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The purpose of this study is to explore the drivers for proactive workplace social performance in family firms through a configurational approach. Comparative research on family versus non-family firms and workplace social performance has produced mixed results. Consequently, several calls have been made to account for family business heterogeneity to understand better how family involvement in the business affects the workplace social performance. The authors respond to these calls by exploring the governance antecedents that can catalyze family firms’ workplace social performance.

Using qualitative comparative analysis, the authors analyze 131 family firms from the STEP survey data.

The authors find two governance configurations that lead to better family business workplace social performance. The first configuration is the combination of 100% family ownership, high family involvement in management and a mix of outside directors and family members on the board. The second configuration is the combination of less than 100% family ownership and low family involvement in management.

The study builds on and extends the nascent work suggesting the integration of agency and stewardship theories. The authors show that these two theoretical approaches are able to not only coexist, but that they can also be complementary in helping to understand the unique workplace social behaviors of family firms.

The purpose of this paper is to explore the association between intellectual capital (IC) and resilience in torn societies while proposing an integrative framework. Due to adversities faced by entrepreneurs in such contexts, an understanding of the role of resilience along with IC has become crucial for businesses to succeed and survive.

This study takes an in-depth look at the three components of IC – human, organizational and external capital and their association with resilience. In order to do so, a qualitative study on 17 Iraqi micro, small and medium enterprises (MSMEs) was conducted using data collected through semi-structured interviews with the founders. The interviews were translated and coded by native speakers.

The results suggest that IC and resilience are interrelated concepts where IC components contribute to the resilience capabilities of entrepreneurs to survive and continue their businesses during turbulent times.

Implications for managers and policymakers are presented; in brief, strategies and policies are required to support entrepreneurial success in the Iraqi context.

The study contributes to the literature on IC for entrepreneurs. So far, few studies have dealt with the association between IC and resilience, and less so in torn societies. This paper contributes to research on enterprise development and survival under conflict zones; it highlights some of the factors that could form resilience of a MSME in the face of uncertainty; and it contributes to the literature on IC as it helps us understand certain capacities that build up and/or support MSME resilience in such a context.