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Article
Publication date: 29 June 2020

Mohamad Osmani, Ramzi El-Haddadeh, Nitham Hindi, Marijn Janssen and Vishanth Weerakkody

The purpose of this paper is to help in providing a better understanding of the application of blockchain technology in the context of the banking and finance sectors. The aim is…

5154

Abstract

Purpose

The purpose of this paper is to help in providing a better understanding of the application of blockchain technology in the context of the banking and finance sectors. The aim is to outline blockchain's benefits, opportunities, costs, risks as well as challenges of the technology in the context of banking and finance services.

Design/methodology/approach

Careful examination of the extant literature, including utilising relevant academic-based research databases has been carried out. It covered reviewing various research contributions published in peer-reviewed journals, academic reports, as well as technical reports to help in identifying related benefits, opportunities, costs and risks.

Findings

The findings reveal that there are limited contributions in utilising blockchain in the banking and finance sectors when compared with other sectors. As such, the study highlighted the relevant perspective of benefits, opportunities, costs and risks within such sectors.

Practical implications

This study helps in offering a focal point to banking and financial sector managers and decision-makers for realising the value and offerings of blockchain technology as well as associated strategies and programmes.

Originality/value

This study highlights the need for a holistic understanding of the various aspects of cost, benefits, risk and opportunities to create blockchain applications that work for banking and finance sectors

Details

Journal of Enterprise Information Management, vol. 34 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 5 March 2018

Osama Al-Kurdi, Ramzi El-Haddadeh and Tillal Eldabi

The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is…

5129

Abstract

Purpose

The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is realized by profiling existing literature to understand the determinants of knowledge sharing, research trends, theories, and future research opportunities.

Design/methodology/approach

After carefully examining the extant literature and by utilizing relevant academic-based research databases, a total of 73 papers published in peer-reviewed journals over the last decade were reviewed and analyzed using well-established systematic literature review methodology.

Findings

The adopted systematic review revealed that there are limited contributions in understanding knowledge sharing in HEIs when compared with other sectors. The review provides a number of avenues for future research including technological, cultural, organizational, and behavioral aspects at different levels.

Practical implications

This study helps in offering a focal point to senior management in HEIs for realizing the requirements for developing appropriate strategies and programs to promote knowledge sharing among academics and consequently enhance their institutions’ performance.

Originality/value

This study utilized Jesson et al. (2011) in presenting a comprehensive systematic review of knowledge sharing specifically in the context of HEIs. This paper offers some theoretical and practical insights on what contributes toward understating the determinates affecting knowledge sharing practices among academics.

Details

Journal of Enterprise Information Management, vol. 31 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 12 October 2012

Ramzi El‐Haddadeh, Vishanth Weerakkody and Juanjuan Peng

The purpose of this paper is to explore empirically the adoption of social networking services in corporate communication within the context of China.

3093

Abstract

Purpose

The purpose of this paper is to explore empirically the adoption of social networking services in corporate communication within the context of China.

Design/methodology/approach

After reviewing the extant literature on technology adoption, the paper proposes a conceptual model for studying the adoption of social networking in corporate communication. Based on this model a quantitative survey is carried out within the Chinese context to examine the key factors influencing consumers’ adoption of social networking services to engage with organisations.

Findings

The conceptual model proposed in this study offers a comprehensive overview of the adoption of social networking services through identifying various factors associated with ease of use, perceived usefulness, trust and loyalty and advertisement. Through adopting an empirical research strategy focusing on China, which has a high level of technology adoption, this study contributes towards providing a good understanding of how new technology‐enabled social media platforms can offer a more dynamic engagement between consumers and organisations.

Research limitations/implications

This research only focuses on exploring empirically the adoption of social networking services in one country and does not investigate how such factors may impact consumers’ adoption and continuity to use in that country or in a wider context.

Practical implications

The conceptual model in this study offers organisations including multinational ones and researchers a comprehensive overview of the adoption of social networking services in corporate communication, particularly in an emerging economy. The key findings of this study show how the ease of use of these platforms and services can facilitate a better engagement and communication between consumers and corporate organisations. In addition, the study indicates embedding social networking services platforms and services within the advertisement strategy for the organisation can contribute towards its success in reaching to a broader consumer range.

Originality/value

The core contribution of this research adds to the growing body of knowledge concerning the adoption of social networking services in emerging economies. In particular, the conceptual model formulated through the synthesis of extant literature offers researchers and practitioners valuable insights on appreciating the key issues that require consideration when organisations utilise social networking services to engage with consumers.

Details

Journal of Enterprise Information Management, vol. 25 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 27 July 2012

Ramzi El‐Haddadeh and Vishanth Weerakkody

For many years, proponents of new public management (NPM) have been presenting it as a formula for improving the public sector through making the public sector more businesslike…

Abstract

Purpose

For many years, proponents of new public management (NPM) have been presenting it as a formula for improving the public sector through making the public sector more businesslike. However, reforms based on NPM have failed to prove that they deliver more efficient, effective and quality services for citizens. The purpose of this paper is to describe to evaluate the effect that alternative socially innovative service initiatives have in facilitating social cohesion.

