executed. Moreover, the selected tactical tasks would efficiently use less than 36 percent of the strategic expenses of the traditional management approach.

Originality/value

Based on the intensive literature reviews, the proposed method could be determined as a novel hybrid approach. It newly conveyed the practical management approach by innovatively including the proper decision sciences method to BSC. This improvement scientifically considered on the resource allocation process that has never been studied before in formerly improved BSC.

Details

Management Decision, vol. 54 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/MD-08-2015-0380
ISSN: 0025-1747

Keywords

  • Strategic management
  • Balanced scorecard (BSC)
  • Intellectual capital
  • Multi-criteria decision making (MCDM)
  • Analytic network process (ANP)
  • Zero-one goal programming (ZOGP)

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Article
Publication date: 3 August 2015

An analytic network process approach for the election of green marketable products

Ratapol Wudhikarn, Nopasit Chakpitak and Gilles Neubert

In this study, an optimal green product is selected from three newly developed ecological products and a non-environmentally friendly product. An analytic network process…

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Abstract

Purpose

In this study, an optimal green product is selected from three newly developed ecological products and a non-environmentally friendly product. An analytic network process (ANP), used widely for multi-criteria decision making (MCDM), is applied to account for the tradeoff issues among the criteria (quality, cost and green issue) in the new green product selection processes. The paper aims to discuss these issues.

Design/methodology/approach

This paper focuses on current social and consumer requirements. New product selection processes consider three major perspectives, i.e., quality, cost and environment, as criteria. The following two main methods are applied to respond to this multi-disciplinary issue: the eight quality dimensions proposed by Garvin are used to manage the quality issue, and a life cycle costing (LCC) method is applied for consideration of the cost and green issue. Therefore, the dependency issue among the criteria is considered, using a suitably selected method, the ANP method, and all the methods are applied to a real business, which produces roof tiles, for the delivery of a new optimal green product.

Findings

An optimal environmentally friendly product does not overcome the existing toxic product of the focused company. The environmental performance is necessarily balanced by the quality and cost capabilities.

Research limitations/implications

This paper focuses on the new product selection of roof tile products. The criteria or measuring indicators may be dissimilar, and cannot be applied to other products.

Practical implications

The proposed approach can be applied to other manufacturing companies or services to allow decision makers to make better determinations for a comprehensive dependency problem. The managers can apply the proposed model to benchmark the considered products as well as to find the weaknesses of products.

Originality/value

This method considers the relationship among quality, cost and environment for newly developed green products. The method produces better results than former MCDM studies which did not account for the dependency issue among the criteria.

Details

Benchmarking: An International Journal, vol. 22 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-10-2012-0069
ISSN: 1463-5771

Keywords

  • Green product
  • Multi-criteria decision making
  • Product quality
  • Life cycle costing
  • Analytic network process

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