Design/methodology/approach

The ALLIANCE project is designed to be conducted in two main phases. Phase one concentrates on conceptualising the concept (social cohesion and new public management) and ends with a quantitative empirical survey to comparatively measure key performance indicators for pre and post NPM initiatives. Phase two, on the other hand, is focused on identifying and simulating alternative scenarios for service delivery and qualitatively evaluating them.

Findings

This research note demonstrates the need for an empirical investigation to measure the impact of pre and post NPM initiatives on improving social cohesion.

Originality/value

Using the principles of social entrepreneurs, ALLIANCE will help to establish a better understanding of alternative socially innovative service initiatives to instil social cohesion within the diverse European societies. In this respect, ALLIANCE will facilitate the development of a key performance indicator matrix for measuring social cohesion; and improve stakeholder participation in defining and shaping alternative socially innovative service initiatives for the public sector.

Details

Transforming Government: People, Process and Policy, vol. 6 no. 3
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 15 February 2011

Vishanth Weerakkody, Ramzi El‐Haddadeh and Shafi Al‐Shafi

The purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective.

3372

Abstract

Purpose

The purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective.

Design/methodology/approach

An empirical case study using an interview‐based research agenda is adopted. After reviewing the extant literature on e‐government, the paper first proposes a conceptual model, which is consequently used to explore empirically, within the State of Qatar, the key challenges influencing e‐government implementation and diffusion from organisational, technological, social and political perspectives.

Findings

The conceptual model proposed in this study offers a comprehensive overview of the implementation and diffusion challenges of e‐government through identifying various factors associated with organisational, technological, social and political perspectives from the literature. Through adopting an empirical research strategy focusing on developing countries that are not in an advanced state of e‐government development, this study offers a holistic view in understanding e‐government implementation and diffusion complexities for the benefit of similar countries.

Research limitations/implications

This research only focuses on exploring empirically the implementation and diffusion challenges facing e‐government in one developing country and does not investigate how these challenges may influence citizens' adoption of these services in that country or in a wider context.

Practical implications

The conceptual model in this study offers practitioners, policy makers and researchers a comprehensive overview of the implementation and diffusion challenges of e‐government projects, particularly in developing countries. The key findings of this study show that, irrespective of strong financial support and resources, governments must be prepared to tackle a number of challenges related to the complexity of e‐government implementation and diffusion. In addition, the study indicates that better alignment of national ICT strategies with various local level e‐government projects, clear legislation, implementation guidelines and standards are imperative for e‐government success.

Originality/value

The core contribution of this research adds to the growing body of knowledge concerning the implementation and diffusion of e‐government in developing countries. In particular, the conceptual model formulated through the synthesis of extant literature offers researchers and practitioners a lens to better appreciate the key challenges that require consideration when implementing and diffusing e‐government.

Details

Journal of Enterprise Information Management, vol. 24 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 13 April 2012

Zahir Irani, Vishanth Weerakkody, Muhammad Kamal, Nitham Mohammed Hindi, Ibrahim H. Osman, Abdel Latef Anouze, Ramzi El‐Haddadeh, Habin Lee, Mohamad Osmani and Baydaa Al‐Ayoubi

The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e‐government) research studies published in the last…

2630

Abstract

Purpose

The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e‐government) research studies published in the last decade (2000‐2012).

Design/methodology/approach

A profiling approach is employed to analyse 114 (out of 3,934 from 2000 to 2012) e‐government publications (with specific focus on user satisfaction) including examining variables such as country of research, sample size, type(s) of respondents, data collection methods, and statistical tools and techniques employed.

Findings

Among the research design, methodologies and approaches adopted in the extant e‐government research studies, the quantitative research based approach supported by statistical analysis was the most dominant approach applied by authors in the last decade. Few studies were found to use qualitative‐based approaches such as case studies and interviews.

Originality/value

The prime value and uniqueness of this research lies in presenting the type of research design, methodologies and approaches used in studies that focus on issues surrounding user satisfaction in e‐government research. This has been achieved by synthesising existing publications in Electronic Government: An International Journal (EG), Electronic Journal of Electronic Government (EJEG), International Journal of Electronic Government Research (EJEGR), Transforming Government: People, Process and Policy (TG:PPP), Government Information Quarterly (GIQ), Public Administration Review (PAR), Public Administration: An International Quarterly (PA), Journal of Public Administration Research and Theory (JPART), and Local Government Studies (LGS).

Details

Journal of Enterprise Information Management, vol. 25 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Content available
Article
Publication date: 27 July 2012

Zahir Irani

131

Abstract

Details

Transforming Government: People, Process and Policy, vol. 6 no. 3
Type: Research Article
ISSN: 1750-6166

Content available
Article
Publication date: 12 October 2012

Zahir Irani, Yogesh Dwivedi and Muhammad Kamal

131

Abstract

Details

Journal of Enterprise Information Management, vol. 25 no. 6
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 15 February 2011

Zahir Irani

423

Abstract

Details

Journal of Enterprise Information Management, vol. 24 no. 2
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 13 April 2012

Zahir Irani and Yogesh Dwivedi

239

Abstract

Details

Journal of Enterprise Information Management, vol. 25 no. 3
Type: Research Article
ISSN: 1741-0398

1 – 10 of 11